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Malware has infected my Internet Explorer Process


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2 replies to this topic

#1 GoAskRobert

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Posted 29 December 2009 - 07:26 PM

Can I post a SysInspector file here? my other scans won't run. ComboFix will not run Malwarebytes will not install, neither will SS&D... If I can't post that type of file here, what should I run? Please advise. this is my first post.

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#2 Orange Blossom

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Posted 29 December 2009 - 07:57 PM

As no logs have been posted and to get you started, I am shifting this topic from the specialized HiJack This forum to the Am I Infected forum.

==>PLEASE DO NOT NOW POST LOGS<== unless a log is specifically requested.
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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#3 boopme

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Posted 30 December 2009 - 12:11 AM

Yes you can post it,may not need to if this works.. Try running this first then malwarebytes and post the scan log.
.
  • Download TDSSKiller and save it to your Desktop.
  • Extract its contents to your desktop and make sure TDSSKiller.exe (the contents of the zipped file) is on the Desktop itself, not within a folder on the desktop.
  • Go to Start > Run (Or you can hold down your Windows key and press R) and copy and paste the following into the text field. (make sure you include the quote marks) Then press OK.

    "%userprofile%\Desktop\TDSSKiller.exe" -l C:\TDSSKiller.txt -v

  • If it says "Hidden service detected" DO NOT type anything in. Just press Enter on your keyboard to not do anything to the file.
  • When it is done, a log file should be created on your C: drive called "TDSSKiller.txt" please copy and paste the contents of that file here.

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