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Win 7 and wireless network


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#1 ginah

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Posted 30 December 2009 - 04:28 PM

Got a new laptop with Win 7. When I try to connect to IE, on my secure wireless connection, I get a message that I have no access. When I go to my unsecured network, I have no problem. I have disabled the firewall and do not have a virus protection installed yet...
All my other computers are running fine on the secured network, running XP on all other machines.

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#2 keyboardNinja

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Posted 30 December 2009 - 04:36 PM

Does your secure connection have any stipulations built-in to keep unsafe computers off the network (i.e. no anti-virus)? I know some school and corporate networks can be this way. It is unlikely that you have set up those kind of security measures on a home network, but I thought I'd ask anyway.

Are you sure the password is entered correctly? Try the network troubleshooting in Windows 7. It can sometimes tell you what's wrong.

Does it say it is connected, but there is no internet or network access? (I've seen that issue a lot) If that's the case, it sounds like incorrect settings on the Win7 machine. Incorrect security settings can hamper your internet access to a secured network. In my experience, the easiest way to fix this is to delete the saved network, then start over. Try to connect to it, and enter your password. The security settings should automatically be right when the network is saved.

Let me know if that helped... :huh:
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#3 ginah

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Posted 30 December 2009 - 05:23 PM

Password is correct. Tried the troubleshooter, no help...

Says connected but no internet access. Deleted the networks and started over....same issue

#4 keyboardNinja

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Posted 30 December 2009 - 10:42 PM

Hmmm.....

Unsecure the secured network, then try to connect with the Windows 7 machine. I know you said that it could connect to your already unsecured network, but I want to see if it has something to do with that specific hardware - network configuration. You using a wireless router, I'm assuming? If it works unsecured, try securing it again and maybe changing the password (something simple that you know will work). I don't think the password is part of the issue, but I'd rather be positive by having it super simple (to completely rule it out). Also, see what happens when you connect it directly to the router via Ethernet cable. It should work, but that doesn't solve your problem. Just testing...

One thing that I have noticed with new laptops: for a while after getting one (up to a year, in my experience), it won't get online no matter what you do. Then, one day, it just decides to work. It's like, once you break through the barrier of the information superhighway, you can connect whenever you want. Strange, huh? This happened with multiple laptops I have used.

I'm not sure why yours won't work. You just have to fiddle with stuff like this for a little while before it will work. Most of the time, I have no problem connecting to a secured network. Sometimes, I'm in a bad spot and although I have a signal, it just won't connect.

Gotta love technology! :huh:

Another thing to try is uninstall the wireless card drivers, then reboot (they should reinstall automatically). I was having problems with my external dial-up modem right before I got on here tonight. It wouldn't connect for anything. I uninstalled the drivers, then reconnected it. Worked first time. :huh:

If the uninstall/reinstall does nothing, check the manufacturer's website to make sure you have the latest drivers available (don't believe your Device Manager when it says "up to date" cause it lies).

I know it seems like I'm running you around the world, but this is exactly what I would do if it were my laptop and network (I've been there before!). I hope you feel like I'm helping you and not just taking up your time....
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