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Windows Installer Service Not Working


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#1 heas spinning

heas spinning

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Posted 29 December 2009 - 04:08 PM

Hi - I am totally frustrated - I am running Vista Home Premium. I tried to install iTunes but the installation froze- to rectify I had to reboot my laptop. Since then I cannot remove/repair or install iTunes - all I get is a message "Windows Installer Service is not accessable......".

I have checked to see if the service is running - it is. I have used the Microsoft utility msicuu -it worked and removed both itunes and quicktime. Still no luck.

I then ran sfc scannow command - it did not find any problems.

I have until today been able to add or remove other programs with no problems - today I am getting the same message "Windows Installer Service......"

Does anyone have any further ideas - or is it a reinstall??

Thanks

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#2 boopme

boopme

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Posted 30 December 2009 - 12:18 PM

Hello looks like it needs to be re registered.

Method 2: Re-register Windows Installer
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