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HELP. Google search redirected


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7 replies to this topic

#1 dallred1

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Posted 31 December 2009 - 07:08 PM

:flowers: Can someone please help me? Everytime I type something into Google and click on the link I am redidirected to another site. This happens in Internet Explorer. I think my daughters said it was happening now in Firefox too. :-( I have run Malewarebytes Anti-Malware and also SuperAntispyware Free Edition. It doesnt help. Can someone PLEASE help me and tell me how to fix it.

I downloaded the HiJack this. Do I need to rerun it and post it here?

Thank you soooo very much.

Dallred1. :thumbsup:

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#2 Orange Blossom

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Posted 31 December 2009 - 08:35 PM

As no logs have been posted, I am shifting this topic from the specialized HiJack This forum to the Am I Infected forum.

==>PLEASE DO NOT NOW POST LOGS<== unless a log is specifically requested.
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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#3 dallred1

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Posted 31 December 2009 - 08:51 PM

Thank you. I hope someone can help me. Please let me know what I need to do. :thumbsup:

#4 Elise

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Posted 01 January 2010 - 03:56 AM

Hello dallred1 and :thumbsup: to BleepingComputer!

GMER
-------
Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.

regards, Elise


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#5 dallred1

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Posted 01 January 2010 - 02:29 PM

Thank you! I did what you said and here it is.

GMER 1.0.15.15281 - http://www.gmer.net
Rootkit scan 2010-01-01 13:10:24
Windows 5.1.2600 Service Pack 3
Running: r26quime.exe; Driver: C:\DOCUME~1\DEANNE~1\LOCALS~1\Temp\awtdapog.sys


---- Kernel code sections - GMER 1.0.15 ----

.rsrc C:\WINDOWS\system32\drivers\iaStor.sys entry point in ".rsrc" section [0xF851CFA4]

---- Devices - GMER 1.0.15 ----

Device \FileSystem\Cdfs \Cdfs F7C8A400
Device -> \Driver\iaStor \Device\Harddisk0\DR0 8334E618

---- Files - GMER 1.0.15 ----

File C:\WINDOWS\system32\drivers\iaStor.sys suspicious modification

---- EOF - GMER 1.0.15 ----


Again thank you and I await the next step.
Dallred

#6 Elise

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Posted 01 January 2010 - 02:45 PM

Hello, unfortunately you are infected with a nasty rootkit. Please read the following information carefully. If you have any questions, just let me know!

With the information you have provided I believe you will need help from the malware removal team. I would like you to start a new thread and post a DDS log HERE and include a link to this thread. Please make sure that you read the information about getting started before you start your thread.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient. Help is on the way!

regards, Elise


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#7 dallred1

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Posted 01 January 2010 - 07:44 PM

Elise025 - I have posted everything on the other forum.

I did what was told in the Preparation Guide. However I was unable to run the RootRepeal. It stayed frozen on "initializing". After that it would no longer allow me to go in Windows regularly and am now having to get in in Safe Mode.

I posted the DDS log and the GMER for them to look at.

I hope they can help me get rid of this and I dont mess up my computer. :-(

Thank you for your help! :-)

#8 Orange Blossom

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Posted 01 January 2010 - 09:18 PM

Hello,

The logs you posted will be fine. Now for the hard and frustrating part: waiting.

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/283483/google-redirect-infected-with-a-nasty-rootkit/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days, up to two weeks perhaps less, to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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