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Computer starts freezing now i can't connect to the internet


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2 replies to this topic

#1 irishpiano9

irishpiano9

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  • 1 posts
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  • Local time:09:06 PM

Posted 29 December 2009 - 11:35 PM

Hi,

I have a brand new laptop that I just recently purchased for college. I am running windows 7.

one day all of a sudden I was trying to sync a movie to my ipod and it would stop on the movie and my computer would freeze.

I then proceeded to run my anti-virus (eset) and it would stop at a certain point and freeze my computer. i recently then downloaded another anti-virus (avg free) in hopes that it's scan would be able to complete itself and now I cannot connect it to the internet at all, even with hooking manually directly with a cat5 cable.

I tried running the rootkit thing, but it said that it does not work with 64 bit systems

after the DDS is the "Attach" notepod text

Thank-you to anyone who can be of help, it will be greatly appreciated!

DDS (Ver_09-12-01.01) - NTFSX64 NETWORK
Run by Will at 23:19:50.81 on Tue 12/29/2009
Internet Explorer: 8.0.7600.16385 BrowserJavaVersion: 1.6.0_15
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.4063.2622 [GMT -5:00]


============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\Explorer.EXE
C:\Windows\system32\ctfmon.exe
C:\Windows\System32\svchost.exe -k secsvcs
C:\Program Files (x86)\AVG\AVG9\avgscana.exe
C:\Windows\system32\conhost.exe
C:\Program Files (x86)\AVG\AVG9\avgcsrva.exe
C:\Program Files\ESET\ESET Smart Security\ecls.exe
C:\Windows\system32\conhost.exe
C:\Program Files (x86)\Google\Picasa3\Picasa3.exe
\\?\C:\Windows\system32\wbem\WMIADAP.EXE
C:\Windows\system32\wbem\wmiprvse.exe
C:\Users\Will\Desktop\dds.scr
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uDefault_Page_URL = hxxp://www.google.com/ig/redirectdomain?brand=SNNT&bmod=SNNT
uStart Page = hxxp://www.google.com/ig/redirectdomain?brand=SNNT&bmod=SNNT
mLocal Page = c:\windows\syswow64\blank.htm
mWinlogon: Userinit=userinit.exe
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files (x86)\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files (x86)\avg\avg9\avgssie.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files (x86)\microsoft office\office12\GrooveShellExtensions.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files (x86)\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files (x86)\java\jre6\bin\jp2ssv.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files (x86)\hp\digital imaging\smart web printing\hpswp_BHO.dll
uRun: [RocketDock] "c:\program files (x86)\rocketdock\RocketDock.exe"
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [RGSC] c:\program files (x86)\rockstar games\rockstar games social club\RGSCLauncher.exe /silent
uRun: [ISUSPM] "c:\program files (x86)\common files\installshield\updateservice\ISUSPM.exe" -scheduler
mRun: [BlackBerryAutoUpdate] c:\program files (x86)\common files\research in motion\auto update\RIMAutoUpdate.exe /background
mRun: [GrooveMonitor] "c:\program files (x86)\microsoft office\office12\GrooveMonitor.exe"
mRun: [HP Software Update] c:\program files (x86)\hp\hp software update\HPWuSchd2.exe
mRun: [ISBMgr.exe] "c:\program files (x86)\sony\isb utility\ISBMgr.exe"
mRun: [StartCCC] "c:\program files (x86)\ati technologies\ati.ace\core-static\CLIStart.exe" MSRun
mRun: [AppleSyncNotifier] c:\program files (x86)\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
mRun: [iTunesHelper] "c:\program files (x86)\itunes\iTunesHelper.exe"
mRun: [QuickTime Task] "c:\program files (x86)\quicktime\QTTask.exe" -atboottime
mRun: [Adobe Reader Speed Launcher] "c:\program files (x86)\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files (x86)\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [<NO NAME>]
mRun: [RoxWatchTray] "c:\program files (x86)\common files\roxio shared\9.0\sharedcom\RoxWatchTray9.exe"
mRun: [AVG9_TRAY] c:\progra~2\avg\avg9\avgtray.exe
StartupFolder: c:\progra~3\micros~1\windows\startm~1\programs\startup\blueto~1.lnk - c:\program files\widcomm\bluetooth software\BTTray.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-explorer: ForceActiveDesktopOn = 0 (0x0)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~2\micros~2\office12\EXCEL.EXE/3000
IE: Send image to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files (x86)\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~2\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~2\micros~2\office12\REFIEBAR.DLL
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files (x86)\hp\digital imaging\smart web printing\hpswp_BHO.dll
DPF: {02CF1781-EA91-4FA5-A200-646E8241987C} - hxxp://esupport.sony.com/VaioInfo.CAB
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files (x86)\microsoft office\office12\GrooveSystemServices.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files (x86)\avg\avg9\avgpp.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~2\common~1\skype\SKYPE4~1.DLL
Notify: VESWinlogon - VESWinlogon.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files (x86)\microsoft office\office12\GrooveShellExtensions.dll
BHO-X64: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - c:\program files (x86)\avg\avg9\avgssiea.dll
BHO-X64: WormRadar.com IESiteBlocker.NavFilter - No File
BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
mRun-x64: [Apoint] c:\program files\apoint\Apoint.exe
mRun-x64: [RtHDVCpl] c:\program files\realtek\audio\hda\RAVCpl64.exe
mRun-x64: [Skytel] c:\program files\realtek\audio\hda\Skytel.exe
mRun-x64: [egui] "c:\program files\eset\eset smart security\egui.exe" /hide /waitservice
IE-X64: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
AppInit_DLLs-X64: avgrssta.dll

============= SERVICES / DRIVERS ===============

R0 AVGIDSErHrw7a;AVG9IDSErHr;c:\windows\system32\drivers\AVGIDSwa.sys [2009-12-29 27144]
R0 AvgRkx64;AvgRkx64;c:\windows\system32\drivers\avgrkx64.sys [2009-11-3 201928]
R0 PxHlpa64;PxHlpa64;c:\windows\system32\drivers\PxHlpa64.sys [2009-9-1 55024]
R1 AvgTdiA;AVG Network Redirector x64;c:\windows\system32\drivers\avgtdia.sys [2009-12-29 470024]
R3 netw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;c:\windows\system32\drivers\netw5v64.sys [2009-6-10 5434368]
R3 SFEP;Sony Firmware Extension Parser;c:\windows\system32\drivers\SFEP.sys [2009-4-20 11392]
R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\drivers\yk62x64.sys [2009-6-10 389120]
S1 Avgfwfd;AVG network filter service;c:\windows\system32\drivers\avgfwd6a.sys [2009-12-29 29976]
S1 AvgLdx64;AVG AVI Loader Driver x64;c:\windows\system32\drivers\avgldx64.sys [2009-12-29 422920]
S1 AvgMfx64;AVG On-access Scanner Minifilter Driver x64;c:\windows\system32\drivers\avgmfx64.sys [2009-12-29 34248]
S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2009-8-18 203264]
S2 avg9wd;AVG WatchDog;c:\program files (x86)\avg\avg9\avgwdsvc.exe [2009-12-29 285392]
S2 avgfws9;AVG Firewall;c:\program files (x86)\avg\avg9\avgfws9.exe [2009-12-29 2303680]
S2 AVGIDSAgent;AVG9IDSAgent;c:\program files (x86)\avg\avg9\identity protection\agent\bin\AVGIDSAgent.exe [2009-12-29 5832712]
S2 ekrn;ESET Service;c:\program files\eset\eset smart security\x86\ekrn.exe [2009-9-11 735960]
S2 epfwwfp;epfwwfp;c:\windows\system32\drivers\epfwwfp.sys [2009-9-11 44944]
S2 regi;regi;c:\windows\system32\drivers\regi.sys [2007-4-16 14112]
S2 RtkAudioService;Realtek Audio Service;c:\program files\realtek\audio\hda\RtkAudioService64.exe [2009-4-20 141344]
S2 SampleCollector;Intel® Sample Collector;c:\program files\sony\vaio care\collsvc.exe [2009-9-1 167424]
S2 uCamMonitor;CamMonitor;c:\program files (x86)\arcsoft\magic-i visual effects 2\uCamMonitor.exe [2009-9-1 104960]
S2 VAIO Power Management;VAIO Power Management;c:\program files\sony\vaio power management\SPMService.exe [2009-4-20 411496]
S2 VCFw;VAIO Content Folder Watcher;c:\program files (x86)\common files\sony shared\vaio content folder watcher\VCFw.exe [2009-1-14 5184872]
S2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files (x86)\viewpoint\common\ViewpointService.exe [2009-9-10 24652]
S3 ArcSoftKsUFilter;ArcSoft Magic-I Visual Effect;c:\windows\system32\drivers\ArcSoftKsUFilter.sys [2009-9-1 19968]
S3 AVGIDSDriverw7a;AVG9IDSDriver;c:\program files (x86)\avg\avg9\identity protection\agent\driver\platform_win764\AVGIDSDriver.sys [2009-12-29 132616]
S3 AVGIDSFilterw7a;AVG9IDSFilter;c:\program files (x86)\avg\avg9\identity protection\agent\driver\platform_win764\AVGIDSFilter.sys [2009-12-29 35848]
S3 btwl2cap;Bluetooth L2CAP Service;c:\windows\system32\drivers\btwl2cap.sys [2009-4-20 36392]
S3 BVRPMPR5a64;BVRPMPR5a64 NDIS Protocol Driver;c:\windows\system32\drivers\BVRPMPR5a64.SYS [2009-10-24 35840]
S3 CAXHWAZL;CAXHWAZL;c:\windows\system32\drivers\CAXHWAZL.sys [2009-4-20 300032]
S3 SOHCImp;VAIO Media plus Content Importer;c:\program files (x86)\common files\sony shared\sohlib\SOHCImp.exe [2009-9-1 120104]
S3 SOHDBSvr;VAIO Media plus Database Manager;c:\program files (x86)\common files\sony shared\sohlib\SOHDBSvr.exe [2009-9-1 70952]
S3 SOHDms;VAIO Media plus Digital Media Server;c:\program files (x86)\common files\sony shared\sohlib\SOHDms.exe [2009-9-1 390440]
S3 SOHDs;VAIO Media plus Device Searcher;c:\program files (x86)\common files\sony shared\sohlib\SOHDs.exe [2009-9-1 75048]
S3 SOHPlMgr;VAIO Media plus Playlist Manager;c:\program files (x86)\common files\sony shared\sohlib\SOHPlMgr.exe [2009-9-1 91432]
S3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\drivers\usbaapl64.sys [2009-8-28 49152]
S3 VcmIAlzMgr;VAIO Content Metadata Intelligent Analyzing Manager;c:\program files\sony\vcm intelligent analyzing manager\VcmIAlzMgr.exe [2009-9-1 394536]
S3 VcmXmlIfHelper;VAIO Content Metadata XML Interface;c:\program files\common files\sony shared\vcmxml\VcmXmlIfHelper64.exe [2009-9-1 110376]

=============== Created Last 30 ================

2009-12-29 23:57:02 0 d-sh--w- C:\found.004
2009-12-29 23:51:52 0 d--h--w- C:\$AVG
2009-12-29 23:51:49 470024 ----a-w- c:\windows\system32\drivers\avgtdia.sys
2009-12-29 23:51:49 27144 ----a-w- c:\windows\system32\drivers\AVGIDSwa.sys
2009-12-29 23:51:49 12464 ----a-w- c:\windows\system32\avgrssta.dll
2009-12-29 23:51:47 422920 ----a-w- c:\windows\system32\drivers\avgldx64.sys
2009-12-29 23:51:47 34248 ----a-w- c:\windows\system32\drivers\avgmfx64.sys
2009-12-29 23:51:47 0 d-----w- c:\windows\system32\drivers\Avg
2009-12-29 23:46:02 29976 ----a-w- c:\windows\system32\drivers\avgfwd6a.sys
2009-12-29 23:45:54 0 d-----w- c:\programdata\avg9
2009-12-27 02:45:35 0 d-sh--w- C:\found.003
2009-12-26 23:11:34 0 d-sh--w- C:\found.002
2009-12-26 22:09:57 0 d-----w- c:\users\will\appdata\roaming\WindSolutions
2009-12-26 21:38:58 0 d-sh--w- C:\found.001
2009-12-26 20:58:49 30232 ------w- C:\bootsqm.dat
2009-12-11 02:05:03 0 d-----w- c:\program files (x86)\Audacity 1.3 Beta (Unicode)
2009-12-10 03:11:05 47201593 ----a-w- c:\users\will\Final Fantasy VII - Strategy Guide.pdf
2009-12-09 14:22:31 5958656 ----a-w- c:\windows\syswow64\mshtml.dll
2009-12-09 14:22:30 64512 ----a-w- c:\windows\syswow64\msfeedsbs.dll
2009-12-08 02:15:30 0 d-----w- c:\program files\Roxio
2009-12-06 06:08:56 0 ---ha-w- c:\windows\system32\drivers\Msft_User_WpdMtpDr_01_09_00.Wdf
2009-11-30 23:02:40 171144 ----a-w- c:\windows\syswow64\xliveinstall.dll
2009-11-30 23:02:38 72840 ----a-w- c:\windows\syswow64\xliveinstallhost.exe

==================== Find3M ====================

2009-12-29 23:51:49 201928 ----a-w- c:\windows\system32\drivers\avgrkx64.sys
2009-11-06 15:59:54 15406728 ----a-w- c:\windows\syswow64\xlive.dll
2009-11-06 15:59:54 13642888 ----a-w- c:\windows\syswow64\xlivefnt.dll
2009-11-06 02:15:21 56 ---ha-w- c:\programdata\ezsidmv.dat
2009-11-05 02:20:49 22744 ----a-w- c:\windows\system32\emptyregdb.dat
2009-11-05 01:43:08 0 ---ha-w- c:\windows\system32\drivers\Msft_User_WpdFs_01_09_00.Wdf
2009-11-05 01:42:36 0 ---ha-w- c:\windows\system32\drivers\Msft_Kernel_Apfiltr_01005.Wdf
2009-11-03 17:34:24 411368 ----a-w- c:\windows\syswow64\deploytk.dll
2009-11-03 17:34:24 149280 ----a-w- c:\windows\syswow64\javaws.exe
2009-11-03 17:34:24 145184 ----a-w- c:\windows\syswow64\javaw.exe
2009-11-03 17:34:24 145184 ----a-w- c:\windows\syswow64\java.exe
2009-11-03 01:42:06 226688 ------w- c:\windows\system32\MpSigStub.exe
2009-10-29 07:48:16 2048 ----a-w- c:\windows\system32\tzres.dll
2009-10-29 07:22:37 2048 ----a-w- c:\windows\syswow64\tzres.dll
2009-10-05 00:48:12 99384 ----a-w- c:\users\will\appdata\roaming\inst.exe
2009-10-05 00:48:12 82816 ----a-w- c:\users\will\appdata\roaming\pcouffin.sys
2009-09-17 20:50:31 604 ---ha-w- c:\program files (x86)\STLL Notifier
2009-07-14 05:37:38 31548 ----a-w- c:\windows\inf\perflib\0409\perfd.dat
2009-07-14 05:37:38 31548 ----a-w- c:\windows\inf\perflib\0409\perfc.dat
2009-07-14 05:37:38 291294 ----a-w- c:\windows\inf\perflib\0409\perfi.dat
2009-07-14 05:37:38 291294 ----a-w- c:\windows\inf\perflib\0409\perfh.dat
2009-07-14 04:54:24 174 --sha-w- c:\program files\desktop.ini
2009-07-14 04:54:24 174 --sha-w- c:\program files (x86)\desktop.ini
2009-07-14 01:00:34 291294 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
2009-07-14 01:00:34 291294 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
2009-07-14 01:00:32 31548 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
2009-07-14 01:00:32 31548 ----a-w- c:\windows\inf\perflib\0000\perfc.dat
2009-06-10 20:44:08 9633792 --sha-r- c:\windows\fonts\StaticCache.dat
2009-07-14 04:55:03 16384 --sha-w- c:\windows\syswow64\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\index.dat
2009-07-14 04:55:03 32768 --sha-w- c:\windows\syswow64\config\systemprofile\appdata\local\microsoft\windows\temporary internet files\content.ie5\index.dat
2009-07-14 04:55:03 16384 --sha-w- c:\windows\syswow64\config\systemprofile\appdata\roaming\microsoft\windows\cookies\index.dat
2009-07-14 01:39:53 398848 --sha-w- c:\windows\winsxs\amd64_microsoft-windows-mail-app_31bf3856ad364e35_6.1.7600.16385_none_4d4d1f2f696639a2\WinMail.exe
2009-07-14 01:14:45 396800 --sha-w- c:\windows\winsxs\x86_microsoft-windows-mail-app_31bf3856ad364e35_6.1.7600.16385_none_f12e83abb108c86c\WinMail.exe

============= FINISH: 23:23:03.59 ===============








UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-12-01.01)

Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 11/4/2009 10:43:19 PM
System Uptime: 12/29/2009 10:44:05 PM (1 hours ago)

Motherboard: Sony Corporation | | VAIO
Processor: Intel® Core™2 Duo CPU T9600 @ 2.80GHz | N/A | 2792/266mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 455 GiB total, 252.397 GiB free.
D: is Removable
E: is Removable
F: is CDROM (CDFS)
G: is CDROM ()
H: is Removable

==== Disabled Device Manager Items =============

Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Description: Security Processor Loader Driver
Device ID: ROOT\LEGACY_SPLDR\0000
Manufacturer:
Name: Security Processor Loader Driver
PNP Device ID: ROOT\LEGACY_SPLDR\0000
Service: spldr

Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Description: ehdrv
Device ID: ROOT\LEGACY_EHDRV\0000
Manufacturer:
Name: ehdrv
PNP Device ID: ROOT\LEGACY_EHDRV\0000
Service: ehdrv

==== System Restore Points ===================

RP38: 12/11/2009 11:25:08 AM - Windows Update
RP39: 12/14/2009 3:18:10 PM - Windows Update
RP40: 12/16/2009 10:51:07 AM - Windows Update
RP41: 12/17/2009 11:20:36 AM - Windows Update
RP42: 12/21/2009 10:53:49 AM - Windows Update
RP43: 12/24/2009 11:38:56 AM - Windows Update
RP44: 12/25/2009 8:42:03 PM - Installed Safari
RP45: 12/26/2009 5:31:51 PM - Installed TouchCopy 09
RP46: 12/26/2009 6:15:06 PM - Removed TouchCopy 09
RP47: 12/26/2009 10:27:31 PM - Removed TouchCopy 09
RP48: 12/28/2009 4:52:35 PM - Windows Update
RP49: 12/29/2009 6:45:33 PM - Installed AVG 9.0
RP50: 12/29/2009 6:50:46 PM - Configured AVG 9.0

==== Installed Programs ======================


Acrobat.com
Adobe AIR
Adobe Download Manager
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 9.2
AIM 7
Apple Application Support
Apple Software Update
Application Manager for VAIO
ArcSoft Magic-i Visual Effects 2
ArcSoft WebCam Companion 2
Audacity 1.3.10 (Unicode)
AVG 9.0
BlackBerry Desktop Software 5.0.1
BlackBerry® Media Sync
BufferChm
Catalyst Control Center - Branding
Catalyst Control Center Core Implementation
Catalyst Control Center Graphics Full Existing
Catalyst Control Center Graphics Full New
Catalyst Control Center Graphics Light
Catalyst Control Center Graphics Previews Common
Catalyst Control Center Graphics Previews Vista
Catalyst Control Center InstallProxy
Catalyst Control Center Localization All
ccc-core-static
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Czech
CCC Help Danish
CCC Help Dutch
CCC Help English
CCC Help Finnish
CCC Help French
CCC Help German
CCC Help Greek
CCC Help Hungarian
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Norwegian
CCC Help Polish
CCC Help Portuguese
CCC Help Russian
CCC Help Spanish
CCC Help Swedish
CCC Help Thai
CCC Help Turkish
Choice Guard
Click to Disc
Click to Disc Editor
Compatibility Pack for the 2007 Office system
ConvertXtoDVD 3.3.0.96
CustomerResearchQFolder
D-i-v-X AVI Codec Pack Pro 2.3.0
D4300
D4300_Help
DeviceDiscovery
DeviceManagementQFolder
DJ_SF_03_D4300_ProductContext
DJ_SF_03_D4300_Software
DJ_SF_03_D4300_Software_Min
Download Updater (AOL LLC)
DVD Shrink 3.2
eSupportQFolder
GPBaseService
HP Update
HPProductAssistant
iPhone Configuration Utility
Java™ 6 Update 15
Java™ SE Runtime Environment 6
Junk Mail filter update
LAME v3.98.2 for Audacity
MarketResearch
Microsoft Games for Windows - LIVE
Microsoft Games for Windows - LIVE Redistributable
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office Live Add-in 1.4
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Suite Activation Assistant
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft VC9 runtime libraries
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Works
MSVCRT
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP2 Parser and SDK
Music Transfer
OpenMG Secure Module 5.3.00
Picasa 3
Primo
QuickTime
Realtek High Definition Audio Driver
RocketDock 1.3.5
Rosetta Stone Version 3
Roxio Central Audio
Roxio Central Copy
Roxio Central Core
Roxio Central Data
Roxio Central Tools
Roxio Easy Media Creator 10 LJ
Roxio Easy Media Creator Home
Roxio Media Manager
Runtime
Safari
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB973704)
Security Update for Microsoft Office Excel 2007 (KB973593)
Security Update for Microsoft Office Outlook 2007 (KB972363)
Security Update for Microsoft Office PowerPoint 2007 (KB957789)
Security Update for Microsoft Office Publisher 2007 (KB969693)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB969613)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Setting Utility Series
Sibelius 6
Skins
Skype web features
Skype™ 4.1
SmartWebPrintingOC
SmartWi Connection Utility
SolutionCenter
Sony Download Taxi 1.5.0.0
Sony Home Network Library
Sony Picture Utility
Sony Video Shared Library
Status
SupportSoft Assisted Service
Toolbox
TrayApp
UnloadSupport
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office InfoPath 2007 (KB976416)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 (KB974561)
Update for Microsoft Office Word 2007 Help (KB963665)
Update for Outlook 2007 Junk Email Filter (kb976884)
VAIO BD Menu Data
VAIO Care
VAIO Content Folder Setting
VAIO Content Folder Watcher
VAIO Content Metadata Intelligent Analyzing Manager
VAIO Content Metadata Manager Setting
VAIO Content Metadata XML Interface Library
VAIO Control Center
VAIO Data Restore Tool
VAIO DVD Menu Data Basic
VAIO Entertainment Platform
VAIO Event Service
VAIO Help and Support
VAIO Launcher
VAIO Media plus
VAIO Media plus Opening Movie
VAIO Movie Story
VAIO Movie Story Template Data
VAIO MusicBox
VAIO MusicBox Sample Music
VAIO My Memory Center
VAIO Original Function Setting
VAIO Power Management
VAIO Presentation Support
VAIO Startup Assistant
VAIO Survey
VAIO Update 4
VAIO Wallpaper Contents
Viewpoint Media Player
Visual C++ 8.0 Runtime Setup Package (x64)
VLC media player 1.0.2
WebReg
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Mail
Windows Live Messenger
Windows Live Movie Maker Beta
Windows Live Photo Gallery
Windows Live Sync
Windows Live Upload Tool
Windows Live Writer
Windows Media Player Firefox Plugin
WinDVD BD for VAIO
WinRAR archiver

==== Event Viewer Messages From Past Week ========

12/29/2009 9:18:50 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x00000050 (0xfffff87fe823f55c, 0x0000000000000008, 0xfffff87fe823f55c, 0x0000000000000005). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 122909-32370-01.
12/29/2009 6:47:42 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x000000d1 (0x0000000000000180, 0x0000000000000002, 0x0000000000000008, 0x0000000000000180). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 122909-42245-01.
12/29/2009 6:37:49 PM, Error: Ntfs [55] - The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume C:.
12/29/2009 4:24:04 PM, Error: Service Control Manager [7031] - The Windows Search service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 30000 milliseconds: Restart the service.
12/29/2009 4:24:04 PM, Error: Service Control Manager [7024] - The Windows Search service terminated with service-specific error %%-1073473536.
12/29/2009 4:23:25 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x00000109 (0xa3a039d89e8d2718, 0xb3b7465ef10b5062, 0xfffff88000cbbf44, 0x0000000000000001). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 122909-29234-01.
12/29/2009 11:18:40 PM, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk3\DR4.
12/29/2009 10:45:06 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
12/29/2009 10:45:06 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
12/29/2009 10:45:03 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
12/29/2009 10:44:55 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
12/29/2009 10:44:50 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: Avgfwfd AvgLdx64 AvgMfx64 discache ehdrv spldr Wanarpv6
12/29/2009 10:42:22 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the HP CUE DeviceDiscovery Service service to connect.
12/29/2009 10:42:22 PM, Error: Service Control Manager [7000] - The HP CUE DeviceDiscovery Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
12/29/2009 10:40:52 PM, Error: atikmdag [52236] - CPLIB :: General - Invalid Parameter
12/29/2009 10:40:52 PM, Error: atikmdag [43029] - Display is not active
12/29/2009 10:33:44 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: Avgfwfd
12/29/2009 10:33:21 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Roxio Hard Drive Watcher 9 service to connect.
12/27/2009 12:48:06 AM, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk3\DR3.
12/27/2009 12:19:22 AM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x000000f4 (0x0000000000000003, 0xfffffa80075b1b30, 0xfffffa80075b1e10, 0xfffff800037ce240). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 122709-32105-01.
12/27/2009 12:12:25 AM, Error: Ntfs [55] - The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume Vista.
12/26/2009 8:55:40 PM, Error: Service Control Manager [7034] - The Windows Error Reporting Service service terminated unexpectedly. It has done this 10 time(s).
12/26/2009 8:55:25 PM, Error: Service Control Manager [7034] - The Windows Error Reporting Service service terminated unexpectedly. It has done this 9 time(s).
12/26/2009 8:55:19 PM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Error Reporting Service service, but this action failed with the following error: An instance of the service is already running.
12/26/2009 8:55:10 PM, Error: Service Control Manager [7034] - The Windows Error Reporting Service service terminated unexpectedly. It has done this 8 time(s).
12/26/2009 8:54:55 PM, Error: Service Control Manager [7034] - The Windows Error Reporting Service service terminated unexpectedly. It has done this 7 time(s).
12/26/2009 8:54:40 PM, Error: Service Control Manager [7034] - The Windows Error Reporting Service service terminated unexpectedly. It has done this 6 time(s).
12/26/2009 8:54:25 PM, Error: Service Control Manager [7034] - The Windows Error Reporting Service service terminated unexpectedly. It has done this 5 time(s).
12/26/2009 8:54:10 PM, Error: Service Control Manager [7034] - The Windows Error Reporting Service service terminated unexpectedly. It has done this 4 time(s).
12/26/2009 8:53:55 PM, Error: Service Control Manager [7034] - The Windows Error Reporting Service service terminated unexpectedly. It has done this 3 time(s).
12/26/2009 8:53:55 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Search service to connect.
12/26/2009 8:53:55 PM, Error: Service Control Manager [7000] - The Windows Search service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
12/26/2009 8:53:34 PM, Error: Service Control Manager [7031] - The Windows Error Reporting Service service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 300000 milliseconds: Restart the service.
12/26/2009 8:53:19 PM, Error: Service Control Manager [7031] - The Windows Error Reporting Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
12/26/2009 8:41:56 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
12/26/2009 11:31:56 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x000000f4 (0x0000000000000003, 0xfffffa80072f3b30, 0xfffffa80072f3e10, 0xfffff80003795240). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 122609-30888-01.

==== End Of File ===========================

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#2 Orange Blossom

Orange Blossom

    OBleepin Investigator


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Posted 08 January 2010 - 11:19 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results, click no to the Optional_Scan
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet. You can find information on A/V control HERE

Orange Blossom :(
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript

#3 Orange Blossom

Orange Blossom

    OBleepin Investigator


  • Moderator
  • 36,946 posts
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  • Gender:Not Telling
  • Location:Bloomington, IN
  • Local time:10:06 PM

Posted 16 January 2010 - 08:49 PM

Due to the lack of feedback, this Topic is now closed.

In case you still have problems, please send me a Private message to reopen this topic within the next 5 days. Beyond that point, please start a new topic.

Orange Blossom :(
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




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