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Hijacked and lost


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2 replies to this topic

#1 FRAMER

FRAMER

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Posted 18 August 2005 - 10:16 PM

I can connect to different websites etc but cannot log into my hotmail account or Msn Explorer. I've ran Panda antivirus Adaware S&D and removed various problems trojans and what not but still cannot connect. I've tried to system restore but it states no changes can be made even after it goes through the system restore steps. I'm at a loss. Hopefully I'm missing something. Thanks for the help in advance.

Logfile of HijackThis v1.99.1
Scan saved at 9:01:08 PM, on 08/18/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\DVDRAMSV.exe
C:\Program Files\Shaw Secure\backweb\3875767\program\fsbwsys.exe
C:\Program Files\Shaw Secure\Common\FSMA32.EXE
C:\Program Files\Shaw Secure\Common\FSMB32.EXE
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Shaw Secure\Common\FCH32.EXE
C:\Program Files\Shaw Secure\Common\FAMEH32.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Drag'n Drop CD+DVD\BinFiles\DragDrop.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Shaw Secure\Common\FSM32.EXE
C:\Program Files\Shaw Secure\FSGUI\ispnews.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Ares\Ares.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Shaw Secure\FSGUI\fsguiexe.exe
C:\Program Files\HP\hpcoretech\comp\hptskmgr.exe
C:\WINDOWS\system32\taskmgr.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\paul\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS01
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\WINDOWS\Downloaded Program Files\ycomp5_3_18_0.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll (file missing)
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll (file missing)
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\WINDOWS\Downloaded Program Files\ycomp5_3_18_0.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [Drag'n Drop CD+DVD] C:\Program Files\Drag'n Drop CD+DVD\BinFiles\DragDrop.exe /StartUp
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [F-Secure Manager] "C:\Program Files\Shaw Secure\Common\FSM32.EXE" /splash
O4 - HKLM\..\Run: [F-Secure TNB] "C:\Program Files\Shaw Secure\TNB\TNBUtil.exe" /CHECKALL /WAITFORSW
O4 - HKLM\..\Run: [News Service] "C:\Program Files\Shaw Secure\FSGUI\ispnews.exe"
O4 - HKLM\..\RunServices: [HLL Data Parameter] hllcxpa.exe
O4 - HKLM\..\RunServices: [RSPC Driver D] erchv.exe
O4 - HKLM\..\RunServices: [Software\Microsoft\Windows\CurrentVersion\Run] crssi.exe
O4 - HKLM\..\RunServices: [Go And Start] svdll32.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ares] "C:\Program Files\Ares\Ares.exe" -h
O4 - HKCU\..\RunServices: [HLL Data Parameter] hllcxpa.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=34738&clcid=0x409
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.symantec.com/techsupp/asa/LSSupCtl.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab
O16 - DPF: {4620BC29-8B8E-4F4E-9D92-1DB6633D6793} (SurferNETWORK Plugin) - http://rd1.surfernetwork.com/surferplugin.ocx
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O16 - DPF: {7D40ADF2-AD68-4959-ACEC-DA96BF5E6EB7} (SpyBouncer.SBDownloader) - http://spywareremover.spybouncer.com/downloader.ocx
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/asa/SymAData.cab
O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} (Yahoo! Toolbar) - http://us.dl1.yimg.com/download.companion....bio5_3_18_0.cab
O16 - DPF: {FC67BB52-AAB6-4282-9D51-2DAFFE73AFD0} - http://download.spyspotter.com/spyspotter/...tterInstall.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: Shaw Secure (BackWeb Plug-in - 3875767) - Unknown owner - C:\PROGRA~1\SHAWSE~1\backweb\3875767\Program\SERVIC~1.EXE (file missing)
O23 - Service: Software\Microsoft\Windows\CurrentVersion\Run (Crss System) - Unknown owner - C:\WINDOWS\system32\crssi.exe" -netsvcs (file missing)
O23 - Service: DVD-RAM_Service - Matsubleepa Electric Industrial Co., Ltd. - C:\WINDOWS\System32\DVDRAMSV.exe
O23 - Service: fsbwsys - F-Secure Corp. - C:\Program Files\Shaw Secure\backweb\3875767\program\fsbwsys.exe
O23 - Service: FSMA - F-Secure Corporation - C:\Program Files\Shaw Secure\Common\FSMA32.EXE
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe

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#2 Skate_Punk_21

Skate_Punk_21

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Posted 21 August 2005 - 04:26 PM

Hi and welcome to BleepingComputer!
I'm working on your log, as soon as another staff member reviews it I'll post a reply.
Thank you for your patience.
Skate_Punk_21
If I've helped you in any way, please consider a donation to help me continue the fight: Posted Image
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#3 Skate_Punk_21

Skate_Punk_21

    Crapware Killing Canuck!


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Posted 22 August 2005 - 02:51 PM

Hello again!
Im Skate_Punk_21 and I'm gonna help you fix up this bad boy.
Please read over these instructions before starting the fix, if you have any questions please ask now. Should any of the instructions give you trouble, simply move on to the next step and let me know in your next post.

Please print out or copy this page to Notepad in order to assist you when carrying out the following instructions.

Boot Into Safe Mode
Restart your computer and boot into Safe Mode by hitting the F8 key repeatedly until a menu shows up (and choose Safe Mode from the list). In some systems, this may be the F5 key, so try that if F8 doesn't work.

View Hidden Files and Folders
Go to My Computer >Tools >Folder Options >View tab and make sure that Show hidden files and folders is enabled. Also make sure that the System Files and Folders are showing / visible. Uncheck the Hide protected operating system files option.


Start HijackThis Fix
Open Hijack This and click on Scan. Check the following entries (make sure you do not miss any)

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
O4 - HKLM\..\RunServices: [HLL Data Parameter] hllcxpa.exe
O4 - HKLM\..\RunServices: [RSPC Driver D] erchv.exe
O4 - HKLM\..\RunServices: [Software\Microsoft\Windows\CurrentVersion\Run] crssi.exe
O4 - HKLM\..\RunServices: [Go And Start] svdll32.exe
O4 - HKCU\..\RunServices: [HLL Data Parameter] hllcxpa.exe
O16 - DPF: {7D40ADF2-AD68-4959-ACEC-DA96BF5E6EB7} (SpyBouncer.SBDownloader) - http://spywareremover.spybouncer.com/downloader.ocx
O16 - DPF: {FC67BB52-AAB6-4282-9D51-2DAFFE73AFD0} - http://download.spyspotter.com/spyspotter/...tterInstall.cab
O23 - Service: Software\Microsoft\Windows\CurrentVersion\Run (Crss System) - Unknown owner - C:\WINDOWS\system32\crssi.exe" -netsvcs (file missing)

Please remember to close all other windows, including browsers then click Fix checked.


Stop NT Service

Part1
  • Click Start>Run, type services.msc into the Open editbox and click the Ok button.
  • Locate the " Software\Microsoft\Windows\CurrentVersion\Run " service and double-click on it to open the Properties dialog.
  • Click the Stop button.
  • In the Startup type dropdown select Disabled.
  • Click the Apply button and then the Ok button.
  • Close the Services window
Part 2
  • Click Start>Run, type cmd into the Open editbox and click the Ok button.
  • Copy/paste the line below into the Command Prompt window and press the Enter key:
  • sc delete Crss System
  • Close the Command Prompt window
File/Folder Deletions
Delete the following Files indicated in RED and Folders indicated in BLUE if they still exist.

search for via Start>>Search>>All files and folders, Under more advanced options check the first three boxes

hllcxpa.exe
erchv.exe
crssi.exe
svdll32.exe


Reboot your system in Normal Mode.


Further Scanning
Please run a Scan at the Following site
Panda ActiveScan

Make sure that you choose the "fix" or "clean" option when available
at the end of this scan you will be given then option to save a log from the scan -SAVE THAT LOG- and post it here

Please post a fresh HijackThis log & the Log from Panda so that we can check if your system is clean.

Edited by Skate_Punk_21, 22 August 2005 - 02:52 PM.

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