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Sality.NAR Virus infection


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2 replies to this topic

#1 shadowbuddy

shadowbuddy

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  • Local time:05:44 PM

Posted 31 December 2009 - 01:09 PM

Hey!

Well, recently my computer was infected with Sality.NAR. I run ESET NOD 32 as my anti virus. I was dumb enough to ignore the warning that NOD gave me about the file i was downloading being infected, and proceeded to execute it. After that many .exes would show up being infected by Sality.NAR. Being frustrated i googled it in hope of finding a solution, and found out that the Avast! Boot time scan helped out a lot, thus i went, and downloaded a copy of Avast! and performed the boot time scan. It found somewhere around 200 quarantined files. Most of which were either moved to the chest, and a few that were deleted. I just want to get the virus out of my computer for good, without having to reformat my disk. Any help would be appreciated!

Below i've copied and pasted the log produced by DDS.scr, and attached the other log.

DDS (Ver_09-12-01.01) - NTFSx86
Run by O.O at 12:56:38.87 on Thu 12/31/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_14
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.766.189 [GMT -5:00]

AV: ESET Smart Security 4.0 *On-access scanning enabled* (Updated) {E5E70D32-0101-4F12-8FB0-D96ACA4F34C0}
FW: ESET Personal firewall *enabled* {E5E70D32-0101-4340-86A3-A7B0F1C8FFE0}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\TortoiseSVN\bin\TSVNCache.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Cyberlink\Shared Files\brs.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\ESET\ESET Smart Security\egui.exe
C:\Program Files\Alwil Software\Avast4\ashDisp.exe
svchost.exe
C:\Program Files\ESET\ESET Smart Security\ekrn.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\uTorrent\uTorrent.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Microsoft Office\Office14\OfficeSAS\officeSASscheduler.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\O.O\My Documents\Downloads\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.ca/
uInternet Connection Wizard,ShellNext = hxxp://www.mpgh.net
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: SS Plugin Class: {1d1b2879-99ff-11e3-8d96-d7acac95952a} - c:\documents and settings\all users\bpk\bpkwb.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\progra~1\micros~2\office14\GROOVEEX.DLL
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.4.4525.1752\swg.dll
BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - c:\progra~1\micros~2\office14\URLREDIR.DLL
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Easy-WebPrint: {327c2873-e90d-4c37-aa9d-10ac9baba46c} - c:\program files\canon\easy-webprint\Toolband.dll
TB: {A057A204-BACC-4D26-B2FC-48F8CCAB3ED4} - No File
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [uTorrent] "c:\program files\utorrent\uTorrent.exe"
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /install
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [BDRegion] c:\program files\cyberlink\shared files\brs.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [BCSSync] "c:\program files\microsoft office\office14\BCSSync.exe" /DelayServices
mRun: [Alcmtr] ALCMTR.EXE
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [Google Quick Search Box] "c:\program files\google\quick search box\GoogleQuickSearchBox.exe" /autorun
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
mRun: [egui] "c:\program files\eset\eset smart security\egui.exe" /hide /waitservice
mRun: [avast!] "c:\program files\alwil software\avast4\ashDisp.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\officesas.lnk - c:\program files\microsoft office\office14\officesas\officeSASscheduler.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office14\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html
IE: Se&nd to OneNote - /105
IE: {E19ADC6E-3909-43E4-9A89-B7B676377EE3} - c:\program files\common files\sourcetec\swf catcher\InternetExplorer.htm
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - c:\program files\microsoft office\office14\ONBttnIELinkedNotes.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://download.microsoft.com/download/E/3/9/E39C664F-A8E3-4F69-A109-1AE9849204EE/OGAControl.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/C/0/C/C0CBBA88-A6F2-48D9-9B0E-1719D1177202/LegitCheckControl.cab
DPF: {1E3F1348-4370-4BBE-A67A-CC7ED824CA85} - hxxp://download.microsoft.com/download/7/4/9/749b0dc5-2175-4d5b-a6dd-9c4bc923683e/Selfhelpcontrol.cab
DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} - hxxp://messenger.zone.msn.com/binary/msgrchkr.cab56986.cab
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://gfx1.hotmail.com/mail/w3/resources/MSNPUpld.cab
DPF: {5C051655-FCD5-4969-9182-770EA5AA5565} - hxxp://messenger.zone.msn.com/binary/SolitaireShowdown.cab56986.cab
DPF: {5D6F45B3-9043-443D-A792-115447494D24} - hxxp://messenger.zone.msn.com/MessengerGamesContent/GameContent/Default/uno1/GAME_UNO1.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} - hxxp://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
DPF: {CAFEEFAC-0015-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_17-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {F5A7706B-B9C0-4C89-A715-7A0C6B05DD48} - hxxp://messenger.zone.msn.com/binary/MineSweeper.cab56986.cab
TCP: {1A9C2976-758D-4C68-BFE2-8EE919E248F3} = 64.71.255.198,192.168.1.1
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - c:\program files\common files\microsoft shared\office14\MSOXMLMF.DLL
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\progra~1\micros~2\office14\GROOVEEX.DLL
Hosts: 127.0.0.1 www.spywareinfo.com
Hosts: 199.212.141.180 access.cara.com
Hosts: 199.212.141.180 access.cara.com
Hosts: 199.212.141.180 access.cara.com
Hosts: 199.212.141.180 access.cara.com

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\o.o\applic~1\mozilla\firefox\profiles\w7jk6pjf.default\
FF - component: c:\program files\real\realplayer\browserrecord\components\nprpbrowserrecordplugin.dll
FF - plugin: c:\documents and settings\all users\application data\nexonjp\ngm\npNxGameJP.dll
FF - plugin: c:\documents and settings\all users\application data\nexonus\ngm\npNxGameUS.dll
FF - plugin: c:\progra~1\micros~2\office14\NPAUTHZ.DLL
FF - plugin: c:\progra~1\micros~2\office14\NPSPWRAP.DLL
FF - plugin: c:\program files\google\update\1.2.183.13\npGoogleOneClick8.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnu.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnupdater2.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npPandoWebInst.dll
FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
FF - user.js: network.protocol-handler.warn-external.dnupdate - false
============= SERVICES / DRIVERS ===============

R1 aswSP;avast! Self Protection;c:\windows\system32\drivers\aswSP.sys [2009-12-30 114768]
R1 ehdrv;ehdrv;c:\windows\system32\drivers\ehdrv.sys [2009-5-14 107256]
R2 {B154377D-700F-42cc-9474-23858FBDF4BD};Power Control [2009/06/16 19:31:46];c:\program files\cyberlink\powerdvd9\000.fcl [2009-5-7 87536]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2009-12-30 20560]
R2 ekrn;ESET Service;c:\program files\eset\eset smart security\ekrn.exe [2009-5-14 731840]
R3 NetDirect;TAP-Win32 NetDirect Adapter;c:\windows\system32\drivers\NetDirect.sys [2007-8-19 24576]
R4 KLIF;KLIF;c:\windows\system32\drivers\klif.sys [2009-12-31 186128]
S2 gupdate1ca0fe1a1247fe4;Google Update Service (gupdate1ca0fe1a1247fe4);c:\program files\google\update\GoogleUpdate.exe [2009-7-28 133104]
S3 Avgfwdx;Avgfwdx;c:\windows\system32\drivers\avgfwdx.sys [2009-12-31 30104]
S3 Avgfwfd;AVG network filter service;c:\windows\system32\drivers\avgfwdx.sys [2009-12-31 30104]
S3 IlvMoneyDRIVER53;IlvMoneyDRIVER53;\??\c:\documents and settings\o_o\desktop\gms.68.hacks\munited engine\ilvmoney1236.sys --> c:\documents and settings\o_o\desktop\gms.68.hacks\munited engine\IlvMoney1236.sys [?]
S3 Microsoft SharePoint Workspace Audit Service;Microsoft SharePoint Workspace Audit Service;c:\program files\microsoft office\office14\GROOVE.EXE [2009-10-29 30603640]
S3 NPF;NetGroup Packet Filter Driver;c:\windows\system32\drivers\npf.sys [2003-4-4 30336]
S3 npggsvc;nProtect GameGuard Service;c:\windows\system32\gamemon.des -service --> c:\windows\system32\GameMon.des -service [?]
S3 osppsvc;Office Software Protection Platform;c:\program files\common files\microsoft shared\officesoftwareprotectionplatform\OSPPSVC.EXE [2009-9-26 4639136]
S3 ROCKSTAR;ROCKSTAR;\??\c:\docume~1\o_o\locals~1\temp\rar$ex00.985\nooblegend\ksysdrv.sys --> c:\docume~1\o_o\locals~1\temp\rar$ex00.985\nooblegend\ksysdrv.sys [?]
S4 i2050QoSSvc;Nortel IP Softphone 2050 QoS;c:\program files\nortel\ip softphone 2050\i2050QosSvc.exe [2007-7-31 94208]
S4 NetDirectService;NetDirectService ;c:\program files\nortel netdirect client\NetDirectService.exe [2008-4-5 24576]
UnknownUnknown abp470n5;abp470n5; [x]

=============== Created Last 30 ================

2009-12-31 17:47:07 0 d-----w- c:\program files\Trend Micro
2009-12-31 17:46:49 0 d-----w- C:\Hijackthis
2009-12-31 06:05:41 0 d-----w- c:\docume~1\alluse~1\applic~1\Kaspersky Lab Setup Files
2009-12-31 05:21:00 32 --sha-w- c:\windows\system32\drivers\fidbox2.idx
2009-12-31 05:21:00 32 --sha-w- c:\windows\system32\drivers\fidbox.idx
2009-12-31 05:21:00 28704 --sha-w- c:\windows\system32\drivers\fidbox2.dat
2009-12-31 05:21:00 26761760 --sha-w- c:\windows\system32\drivers\fidbox.dat
2009-12-31 05:20:38 4106 ----a-w- C:\rollback.ini
2009-12-31 05:06:05 0 d-----w- c:\program files\ParetoLogic
2009-12-31 05:06:05 0 d-----w- c:\program files\common files\ParetoLogic
2009-12-31 05:06:05 0 d-----w- c:\docume~1\alluse~1\applic~1\ParetoLogic
2009-12-31 05:00:02 50968 ----a-w- c:\windows\system32\avgfwdx.dll
2009-12-31 05:00:02 30104 ----a-w- c:\windows\system32\drivers\avgfwdx.sys
2009-12-31 04:59:54 0 d-----w- c:\docume~1\alluse~1\applic~1\avg9
2009-12-31 04:56:07 205 ----a-w- c:\windows\wininit.ini
2009-12-31 01:25:05 0 d-----w- c:\docume~1\o.o\applic~1\AVG8
2009-12-29 21:09:58 0 d-----w- c:\program files\MP3 Player Utilities
2009-12-29 21:09:18 7207 ----a-r- c:\windows\Disktool.INI
2009-12-29 21:09:17 6399 ----a-r- c:\windows\fwupgrade.ini
2009-12-29 21:04:59 0 ---ha-w- c:\windows\system32\drivers\MsftWdf_user_01_07_00.Wdf
2009-12-29 21:04:41 14640 ------w- c:\windows\system32\spmsgXP_2k3.dll
2009-12-29 21:04:15 0 d-----w- c:\program files\Media Player Utilities 4.21
2009-12-29 21:00:53 3677 ----a-r- c:\windows\PlaySnd.INI
2009-12-26 04:31:12 0 d-----w- c:\documents and settings\o.o\temp
2009-12-22 15:00:12 0 d--h--w- c:\documents and settings\all users\BPK
2009-12-22 05:17:22 0 d-----w- c:\program files\HTV
2009-12-19 02:33:13 0 d-----w- c:\docume~1\o.o\applic~1\ESET
2009-12-19 02:30:37 0 d-----w- c:\program files\ESET
2009-12-15 22:56:58 0 d-----w- c:\program files\VALVe
2009-12-14 01:05:23 0 d-----w- c:\program files\Microsoft ActiveSync
2009-12-10 00:01:47 0 d-----w- c:\docume~1\o.o\applic~1\Thinstall
2009-12-09 23:19:04 1056 --sha-w- c:\docume~1\alluse~1\applic~1\KGyGaAvL.sys
2009-12-07 03:43:26 1540 ----a-w- c:\documents and settings\o.o\.recently-used.xbel
2009-12-02 02:09:20 2879488 ----a-w- c:\windows\SkyTel.exe
2009-12-02 02:09:19 40960 ----a-w- c:\windows\system32\ChCfg.exe
2009-12-02 02:09:19 135168 ----a-w- c:\windows\system32\RtlCPAPI.dll
2009-12-02 02:08:49 86016 ----a-w- c:\windows\SoundMan.exe
2009-12-02 02:08:48 364544 ----a-w- c:\windows\RtlUpd.exe
2009-12-02 02:08:48 266240 ----a-w- c:\windows\system32\RTSndMgr.Cpl
2009-12-02 02:08:47 9709568 ----a-w- c:\windows\RTLCPL.exe
2009-12-02 02:08:47 4299264 ----a-w- c:\windows\system32\drivers\RtkHDAud.Sys
2009-12-02 02:08:45 2158592 ----a-w- c:\windows\MicCal.exe
2009-12-02 02:08:42 299008 ----a-w- c:\windows\system32\ALSndMgr.Cpl
2009-12-02 02:08:40 2808832 ----a-w- c:\windows\alcwzrd.exe
2009-12-02 02:08:37 0 d-----w- c:\program files\Realtek
2009-12-02 02:08:22 487424 ----a-w- c:\windows\RtlExUpd.dll

==================== Find3M ====================

2009-11-15 18:41:55 223432 ----a-w- c:\windows\system32\drivers\truecrypt.sys
2009-10-29 07:45:38 916480 ----a-w- c:\windows\system32\wininet.dll
2009-10-21 06:00:55 75776 ----a-w- c:\windows\system32\strmfilt.dll
2009-10-21 06:00:55 25088 ----a-w- c:\windows\system32\httpapi.dll
2009-10-13 10:53:29 266752 ----a-w- c:\windows\system32\oakley.dll
2009-10-12 13:54:17 69632 ----a-w- c:\windows\system32\raschap.dll
2009-10-12 13:54:17 112128 ----a-w- c:\windows\system32\rastls.dll
2009-10-03 13:27:56 183112 ----a-w- c:\windows\system32\PnkBstrB.exe
2009-10-03 02:48:54 66872 ----a-w- c:\windows\system32\PnkBstrA.exe
2009-04-24 21:03:24 36868 ----a-w- c:\program files\uninst-Starglow.exe
2009-04-24 21:03:18 36868 ----a-w- c:\program files\uninst-SoundKeys.exe
2009-04-24 21:03:11 36868 ----a-w- c:\program files\uninst-shine.exe
2009-04-24 21:02:51 36868 ----a-w- c:\program files\uninst-Particular.exe
2009-04-24 21:02:26 36868 ----a-w- c:\program files\uninst-Lux.exe
2009-04-24 21:02:21 36868 ----a-w- c:\program files\uninst-Echospace.exe
2009-04-24 21:02:15 36868 ----a-w- c:\program files\uninst-3DStroke.exe
2008-03-09 11:25:10 236 ----a-w- c:\program files\common files\dx.reg
2009-05-23 15:31:19 16384 --sha-w- c:\windows\system32\config\systemprofile\cookies\index.dat
2009-05-23 15:31:19 16384 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\index.dat
2009-05-23 15:31:19 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\temporary internet files\content.ie5\index.dat

============= FINISH: 12:58:00.85 ===============

Attached Files



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#2 Elise

Elise

    Bleepin' Blonde


  • Malware Study Hall Admin
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Posted 09 January 2010 - 03:07 PM

Hello ,
And :( to the Bleeping Computer Malware Removal Forum
. My name is Elise and I'll be glad to help you with your computer problems.


I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.

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If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results. Post both logs (no need to zip attach.txt).
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.

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Please be patient and I'd be grateful if you would note the following
  • The cleaning process is not instant. DDS logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  • Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  • The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.
In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply
  • A detailed description of your problems
  • A new DDS log (don't forget attach.txt)
  • GMER log
Please do NOT post logs as attachments, unless you are unable to copy/paste a log directly in the reply box.


Thanks and again sorry for the delay.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft


#3 Elise

Elise

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Posted 14 January 2010 - 01:01 PM

Due to lack of activity this topic is now closed.

If you are the original topic starter and you need it reopened, please send me a PM.

Everyone else, please start a new topic.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft





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