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Recycle bin looks empty but is full.....


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#1 G-Force

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Posted 31 December 2009 - 09:45 AM

I'll get straight to the problem: The recycle bin icon on the desktop looks full but when u actually open the recycle bin it is empty. When I try to empty the recycle bin it says "Are you sure you want to delete these 7 items ?". I have this portable HDD connected to my PC. When i disconnect the drive and open the recycle bin the "Empty the recycle bin" option is disabled. So this means that the files shown by the recycle bin are from the external drive. Now is there a way to access these files. Also the "Show all hidden files" option is checked. I just want to make sure that i don't lose any useful data.
Thanks.

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#2 hamluis

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Posted 31 December 2009 - 01:34 PM

Are you running any Symantec products?

Last time I checked, they all used the "hidden recycle bin" which saves all items apparently deleted.

Louis

#3 G-Force

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Posted 01 January 2010 - 06:59 AM

Nope....No symantec stuff on my PC.

#4 petewills

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Posted 01 January 2010 - 07:12 AM

Are the recycle bin properties set to configure drives independently
or use one setting for all drives.

You could boot up with a linux live CD, which should enable you to read all
drive information.

#5 G-Force

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Posted 01 January 2010 - 07:38 AM

The properties are set to "Use one setting for all drives" . Unfortunately I do not have the CD which you have mentioned, and even if I did have it I wouldn't be able to use it.

#6 petewills

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Posted 01 January 2010 - 07:48 AM

Change the recycle bin properties to configure drives independently.

The free linux disks are available to download.

A Linux disk enables you to boot, without interference from Windows.

It's about a 700MB download of the ISO, which you need to burn to a CD.

(Ubuntu is a popular distribution and also Linux Mint).

Read all the info first, if you're dubious.

http://www.linuxmint.com/download.php

I've linked to Linux Mint, because I have successfully used this in the past
and can confirm that it reads every connected drive, slaves, USB etc.

But are you saying you don't have a drive to load a CD?

#7 G-Force

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Posted 01 January 2010 - 08:03 AM

No i have a drive but not the necessary knowledge to perform operations on my own.

I have started the download now. It would take about 3-4 hrs. Just give me the instructions and I'll use those as soon as the download is complete.

Edited by G-Force, 01 January 2010 - 08:18 AM.


#8 petewills

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Posted 01 January 2010 - 09:28 AM

I asssumed you had a broadband connection - in which case the download should not take very long
and was suggested only to see if you could read everything.

I suggest you cancel the download and try the following first:


Plug in portable drive.
Make sure it is recognised in Windows Explorer.
Right click on Recycle Bin icon on desktop.
Select properties.
Click on 'configure drives independently';
your drives should each have a tab.
Uncheck 'do not move files to the recycle bin' in each.
Move slider to, say,10% for each drive.
Click on apply.
Go to Windows Explorer.
Click the cross next to the portable drive.
Click on 'Recycled' icon - are there any files displayed.

#9 G-Force

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Posted 01 January 2010 - 09:49 AM

Actually my broadband is down currently and i am using one of those plug to surf thingies. Anyways I connected the external drive and selected the 'Configure drives independently' option. However the 'do not move files to the recycle bin' option is already unchecked and the slider is at 10% for all the partitions. I am not sure about the 'cross' you are talking about. Btw the portable drive has 3 different partitions.

Okay if you are referring to the + sign in the left column i clicked on it and there is no Recycled icon.

Edited by G-Force, 01 January 2010 - 09:53 AM.


#10 petewills

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Posted 01 January 2010 - 10:00 AM

Just meant the plus sign next to the drive to open it up to show the 'Recycled' icon;
same applies to any partitions.

Looking at my own external drive, with RB configured independently,
the 'Recycled' icon shows me what's there and the files are also then
shown by opening the RB on the desktop.

Just another attempt to display what may be there.

Do I take it there is still nothing showing in the RB?

Edited by petewills , 01 January 2010 - 10:02 AM.


#11 G-Force

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Posted 01 January 2010 - 10:16 AM

I think i know which icon you are talking about, i remember seeing it on my PC itself but it is not there on any of the external drives. In fact it is not there on any of my drives. I performed a search but even it ends up with nothing.

Nope the recycle bin still shows nothing.

Edited by G-Force, 01 January 2010 - 10:17 AM.


#12 petewills

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Posted 01 January 2010 - 10:32 AM

To get a file into the bin on my external drive, I just
saved a text file to that drive and deleted it. It had to go somewhere.
You could try that and see if it has the effect of 'creating' the bin on that drive.
Also search to see where it has gone. Clutching at straws now.

Otherwise I'm at a loss.

I hope others can suggest a solution, it may be simple.

I only have the one unpartitioned external drive and can only
tell you what appears on my system.

I would hate you to spend hours downloading the ISO
for what may be a long shot.

#13 G-Force

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Posted 01 January 2010 - 10:41 AM

I really appreciate your help. Anyways i created a text file on one of the partitions. It goes into the recycle bin after deleting it and no folder named as recycled is created.

#14 petewills

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Posted 01 January 2010 - 12:02 PM

Googling the problem throws up various suggestions.

1. Starting in safe mode

2. Chkdsk /r from the recovery console

3. Even suggestions that there may be some infection.

SuperAntiSpyware

http://www.superantispyware.com/download.html

Choose: 'Perform Complete Scan'.

When installed on your computer,
on the SuperAntiSpyware Main Page,
you can also, if you wish, click on the link at the bottom:

"Find out what's running on your computer!"

You can send in unknown files for analysis by the SAS team;
you should get feedback if you supply an email address
and there's a problem file(s).

Malwarebytes:

http://www.malwarebytes.org/mbam.php

Choose: 'Perform full scan'.

This is just throwing everything at the problem.




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