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Trojan.Generic detected


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#1 Competent

Competent

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  • Local time:05:39 PM

Posted 29 December 2009 - 07:09 AM

Hi -

Thank you very much for your help in advance. PCTools Spyware Doctor has detected the Trojan.Generic malware. PCTools has "blocked an application attempting to access a file" and, viewing the log, this block has occured almost daily for the past few weeks. This is a family members computer, so I do not know how long this has occured.

I have run a few detection/removal programs to get started:
1) DDS - see below and attached
2) RootRepeal - see attached
3) Malwarebytes - quickscan found "no malicious items"
4) PC Tools report - see screenshots attached in word doc

Thanks again for your help. See below and attached.

Here is DDS log/info:

DDS (Ver_09-12-01.01) - NTFSx86
Run by Larry at 6:21:53.78 on Tue 12/29/2009
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1232 [GMT -5:00]

AV: Spyware Doctor with AntiVirus *On-access scanning enabled* (Updated) {D3C23B96-C9DC-477F-8EF1-69AF17A6EFF6}
AV: Symantec AntiVirus Corporate Edition *On-access scanning enabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltpspd.exe
c:\program files\dell printers\Additional Color Laser Software\Status Monitor\DLSDBNT.EXE
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
c:\program files\dell printers\Additional Color Laser Software\Status Monitor\DLPWDNT.EXE
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\WINDOWS\system32\DSentry.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Common Files\AOL\1109721856\ee\AOLSoftware.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Apoint\Apntex.exe
C:\program files\dell printers\Additional Color Laser Software\Status Monitor\DLPSP.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Citrix\GoToMeeting\320\g2mstart.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\Program Files\ComcastUI\Universal Installer\uinstaller.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\Program Files\ComcastUI\Universal Installer\uinstaller.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\Citrix\GoToMeeting\320\g2mcomm.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\Citrix\GoToMeeting\320\g2mlauncher.exe
c:\program files\common files\aol\1109721856\ee\services\antiSpywareApp\ver2_0_32_1\AOLSP Scheduler.exe
C:\Program Files\Java\jre6\bin\jucheck.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
c:\program files\aol toolbar\AolTbServer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Larry\My Documents\TEMP\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.aol.com/?src=toolbar
uDefault_Page_URL = hxxp://www.dell.com
uSearchURL,(Default) = hxxp://search.yahoo.com/search?fr=mcafee&p=%s
uURLSearchHooks: IAOLTBSearch Class: {ea756889-2338-43db-8f07-d1ca6fb9c90d} - c:\program files\aol toolbar\aoltb.dll
uURLSearchHooks: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
mURLSearchHooks: IAOLTBSearch Class: {ea756889-2338-43db-8f07-d1ca6fb9c90d} - c:\program files\aol toolbar\aoltb.dll
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: AOL Toolbar Loader: {7c554162-8cb7-45a4-b8f4-8ea1c75885f9} - c:\program files\aol toolbar\aoltb.dll
BHO: AcroIEToolbarHelper Class: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 6.0\acrobat\AcroIEFavClient.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 6.0\acrobat\AcroIEFavClient.dll
TB: AOL Toolbar: {4982d40a-c53b-4615-b15b-b5b5e98d167c} - c:\program files\aol toolbar\toolbar.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
TB: AOL Toolbar: {de9c389f-3316-41a7-809b-aa305ed9d922} - c:\program files\aol toolbar\aoltb.dll
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\acrobat 6.0\acrobat\AcroIEFavClient.dll
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [GoToMeeting] c:\program files\citrix\gotomeeting\320\g2mstart.exe "/Trigger RunAtLogon"
uRun: [Universal Installer] "c:\program files\comcastui\universal installer\uinstaller.exe" /fromrun /starthidden
uRun: [Desktop Software] "c:\program files\comcastui\universal installer\uinstaller.exe" /ini "uinstaller.ini" /fromrun /starthidden
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Apoint] c:\program files\apoint\Apoint.exe
mRun: [Dell QuickSet] c:\program files\dell\quickset\quickset.exe
mRun: [Dell Wireless Manager UI] c:\windows\system32\WLTRAY
mRun: [DVDSentry] c:\windows\system32\DSentry.exe
mRun: [AdaptecDirectCD] "c:\program files\roxio\easy cd creator 5\directcd\DirectCD.exe"
mRun: [HostManager] c:\program files\common files\aol\1109721856\ee\AOLSoftware.exe
mRun: [AOLDialer] c:\program files\common files\aol\acs\AOLDial.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [DLPSP] "c:\program files\dell printers\additional color laser software\status monitor\DLPSP.EXE"
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [vptray] c:\progra~1\symant~1\VPTray.exe
mRun: [ISTray] "c:\program files\spyware doctor\pctsTray.exe"
mRun: [hpqSRMon] c:\program files\hp\digital imaging\bin\hpqSRMon.exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRunOnce: [Malwarebytes' Anti-Malware] c:\program files\malwarebytes' anti-malware\mbamgui.exe /install /silent
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\acroba~1.lnk - c:\program files\adobe\acrobat 6.0\distillr\acrotray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quickb~2.lnk - c:\program files\common files\intuit\quickbooks\qbupdate\qbupdate.exe
IE: &AOL Toolbar Search - c:\documents and settings\all users\application data\aol\ietoolbar\resources\en-us\local\search.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {238F6F83-B8B4-11CF-8771-00A024541EE3} - hxxps://portal.advisor-on-line.com/aol/cds/ICAWEB/en/ica32/ica32t.exe
DPF: {2E687AA8-B276-4910-BBFB-4E412F685379} - hxxps://nfeweb.mypsd.com/WebsiteViewerRoot/WebsiteViewer.cab
DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} - hxxp://office.microsoft.com/officeupdate/content/opuc3.cab
DPF: {54BE6B6F-3056-470B-97E1-BB92E051B6C4} - hxxp://h20264.www2.hp.com/ediags/dd/install/HPDriverDiagnosticsxp2k.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1109713067927
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1168551046920
DPF: {7584C670-2274-4EFB-B00B-D6AABA6D3850} - hxxps://208.75.18.226/Remote/msrdp.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/flashplayer/current/swflash.cab
DPF: {EBC1356E-7D5E-44EC-831D-847882F06FE5} - hxxps://portal.advisor-on-line.com/aol/cds/CGC/en/CSGProxy.cab
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Notify: igfxcui - igfxsrvc.dll
Notify: NavLogon - c:\windows\system32\NavLogon.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\larry\applic~1\mozilla\firefox\profiles\cowvzuhs.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.aol.com/aolcom/search?invocationType=tbff50-chromesbox-en-us&query=
FF - prefs.js: browser.search.selectedEngine - AOL Search
FF - prefs.js: browser.startup.homepage - hxxp://www.aol.com/?ncid=toolbar
FF - prefs.js: keyword.URL - hxxp://search.aol.com/aolcom/search?invocationType=tbff50-ab-en-us&query=
FF - component: c:\program files\mcafee\siteadvisor\components\McFFPlg.dll
FF - component: c:\program files\real\realplayer\browserrecord\firefox\ext\components\nprpffbrowserrecordext.dll
FF - plugin: c:\program files\google\google updater\2.4.1536.6592\npCIDetect13.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnu.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npViewpoint.dll
FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
FF - user.js: yahoo.homepage.dontask - truec:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R0 IKFileSec;File Security Driver;c:\windows\system32\drivers\ikfilesec.sys [2007-12-3 40840]
R0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [2009-5-23 207280]
R1 IKSysFlt;System Filter Driver;c:\windows\system32\drivers\iksysflt.sys [2007-12-3 66952]
R1 IKSysSec;System Security Driver;c:\windows\system32\drivers\iksyssec.sys [2007-12-3 81288]
R1 SAVRTPEL;SAVRTPEL;c:\program files\symantec antivirus\Savrtpel.sys [2006-9-6 54968]
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccEvtMgr.exe [2006-7-19 192160]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSetMgr.exe [2006-7-19 169632]
R2 DLSDB;Dell Printer Status Database;c:\program files\dell printers\additional color laser software\status monitor\dlsdbnt.exe [2005-3-3 135168]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\mcafee\siteadvisor\McSACore.exe [2008-7-30 93320]
R2 sdAuxService;PC Tools Auxiliary Service;c:\program files\spyware doctor\pctsAuxs.exe [2008-3-29 358600]
R2 sdCoreService;PC Tools Security Service;c:\program files\spyware doctor\pctsSvc.exe [2008-3-29 1141200]
R2 Symantec AntiVirus;Symantec AntiVirus;c:\program files\symantec antivirus\Rtvscan.exe [2006-9-27 1813232]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-8-27 102448]
R3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2009-12-29 38224]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20091228.004\naveng.sys [2009-12-28 84912]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20091228.004\navex15.sys [2009-12-28 1323568]
R3 SAVRT;SAVRT;c:\program files\symantec antivirus\savrt.sys [2006-9-6 337592]
S3 CpServer;PTI Centerpiece Server;c:\centerpiece5\CpServer.exe [2005-3-1 9773109]
S3 PricingServer;PTI Pricing Server;c:\centerpiece5\PricingServer.exe [2005-3-1 1269760]
S3 SavRoam;SAVRoam;c:\program files\symantec antivirus\SavRoam.exe [2006-9-27 116464]
S3 svcDataEngine;PTI DataEngine;c:\centerpiece5\ptiDataEngine.exe [2005-3-1 631808]

=============== Created Last 30 ================

2009-12-29 10:50:02 0 d-----w- c:\docume~1\larry\applic~1\Malwarebytes
2009-12-29 10:49:54 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-12-29 10:49:50 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-12-29 10:49:49 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-12-29 10:49:49 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-12-26 14:48:18 77349 ----a-w- c:\windows\hpqins05.dat
2009-12-26 14:26:16 0 d-----w- c:\docume~1\larry\applic~1\HpUpdate
2009-12-26 14:26:03 0 d-----w- c:\windows\Hewlett-Packard
2009-12-09 03:02:14 7387 ----a-w- c:\windows\system32\drivers\pctgntdi.cat
2009-12-09 03:02:10 7412 ----a-w- c:\windows\system32\drivers\PCTAppEvent.cat
2009-12-09 03:02:10 7383 ----a-w- c:\windows\system32\drivers\pctcore.cat
2009-12-09 03:02:02 7383 ----a-w- c:\windows\system32\drivers\pctplsg.cat

==================== Find3M ====================

2009-10-28 14:40:47 173056 ------w- c:\windows\system32\dllcache\ie4uinit.exe
2009-10-21 05:38:36 75776 ----a-w- c:\windows\system32\strmfilt.dll
2009-10-21 05:38:36 75776 ------w- c:\windows\system32\dllcache\strmfilt.dll
2009-10-21 05:38:36 25088 ----a-w- c:\windows\system32\httpapi.dll
2009-10-21 05:38:36 25088 ------w- c:\windows\system32\dllcache\httpapi.dll
2009-10-20 16:20:16 265728 ------w- c:\windows\system32\dllcache\http.sys
2009-10-13 10:30:16 270336 ----a-w- c:\windows\system32\oakley.dll
2009-10-13 10:30:16 270336 ------w- c:\windows\system32\dllcache\oakley.dll
2009-10-12 13:38:19 149504 ----a-w- c:\windows\system32\rastls.dll
2009-10-12 13:38:19 149504 ------w- c:\windows\system32\dllcache\rastls.dll
2009-10-12 13:38:18 79872 ----a-w- c:\windows\system32\raschap.dll
2009-10-12 13:38:18 79872 ------w- c:\windows\system32\dllcache\raschap.dll
2008-09-04 21:45:07 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008090420080905\index.dat

============= FINISH: 6:23:06.99 ===============

Attached Files



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#2 schrauber

schrauber

    Mr.Mechanic


  • Malware Response Team
  • 24,794 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Munich,Germany
  • Local time:10:39 PM

Posted 08 January 2010 - 05:04 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

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#3 Competent

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Posted 11 January 2010 - 04:30 PM

Hi

Below and attached are the second run of DDS tool. Please advise on next steps. Thanks for your help.


DDS (Ver_09-12-01.01) - NTFSx86
Run by Larry at 16:19:19.26 on Mon 01/11/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_17
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1232 [GMT -5:00]

AV: Spyware Doctor with AntiVirus *On-access scanning enabled* (Updated) {D3C23B96-C9DC-477F-8EF1-69AF17A6EFF6}
AV: Symantec AntiVirus Corporate Edition *On-access scanning enabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
c:\program files\dell printers\Additional Color Laser Software\Status Monitor\DLSDBNT.EXE
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltpspd.exe
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\DSentry.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Common Files\AOL\1109721856\ee\AOLSoftware.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\QuickTime\qttask.exe
C:\program files\dell printers\Additional Color Laser Software\Status Monitor\DLPSP.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\ctfmon.exe
c:\program files\dell printers\Additional Color Laser Software\Status Monitor\DLPWDNT.EXE
C:\Program Files\Citrix\GoToMeeting\320\g2mstart.exe
C:\Program Files\ComcastUI\Universal Installer\uinstaller.exe
C:\Program Files\ComcastUI\Universal Installer\uinstaller.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\Citrix\GoToMeeting\320\g2mcomm.exe
C:\Program Files\Citrix\GoToMeeting\320\g2mlauncher.exe
c:\program files\common files\aol\1109721856\ee\services\antiSpywareApp\ver2_0_32_1\AOLSP Scheduler.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\TEMP\InstallManager_Sun_Sun.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
c:\program files\aol toolbar\AolTbServer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Larry\My Documents\TEMP\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.aol.com/?src=toolbar
uDefault_Page_URL = hxxp://www.dell.com
uSearchURL,(Default) = hxxp://search.yahoo.com/search?fr=mcafee&p=%s
uURLSearchHooks: IAOLTBSearch Class: {ea756889-2338-43db-8f07-d1ca6fb9c90d} - c:\program files\aol toolbar\aoltb.dll
uURLSearchHooks: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
mURLSearchHooks: IAOLTBSearch Class: {ea756889-2338-43db-8f07-d1ca6fb9c90d} - c:\program files\aol toolbar\aoltb.dll
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: AOL Toolbar Loader: {7c554162-8cb7-45a4-b8f4-8ea1c75885f9} - c:\program files\aol toolbar\aoltb.dll
BHO: AcroIEToolbarHelper Class: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 6.0\acrobat\AcroIEFavClient.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 6.0\acrobat\AcroIEFavClient.dll
TB: AOL Toolbar: {4982d40a-c53b-4615-b15b-b5b5e98d167c} - c:\program files\aol toolbar\toolbar.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
TB: AOL Toolbar: {de9c389f-3316-41a7-809b-aa305ed9d922} - c:\program files\aol toolbar\aoltb.dll
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\acrobat 6.0\acrobat\AcroIEFavClient.dll
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [GoToMeeting] c:\program files\citrix\gotomeeting\320\g2mstart.exe "/Trigger RunAtLogon"
uRun: [Universal Installer] "c:\program files\comcastui\universal installer\uinstaller.exe" /fromrun /starthidden
uRun: [Desktop Software] "c:\program files\comcastui\universal installer\uinstaller.exe" /ini "uinstaller.ini" /fromrun /starthidden
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Apoint] c:\program files\apoint\Apoint.exe
mRun: [Dell QuickSet] c:\program files\dell\quickset\quickset.exe
mRun: [Dell Wireless Manager UI] c:\windows\system32\WLTRAY
mRun: [DVDSentry] c:\windows\system32\DSentry.exe
mRun: [AdaptecDirectCD] "c:\program files\roxio\easy cd creator 5\directcd\DirectCD.exe"
mRun: [HostManager] c:\program files\common files\aol\1109721856\ee\AOLSoftware.exe
mRun: [AOLDialer] c:\program files\common files\aol\acs\AOLDial.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [DLPSP] "c:\program files\dell printers\additional color laser software\status monitor\DLPSP.EXE"
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [vptray] c:\progra~1\symant~1\VPTray.exe
mRun: [ISTray] "c:\program files\spyware doctor\pctsTray.exe"
mRun: [hpqSRMon] c:\program files\hp\digital imaging\bin\hpqSRMon.exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\acroba~1.lnk - c:\program files\adobe\acrobat 6.0\distillr\acrotray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quickb~2.lnk - c:\program files\common files\intuit\quickbooks\qbupdate\qbupdate.exe
IE: &AOL Toolbar Search - c:\documents and settings\all users\application data\aol\ietoolbar\resources\en-us\local\search.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {238F6F83-B8B4-11CF-8771-00A024541EE3} - hxxps://portal.advisor-on-line.com/aol/cds/ICAWEB/en/ica32/ica32t.exe
DPF: {2E687AA8-B276-4910-BBFB-4E412F685379} - hxxps://nfeweb.mypsd.com/WebsiteViewerRoot/WebsiteViewer.cab
DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} - hxxp://office.microsoft.com/officeupdate/content/opuc3.cab
DPF: {54BE6B6F-3056-470B-97E1-BB92E051B6C4} - hxxp://h20264.www2.hp.com/ediags/dd/install/HPDriverDiagnosticsxp2k.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1109713067927
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1168551046920
DPF: {7584C670-2274-4EFB-B00B-D6AABA6D3850} - hxxps://208.75.18.226/Remote/msrdp.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/flashplayer/current/swflash.cab
DPF: {EBC1356E-7D5E-44EC-831D-847882F06FE5} - hxxps://portal.advisor-on-line.com/aol/cds/CGC/en/CSGProxy.cab
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Notify: igfxcui - igfxsrvc.dll
Notify: NavLogon - c:\windows\system32\NavLogon.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\larry\applic~1\mozilla\firefox\profiles\cowvzuhs.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.aol.com/aolcom/search?invocationType=tbff50-chromesbox-en-us&query=
FF - prefs.js: browser.search.selectedEngine - AOL Search
FF - prefs.js: browser.startup.homepage - hxxp://www.aol.com/?ncid=toolbar
FF - prefs.js: keyword.URL - hxxp://search.aol.com/aolcom/search?invocationType=tbff50-ab-en-us&query=
FF - component: c:\program files\mcafee\siteadvisor\components\McFFPlg.dll
FF - component: c:\program files\real\realplayer\browserrecord\firefox\ext\components\nprpffbrowserrecordext.dll
FF - plugin: c:\program files\google\google updater\2.4.1536.6592\npCIDetect13.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnu.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npViewpoint.dll
FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
FF - user.js: yahoo.homepage.dontask - truec:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R0 IKFileSec;File Security Driver;c:\windows\system32\drivers\ikfilesec.sys [2007-12-3 40840]
R0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [2009-5-23 207280]
R1 IKSysFlt;System Filter Driver;c:\windows\system32\drivers\iksysflt.sys [2007-12-3 66952]
R1 IKSysSec;System Security Driver;c:\windows\system32\drivers\iksyssec.sys [2007-12-3 81288]
R1 SAVRTPEL;SAVRTPEL;c:\program files\symantec antivirus\Savrtpel.sys [2006-9-6 54968]
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccEvtMgr.exe [2006-7-19 192160]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSetMgr.exe [2006-7-19 169632]
R2 DLSDB;Dell Printer Status Database;c:\program files\dell printers\additional color laser software\status monitor\dlsdbnt.exe [2005-3-3 135168]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\mcafee\siteadvisor\McSACore.exe [2008-7-30 93320]
R2 sdAuxService;PC Tools Auxiliary Service;c:\program files\spyware doctor\pctsAuxs.exe [2008-3-29 358600]
R2 sdCoreService;PC Tools Security Service;c:\program files\spyware doctor\pctsSvc.exe [2008-3-29 1141200]
R2 Symantec AntiVirus;Symantec AntiVirus;c:\program files\symantec antivirus\Rtvscan.exe [2006-9-27 1813232]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-12-30 102448]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20100110.017\naveng.sys [2010-1-10 84912]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20100110.017\navex15.sys [2010-1-10 1323568]
R3 SAVRT;SAVRT;c:\program files\symantec antivirus\savrt.sys [2006-9-6 337592]
S3 CpServer;PTI Centerpiece Server;c:\centerpiece5\CpServer.exe [2005-3-1 9773109]
S3 PricingServer;PTI Pricing Server;c:\centerpiece5\PricingServer.exe [2005-3-1 1269760]
S3 rootrepeal;rootrepeal;\??\c:\windows\system32\drivers\rootrepeal.sys --> c:\windows\system32\drivers\rootrepeal.sys [?]
S3 SavRoam;SAVRoam;c:\program files\symantec antivirus\SavRoam.exe [2006-9-27 116464]
S3 svcDataEngine;PTI DataEngine;c:\centerpiece5\ptiDataEngine.exe [2005-3-1 631808]

=============== Created Last 30 ================

2009-12-29 10:50:02 0 d-----w- c:\docume~1\larry\applic~1\Malwarebytes
2009-12-29 10:49:54 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-12-29 10:49:50 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-12-29 10:49:49 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-12-29 10:49:49 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-12-26 14:48:18 77349 ----a-w- c:\windows\hpqins05.dat
2009-12-26 14:26:16 0 d-----w- c:\docume~1\larry\applic~1\HpUpdate
2009-12-26 14:26:03 0 d-----w- c:\windows\Hewlett-Packard

==================== Find3M ====================

2009-10-28 14:40:47 173056 ------w- c:\windows\system32\dllcache\ie4uinit.exe
2009-10-21 05:38:36 75776 ----a-w- c:\windows\system32\strmfilt.dll
2009-10-21 05:38:36 75776 ------w- c:\windows\system32\dllcache\strmfilt.dll
2009-10-21 05:38:36 25088 ----a-w- c:\windows\system32\httpapi.dll
2009-10-21 05:38:36 25088 ------w- c:\windows\system32\dllcache\httpapi.dll
2009-10-20 16:20:16 265728 ------w- c:\windows\system32\dllcache\http.sys
2008-09-04 21:45:07 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008090420080905\index.dat

============= FINISH: 16:20:40.25 ===============

Attached Files



#4 schrauber

schrauber

    Mr.Mechanic


  • Malware Response Team
  • 24,794 posts
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  • Local time:10:39 PM

Posted 12 January 2010 - 02:50 PM

Hello, Competent and again
Welcome to the Bleeping Computer Forums. My name is Thomas (Tom is fine), and I will be helping you fixing your problems.

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Please take note of some guidelines for this fix:
  • Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools. Doing so could cause changes to the directions I have to give you and prolong the time required. Further more, you should not be taking any advice relating to this computer from any other source throughout the course of this fix.
  • If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.
  • Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean". We do not want to clean you part-way, only to have the system re-infect itself.
  • Please reply using the Posted Image button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Old topics are closed after 3 days with no reply, and working topics are closed after 5 days. If for any reason you cannot complete instructions within that time, that's fine, just post back here so that we know you're still here.
  • Please set your system to show all files.
    Click Start, open My Computer, select the Tools menu and click Folder Options.
    Select the View Tab. Under the Hidden files and folders heading, select Show hidden files and folders.
    Uncheck: Hide file extensions for known file types
    Uncheck the Hide protected operating system files (recommended) option.
    Click Yes to confirm.



Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.
regards,
schrauber

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#5 Competent

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Posted 13 January 2010 - 07:02 PM

Hi Tom,

Thank you for your help.

I ran GMER and posted the log below. I disabled both Symantec and PCTools SPyware prior to running. Notable... When I returned after a few hours and the scan was complete, I could create a log file but then the laptop would not function (not reallyl frozen since the mouse would move but could not really act). After 15 min of trying, I opted for a hard boot.

I tried to post the log below but was given a message that the note was too long. I attached the file instead.

Thanks for your help.

#6 Competent

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Posted 13 January 2010 - 07:11 PM

Attached is a zip version of the gmer log file.

Attached Files

  • Attached File  gmer.zip   14.75KB   1 downloads


#7 schrauber

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Posted 15 January 2010 - 12:25 PM

Hi,

  • Please download OTL from one of the following mirrors:
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Under the Custom Scan box paste this in
    netsvcs
    %SYSTEMDRIVE%\*.exe
    /md5start
    eventlog.dll
    scecli.dll
    netlogon.dll
    cngaudit.dll
    sceclt.dll
    ntelogon.dll
    logevent.dll
    iaStor.sys
    nvstor.sys
    atapi.sys
    IdeChnDr.sys
    viasraid.sys
    AGP440.sys
    vaxscsi.sys
    nvatabus.sys
    viamraid.sys
    nvata.sys
    nvgts.sys
    iastorv.sys
    ViPrt.sys
    eNetHook.dll
    ahcix86.sys
    KR10N.sys
    /md5stop
    %systemroot%\*. /mp /s
    CREATERESTOREPOINT
  • Push the Quick Scan button.
  • Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extra.txt <-- Will be minimized

regards,
schrauber

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#8 schrauber

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Posted 20 January 2010 - 12:34 PM

Due to the lack of feedback, this topic is now closed.
If you need this topic reopened, please PM a staff member and we will reopen it for you (include the address of this thread in your request). This applies to the original topic starter only. Everyone else with similar problems, please start a new topic.
regards,
schrauber

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#9 schrauber

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Posted 20 January 2010 - 02:36 PM

Reopened by user request.
regards,
schrauber

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#10 Competent

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Posted 20 January 2010 - 02:54 PM

Hi Schruaber,

I do not have access to the pc on a daily basis since it is a family members computer. I am replying as quickly as I can.

The two logs are attached. Thanks.
OTL
OTL logfile created on: 1/20/2010 2:26:15 PM - Run 1
OTL by OldTimer - Version 3.1.25.2 Folder = C:\Documents and Settings\Larry\Desktop
Windows XP Professional Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

2.00 Gb Total Physical Memory | 1.00 Gb Available Physical Memory | 64.00% Memory free
3.00 Gb Paging File | 2.00 Gb Available in Paging File | 65.00% Paging File free
Paging file location(s): C:\pagefile.sys 768 1536 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 37.20 Gb Total Space | 18.93 Gb Free Space | 50.90% Space Free | Partition Type: NTFS
D: Drive not present or media not loaded
E: Drive not present or media not loaded
F: Drive not present or media not loaded
G: Drive not present or media not loaded
H: Drive not present or media not loaded
I: Drive not present or media not loaded

Computer Name: WS0023
Current User Name: Larry
Logged in as Administrator.

Current Boot Mode: Normal
Scan Mode: Current user
Company Name Whitelist: On
Skip Microsoft Files: On
File Age = 14 Days
Output = Standard
Quick Scan

========== Processes (SafeList) ==========

PRC - [2010/01/20 14:22:14 | 00,547,328 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Larry\Desktop\OTL.exe
PRC - [2009/12/08 14:25:28 | 00,093,320 | ---- | M] (McAfee, Inc.) -- C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
PRC - [2009/10/11 04:17:36 | 00,149,280 | ---- | M] (Sun Microsystems, Inc.) -- C:\Program Files\Java\jre6\bin\jusched.exe
PRC - [2009/10/11 04:17:35 | 00,153,376 | ---- | M] (Sun Microsystems, Inc.) -- C:\Program Files\Java\jre6\bin\jqs.exe
PRC - [2009/09/23 13:33:42 | 01,141,200 | ---- | M] (PC Tools) -- C:\Program Files\Spyware Doctor\pctsSvc.exe
PRC - [2009/09/23 12:17:22 | 00,358,600 | ---- | M] (PC Tools) -- C:\Program Files\Spyware Doctor\pctsAuxs.exe
PRC - [2009/09/22 17:11:32 | 01,243,088 | ---- | M] (PC Tools) -- C:\Program Files\Spyware Doctor\pctsTray.exe
PRC - [2009/03/08 13:09:26 | 00,638,816 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Internet Explorer\iexplore.exe
PRC - [2008/12/26 16:24:19 | 00,031,552 | ---- | M] (Citrix Online, a division of Citrix Systems, Inc.) -- C:\Program Files\Citrix\GoToMeeting\320\g2mstart.exe
PRC - [2008/12/26 16:24:19 | 00,031,552 | ---- | M] (Citrix Online, a division of Citrix Systems, Inc.) -- C:\Program Files\Citrix\GoToMeeting\320\g2mlauncher.exe
PRC - [2008/12/26 16:24:19 | 00,031,552 | ---- | M] (Citrix Online, a division of Citrix Systems, Inc.) -- C:\Program Files\Citrix\GoToMeeting\320\g2mcomm.exe
PRC - [2008/11/05 17:18:30 | 00,140,584 | ---- | M] (AOL LLC) -- c:\Program Files\AOL Toolbar\aoltbServer.exe
PRC - [2008/06/24 13:34:50 | 00,041,824 | ---- | M] (AOL LLC) -- C:\Program Files\Common Files\AOL\1109721856\EE\aolsoftware.exe
PRC - [2008/04/13 19:12:19 | 01,033,728 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\explorer.exe
PRC - [2008/03/18 14:50:54 | 00,984,616 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files\ComcastUI\Universal Installer\uinstaller.exe
PRC - [2007/10/14 20:17:32 | 00,049,152 | ---- | M] (Hewlett-Packard) -- C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
PRC - [2007/10/02 21:03:35 | 00,815,104 | ---- | M] (Intuit, Inc.) -- C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
PRC - [2007/08/22 15:31:16 | 00,080,896 | ---- | M] (Hewlett-Packard) -- C:\Program Files\HP\Digital Imaging\bin\HpqSRmon.exe
PRC - [2006/10/23 14:04:42 | 00,001,536 | ---- | M] () -- c:\Program Files\Common Files\AOL\1109721856\EE\services\antiSpywareApp\ver2_0_32_1\AOLSP Scheduler.exe
PRC - [2006/10/23 07:50:35 | 00,046,640 | R--- | M] (AOL LLC) -- C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe
PRC - [2006/09/27 19:33:44 | 00,125,168 | ---- | M] (Symantec Corporation) -- C:\Program Files\Symantec AntiVirus\VPTray.exe
PRC - [2006/09/27 19:33:32 | 01,813,232 | ---- | M] (Symantec Corporation) -- C:\Program Files\Symantec AntiVirus\Rtvscan.exe
PRC - [2006/09/27 19:33:22 | 00,031,472 | ---- | M] (Symantec Corporation) -- C:\Program Files\Symantec AntiVirus\DefWatch.exe
PRC - [2006/07/19 18:26:12 | 00,169,632 | ---- | M] (Symantec Corporation) -- C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
PRC - [2006/07/19 18:26:06 | 00,192,160 | ---- | M] (Symantec Corporation) -- C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
PRC - [2006/07/19 18:26:04 | 00,052,896 | ---- | M] (Symantec Corporation) -- C:\Program Files\Common Files\Symantec Shared\ccApp.exe
PRC - [2006/04/11 16:13:38 | 01,160,848 | ---- | M] (Symantec Corporation) -- C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
PRC - [2005/03/01 19:06:11 | 00,098,304 | ---- | M] (Apple Computer, Inc.) -- C:\Program Files\QuickTime\qttask.exe
PRC - [2004/12/06 15:45:14 | 00,696,425 | ---- | M] (Dell Inc) -- C:\WINDOWS\SYSTEM32\WLTRAY.EXE
PRC - [2004/12/06 15:45:14 | 00,065,536 | ---- | M] () -- C:\WINDOWS\SYSTEM32\WLTRYSVC.EXE
PRC - [2004/12/06 15:45:12 | 00,872,556 | ---- | M] (Dell Inc) -- C:\WINDOWS\SYSTEM32\BCMWLTRY.EXE
PRC - [2004/10/15 15:54:14 | 00,100,016 | ---- | M] (America Online, Inc) -- C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
PRC - [2004/10/15 15:54:12 | 00,046,768 | ---- | M] (America Online Inc) -- C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltpspd.exe
PRC - [2004/10/07 20:44:14 | 00,610,304 | ---- | M] () -- C:\Program Files\Dell\QuickSet\quickset.exe
PRC - [2004/09/13 12:33:20 | 00,155,648 | ---- | M] (Alps Electric Co., Ltd.) -- C:\Program Files\Apoint\Apoint.exe
PRC - [2004/08/20 16:51:14 | 00,118,784 | ---- | M] (Intel Corporation) -- C:\WINDOWS\SYSTEM32\hkcmd.exe
PRC - [2004/08/19 10:40:08 | 00,045,056 | ---- | M] (Alps Electric Co., Ltd.) -- C:\Program Files\Apoint\ApntEx.exe
PRC - [2004/07/13 00:00:30 | 00,126,976 | ---- | M] (Dell Inc.) -- C:\Program Files\Dell Printers\Additional Color Laser Software\Status Monitor\dlpsp.exe
PRC - [2004/03/12 00:00:30 | 00,135,168 | ---- | M] (Dell Inc.) -- c:\Program Files\Dell Printers\Additional Color Laser Software\Status Monitor\dlsdbnt.exe
PRC - [2004/03/12 00:00:30 | 00,090,112 | ---- | M] (Dell Inc.) -- c:\Program Files\Dell Printers\Additional Color Laser Software\Status Monitor\dlpwdnt.exe
PRC - [2003/10/29 04:06:00 | 00,024,576 | ---- | M] (BVRP Software) -- C:\Program Files\Digital Line Detect\DLG.exe
PRC - [2003/10/23 23:37:56 | 00,217,194 | ---- | M] (Adobe Systems Inc.) -- C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
PRC - [2003/05/31 18:02:32 | 07,544,916 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
PRC - [2002/12/17 13:28:00 | 00,684,032 | ---- | M] (Roxio) -- C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\Directcd.exe
PRC - [2002/07/17 11:18:06 | 00,028,672 | ---- | M] (Dell - Advanced Desktop Engineering) -- C:\WINDOWS\SYSTEM32\DSentry.exe


========== Modules (SafeList) ==========

MOD - [2010/01/20 14:22:14 | 00,547,328 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Larry\Desktop\OTL.exe
MOD - [2009/09/09 22:54:58 | 00,155,184 | ---- | M] (PC Tools) -- C:\Program Files\Spyware Doctor\smum32.dll
MOD - [2003/06/17 12:50:08 | 00,073,728 | R--- | M] () -- C:\Program Files\Dell\QuickSet\dadkeyb.dll


========== Win32 Services (SafeList) ==========

SRV - [2009/12/08 14:25:28 | 00,093,320 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files\McAfee\SiteAdvisor\McSACore.exe -- (McAfee SiteAdvisor Service)
SRV - [2009/10/11 04:17:35 | 00,153,376 | ---- | M] (Sun Microsystems, Inc.) [Auto | Running] -- C:\Program Files\Java\jre6\bin\jqs.exe -- (JavaQuickStarterService)
SRV - [2009/09/23 13:33:42 | 01,141,200 | ---- | M] (PC Tools) [Auto | Running] -- C:\Program Files\Spyware Doctor\pctsSvc.exe -- (sdCoreService)
SRV - [2009/09/23 12:17:22 | 00,358,600 | ---- | M] (PC Tools) [Auto | Running] -- C:\Program Files\Spyware Doctor\pctsAuxs.exe -- (sdAuxService)
SRV - [2009/05/21 20:21:18 | 00,248,832 | ---- | M] (Hewlett-Packard Co.) [On_Demand | Running] -- C:\Program Files\HP\Digital Imaging\bin\hpqcxs08.dll -- (hpqcxs08)
SRV - [2009/03/23 19:49:42 | 00,183,280 | ---- | M] (Google) [Auto | Stopped] -- C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe -- (gusvc)
SRV - [2007/11/06 20:16:54 | 00,139,264 | ---- | M] (Hewlett-Packard Co.) [Auto | Running] -- C:\Program Files\HP\Digital Imaging\bin\hpqddsvc.dll -- (hpqddsvc)
SRV - [2006/11/08 15:35:38 | 00,053,248 | ---- | M] (Hewlett-Packard) [Auto | Stopped] -- C:\WINDOWS\SYSTEM32\HPZipm12.dll -- (Pml Driver HPZ12)
SRV - [2006/11/08 15:35:36 | 00,043,520 | ---- | M] (Hewlett-Packard) [Auto | Stopped] -- C:\WINDOWS\SYSTEM32\HPZinw12.dll -- (Net Driver HPZ12)
SRV - [2006/10/23 07:50:35 | 00,046,640 | R--- | M] (AOL LLC) [Auto | Running] -- C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe -- (AOL ACS)
SRV - [2006/09/27 19:33:38 | 00,116,464 | ---- | M] (symantec) [On_Demand | Stopped] -- C:\Program Files\Symantec AntiVirus\SavRoam.exe -- (SavRoam)
SRV - [2006/09/27 19:33:32 | 01,813,232 | ---- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files\Symantec AntiVirus\Rtvscan.exe -- (Symantec AntiVirus)
SRV - [2006/09/27 19:33:22 | 00,031,472 | ---- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files\Symantec AntiVirus\DefWatch.exe -- (DefWatch)
SRV - [2006/09/02 15:36:33 | 02,528,960 | ---- | M] (Symantec Corporation) [On_Demand | Stopped] -- C:\Program Files\Symantec\LiveUpdate\LuComServer_3_1.EXE -- (LiveUpdate)
SRV - [2006/08/07 15:03:02 | 00,214,720 | ---- | M] (Symantec Corporation) [On_Demand | Stopped] -- C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe -- (SNDSrvc)
SRV - [2006/07/19 18:26:12 | 00,169,632 | ---- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe -- (ccSetMgr)
SRV - [2006/07/19 18:26:06 | 00,192,160 | ---- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe -- (ccEvtMgr)
SRV - [2006/04/11 16:13:38 | 01,160,848 | ---- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe -- (SPBBCSvc)
SRV - [2004/12/06 15:45:14 | 00,065,536 | ---- | M] () [Auto | Running] -- C:\WINDOWS\System32\WLTRYSVC.EXE -- (wltrysvc)
SRV - [2004/10/15 15:54:14 | 00,100,016 | ---- | M] (America Online, Inc) [Auto | Running] -- C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe -- (AOL TopSpeedMonitor)
SRV - [2004/03/12 00:00:30 | 00,135,168 | ---- | M] (Dell Inc.) [Auto | Running] -- c:\Program Files\Dell Printers\Additional Color Laser Software\Status Monitor\dlsdbnt.exe -- (DLSDB)
SRV - [2004/03/12 00:00:30 | 00,090,112 | ---- | M] (Dell Inc.) [Auto | Running] -- c:\Program Files\Dell Printers\Additional Color Laser Software\Status Monitor\dlpwdnt.exe -- (DLPWD)
SRV - [2003/12/30 17:45:08 | 09,773,109 | ---- | M] (Performance Technologies Inc.,) [On_Demand | Stopped] -- C:\Centerpiece5\CpServer.exe -- (CpServer)
SRV - [2003/12/30 17:00:46 | 01,269,760 | ---- | M] () [On_Demand | Stopped] -- C:\Centerpiece5\PricingServer.exe -- (PricingServer)
SRV - [2003/11/20 13:20:24 | 00,631,808 | ---- | M] (Performance Technologies, Inc.) [On_Demand | Stopped] -- C:\Centerpiece5\ptiDataEngine.exe -- (svcDataEngine)
SRV - [2003/07/28 12:28:22 | 00,089,136 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE -- (ose)
SRV - [2003/07/16 13:37:58 | 00,143,360 | ---- | M] (Intel® Corporation) [On_Demand | Stopped] -- C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe -- (NetSvc)
SRV - [2003/05/31 18:02:32 | 07,544,916 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe -- (MSSQL$MICROSOFTBCM)
SRV - [2002/12/17 19:23:30 | 00,311,872 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlagent.EXE -- (SQLAgent$MICROSOFTBCM)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\..\URLSearchHook: {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL Toolbar\aoltb.dll (AOL LLC)

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.aol.com/?src=toolbar
IE - HKCU\..\URLSearchHook: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\Program Files\McAfee\SiteAdvisor\McIEPlg.dll (McAfee, Inc.)
IE - HKCU\..\URLSearchHook: {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL Toolbar\aoltb.dll (AOL LLC)
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

========== FireFox ==========

FF - prefs.js..browser.search.defaultenginename: "AOL Search"
FF - prefs.js..browser.search.defaulturl: "http://search.aol.com/aolcom/search?invocationType=tbff50-chromesbox-en-us&query="
FF - prefs.js..browser.search.selectedEngine: "AOL Search"
FF - prefs.js..browser.search.useDBForOrder: true
FF - prefs.js..browser.startup.homepage: "http://www.aol.com/?ncid=toolbar"
FF - prefs.js..extensions.enabledItems: {7affbfae-c4e2-4915-8c0f-00fa3ec610a1}:5.74.1.1
FF - prefs.js..extensions.enabledItems: jqs@sun.com:1.0
FF - prefs.js..extensions.enabledItems: {B7082FAA-CB62-4872-9106-E42DD88EDE45}:3.0
FF - prefs.js..extensions.enabledItems: {ABDE892B-13A8-4d1b-88E6-365A6E755758}:1.0
FF - prefs.js..extensions.enabledItems: {635abd67-4fe9-1b23-4f01-e679fa7484c1}:1.6.5.200812101546
FF - prefs.js..keyword.URL: "http://search.aol.com/aolcom/search?invocationType=tbff50-ab-en-us&query="


FF - HKLM\software\mozilla\Firefox\Extensions\\{B7082FAA-CB62-4872-9106-E42DD88EDE45}: C:\Program Files\McAfee\SiteAdvisor [2009/12/29 08:56:13 | 00,000,000 | ---D | M]
FF - HKLM\software\mozilla\Mozilla Firefox 3.5.7\extensions\\Components: C:\Program Files\Mozilla Firefox\components [2010/01/09 13:13:10 | 00,000,000 | ---D | M]
FF - HKLM\software\mozilla\Mozilla Firefox 3.5.7\extensions\\Plugins: C:\Program Files\Mozilla Firefox\plugins [2010/01/09 13:13:11 | 00,000,000 | ---D | M]

[2008/09/14 14:23:35 | 00,000,000 | ---D | M] -- C:\Documents and Settings\Larry\Application Data\Mozilla\Extensions
[2010/01/18 22:37:45 | 00,000,000 | ---D | M] -- C:\Documents and Settings\Larry\Application Data\Mozilla\Firefox\Profiles\cowvzuhs.default\extensions
[2009/03/29 22:39:03 | 00,000,000 | ---D | M] (Yahoo! Toolbar) -- C:\Documents and Settings\Larry\Application Data\Mozilla\Firefox\Profiles\cowvzuhs.default\extensions\{635abd67-4fe9-1b23-4f01-e679fa7484c1}
[2009/07/06 07:23:49 | 00,000,000 | ---D | M] (No name found) -- C:\Documents and Settings\Larry\Application Data\Mozilla\Firefox\Profiles\cowvzuhs.default\extensions\{7affbfae-c4e2-4915-8c0f-00fa3ec610a1}
[2009/07/06 07:23:58 | 00,001,731 | ---- | M] () -- C:\Documents and Settings\Larry\Application Data\Mozilla\Firefox\Profiles\cowvzuhs.default\searchplugins\aol-search.xml
[2008/06/06 11:01:12 | 00,002,386 | ---- | M] () -- C:\Documents and Settings\Larry\Application Data\Mozilla\Firefox\Profiles\cowvzuhs.default\searchplugins\siteadvisor.xml
[2010/01/18 22:37:45 | 00,000,000 | ---D | M] -- C:\Program Files\Mozilla Firefox\extensions
[2004/01/13 21:09:25 | 00,176,176 | ---- | M] () -- C:\Program Files\Mozilla Firefox\plugins\npViewpoint.dll

O1 HOSTS File: ([2006/06/21 13:20:34 | 00,000,734 | ---- | M]) - C:\WINDOWS\SYSTEM32\DRIVERS\ETC\HOSTS
O1 - Hosts: 127.0.0.1 localhost
O2 - BHO: (HP Print Enhancer) - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll (Hewlett-Packard Co.)
O2 - BHO: (Adobe PDF Link Helper) - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll (Adobe Systems Incorporated)
O2 - BHO: (RealPlayer Download and Record Plugin for Internet Explorer) - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll (RealPlayer)
O2 - BHO: (AOL Toolbar Loader) - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL Toolbar\aoltb.dll (AOL LLC)
O2 - BHO: (AcroIEToolbarHelper Class) - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll ()
O2 - BHO: (Google Toolbar Notifier BHO) - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll (Google Inc.)
O2 - BHO: (McAfee SiteAdvisor BHO) - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\Program Files\McAfee\SiteAdvisor\McIEPlg.dll (McAfee, Inc.)
O2 - BHO: (Java™ Plug-In 2 SSV Helper) - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll (Sun Microsystems, Inc.)
O2 - BHO: (JQSIEStartDetectorImpl Class) - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll (Sun Microsystems, Inc.)
O2 - BHO: (HP Smart BHO Class) - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll (Hewlett-Packard Co.)
O3 - HKLM\..\Toolbar: (McAfee SiteAdvisor Toolbar) - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\Program Files\McAfee\SiteAdvisor\McIEPlg.dll (McAfee, Inc.)
O3 - HKLM\..\Toolbar: (Adobe PDF) - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll ()
O3 - HKLM\..\Toolbar: (AOL Toolbar) - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll File not found
O3 - HKLM\..\Toolbar: (AOL Toolbar) - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL Toolbar\aoltb.dll (AOL LLC)
O3 - HKCU\..\Toolbar\WebBrowser: (Adobe PDF) - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll ()
O3 - HKCU\..\Toolbar\WebBrowser: (AOL Toolbar) - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll File not found
O3 - HKCU\..\Toolbar\WebBrowser: (AOL Toolbar) - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL Toolbar\aoltb.dll (AOL LLC)
O4 - HKLM..\Run: [AdaptecDirectCD] C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe (Roxio)
O4 - HKLM..\Run: [Adobe ARM] C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe (Adobe Systems Incorporated)
O4 - HKLM..\Run: [Adobe Reader Speed Launcher] C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe (Adobe Systems Incorporated)
O4 - HKLM..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe (AOL LLC)
O4 - HKLM..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe (Alps Electric Co., Ltd.)
O4 - HKLM..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe (Symantec Corporation)
O4 - HKLM..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe ()
O4 - HKLM..\Run: [Dell Wireless Manager UI] C:\WINDOWS\System32\WLTRAY.exe (Dell Inc)
O4 - HKLM..\Run: [DLPSP] c:\program files\dell printers\Additional Color Laser Software\Status Monitor\DLPSP.EXE (Dell Inc.)
O4 - HKLM..\Run: [DVDSentry] C:\WINDOWS\SYSTEM32\DSentry.exe (Dell - Advanced Desktop Engineering)
O4 - HKLM..\Run: [HostManager] C:\Program Files\Common Files\AOL\1109721856\EE\aolsoftware.exe (AOL LLC)
O4 - HKLM..\Run: [HotKeysCmds] C:\WINDOWS\SYSTEM32\hkcmd.exe (Intel Corporation)
O4 - HKLM..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\hpwuSchd2.exe (Hewlett-Packard)
O4 - HKLM..\Run: [hpqSRMon] C:\Program Files\HP\Digital Imaging\bin\HpqSRmon.exe (Hewlett-Packard)
O4 - HKLM..\Run: [IgfxTray] C:\WINDOWS\SYSTEM32\igfxtray.exe (Intel Corporation)
O4 - HKLM..\Run: [ISTray] C:\Program Files\Spyware Doctor\pctsTray.exe (PC Tools)
O4 - HKLM..\Run: [QuickTime Task] C:\Program Files\QuickTime\qttask.exe (Apple Computer, Inc.)
O4 - HKLM..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre6\bin\jusched.exe (Sun Microsystems, Inc.)
O4 - HKLM..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\realsched.exe (RealNetworks, Inc.)
O4 - HKLM..\Run: [vptray] C:\Program Files\Symantec AntiVirus\VPTray.exe (Symantec Corporation)
O4 - HKCU..\Run: [Desktop Software] C:\Program Files\ComcastUI\Universal Installer\uinstaller.exe (SupportSoft, Inc.)
O4 - HKCU..\Run: [GoToMeeting] C:\Program Files\Citrix\GoToMeeting\320\g2mstart.exe (Citrix Online, a division of Citrix Systems, Inc.)
O4 - HKCU..\Run: [Universal Installer] C:\Program Files\ComcastUI\Universal Installer\uinstaller.exe (SupportSoft, Inc.)
O4 - HKCU..\RunOnce: [FlashPlayerUpdate] C:\WINDOWS\SYSTEM32\Macromed\Flash\FlashUtil10c.exe (Adobe Systems, Inc.)
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe (Adobe Systems Inc.)
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exe (BVRP Software)
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe (Intuit, Inc.)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HonorAutoRunSetting = 1
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O8 - Extra context menu item: &AOL Toolbar Search - C:\Documents and Settings\All Users\Application Data\AOL\ieToolbar\resources\en-US\local\search.html ()
O9 - Extra Button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll (Hewlett-Packard Co.)
O15 - HKLM\..Trusted Domains: 1 domain(s) and sub-domain(s) not assigned to a zone.
O15 - HKCU\..Trusted Domains: aol.com ([objects] * is out of zone range - 5)
O15 - HKCU\..Trusted Domains: 1 domain(s) and sub-domain(s) not assigned to a zone.
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} http://go.microsoft.com/fwlink/?linkid=39204 (Windows Genuine Advantage Validation Tool)
O16 - DPF: {238F6F83-B8B4-11CF-8771-00A024541EE3} https://portal.advisor-on-line.com/aol/cds/...ca32/ica32t.exe (Citrix ICA Client)
O16 - DPF: {2E687AA8-B276-4910-BBFB-4E412F685379} https://nfeweb.mypsd.com/WebsiteViewerRoot/WebsiteViewer.cab (CWebsiteViewer Object)
O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} http://office.microsoft.com/officeupdate/content/opuc3.cab (Office Update Installation Engine)
O16 - DPF: {54BE6B6F-3056-470B-97E1-BB92E051B6C4} http://h20264.www2.hp.com/ediags/dd/instal...nosticsxp2k.cab (Reg Error: Key error.)
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} http://v5.windowsupdate.microsoft.com/v5co...b?1109713067927 (WUWebControl Class)
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} http://update.microsoft.com/microsoftupdat...b?1168551046920 (MUWebControl Class)
O16 - DPF: {7584C670-2274-4EFB-B00B-D6AABA6D3850} https://208.75.18.226/Remote/msrdp.cab (Microsoft RDP Client Control (redist))
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-...indows-i586.cab (Java Plug-in 1.6.0_17)
O16 - DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} http://fpdownload.macromedia.com/get/flash...r/ultrashim.cab (Reg Error: Key error.)
O16 - DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} http://java.sun.com/products/plugin/autodl...indows-i586.cab (Reg Error: Key error.)
O16 - DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-...indows-i586.cab (Reg Error: Key error.)
O16 - DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-...indows-i586.cab (Reg Error: Key error.)
O16 - DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-...indows-i586.cab (Java Plug-in 1.6.0_17)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-...indows-i586.cab (Java Plug-in 1.6.0_17)
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} http://fpdownload2.macromedia.com/get/flas...ent/swflash.cab (Shockwave Flash Object)
O16 - DPF: {EBC1356E-7D5E-44EC-831D-847882F06FE5} https://portal.advisor-on-line.com/aol/cds/...en/CSGProxy.cab (Gateway Client for MetaFrame)
O16 - DPF: Microsoft XML Parser for Java file://C:\WINDOWS\Java\classes\xmldso.cab (Reg Error: Key error.)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 10.0.0.2
O18 - Protocol\Handler\dssrequest {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files\McAfee\SiteAdvisor\McIEPlg.dll (McAfee, Inc.)
O18 - Protocol\Handler\sacore {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files\McAfee\SiteAdvisor\McIEPlg.dll (McAfee, Inc.)
O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\WINDOWS\explorer.exe (Microsoft Corporation)
O20 - Winlogon\Notify\igfxcui: DllName - igfxsrvc.dll - C:\WINDOWS\System32\igfxsrvc.dll (Intel Corporation)
O20 - Winlogon\Notify\NavLogon: DllName - C:\WINDOWS\system32\NavLogon.dll - C:\WINDOWS\SYSTEM32\NavLogon.dll (Symantec Corporation)
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2004/08/11 18:15:00 | 00,000,000 | ---- | M] () - C:\AUTOEXEC.BAT -- [ NTFS ]
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
O34 - HKLM BootExecute: (pgdfgsvc C 1) - C:\WINDOWS\System32\pgdfgsvc.exe (Sysinternals - www.sysinternals.com)
O35 - comfile [open] -- "%1" %*
O35 - exefile [open] -- "%1" %*

NetSvcs: 6to4 - File not found
NetSvcs: Ias - C:\WINDOWS\SYSTEM32\IAS [2005/02/24 08:36:34 | 00,000,000 | ---D | M]
NetSvcs: Iprip - File not found
NetSvcs: Irmon - File not found
NetSvcs: NWCWorkstation - File not found
NetSvcs: Nwsapagent - File not found
NetSvcs: WmdmPmSp - File not found

CREATERESTOREPOINT
Restore point Set: OTL Restore Point (17736316556935168)

========== Files/Folders - Created Within 14 Days ==========

[2010/01/20 14:22:08 | 00,547,328 | ---- | C] (OldTimer Tools) -- C:\Documents and Settings\Larry\Desktop\OTL.exe
[2010/01/03 00:35:34 | 00,000,000 | ---D | M] -- C:\Documents and Settings\LocalService\Local Settings\Application Data\AOL
[2010/01/03 00:35:27 | 00,000,000 | ---D | M] -- C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft
[2009/12/07 20:57:30 | 00,000,000 | ---D | M] -- C:\Documents and Settings\LocalService\Application Data\McAfee
[2009/11/25 19:06:39 | 00,000,000 | ---D | M] -- C:\Documents and Settings\LocalService\Application Data\SACore
[2009/09/09 20:43:27 | 00,000,000 | ---D | M] -- C:\Documents and Settings\LocalService\Local Settings\Application Data\ICS
[2007/07/11 06:53:17 | 00,000,000 | --SD | M] -- C:\Documents and Settings\NetworkService\Application Data\Microsoft
[2007/02/21 19:32:48 | 00,000,000 | ---D | M] -- C:\Documents and Settings\NetworkService\Local Settings\Application Data\PCHealth
[2005/02/24 08:38:52 | 00,000,000 | --SD | M] -- C:\Documents and Settings\LocalService\Application Data\Microsoft
[2005/02/24 08:38:52 | 00,000,000 | ---D | M] -- C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft
[1 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]
[1 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp -> ]

========== Files - Modified Within 14 Days ==========

[2010/01/20 14:22:14 | 00,547,328 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Larry\Desktop\OTL.exe
[2010/01/19 23:10:31 | 00,001,832 | -H-- | M] () -- C:\Documents and Settings\Larry\My Documents\Default.rdp
[2010/01/19 22:26:23 | 00,000,868 | ---- | M] () -- C:\WINDOWS\tasks\Google Software Updater.job
[2010/01/18 22:54:51 | 00,000,725 | ---- | M] () -- C:\WINDOWS\WIN.INI
[2010/01/16 19:34:24 | 00,068,632 | ---- | M] () -- C:\Documents and Settings\Larry\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
[2010/01/16 14:52:50 | 00,002,206 | ---- | M] () -- C:\WINDOWS\System32\WPA.DBL
[2010/01/16 14:51:46 | 00,000,006 | -H-- | M] () -- C:\WINDOWS\tasks\SA.DAT
[2010/01/16 14:51:42 | 00,002,048 | --S- | M] () -- C:\WINDOWS\BOOTSTAT.DAT
[2010/01/16 14:51:40 | 21,456,77312 | -HS- | M] () -- C:\hiberfil.sys
[2010/01/16 12:37:42 | 05,505,024 | ---- | M] () -- C:\Documents and Settings\Larry\NTUSER.DAT
[2010/01/16 12:37:35 | 00,000,278 | -HS- | M] () -- C:\Documents and Settings\Larry\NTUSER.INI
[2010/01/11 16:57:08 | 00,001,374 | ---- | M] () -- C:\WINDOWS\imsins.BAK
[2010/01/08 20:54:45 | 00,000,230 | ---- | M] () -- C:\WINDOWS\tasks\defrag_disk.job
[2010/01/07 23:31:58 | 00,000,282 | ---- | M] () -- C:\WINDOWS\tasks\Disk Cleanup.job
[1 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]
[1 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp -> ]

========== Files Created - No Company Name ==========

[2008/06/21 08:07:28 | 00,001,442 | ---- | C] () -- C:\Documents and Settings\All Users\Application Data\hpzinstall.log
[2006/04/09 19:45:46 | 00,006,656 | ---- | C] () -- C:\WINDOWS\System32\CNMVS5e.DLL
[2006/02/13 17:30:59 | 00,000,000 | ---- | C] () -- C:\WINDOWS\webica.ini
[2005/04/04 20:04:49 | 00,000,128 | ---- | C] () -- C:\Documents and Settings\Larry\Local Settings\Application Data\fusioncache.dat
[2005/03/03 21:53:29 | 00,000,005 | ---- | C] () -- C:\Documents and Settings\All Users\Application Data\DirectCDUserNameD.txt
[2005/03/01 20:06:16 | 00,000,048 | ---- | C] () -- C:\WINDOWS\PerWin.ini
[2005/03/01 19:22:12 | 00,000,024 | ---- | C] () -- C:\WINDOWS\atid.ini
[2005/03/01 17:45:15 | 00,032,256 | ---- | C] () -- C:\WINDOWS\System32\_regtlb.dll
[2005/03/01 16:38:07 | 00,000,000 | ---- | C] () -- C:\WINDOWS\VPC32.INI
[2005/03/01 15:54:26 | 00,000,004 | ---- | C] () -- C:\Documents and Settings\Larry\Application Data\QSPMShare
[2005/02/24 09:34:56 | 00,000,061 | ---- | C] () -- C:\WINDOWS\smscfg.ini
[2005/02/24 09:26:17 | 00,000,737 | ---- | C] () -- C:\WINDOWS\ODBC.INI
[2005/02/24 08:40:42 | 00,000,366 | ---- | C] () -- C:\WINDOWS\System32\OEMINFO.INI
[2004/08/11 18:25:56 | 00,000,791 | ---- | C] () -- C:\WINDOWS\ORUN32.INI
[2004/08/04 06:00:00 | 00,001,793 | ---- | C] () -- C:\WINDOWS\System32\FXSPERF.INI
[2004/04/23 14:17:02 | 00,000,061 | ---- | C] () -- C:\WINDOWS\System32\uninstall.ini
[2003/01/07 15:05:08 | 00,002,695 | ---- | C] () -- C:\WINDOWS\System32\OUTLPERF.INI
[1997/07/11 01:00:00 | 00,022,016 | ---- | C] () -- C:\WINDOWS\System32\DOCOBJ.DLL
[1997/07/11 01:00:00 | 00,012,288 | ---- | C] () -- C:\WINDOWS\System32\HLINKPRX.DLL
[1980/01/01 01:00:00 | 00,012,288 | ---- | C] () -- C:\WINDOWS\System32\e100bmsg.dll

========== LOP Check ==========

[2009/01/03 18:41:40 | 00,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\LogMeIn
[2009/04/26 11:54:46 | 00,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\SkyGolf
[2010/01/18 20:55:22 | 00,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\TEMP
[2005/06/08 20:04:26 | 00,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Viewpoint
[2006/02/13 17:31:37 | 00,000,000 | ---D | M] -- C:\Documents and Settings\Larry\Application Data\ICAClient
[2005/04/14 19:45:34 | 00,000,000 | ---D | M] -- C:\Documents and Settings\Larry\Application Data\InterVideo
[2009/10/16 20:09:11 | 00,000,000 | ---D | M] -- C:\Documents and Settings\Larry\Application Data\NetX360Rollback
[2009/09/22 21:11:48 | 00,000,000 | ---D | M] -- C:\Documents and Settings\Larry\Application Data\Pershing
[2007/02/02 21:12:19 | 00,000,000 | ---D | M] -- C:\Documents and Settings\Larry\Application Data\Viewpoint
[2010/01/08 20:54:45 | 00,000,230 | ---- | M] () -- C:\WINDOWS\Tasks\defrag_disk.job
[2010/01/07 23:31:58 | 00,000,282 | ---- | M] () -- C:\WINDOWS\Tasks\Disk Cleanup.job

========== Purity Check ==========



========== Custom Scans ==========


< %SYSTEMDRIVE%\*.exe >
[2005/12/05 20:12:20 | 00,010,920 | ---- | M] () -- C:\aolconnfix.exe


< MD5 for: AGP440.SYS >
[2004/08/04 06:00:00 | 18,738,937 | ---- | M] () .cab file -- C:\I386\sp2.cab:AGP440.sys
[2004/08/04 06:00:00 | 18,738,937 | ---- | M] () .cab file -- C:\WINDOWS\Driver Cache\I386\sp2.cab:AGP440.sys
[2008/09/04 16:17:19 | 23,852,652 | ---- | M] () .cab file -- C:\WINDOWS\Driver Cache\I386\sp3.cab:AGP440.sys
[2008/09/04 16:17:19 | 23,852,652 | ---- | M] () .cab file -- C:\WINDOWS\ServicePackFiles\i386\sp3.cab:AGP440.sys
[2008/04/13 13:36:38 | 00,042,368 | ---- | M] (Microsoft Corporation) MD5=08FD04AA961BDC77FB983F328334E3D7 -- C:\WINDOWS\ServicePackFiles\i386\agp440.sys
[2008/04/13 13:36:38 | 00,042,368 | ---- | M] (Microsoft Corporation) MD5=08FD04AA961BDC77FB983F328334E3D7 -- C:\WINDOWS\SYSTEM32\DRIVERS\agp440.sys
[2004/08/04 00:07:42 | 00,042,368 | ---- | M] (Microsoft Corporation) MD5=2C428FA0C3E3A01ED93C9B2A27D8D4BB -- C:\I386\AGP440.SYS
[2004/08/04 00:07:42 | 00,042,368 | ---- | M] (Microsoft Corporation) MD5=2C428FA0C3E3A01ED93C9B2A27D8D4BB -- C:\WINDOWS\$NtServicePackUninstall$\agp440.sys

< MD5 for: ATAPI.SYS >
[2004/08/04 06:00:00 | 18,738,937 | ---- | M] () .cab file -- C:\I386\sp2.cab:atapi.sys
[2004/08/04 06:00:00 | 18,738,937 | ---- | M] () .cab file -- C:\WINDOWS\Driver Cache\I386\sp2.cab:atapi.sys
[2008/09/04 16:17:19 | 23,852,652 | ---- | M] () .cab file -- C:\WINDOWS\Driver Cache\I386\sp3.cab:atapi.sys
[2008/09/04 16:17:19 | 23,852,652 | ---- | M] () .cab file -- C:\WINDOWS\ServicePackFiles\i386\sp3.cab:atapi.sys
[2008/04/13 13:40:30 | 00,096,512 | ---- | M] (Microsoft Corporation) MD5=9F3A2F5AA6875C72BF062C712CFA2674 -- C:\WINDOWS\ServicePackFiles\i386\atapi.sys
[2008/04/13 13:40:30 | 00,096,512 | ---- | M] (Microsoft Corporation) MD5=9F3A2F5AA6875C72BF062C712CFA2674 -- C:\WINDOWS\SYSTEM32\DRIVERS\atapi.sys
[2004/08/03 23:59:44 | 00,095,360 | ---- | M] (Microsoft Corporation) MD5=CDFE4411A69C224BD1D11B2DA92DAC51 -- C:\I386\atapi.sys
[2004/08/03 23:59:44 | 00,095,360 | ---- | M] (Microsoft Corporation) MD5=CDFE4411A69C224BD1D11B2DA92DAC51 -- C:\WINDOWS\$NtServicePackUninstall$\atapi.sys
[2004/08/03 23:59:44 | 00,095,360 | ---- | M] (Microsoft Corporation) MD5=CDFE4411A69C224BD1D11B2DA92DAC51 -- C:\WINDOWS\SYSTEM32\ReinstallBackups\0005\DriverFiles\i386\atapi.sys

< MD5 for: EVENTLOG.DLL >
[2008/04/13 19:11:53 | 00,056,320 | ---- | M] (Microsoft Corporation) MD5=6D4FEB43EE538FC5428CC7F0565AA656 -- C:\WINDOWS\ServicePackFiles\i386\eventlog.dll
[2008/04/13 19:11:53 | 00,056,320 | ---- | M] (Microsoft Corporation) MD5=6D4FEB43EE538FC5428CC7F0565AA656 -- C:\WINDOWS\SYSTEM32\eventlog.dll
[2004/08/04 06:00:00 | 00,055,808 | ---- | M] (Microsoft Corporation) MD5=82B24CB70E5944E6E34662205A2A5B78 -- C:\I386\EVENTLOG.DLL
[2004/08/04 06:00:00 | 00,055,808 | ---- | M] (Microsoft Corporation) MD5=82B24CB70E5944E6E34662205A2A5B78 -- C:\WINDOWS\$NtServicePackUninstall$\eventlog.dll

< MD5 for: NETLOGON.DLL >
[2008/04/13 19:12:01 | 00,407,040 | ---- | M] (Microsoft Corporation) MD5=1B7F071C51B77C272875C3A23E1E4550 -- C:\WINDOWS\ServicePackFiles\i386\netlogon.dll
[2008/04/13 19:12:01 | 00,407,040 | ---- | M] (Microsoft Corporation) MD5=1B7F071C51B77C272875C3A23E1E4550 -- C:\WINDOWS\SYSTEM32\netlogon.dll
[2004/08/04 06:00:00 | 00,407,040 | ---- | M] (Microsoft Corporation) MD5=96353FCECBA774BB8DA74A1C6507015A -- C:\I386\NETLOGON.DLL
[2004/08/04 06:00:00 | 00,407,040 | ---- | M] (Microsoft Corporation) MD5=96353FCECBA774BB8DA74A1C6507015A -- C:\WINDOWS\$NtServicePackUninstall$\netlogon.dll

< MD5 for: SCECLI.DLL >
[2004/08/04 06:00:00 | 00,180,224 | ---- | M] (Microsoft Corporation) MD5=0F78E27F563F2AAF74B91A49E2ABF19A -- C:\I386\SCECLI.DLL
[2004/08/04 06:00:00 | 00,180,224 | ---- | M] (Microsoft Corporation) MD5=0F78E27F563F2AAF74B91A49E2ABF19A -- C:\WINDOWS\$NtServicePackUninstall$\scecli.dll
[2008/04/13 19:12:05 | 00,181,248 | ---- | M] (Microsoft Corporation) MD5=A86BB5E61BF3E39B62AB4C7E7085A084 -- C:\WINDOWS\ServicePackFiles\i386\scecli.dll
[2008/04/13 19:12:05 | 00,181,248 | ---- | M] (Microsoft Corporation) MD5=A86BB5E61BF3E39B62AB4C7E7085A084 -- C:\WINDOWS\SYSTEM32\scecli.dll

< %systemroot%\*. /mp /s >

========== Alternate Data Streams ==========

@Alternate Data Stream - 133 bytes -> C:\Documents and Settings\All Users\Application Data\TEMP:DFC5A2B2
@Alternate Data Stream - 114 bytes -> C:\Documents and Settings\All Users\Application Data\TEMP:FA5F15C4
< End of report >

*****************************************************************************
*****************************************************************************

Extras
OTL Extras logfile created on: 1/20/2010 2:26:15 PM - Run 1
OTL by OldTimer - Version 3.1.25.2 Folder = C:\Documents and Settings\Larry\Desktop
Windows XP Professional Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

2.00 Gb Total Physical Memory | 1.00 Gb Available Physical Memory | 64.00% Memory free
3.00 Gb Paging File | 2.00 Gb Available in Paging File | 65.00% Paging File free
Paging file location(s): C:\pagefile.sys 768 1536 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 37.20 Gb Total Space | 18.93 Gb Free Space | 50.90% Space Free | Partition Type: NTFS
D: Drive not present or media not loaded
E: Drive not present or media not loaded
F: Drive not present or media not loaded
G: Drive not present or media not loaded
H: Drive not present or media not loaded
I: Drive not present or media not loaded

Computer Name: WS0023
Current User Name: Larry
Logged in as Administrator.

Current Boot Mode: Normal
Scan Mode: Current user
Company Name Whitelist: On
Skip Microsoft Files: On
File Age = 14 Days
Output = Standard
Quick Scan

========== Extra Registry (SafeList) ==========


========== File Associations ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.html [@ = htmlfile] -- C:\Program Files\Internet Explorer\IEXPLORE.EXE (Microsoft Corporation)

========== Shell Spawning ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
exefile [open] -- "%1" %*
htmlfile [edit] -- "C:\Program Files\Microsoft Office\OFFICE11\msohtmed.exe" %1 (Microsoft Corporation)
htmlfile [open] -- "C:\Program Files\Internet Explorer\IEXPLORE.EXE" -nohome (Microsoft Corporation)
htmlfile [opennew] -- "C:\Program Files\Internet Explorer\IEXPLORE.EXE" %1 (Microsoft Corporation)
htmlfile [print] -- "C:\Program Files\Microsoft Office\OFFICE11\msohtmed.exe" /p %1 (Microsoft Corporation)
http [open] -- "C:\Program Files\Internet Explorer\IEXPLORE.EXE" -nohome (Microsoft Corporation)
https [open] -- "C:\Program Files\Internet Explorer\IEXPLORE.EXE" -nohome (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l (Microsoft Corporation)
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe /idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Applications\iexplore.exe [open] -- "C:\Program Files\Internet Explorer\IEXPLORE.EXE" %1 (Microsoft Corporation)
CLSID\{871C5380-42A0-1069-A2EA-08002B30309D} [OpenHomePage] -- "C:\Program Files\Internet Explorer\iexplore.exe" (Microsoft Corporation)

========== Security Center Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"FirstRunDisabled" = 1
"AntiVirusDisableNotify" = 0
"FirewallDisableNotify" = 0
"UpdatesDisableNotify" = 0
"AntiVirusOverride" = 0
"FirewallOverride" = 0

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\AhnlabAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ComputerAssociatesAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\KasperskyAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SophosAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]
"DisableMonitoring" = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TinyFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ZoneLabsFirewall]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\GloballyOpenPorts\List]
"3389:TCP" = 3389:TCP:*:Enabled:@xpsp2res.dll,-22009

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 1
"DoNotAllowExceptions" = 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]
"135:TCP" = 135:TCP:*:Enabled:DCOM
"3389:TCP" = 3389:TCP:*:Enabled:@xpsp2res.dll,-22009
"1900:UDP" = 1900:UDP:LocalSubNet:Disabled:@xpsp2res.dll,-22007
"2869:TCP" = 2869:TCP:LocalSubNet:Disabled:@xpsp2res.dll,-22008

========== Authorized Applications List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"C:\Centerpiece5\CP5.exe" = C:\Centerpiece5\CP5.exe:*:Enabled:CP5 -- (Performance Technologies Inc.,)
"C:\Centerpiece5\CpServer.exe" = C:\Centerpiece5\CpServer.exe:*:Enabled:CPServer -- (Performance Technologies Inc.,)
"C:\Centerpiece5\PricingServer.exe" = C:\Centerpiece5\PricingServer.exe:*:Enabled:PricingServer -- ()
"C:\Centerpiece5\ptiDataEngine.exe" = C:\Centerpiece5\ptiDataEngine.exe:*:Enabled:ptiDataEngine -- (Performance Technologies, Inc.)
"C:\Program Files\Common Files\AOL\Loader\aolload.exe" = C:\Program Files\Common Files\AOL\Loader\aolload.exe:*:Enabled:AOL Application Loader -- (America Online, Inc.)
"C:\Program Files\Common Files\AOL\ACS\AOLDial.exe" = C:\Program Files\Common Files\AOL\ACS\AOLDial.exe:*:Enabled:AOL -- (AOL LLC)
"C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe" = C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe:*:Enabled:AOL -- (AOL LLC)
"C:\Program Files\America Online 9.0\waol.exe" = C:\Program Files\America Online 9.0\waol.exe:*:Enabled:AOL -- (America Online, Inc.)
"C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe" = C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe:*:Enabled:AOLTsMon -- (America Online, Inc)
"C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltpspd.exe" = C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltpspd.exe:*:Enabled:AOLTopSpeed -- (America Online Inc)
"C:\Program Files\Common Files\AOL\1109721856\EE\AOLServiceHost.exe" = C:\Program Files\Common Files\AOL\1109721856\EE\AOLServiceHost.exe:*:Enabled:AOL -- (America Online, Inc.)
"C:\Program Files\Common Files\AOL\System Information\sinf.exe" = C:\Program Files\Common Files\AOL\System Information\sinf.exe:*:Enabled:AOL -- (America Online Inc.)
"C:\Program Files\Common Files\AOL\AOL Spyware Protection\AOLSP Scheduler.exe" = C:\Program Files\Common Files\AOL\AOL Spyware Protection\AOLSP Scheduler.exe:*:Enabled:AOL -- File not found
"C:\Program Files\Common Files\AOL\AOL Spyware Protection\asp.exe" = C:\Program Files\Common Files\AOL\AOL Spyware Protection\asp.exe:*:Enabled:AOL -- File not found
"C:\Program Files\Common Files\AolCoach\en_en\player\AOLNySEV.exe" = C:\Program Files\Common Files\AolCoach\en_en\player\AOLNySEV.exe:*:Enabled:AOL -- (Gteko Ltd.)
"C:\Program Files\America Online 9.0a\waol.exe" = C:\Program Files\America Online 9.0a\waol.exe:*:Enabled:AOL -- (America Online, Inc.)
"C:\Program Files\Symantec\pcAnywhere\winaw32.exe" = C:\Program Files\Symantec\pcAnywhere\winaw32.exe:*:Disabled:pcAnywhere Main Program -- (Symantec Corporation)
"C:\Program Files\Internet Explorer\IEXPLORE.EXE" = C:\Program Files\Internet Explorer\IEXPLORE.EXE:*:Enabled:Internet Explorer -- (Microsoft Corporation)
"C:\Program Files\Common Files\AOL\1109721856\EE\aolsoftware.exe" = C:\Program Files\Common Files\AOL\1109721856\EE\aolsoftware.exe:*:Enabled:AOL Shared Components -- (AOL LLC)
"C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe:*:Enabled:hpqtra08.exe -- (Hewlett-Packard Co.)
"C:\Program Files\HP\Digital Imaging\bin\hpqste08.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqste08.exe:*:Enabled:hpqste08.exe -- File not found
"C:\Program Files\HP\Digital Imaging\bin\hpofxm08.exe" = C:\Program Files\HP\Digital Imaging\bin\hpofxm08.exe:*:Enabled:hpofxm08.exe -- (Hewlett-Packard Co.)
"C:\Program Files\HP\Digital Imaging\bin\hposfx08.exe" = C:\Program Files\HP\Digital Imaging\bin\hposfx08.exe:*:Enabled:hposfx08.exe -- (Hewlett-Packard Co.)
"C:\Program Files\HP\Digital Imaging\bin\hposid01.exe" = C:\Program Files\HP\Digital Imaging\bin\hposid01.exe:*:Enabled:hposid01.exe -- (Hewlett-Packard Co.)
"C:\Program Files\HP\Digital Imaging\bin\hpqkygrp.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqkygrp.exe:*:Enabled:hpqkygrp.exe -- (Hewlett-Packard)
"C:\Program Files\HP\Digital Imaging\bin\hpzwiz01.exe" = C:\Program Files\HP\Digital Imaging\bin\hpzwiz01.exe:*:Enabled:hpzwiz01.exe -- (Hewlett-Packard Co.)
"C:\Program Files\HP\Digital Imaging\bin\hpoews01.exe" = C:\Program Files\HP\Digital Imaging\bin\hpoews01.exe:*:Enabled:hpoews01.exe -- (Hewlett-Packard Co.)


========== HKEY_LOCAL_MACHINE Uninstall List ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{002D9D5E-29BA-3E6D-9BC4-3D7D6DBC735C}" = Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
"{0D499481-22C6-4B25-8AC2-6D3F6C885FB9}" = OpenOffice.org Installer 1.0
"{0F7C2E47-089E-4d23-B9F7-39BE00100776}" = Toolbox
"{105F3CE5-FE55-408E-BF30-E78F85BA0B12}" = Dell Printer Software
"{14374621-0900-4056-BA06-C87C900AF9E6}" = QuickBooks Basic 2005
"{16906D21-0656-4F8B-9A01-C3D24B5401FC}" = Intel® PROSet for Wired Connections
"{18669FF9-C8FE-407a-9F70-E674896B1DB4}" = GPBaseService
"{195F2C6C-A343-4b10-B1A4-3F00AB9E9DD9}" = Fax
"{26A24AE4-039D-4CA4-87B4-2F83216011FF}" = Java™ 6 Update 17
"{279D3818-7287-4ab4-A927-542EBEA9E365}" = ProductContext
"{3248F0A8-6813-11D6-A77B-00B0D0160050}" = Java™ 6 Update 5
"{3248F0A8-6813-11D6-A77B-00B0D0160070}" = Java™ 6 Update 7
"{33CFCF98-F8D6-4549-B469-6F4295676D83}" = Symantec AntiVirus
"{3437885F-0A95-4C2C-AAEB-B6BFBDE7A31C}" = NetX360
"{34BFB099-07B2-4E95-A673-7362D60866A2}" = PSSWCORE
"{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}" = WebFldrs XP
"{35ED3F83-4BDC-4c44-8EC6-6A8301C7413A}" = McAfee SiteAdvisor
"{36495C59-089C-49D1-BD15-9E5BD86DC9A1}" = ItsDeductible Express
"{3700194C-C5DD-439A-BE06-A66960CA4C70}" = MSVCSetup
"{380CC749-8C28-4C74-BE01-45921D062302}" = BPDSoftware_Ini
"{3F92ABBB-6BBF-11D5-B229-002078017FBF}" = NetWaiting
"{41853D20-40CC-4266-978D-F128BB97CA96}" = 6400_Help
"{4A70EF07-7F88-4434-BB61-D1DE8AE93DD4}" = SolutionCenter
"{5109C064-813E-4e87-B0DE-C8AF7B5BC02B}" = SmartWebPrintingOC
"{52A69E11-7CEB-4a7d-9607-68BA4F39A89B}" = DeviceDiscovery
"{54AE3C08-D7D8-45FF-9348-0B4BE0D5A6CB}" = Comcast Universal Installer v1.2
"{5ACE69F0-A3E8-44eb-88C1-0A841E700180}" = TrayApp
"{5BB4D7C1-52F2-4BFD-9E40-0D419E2E3021}" = bpd_scan
"{5D934326-165A-413b-B056-26BE1EC082AF}" = J6400
"{609F7AC8-C510-11D4-A788-009027ABA5D0}" = Easy CD Creator 5 Basic
"{624D19C3-D55D-4368-BC10-9B53036D8358}" = HP Driver Diagnostics
"{63569CE9-FA00-469C-AF5C-E5D4D93ACF91}" = Windows Genuine Advantage v1.3.0254.0
"{63FF21C9-A810-464F-B60A-3111747B1A6D}" = GPBaseService2
"{66563AD8-637B-407F-BCA7-0233A16891AB}" = Business Contact Manager for Outlook 2003
"{66E6CE0C-5A1E-430C-B40A-0C90FF1804A8}" = eSupportQFolder
"{679EC478-3FF9-4987-B2FF-C2C2B27532A2}" = DocProc
"{687FEF8A-8597-40b4-832C-297EA3F35817}" = BufferChm
"{6F5E2F4A-377D-4700-B0E3-8F7F7507EA15}" = CustomerResearchQFolder
"{7148F0A8-6813-11D6-A77B-00B0D0142030}" = Java 2 Runtime Environment, SE v1.4.2_03
"{797EE0CA-8165-405C-B5CE-F11EC20F1BB0}" = Microsoft VC9 runtime libraries
"{7DCF7BBA-39A9-4e27-9154-F57BCED90CBF}" = HP Officejet J6400 Series
"{7F142D56-3326-11D5-B229-002078017FBF}" = Modem Helper
"{818ABC3C-635C-4651-8183-D0E9640B7DD1}" = HP Update
"{85C8D391-0EAE-4492-8A0A-2EE8B0B6DA03}" = BPDSoftware
"{87E2B986-07E8-477a-93DC-AF0B6758B192}" = DocProcQFolder
"{8A708DD8-A5E6-11D4-A706-000629E95E20}" = Intel® Extreme Graphics 2 Driver
"{8A85DEAD-7C1F-4368-881C-72AC74CB2E91}" = UnloadSupport
"{91CA0409-6000-11D3-8CFE-0150048383C9}" = Microsoft Office Small Business Edition 2003
"{98DF85D9-96C0-4F57-A92E-C3539477EF5E}" = DVDSentry
"{98E8A2EF-4EAE-43B8-A172-74842B764777}" = InterVideo WinDVD
"{9A25302D-30C0-39D9-BD6F-21E6EC160475}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
"{9F72EF8B-AEC9-4CA5-B483-143980AFD6FD}" = ALPS Touch Pad Driver
"{A0B9F8DF-C949-45ed-9808-7DC5C0C19C81}" = Status
"{A11409F1-CD33-4076-85CB-4EE4A8439BFE}" = Scan
"{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}" = Microsoft .NET Framework 3.0 Service Pack 2
"{A5CC2A09-E9D3-49EC-923D-03874BBD4C2C}" = Windows Defender Signatures
"{AB5D51AE-EBC3-438D-872C-705C7C2084B0}" = DeviceManagementQFolder
"{AC76BA86-0000-0000-0000-6028747ADE01}" = Adobe Acrobat - Reader 6.0.2 Update
"{AC76BA86-0000-7EC8-7489-000000000603}" = Adobe Acrobat and Reader 6.0.3 Update
"{AC76BA86-0000-7EC8-7489-000000000604}" = Adobe Acrobat and Reader 6.0.4 Update
"{AC76BA86-0000-7EC8-7489-000000000605}" = Adobe Acrobat and Reader 6.0.5 Update
"{AC76BA86-0000-7EC8-7489-000000000606}" = Adobe Acrobat and Reader 6.0.6 Update
"{AC76BA86-1033-0000-BA7E-000000000001}" = Adobe Acrobat 6.0.1 Standard
"{AC76BA86-7AD7-1033-7B44-A92000000001}" = Adobe Reader 9.2
"{AC76BA86-7AD7-5464-3428-800000000003}" = Spelling Dictionaries Support For Adobe Reader 8
"{B8DBED1E-8BC3-4d08-B94A-F9D7D88E9BBF}" = HPSSupply
"{BAD0FA60-09CF-4411-AE6A-C2844C8812FA}" = HP Photosmart Essential 2.5
"{C05E8183-866A-11D3-97DF-0000F8D8F2E9}" = Symantec pcAnywhere
"{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}" = Microsoft .NET Framework 2.0 Service Pack 2
"{C43326F5-F135-4551-8270-7F7ABA0462E1}" = HPProductAssistant
"{C5074CC4-0E26-4716-A307-960272A90040}" = QuickSet
"{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}" = Microsoft .NET Framework 1.1
"{CCB9B81A-167F-4832-B305-D2A0430840B3}" = WebReg
"{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1
"{D2E0F0CC-6BE0-490b-B08B-9267083E34C9}" = MarketResearch
"{D99A8E3A-AE5A-4692-8B19-6F16D454E240}" = Destination Component
"{E08DC77E-D09A-4e36-8067-D6DBBCC5F8DC}" = VideoToolkit01
"{E646DCF0-5A68-11D5-B229-002078017FBF}" = Digital Line Detect
"{EA2BEBD6-87B9-41E5-95AC-7E4C165A9475}" = WexTech AnswerWorks
"{F1E63043-54FC-429B-AB2C-31AF9FBA4BC7}" = 32 Bit HP CIO Components Installer
"{F84CD8F0-8F2C-11D4-B9F9-0050044B1FA1}" = Centerpiece 5
"Adobe Atmosphere Player" = Adobe Atmosphere Player for Acrobat and Adobe Reader
"Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX
"Adobe Flash Player Plugin" = Adobe Flash Player 10 Plugin
"AOL Deskbar" = AOL Deskbar
"AOL Toolbar" = AOL Toolbar
"AOL Uninstaller" = AOL Uninstaller (Choose which Products to Remove)
"AOL YGP Screensaver" = AOL You've Got Pictures Screensaver
"AolCoach2_en" = AOL Coach Version 2.0(Build:20041026.5 en)
"Broadcom 802.11b Network Adapter" = Dell Wireless WLAN Card
"CANONBJ_Deinstall_CNMCP5e.DLL" = Canon i900D
"Citrix Web Client" = Citrix Web Client
"CNXT_MODEM_PCI_VEN_8086&DEV_24x6&SUBSYS_542214F1" = Conexant D480 MDC V.9x Modem
"Google Updater" = Google Updater
"HP Imaging Device Functions" = HP Imaging Device Functions 10.0
"HP Photosmart Essential" = HP Photosmart Essential 2.5
"HP Smart Web Printing" = HP Smart Web Printing
"HP Solution Center & Imaging Support Tools" = HP Solution Center 13.0
"HPExtendedCapabilities" = HP Customer Participation Program 10.0
"HPOCR" = OCR Software by I.R.I.S. 10.0
"IDNMitigationAPIs" = Microsoft Internationalized Domain Names Mitigation APIs
"ie7" = Windows Internet Explorer 7
"ie8" = Windows Internet Explorer 8
"LiveReg" = LiveReg (Symantec Corporation)
"LiveUpdate" = LiveUpdate 3.1 (Symantec Corporation)
"Malwarebytes' Anti-Malware_is1" = Malwarebytes' Anti-Malware
"Microsoft .NET Framework 1.1 (1033)" = Microsoft .NET Framework 1.1
"Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1
"Mozilla Firefox (3.5.7)" = Mozilla Firefox (3.5.7)
"NetExchange Advisor" = NetExchange Advisor
"NLSDownlevelMapping" = Microsoft National Language Support Downlevel APIs
"Port Magic" = Pure Networks Port Magic
"PROSet" = Intel® PRO Network Adapters and Drivers
"QuickTime" = QuickTime
"RealPlayer 12.0" = RealPlayer
"Shop for HP Supplies" = Shop for HP Supplies
"SkyCaddieDesktop" = SkyCaddie Desktop
"SLABCOMM" = CP2101 USB to UART Bridge Controller
"SoftwareUpdUtility" = Download Updater (AOL LLC)
"Spyware Doctor" = Spyware Doctor 7.0
"TurboTax Deluxe 2004" = TurboTax Deluxe 2004
"TurboTax Premier 2005" = TurboTax Premier 2005
"Viewpoint Manager" = Viewpoint Manager (Remove Only)
"Web Sudoku Deluxe_is1" = Web Sudoku Deluxe 1.1.1
"Windows XP Service Pack" = Windows XP Service Pack 3
"WinZip" = WinZip
"XpsEPSC" = XML Paper Specification Shared Components Pack 1.0

========== HKEY_CURRENT_USER Uninstall List ==========

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"GoToMeeting" = GoToMeeting 4.0.0.320

========== Last 10 Event Log Errors ==========

[ Application Events ]
Error - 1/13/2010 12:40:00 AM | Computer Name = WS0023 | Source = Symantec AntiVirus | ID = 16711725
Description = SYMANTEC TAMPER PROTECTION ALERT Target: C:\Program Files\Common Files\Symantec
Shared\ccSetMgr.exe Event Info: Set Information Process Action Taken: Blocked Actor
Process: C:\Program Files\America Online 9.0a\waol.exe (PID 1372) Time: Tuesday,
January 12, 2010 11:40:00 PM

Error - 1/13/2010 12:40:00 AM | Computer Name = WS0023 | Source = Symantec AntiVirus | ID = 16711725
Description = SYMANTEC TAMPER PROTECTION ALERT Target: C:\Program Files\Common Files\Symantec
Shared\ccEvtMgr.exe Event Info: Set Information Process Action Taken: Blocked Actor
Process: C:\Program Files\America Online 9.0a\waol.exe (PID 1372) Time: Tuesday,
January 12, 2010 11:40:00 PM

Error - 1/13/2010 12:40:00 AM | Computer Name = WS0023 | Source = Symantec AntiVirus | ID = 16711725
Description = SYMANTEC TAMPER PROTECTION ALERT Target: C:\Program Files\Common Files\Symantec
Shared\SPBBC\SPBBCSvc.exe Event Info: Set Information Process Action Taken: Blocked
Actor
Process: C:\Program Files\America Online 9.0a\waol.exe (PID 1372) Time: Tuesday,
January 12, 2010 11:40:00 PM

Error - 1/13/2010 12:40:00 AM | Computer Name = WS0023 | Source = Symantec AntiVirus | ID = 16711725
Description = SYMANTEC TAMPER PROTECTION ALERT Target: C:\Program Files\Symantec
AntiVirus\Rtvscan.exe Event Info: Set Information Process Action Taken: Blocked
Actor
Process: C:\Program Files\America Online 9.0a\waol.exe (PID 1372) Time: Tuesday,
January 12, 2010 11:40:00 PM

Error - 1/13/2010 12:40:00 AM | Computer Name = WS0023 | Source = Symantec AntiVirus | ID = 16711725
Description = SYMANTEC TAMPER PROTECTION ALERT Target: C:\Program Files\Common Files\Symantec
Shared\ccApp.exe Event Info: Set Information Process Action Taken: Blocked Actor
Process: C:\Program Files\America Online 9.0a\waol.exe (PID 1372) Time: Tuesday,
January 12, 2010 11:40:00 PM

Error - 1/13/2010 12:40:00 AM | Computer Name = WS0023 | Source = Symantec AntiVirus | ID = 16711725
Description = SYMANTEC TAMPER PROTECTION ALERT Target: C:\Program Files\Symantec
AntiVirus\DefWatch.exe Event Info: Set Information Process Action Taken: Blocked
Actor
Process: C:\Program Files\America Online 9.0a\waol.exe (PID 1372) Time: Tuesday,
January 12, 2010 11:40:00 PM

Error - 1/13/2010 12:40:00 AM | Computer Name = WS0023 | Source = Symantec AntiVirus | ID = 16711725
Description = SYMANTEC TAMPER PROTECTION ALERT Target: C:\Program Files\Symantec
AntiVirus\VPTray.exe Event Info: Set Information Process Action Taken: Blocked Actor
Process: C:\Program Files\America Online 9.0a\waol.exe (PID 1372) Time: Tuesday,
January 12, 2010 11:40:00 PM

Error - 1/15/2010 9:27:19 AM | Computer Name = WS0023 | Source = Application Error | ID = 1000
Description = Faulting application hpwucli.exe, version 5.0.8.1, faulting module
hpwucli.exe, version 5.0.8.1, fault address 0x000045ea.

Error - 1/16/2010 1:35:21 PM | Computer Name = WS0023 | Source = Application Hang | ID = 1002
Description = Hanging application iexplore.exe, version 8.0.6001.18702, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

Error - 1/16/2010 1:35:56 PM | Computer Name = WS0023 | Source = Application Hang | ID = 1001
Description = Fault bucket 1180947459.

[ System Events ]
Error - 1/13/2010 7:43:08 PM | Computer Name = WS0023 | Source = Service Control Manager | ID = 7034
Description = The Symantec Event Manager service terminated unexpectedly. It has
done this 1 time(s).

Error - 1/13/2010 7:43:08 PM | Computer Name = WS0023 | Source = Service Control Manager | ID = 7034
Description = The Symantec AntiVirus Definition Watcher service terminated unexpectedly.
It has done this 1 time(s).

Error - 1/13/2010 7:48:03 PM | Computer Name = WS0023 | Source = Service Control Manager | ID = 7022
Description = The HP CUE DeviceDiscovery Service service hung on starting.

Error - 1/13/2010 8:52:33 PM | Computer Name = WS0023 | Source = Dhcp | ID = 1002
Description = The IP address lease 10.0.0.33 for the Network Card with network address
001143462C3B has been denied by the DHCP server 192.168.1.1 (The DHCP Server sent
a DHCPNACK message).

Error - 1/13/2010 8:56:12 PM | Computer Name = WS0023 | Source = Service Control Manager | ID = 7022
Description = The HP CUE DeviceDiscovery Service service hung on starting.

Error - 1/15/2010 9:24:00 AM | Computer Name = WS0023 | Source = Dhcp | ID = 1000
Description = Your computer has lost the lease to its IP address 192.168.1.103 on
the Network Card with network address 001143462C3B.

Error - 1/16/2010 3:53:50 PM | Computer Name = WS0023 | Source = Service Control Manager | ID = 7022
Description = The HP CUE DeviceDiscovery Service service hung on starting.

Error - 1/16/2010 9:36:15 PM | Computer Name = WS0023 | Source = PlugPlayManager | ID = 12
Description = The device 'HP LaserJet 6P' (LPTENUM\Hewlett-PackardHP_LaserJet_6P\5&2cc18575&0&LPT1.4)
disappeared from the system without first being prepared for removal.

Error - 1/19/2010 11:07:06 PM | Computer Name = WS0023 | Source = Dhcp | ID = 1000
Description = Your computer has lost the lease to its IP address 192.168.1.103 on
the Network Card with network address 001143462C3B.

Error - 1/20/2010 3:11:10 PM | Computer Name = WS0023 | Source = PlugPlayManager | ID = 12
Description = The device 'HP LaserJet 6P' (LPTENUM\Hewlett-PackardHP_LaserJet_6P\5&2cc18575&0&LPT1.4)
disappeared from the system without first being prepared for removal.


< End of report >

#11 schrauber

schrauber

    Mr.Mechanic


  • Malware Response Team
  • 24,794 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Munich,Germany
  • Local time:10:39 PM

Posted 21 January 2010 - 04:23 PM

Hi,


Please go here and have a look how you can disable your security software.

Download Combofix from any of the links below but rename it to before saving it to your desktop.

Link 1
Link 2



--------------------------------------------------------------------

Double click on the renamed Combofix.exe & follow the prompts.
  • When finished, it will produce a report for you.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Posted Image


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image


Click on Yes, to continue scanning for malware.

When finished, it will produce a log for you. Please include the C:\ComboFix.txt in your next reply.

This tool is not a toy and not for everyday use.
ComboFix SHOULD NOT be used unless requested by a forum helper


If you need help, see this link:
http://www.bleepingcomputer.com/combofix/how-to-use-combofix
regards,
schrauber

Posted Image
Posted Image

If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image

#12 Competent

Competent
  • Topic Starter

  • Members
  • 28 posts
  • OFFLINE
  •  
  • Local time:05:39 PM

Posted 21 January 2010 - 05:13 PM

Hi Tom,

I disabled Symantec and SpyDoctor, although Combofix said the SpyDoctor was not disabled fully (I watched it go thru a lengthy shut down process).

Thank you very much for your help!

The log is embedded here:

ComboFix 10-01-21.01 - Larry 01/21/2010 16:57:00.1.1 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1339 [GMT -5:00]
Running from: c:\documents and settings\Larry\My Documents\TEMP\schrauber.exe
AV: Spyware Doctor with AntiVirus *On-access scanning enabled* (Updated) {D3C23B96-C9DC-477F-8EF1-69AF17A6EFF6}
AV: Symantec AntiVirus Corporate Edition *On-access scanning disabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\EventSystem.log
c:\windows\system32\bszip.dll
c:\windows\system32\uninstall.exe

.
((((((((((((((((((((((((( Files Created from 2009-12-21 to 2010-01-21 )))))))))))))))))))))))))))))))
.

2010-01-11 21:03 . 2010-01-11 21:03 152576 ----a-w- c:\documents and settings\Larry\Application Data\Sun\Java\jre1.6.0_17\lzma.dll
2010-01-03 05:35 . 2010-01-03 05:35 -------- d-sh--w- c:\documents and settings\LocalService\PrivacIE
2010-01-03 05:35 . 2010-01-03 05:35 -------- d-sh--w- c:\documents and settings\LocalService\IECompatCache
2009-12-29 10:50 . 2009-12-29 10:50 -------- d-----w- c:\documents and settings\Larry\Application Data\Malwarebytes
2009-12-29 10:49 . 2009-12-03 21:14 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-12-29 10:49 . 2009-12-29 10:49 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2009-12-29 10:49 . 2009-12-29 10:50 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-12-29 10:49 . 2009-12-03 21:13 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-12-26 14:54 . 2009-12-26 14:54 -------- d-----w- c:\documents and settings\All Users\Application Data\HP Product Assistant
2009-12-26 14:48 . 2009-12-26 14:56 77349 ----a-w- c:\windows\hpqins05.dat
2009-12-26 14:26 . 2009-12-31 05:35 -------- d-----w- c:\documents and settings\Larry\Application Data\HpUpdate
2009-12-26 14:26 . 2009-12-26 14:26 -------- d-----w- c:\windows\Hewlett-Packard

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-01-21 21:53 . 2006-08-12 13:05 -------- d-----w- c:\program files\Symantec AntiVirus
2010-01-21 21:53 . 2007-12-03 21:27 -------- d---a-w- c:\documents and settings\All Users\Application Data\TEMP
2010-01-21 21:07 . 2007-12-03 21:20 -------- d-----w- c:\documents and settings\All Users\Application Data\Google Updater
2010-01-20 22:04 . 2007-12-03 21:26 -------- d-----w- c:\program files\Spyware Doctor
2010-01-17 00:34 . 2005-03-01 21:47 68632 -c--a-w- c:\documents and settings\Larry\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
2010-01-11 21:06 . 2005-02-24 14:18 -------- d-----w- c:\program files\Java
2010-01-11 21:03 . 2009-11-16 03:28 79488 ----a-w- c:\documents and settings\Larry\Application Data\Sun\Java\jre1.6.0_17\gtapi.dll
2009-12-28 13:43 . 2008-07-31 02:41 -------- d-----w- c:\program files\McAfee
2009-12-26 14:55 . 2008-06-21 13:16 -------- d-----w- c:\documents and settings\All Users\Application Data\HP
2009-12-13 15:27 . 2005-02-24 14:22 -------- d-----w- c:\program files\Common Files\Adobe
2009-12-08 01:57 . 2009-12-08 01:57 -------- d-----w- c:\documents and settings\LocalService\Application Data\McAfee
2009-12-02 01:57 . 2007-09-07 03:12 -------- d-----w- c:\documents and settings\All Users\Application Data\McAfee
2009-11-26 00:06 . 2008-07-31 17:55 -------- d-----w- c:\documents and settings\LocalService\Application Data\SACore
2009-11-25 02:36 . 2005-03-02 00:34 -------- d-----w- c:\program files\Common Files\Real
2009-11-25 02:36 . 2009-11-25 02:36 -------- d-----w- c:\program files\Common Files\xing shared
2009-11-25 02:35 . 2009-11-25 02:35 -------- d-----w- c:\program files\Real
2009-11-21 15:51 . 2004-08-04 11:00 471552 ----a-w- c:\windows\AppPatch\aclayers.dll
2009-10-29 07:45 . 2004-08-04 11:00 916480 ----a-w- c:\windows\system32\wininet.dll
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2008-04-14 1695232]
"GoToMeeting"="c:\program files\Citrix\GoToMeeting\320\g2mstart.exe" [2008-12-26 31552]
"Universal Installer"="c:\program files\ComcastUI\Universal Installer\uinstaller.exe" [2008-03-18 984616]
"Desktop Software"="c:\program files\ComcastUI\Universal Installer\uinstaller.exe" [2008-03-18 984616]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Dell Wireless Manager UI"="c:\windows\system32\WLTRAY" [X]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2004-08-20 155648]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2004-08-20 118784]
"Apoint"="c:\program files\Apoint\Apoint.exe" [2004-09-13 155648]
"Dell QuickSet"="c:\program files\Dell\QuickSet\quickset.exe" [2004-10-08 610304]
"DVDSentry"="c:\windows\system32\DSentry.exe" [2002-07-17 28672]
"AdaptecDirectCD"="c:\program files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe" [2002-12-17 684032]
"HostManager"="c:\program files\Common Files\AOL\1109721856\ee\AOLSoftware.exe" [2008-06-24 41824]
"AOLDialer"="c:\program files\Common Files\AOL\ACS\AOLDial.exe" [2006-10-23 71216]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2005-03-02 98304]
"DLPSP"="c:\program files\dell printers\Additional Color Laser Software\Status Monitor\DLPSP.EXE" [2004-07-13 126976]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2006-07-19 52896]
"vptray"="c:\progra~1\SYMANT~1\VPTray.exe" [2006-09-28 125168]
"hpqSRMon"="c:\program files\HP\Digital Imaging\bin\hpqSRMon.exe" [2007-08-22 80896]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2007-10-15 49152]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2009-11-25 198160]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-10-03 35696]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2009-09-04 935288]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-10-11 149280]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"DWQueuedReporting"="c:\progra~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2007-03-22 39264]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Acrobat Assistant.lnk - c:\program files\Adobe\Acrobat 6.0\Distillr\acrotray.exe [2003-10-23 217194]
Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2005-2-24 24576]
QuickBooks Update Agent.lnk - c:\program files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe [2007-10-2 815104]

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ autocheck autochk *\0pgdfgsvc C 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\sdauxservice]
@=""

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\sdcoreservice]
@=""

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^HP Digital Imaging Monitor.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\HP Digital Imaging Monitor.lnk
backup=c:\windows\pss\HP Digital Imaging Monitor.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Centerpiece5\\CP5.exe"=
"c:\\Centerpiece5\\CpServer.exe"=
"c:\\Centerpiece5\\PricingServer.exe"=
"c:\\Centerpiece5\\ptiDataEngine.exe"=
"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"c:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe"=
"c:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe"=
"c:\\Program Files\\America Online 9.0\\waol.exe"=
"c:\\Program Files\\Common Files\\AOL\\TopSpeed\\2.0\\aoltsmon.exe"=
"c:\\Program Files\\Common Files\\AOL\\TopSpeed\\2.0\\aoltpspd.exe"=
"c:\\Program Files\\Common Files\\AOL\\1109721856\\EE\\AOLServiceHost.exe"=
"c:\\Program Files\\Common Files\\AOL\\System Information\\sinf.exe"=
"c:\\Program Files\\Common Files\\AolCoach\\en_en\\player\\AOLNySEV.exe"=
"c:\\Program Files\\America Online 9.0a\\waol.exe"=
"c:\\Program Files\\Symantec\\pcAnywhere\\winaw32.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Common Files\\AOL\\1109721856\\EE\\aolsoftware.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"135:TCP"= 135:TCP:DCOM
"3389:TCP"= 3389:TCP:@xpsp2res.dll,-22009

R0 PCTCore;PCTools KDS;c:\windows\SYSTEM32\DRIVERS\PCTCore.sys [5/23/2009 3:33 PM 207280]
R2 DLSDB;Dell Printer Status Database;c:\program files\Dell Printers\Additional Color Laser Software\Status Monitor\dlsdbnt.exe [3/3/2005 12:20 PM 135168]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\McAfee\SiteAdvisor\McSACore.exe [7/30/2008 9:43 PM 93320]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [12/30/2009 8:03 PM 102448]
S3 CpServer;PTI Centerpiece Server;c:\centerpiece5\CpServer.exe [3/1/2005 6:43 PM 9773109]
S3 PricingServer;PTI Pricing Server;c:\centerpiece5\PricingServer.exe [3/1/2005 6:43 PM 1269760]
S3 SavRoam;SAVRoam;c:\program files\Symantec AntiVirus\SavRoam.exe [9/27/2006 7:33 PM 116464]
S3 sdAuxService;PC Tools Auxiliary Service;c:\program files\Spyware Doctor\pctsAuxs.exe [3/29/2008 9:54 PM 358600]
S3 svcDataEngine;PTI DataEngine;c:\centerpiece5\ptiDataEngine.exe [3/1/2005 6:44 PM 631808]

--- Other Services/Drivers In Memory ---

*Deregistered* - PCTSDInjDriver32

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc
.
Contents of the 'Scheduled Tasks' folder

2010-01-09 c:\windows\Tasks\defrag_disk.job
- c:\batches\defrag_disk.bat [2008-04-11 18:17]

2010-01-08 c:\windows\Tasks\Disk Cleanup.job
- c:\windows\SYSTEM32\CLEANMGR.EXE [2004-08-04 00:12]

2010-01-21 c:\windows\Tasks\Google Software Updater.job
- c:\program files\Google\Common\Google Updater\GoogleUpdaterService.exe [2007-12-03 00:49]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.aol.com/?src=toolbar
uSearchURL,(Default) = hxxp://search.yahoo.com/search?fr=mcafee&p=%s
IE: &AOL Toolbar Search - c:\documents and settings\All Users\Application Data\AOL\ieToolbar\resources\en-US\local\search.html
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
DPF: Microsoft XML Parser for Java - file://c:\windows\Java\classes\xmldso.cab
DPF: {2E687AA8-B276-4910-BBFB-4E412F685379} - hxxps://nfeweb.mypsd.com/WebsiteViewerRoot/WebsiteViewer.cab
DPF: {EBC1356E-7D5E-44EC-831D-847882F06FE5} - hxxps://portal.advisor-on-line.com/aol/cds/CGC/en/CSGProxy.cab
FF - ProfilePath - c:\documents and settings\Larry\Application Data\Mozilla\Firefox\Profiles\cowvzuhs.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.aol.com/aolcom/search?invocationType=tbff50-chromesbox-en-us&query=
FF - prefs.js: browser.search.selectedEngine - AOL Search
FF - prefs.js: browser.startup.homepage - hxxp://www.aol.com/?ncid=toolbar
FF - prefs.js: keyword.URL - hxxp://search.aol.com/aolcom/search?invocationType=tbff50-ab-en-us&query=
FF - component: c:\program files\McAfee\SiteAdvisor\components\McFFPlg.dll
FF - component: c:\program files\Real\RealPlayer\browserrecord\firefox\ext\components\nprpffbrowserrecordext.dll
FF - plugin: c:\program files\Google\Google Updater\2.4.1536.6592\npCIDetect13.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npViewpoint.dll
FF - plugin: c:\program files\Viewpoint\Viewpoint Media Player\npViewpoint.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\

---- FIREFOX POLICIES ----
FF - user.js: yahoo.homepage.dontask - true.
- - - - ORPHANS REMOVED - - - -

AddRemove-QuickTime - c:\windows\unvise32qt.exe
AddRemove-SLABCOMM - c:\windows\system32\uninstall.exe



**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-01-21 17:02
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(760)
c:\windows\system32\igfxsrvc.dll
c:\windows\system32\hccutils.DLL
.
Completion time: 2010-01-21 17:05:23
ComboFix-quarantined-files.txt 2010-01-21 22:05

Pre-Run: 20,159,041,536 bytes free
Post-Run: 20,620,918,784 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect

- - End Of File - - 87FC36855BE400DB88F04574428E4CC2

#13 Competent

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Posted 21 January 2010 - 05:21 PM

Also, can you please let me know when it is OK for me to remove some unnecessary programs like HP marketing programs, etc.? Thank you.

#14 schrauber

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Posted 22 January 2010 - 02:59 PM

Hi,

You can now uninstall your programs that you dont need.


Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.



Please post back with a fresh OTL logfile.
regards,
schrauber

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#15 Competent

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Posted 22 January 2010 - 04:45 PM

Hi Tom -

Ran MBAM... no infected items were found.

THere was a note about posting a new OTL file at the end of the last message. I was unsure how to run OTL since last time you had specific instructions to paste in specific information. Can you clarify? Was that note an old copy/paste that should be ignored? If not, what instructions should I use in OTL?

Malwarebytes' Anti-Malware 1.44
Database version: 3616
Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

1/22/2010 4:37:39 PM
mbam-log-2010-01-22 (16-37-39).txt

Scan type: Quick Scan
Objects scanned: 125303
Time elapsed: 6 minute(s), 45 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)




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