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malware redirecting my internet searches


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#1 dj091231

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Posted 31 December 2009 - 06:32 PM

My Dell Latitude E6500 with XP has had no problems until a few days ago when my wife visited the wrong internet site, resulting in a malware intrusion called Security Tool. I followed a forum instruction to remove it by changing the file name and then downloading MalwareBytes to remove it. It worked in removing Security Tool but my computer is still infected with malware that is redirecting my internet searches. My computer has trend micro installed as the default antivirus software but it did not detect anything when I ran a scan. I downloaded free versions of adaware and super anti spyware and ran scans, which picked up a few trojans, cookies, etc. that malwarebytes missed but did not fix the search redirect problem. I downloaded PC Tools spyware doctor, which identified a threat called rootkit.agent.ex but would not remove it unless I paid for another software (I don't see how this is different from Security Tool's bait and switch...) Can you help me get the rest of the bugs?

DJ

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#2 dj091231

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Posted 02 January 2010 - 01:22 AM

Please ignore this post as I have done further reading and reposted my request with the same title under 'HijackThis Logs and Virus/Trojan/Spyware/Malware Removal' with a DDS and rootrepeal log.

I would like to delete or close this post, but I don't know how.

#3 Orange Blossom

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Posted 06 January 2010 - 02:11 AM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/283552/malware-redirecting-my-internet-searches/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days, up to two weeks perhaps less, to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




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