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Computer Hangs, Acting Oddly


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#1 tonyg1

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Posted 29 December 2009 - 06:38 PM

I have a Windows XP laptop issued from my job. It was working great for two years and then all of the sudden began acting erractic.

-will not go into hibernation
- will not shutdown
-randomly freezes
-shuts down random apps etc etc etc

I did MALWARE searches and VIRUS searches and it came up with nothing. I downloaded and scanned with hijackthis and nothing out of the ordinary was listed. Tested the system for heat and scanned the RAM and HD and no errors.

I then examined the last minidmp file and it pointed to this....

CVirtA.sys which seems to be linked to Cisco VPN which I USED to use for my work VPN (I now use Juniper). I tried to uninstall this and disable through network connections but it remains on my computer. Ive tried to reinstall and it hangs on the DNE process. Ive tried to delete folders and still.

Is this the reason for my computer hanging? If so, how do I get this off my PC?

THANK YOU

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#2 tonyg1

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Posted 29 December 2009 - 06:41 PM

Just a note... I cannot login to SAFE MODE as it needs an admin password.

Thanks

#3 garmanma

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Posted 29 December 2009 - 08:42 PM

Due to forum rules we cannot tell you how to circumvent passwords

No subject matter will be allowed whose purpose is to defeat existing copyright or security measures. If a user persists and/or the activity is obviously illegal the staff reserves the right to remove such content and/or ban the user. This would also mean encouraging the use or continued use of pirated software is not permitted, and subject to the same consequences.


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#4 tonyg1

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Posted 29 December 2009 - 08:47 PM

Never asked that.......I know how that is done but it is a work comp so I will not be doing that.

I was just noting that I cannot access Safe Mode.




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