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help!!!


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#1 ctahy

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Posted 29 December 2009 - 02:46 PM

I have a acer extensa 4420. I am running windows vista. When I first got the computer the drive would disappear from time to time and when I rebooted it would come back. the other day I was using nero and it completely disappeared.

I uninstalled nero, Itunes, and any other program that I thought could be causing the problem.
I deleted the upper filters.
I tried putting it in sleep mode.
I know the player works cause when I put a dvd in it the lights light up and you can tell the drive is detecting the disc.
Finally I restored my computer.
After the restore the drive was there and than it disappeared an hour later. The only thing that I did was uninstall microsoft office trial, adobe pdf, yahoo toolbar.......etc all the crap that come with it that you don't want. I downloaded some programs from downloads.com but I didnt install them.

I tried deleting the filters again.. and it didnt work... Please Help!!!

Edited by ctahy, 29 December 2009 - 03:37 PM.


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#2 DeathStalker

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Posted 30 December 2009 - 01:23 PM

Have you tried the Microsoft fixit page? try this. Make sure it's for Vista. I looked it up on a Win7 machine and ever helpful microsof,t who think s we ARE too freaking stupid to know what we are looking for kept switching me to a Win7 fixit page.

NOTE: LOL I'm on the WIn7 machine because I'm trying to fix my Vista machine

#3 manishfusion

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Posted 31 December 2009 - 07:07 AM

It probably the disk Error open your cabinet and pug-in your dvd driver correctly .




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