I have a Dell machine running Windows XP media addition. The virus is located in my daughter's temporary internet files folder. This is what I have done so far:
First I tried to go directly to the folder and remove it since AVG was unable to remove or quarantine it and I am blocked from opening the documents and settings folder where it is located. Then I went to system restore and went back a couple of weeks to a clean restore point and got the same result.
I tried to start it in safe mode and then to the command prompt and got the blue screen of death both times.
I've run Super Anti Spyware and Malwarebytes and they did not find it.
I just updated AVG and ran a scan. it was blocked from scanning the infected folder.
Where do I go from here.
Edited by scottywaady, 29 December 2009 - 04:12 PM.