Operating System: WinXP Home
latest Adobe version: 10.0.42.34
Dell 1525 Inspiron (laptop)
this morning i went to a news web site. on the top left-hand corner there was an Abode logo. i was unable to watch the video, so i figured Adobe had an update (version above). i'm not sure when this update became available, but i know this: i have never had any problem watching videos on this site or any other, until now; after this update.
i can't watch it using IE7 or Firefox (which is the browser i use 99.9% of the time). i have installed the plug-in's for Firefox. on the Adobe web site, they confirm that my installations have been performed and are in fact installed.
i've read all kinds of articles about enable Java script and all kinds of other possible conflicts. i have never had to perform and of these tasks on any other version of Flash Player. i don't understand why i would have to do them now.
after experiencing this problem and uninstalling previous versions of Adobe and then reinstalling the latest version, i then went to my Mac. i went to the same web site where the same update was offered. i updated and have no problems whatsoever watching the videos on my Mac.
i'm so frustrated and tired of dealing with these types of issue's. i've attempted to contact Adobe, but it seems that free technical support is only offered to those that have purchased a product from them.
please let me know if this is the proper forum for this problem. i believe it is.