Reopened at user's request
I understand that you now cannot boot the PC.
Before we try a recovery boot using the XP disk it might be an idea to try this first. If at any point you are not understanding or are not sure then post back first. This is quite a complicated procedure and involves some reading - I, and other BC advisors, are here to try and save your machine.
Download and burn Dr.Web LiveCD
from another clean computer first..
From another clean computer
, go to this website
for instruction on how to create a bootable Dr.Web LiveCDGO HERE
and download the Dr.Web LiveCD .iso file from the most below link option. Then burn the .iso file into a blank CD/DVD.. Refer HERE
for "Free ISO Burner" page and tutorial..
After you successfully create the CD, simply put the CD into your infected computer
CD/DVD ROM and proceed with below step..
First, we need to get into BIOS
first to configure boot priority.. Visit this website
for tutorial on how to set first Boot Device to CD/DVD ROM
After that, reboot into Normal Mode and do below,Download and Run RKill
Please download RKill
from one of the 4 links below and save it to your desktop
- Before we begin, you should disable your anti-malware softwares you have installed so they do not interfere RKill running as some anti-malware softwares detect RKill as malicious. Please refer to this page if you are not sure how.
- Double-click on Rkill on your desktop to run it. (If you are using Windows Vista, please right-click on it and select Run As Administrator)
- A black screen will appear and then disappear. Please do not worry, that is normal. This means that the tool has been successfully executed.
- If nothing happens or if the tool does not run, please let me know in your next reply
Please download ComboFix
from one of these locations:* IMPORTANT !!! Save ComboFix.exe to your Desktop making sure you rename it comfix.exe
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.
- Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. (Click on this link to see a list of programs that should be disabled. The list is not all inclusive.)
- Double click on Combofix.exe & follow the prompts.
- As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
- Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:
Click on Yes, to continue scanning for malware.
When finished, it shall produce a log for you. Please include the C:\ComboFix.txt
in your next reply.