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Asking for help please


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2 replies to this topic

#1 snarebreak

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Posted 29 December 2009 - 01:13 PM

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:09:56 PM, on 12/29/2009
Platform: Unknown Windows (WinNT 6.01.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16385)
Boot mode: Normal


so yeah, yesterday i turned on my computer and aero wouldnt come on, as in i
was locked in windows basic. no drivers would load either. now im good with computers but i really have no idea
was is going on, so can someone help me a little on this?

oh and idk why it dosnt say windows 7 on the beginning of this page. but yes im using 32bit 7 home pre.




Running processes:
C:Windowssystem32taskhost.exe
C:Windowssystem32Dwm.exe
C:WindowsExplorer.EXE
C:Program FilesAVGAVG9avgtray.exe
C:Program FilesWindows Sidebarsidebar.exe
C:Program FilesAVGAVG9Identity Protectionagentbinavgidsmonitor.exe
C:Windowssystem32conhost.exe
C:Program FilesTrend MicroHijackThisHijackThis.exe
C:Program FilesMozilla Firefoxfirefox.exe

R1 - HKCUSoftwareMicrosoftInternet ExplorerMain,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCUSoftwareMicrosoftInternet ExplorerMain,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLMSoftwareMicrosoftInternet ExplorerMain,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLMSoftwareMicrosoftInternet ExplorerSearch,SearchAssistant =
R0 - HKLMSoftwareMicrosoftInternet ExplorerSearch,CustomizeSearch =
R0 - HKCUSoftwareMicrosoftInternet ExplorerToolbar,LinksFolderName =
O2 - BHO: ContributeBHO Class - {074C1DC5-9320-4A9A-947D-C042949C6216} - C:Program FilesAdobe/Adobe Contribute CS4/contributeieplugin.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:Program FilesCommon FilesAdobeAcrobatActiveXAcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:Program FilesAVGAVG9avgssie.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:Program FilesCommon FilesAdobeAcrobatActiveXAcroIEFavClient.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:Program FilesJavajre6binjp2ssv.dll
O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:Program FilesCommon FilesAdobeAcrobatActiveXAcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:Program FilesCommon FilesAdobeAcrobatActiveXAcroIEFavClient.dll
O3 - Toolbar: Contribute Toolbar - {517BDDE4-E3A7-4570-B21E-2B52B6139FC7} - C:Program FilesAdobe/Adobe Contribute CS4/contributeieplugin.dll
O4 - HKLM..Run: [AVG9_TRAY] C:PROGRA~1AVGAVG9avgtray.exe
O4 - HKCU..Run: [Sidebar] C:Program FilesWindows Sidebarsidebar.exe /autoRun
O4 - HKUSS-1-5-19..Run: [Sidebar] %ProgramFiles%Windows SidebarSidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUSS-1-5-19..RunOnce: [mctadmin] C:WindowsSystem32mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUSS-1-5-20..Run: [Sidebar] %ProgramFiles%Windows SidebarSidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUSS-1-5-20..RunOnce: [mctadmin] C:WindowsSystem32mctadmin.exe (User 'NETWORK SERVICE')
O8 - Extra context menu item: Append Link Target to Existing PDF - res://C:Program FilesCommon FilesAdobeAcrobatActiveXAcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Append to Existing PDF - res://C:Program FilesCommon FilesAdobeAcrobatActiveXAcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert Link Target to Adobe PDF - res://C:Program FilesCommon FilesAdobeAcrobatActiveXAcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:Program FilesCommon FilesAdobeAcrobatActiveXAcroIEFavClient.dll/AcroIECapture.html
O13 - Gopher Prefix:
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:Program FilesAVGAVG9avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: Adobe Version Cue CS4 - Adobe Systems Incorporated - C:Program FilesCommon FilesAdobeAdobe Version Cue CS4ServerbinVersionCueCS4.exe
O23 - Service: AVG WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:Program FilesAVGAVG9avgwdsvc.exe
O23 - Service: AVG Firewall (avgfws9) - AVG Technologies CZ, s.r.o. - C:Program FilesAVGAVG9avgfws9.exe
O23 - Service: AVG9IDSAgent (AVGIDSAgent) - AVG Technologies CZ, s.r.o. - C:Program FilesAVGAVG9Identity ProtectionAgentBinAVGIDSAgent.exe
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:Program FilesCommon FilesMacrovision SharedFLEXnet PublisherFNPLicensingService.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:Program FilesCommon FilesLogiShrdLVMVFMLVPrcSrv.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:Windowssystem32nvvsvc.exe
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:Program FilesSpybot - Search & DestroySDWinSec.exe
O23 - Service: TeamViewer 4 (TeamViewer4) - TeamViewer GmbH - C:Program FilesTeamViewerVersion4TeamViewer_Service.exe

--
End of file - 5376 bytes

WOW nvm everything seems to be fine, i have no idea what is going wrong.
the hijack log looks good to me at least.
if anyone has any sugjestions of what this may be please share.

Edited by garmanma, 29 December 2009 - 01:36 PM.


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#2 m0le

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Posted 08 January 2010 - 10:10 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below I will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


And

We Need to check for Rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop.

    First Location
    Second Location
    Third Location

  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all seven boxes: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.

Posted Image
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#3 m0le

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Posted 14 January 2010 - 05:32 PM

Since this issue appears to be resolved ... this topic has been closed. Glad we could help. :(

If you're the topic starter, and need this topic reopened, please contact me via pm with the address of the thread.

Everyone else please begin a New Topic.
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