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installation of printer


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#1 joeychan

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Posted 29 December 2009 - 10:23 PM

i am trying to install my printer. when i plug in the usb cord, win 7 attempts to install the printer. the driver fails to install. i want to install the printer MANUALLY. how can i stop this automatic install attempt.

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#2 Bugeyed

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Posted 30 December 2009 - 11:56 AM

I had a similar problem with my Lexmark printer. The solution was to download windows xp drivers for it then extract the files using winrar or similar. Then run the driver installer by right clicking it selecting compatibility mode, choosing windows xp mode AND tick the box 'run as administrator'. Windows 7 was quite happy to use this driver.
Visit your manufactuers website to download the driver.

#3 joeychan

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Posted 30 December 2009 - 03:07 PM

i win 7x64 system. shouldn't i use the vistax64 driver. i am trying to install it. but the operating system interferes before i can install it and does not install the driver.

Edited by joeychan, 30 December 2009 - 03:09 PM.


#4 keyboardNinja

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Posted 30 December 2009 - 04:12 PM

Well, when it automatically does it and fails, nothing was installed. You can still install the drivers manually. And even if something did install incorrectly, you can uninstall it through the device manager, then install the ones you want to use.
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#5 joeychan

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Posted 30 December 2009 - 06:04 PM

only driver part fails

#6 keyboardNinja

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Posted 30 December 2009 - 10:47 PM

I'm not sure what you're saying.

Have you tried manually installing the drivers? You said the automatic installation failed. Have you tried doing it manually afterward?

I think you can disable the automatic installation, but I don't remember how (if it's possible).

Plug the printer in. Make sure that it isn't installed in the Device Manager first. If you see it there (even with a yellow triangle), uninstall it. THEN, manually install the correct drivers.
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#7 joeychan

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Posted 31 December 2009 - 04:06 PM

tried to manually but win 7 automatic hardware installation get in the way

#8 ReviverSoft

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Posted 31 December 2009 - 04:35 PM

^ Can't you just cancel that and proceed with the manual installation?
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#9 joeychan

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Posted 31 December 2009 - 06:08 PM

no it is automatic- no "cancel button"

#10 keyboardNinja

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Posted 03 January 2010 - 07:50 PM

Like I said, after Windows fails to install it properly, uninstall the one that is there, and install the correct one manually.
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#11 garmanma

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Posted 04 January 2010 - 02:13 PM

when i plug in the usb cord, win 7 attempts to install the printer

The software should be installed before even attaching the cable
Is this the procedure you are following?
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#12 joeychan

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Posted 04 January 2010 - 08:57 PM

i solved the problem with help of a tech from lexmark. he said the problem was my comodo firewall. i uninstalled comodo. installed lexmark vistax64 program while ignoring win 7 auto intall. now my aio seems to be working fine.

#13 keyboardNinja

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Posted 04 January 2010 - 10:39 PM

Good to hear. :thumbsup:
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