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Cyber Security removal; Malware removal not working


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3 replies to this topic

#1 GregMiddo

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Posted 28 December 2009 - 11:51 PM

Hi,
I have tried many ways to get rid of some Malware that has only recently infected my PV. I hope someone can help me as this is my work PC and I need to plug back into my office network in a few days, but think this would be a bad idea at the moment.
The problem first showed itself by insisting I had many viruses etc, and I should install Internet Security 2010. I have installed Malware Bytes removal tool, and installed as instructed. It found the above, said it was removed, but still it appears to exist, although the name of the infection has changed a few times, and is currently redirecting my brower to a similar page to the above malware. A popup now shows that I should install Cyber Security to remove the infections. This is obviously another malicious antivirus/malware program.
I have McAfee Enterprise installed (which I can't seem to disable)
I have also run SuperAntiSpywarePlus, which did the trick removing a similar problem about a year ago on a different PC. However, although this program also finds problems, and supposedly removes t5hem, the problem is still there.
Please help. I have shown Hijackthis log below.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:58:42 PM, on 29/12/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16945)
Boot mode: Normal
Running processes:
C:\windows\system32\csrss.exe
C:\windows\system32\winlogon.exe
C:\windows\system32\services.exe
C:\windows\system32\lsass.exe
C:\windows\system32\svchost.exe
C:\windows\system32\svchost.exe
C:\windows\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\windows\system32\svchost.exe
C:\windows\system32\svchost.exe
C:\windows\system32\spoolsv.exe
C:\windows\System32\SCardSvr.exe
C:\windows\system32\svchost.exe
C:\Program Files\Altiris\AClient\AClient.exe
C:\Program Files\Altiris\Altiris Agent\aexnsagent.exe
C:\Program Files\Common Files\Apple\Mobile Device
Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
c:\Program Files\CEAL\VPN Client\cvpnd.exe
C:\windows\SYSTEM32\DWRCS.EXE
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\McAfee\VirusScan Enterprise\EngineServer.exe
C:\Program Files\McAfee\Common Framework\FrameworkService.exe
C:\Program Files\McAfee\VirusScan Enterprise\vstskmgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\windows\system32\mfevtps.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\McAfee\Common Framework\naPrdMgr.exe
C:\windows\system32\svchost.exe
C:\Program Files\McAfee\VirusScan Enterprise\mcshield.exe
C:\Program Files\McAfee\VirusScan Enterprise\mfeann.exe
C:\windows\system32\wbem\wmiprvse.exe
C:\windows\System32\alg.exe
C:\windows\Explorer.EXE
C:\Program Files\Altiris\AClient\AClntUsr.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\McAfee\Common Framework\udaterui.exe
C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE
C:\windows\system32\ctfmon.exe
C:\Program Files\McAfee\Common Framework\McTray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\windows\system32\wuauclt.exe
C:\Program Files\Altiris\Altiris Agent\AeXAgentUIHost.exe
C:\Program Files\Kyocera\FileUtility\NsCatCom.exe
C:\Program Files\TechSmith\SnagIt 7\SnagIt32.exe
C:\Program Files\TechSmith\SnagIt 7\TSCHelp.exe
C:\Program Files\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\iPod\bin\iPodService.exe
D:\Documents and
Settings\greg.middleton\Desktop\HijackThis\HiJackThis.exe
C:\windows\system32\wbem\wmiprvse.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
http://pulse.ce.corp/irj/portal/anonymous?logout_submit=true
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL
= http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext =
http://createpdf.adobe.com/?Language=ENU
F2 - REG:system.ini:
UserInit=C:\windows\SYSTEM32\Userinit.exe,C:\windows\system32\sdra64.ex
e,
O4 - HKLM\..\Run: [AClntUsr] C:\Program
Files\Altiris\AClient\AClntUsr.EXE
O4 - HKLM\..\Run: [SynTPEnh] C:\Program
Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog
Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program
Files\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program
Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\McAfee\Common
Framework\udaterui.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\McAfee\VirusScan
Enterprise\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common
Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program
Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program
Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AeXAgentLogon] C:\Program Files\Altiris\Altiris
Agent\AeXAgentActivate.exe /logon
O4 - HKCU\..\Run: [ctfmon.exe] C:\windows\system32\ctfmon.exe
O4 - Global Startup: Scanner File Utility.lnk = ?
O4 - Global Startup: SnagIt 7.lnk = C:\Program Files\TechSmith\SnagIt
7\SnagIt32.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} -
C:\windows\system32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Sun Java Console -
{08B0E5C0-4FCB-11CF-AAA5-00401C608501} -
C:\windows\system32\shdocvw.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} -
C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} -
D:\Documents and Settings\greg.middleton\Start Menu\Programs\IMVU\Run
IMVU.lnk (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} -
C:\windows\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 -
{e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\windows\Network
Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} -
C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger -
{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program
Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://*.birst.ce.corp
O15 - Trusted Zone: http://dev1sap03.ce.corp
O15 - Trusted Zone: http://dev1sap04.ce.corp
O15 - Trusted Zone: http://dev1sap06.ce.corp
O15 - Trusted Zone: http://kb.ce.corp
O15 - Trusted Zone: http://pulse.ce.corp
O15 - Trusted Zone: http://pulselogin.ce.corp
O15 - Trusted Zone: http://syd1sap03.ce.corp
O15 - Trusted Zone: http://syd1sap04.ce.corp
O15 - Trusted Zone: http://syd1sap05.ce.corp
O15 - Trusted Zone: http://tst1sap01.ce.corp
O15 - Trusted Zone: http://tst1sap02.ce.corp
O15 - Trusted Zone: http://vantage.ce.corp
O15 - Trusted Zone: http://wmweb.ce.corp
O15 - Trusted Zone: http://grapevine.in.ce.com.au
O15 - Trusted Zone: http://*.syd1mww01
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) -
http://appldnld.apple.com.edgesuite.net/co...le.com/QuickTim
e/qtactivex/qtplugin.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class)
-
http://update.microsoft.com/windowsupdate/...en/x86/client/w
uweb_site.cab?1173196238562
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class)
- https://corporateexpress.webex.com/client/T...bex/ieatgpc.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} -
http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = CE.CORP
O17 - HKLM\Software\..\Telephony: DomainName = ce.corp
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = CE.CORP
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList =
ce.corp,CE.CORP
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = CE.CORP
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList =
ce.corp,CE.CORP
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList =
ce.corp,CE.CORP
O20 - AppInit_DLLs: C:\windows\system32\kbdsock.dll
O23 - Service: Altiris Client Service (AClient) - Altiris, Inc. -
C:\Program Files\Altiris\AClient\AClient.exe
O23 - Service: Symantec Management Agent (AeXNSClient) - Altiris, Inc.
- C:\Program Files\Altiris\Altiris Agent\aexnsagent.exe
O23 - Service: AltirisAgentProvider - Altiris, Inc. - C:\Program
Files\Altiris\Altiris
Agent\Agents\WMIProviderAgent\AltirisAgentProvider.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program
Files\Common Files\Apple\Mobile Device
Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. -
C:\windows\system32\Ati2evxx.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program
Files\Bonjour\mDNSResponder.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems,
Inc. - c:\Program Files\CEAL\VPN Client\cvpnd.exe
O23 - Service: DameWare Mini Remote Control (DWMRCS) - DameWare
Development LLC - C:\windows\SYSTEM32\DWRCS.EXE
O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel
Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision
Corporation - C:\Program Files\Common
Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program
Files\iPod\bin\iPodService.exe
O23 - Service: McAfee Engine Service (McAfeeEngineService) - McAfee,
Inc. - C:\Program Files\McAfee\VirusScan Enterprise\EngineServer.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - McAfee,
Inc. - C:\Program Files\McAfee\Common Framework\FrameworkService.exe
O23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program
Files\McAfee\VirusScan Enterprise\mcshield.exe
O23 - Service: McAfee Task Manager (McTaskManager) - McAfee, Inc. -
C:\Program Files\McAfee\VirusScan Enterprise\vstskmgr.exe
O23 - Service: McAfee Validation Trust Protection Service (mfevtp) -
McAfee, Inc. - C:\windows\system32\mfevtps.exe
O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) -
Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel® PROSet/Wireless Service (S24EventMonitor) -
Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
--
End of file - 9963 bytes

GregMidd

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#2 GregMiddo

GregMiddo
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Posted 29 December 2009 - 01:47 AM

Hi,
I have tried everything I know of to remove this pesky piece of malware. It seems to keep changing names, starting out as Internet Security 2010, and redirecting me on a google search to a webpage trying to convince I was riddled with viruii and malware, and then trying to sell me thier software, which is really just a scam. I ended up here after a few days of tearing my hair out, almost beaten.
I went through the tutorials, but unfortunately that was before I fired off a post in desperation. Please delete my previous post, as I have now followed the suggested path, and run the utilities to help diagnose my problems. The resulting files are attached.
Please help. I hope the files uploaded can provide an insight into whats happening.
Apologies for jumping right in and posting a Hijackthis log before I had read the tutorials.ntents below
DDS.txt contents pasted below


DDS (Ver_09-12-01.01) - NTFSx86
Run by Greg.Middleton at 15:30:23.26 on Tue 29/12/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Professional 5.1.2600.2.1252.61.1033.18.3063.2330

[GMT 9.5:30]

AV: VirusScan Enterprise + AntiSpyware Enterprise *On-access scanning

enabled* (Updated) {918A2B0B-2C60-4016-A4AB-E868DEABF7F0}
AV: Microsoft Security Essentials *On-access scanning enabled*

(Updated) {BCF43643-A118-4432-AEDE-D861FCBCFCDF}

============== Running Processes ===============

C:\windows\system32\svchost -k DcomLaunch
C:\windows\system32\svchost -k rpcss
C:\windows\System32\svchost.exe -k netsvcs
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\windows\system32\svchost.exe -k NetworkService
C:\windows\system32\svchost.exe -k LocalService
C:\windows\system32\spoolsv.exe
C:\windows\System32\SCardSvr.exe
C:\windows\system32\svchost.exe -k LocalService
C:\Program Files\Altiris\AClient\AClient.exe
C:\Program Files\Altiris\Altiris Agent\aexnsagent.exe
C:\Program Files\Common Files\Apple\Mobile Device

Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
c:\Program Files\CEAL\VPN Client\cvpnd.exe
C:\windows\SYSTEM32\DWRCS.EXE
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\McAfee\VirusScan Enterprise\EngineServer.exe
C:\Program Files\McAfee\Common Framework\FrameworkService.exe
C:\Program Files\McAfee\VirusScan Enterprise\vstskmgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\windows\system32\mfevtps.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\McAfee\Common Framework\naPrdMgr.exe
C:\windows\system32\svchost.exe -k imgsvc
C:\Program Files\McAfee\VirusScan Enterprise\mcshield.exe
C:\Program Files\McAfee\VirusScan Enterprise\mfeann.exe
C:\windows\system32\wbem\wmiprvse.exe
C:\windows\System32\alg.exe
C:\windows\Explorer.EXE
C:\Program Files\Altiris\AClient\AClntUsr.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\McAfee\Common Framework\udaterui.exe
C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE
C:\windows\system32\ctfmon.exe
C:\Program Files\McAfee\Common Framework\McTray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Altiris\Altiris Agent\AeXAgentUIHost.exe
C:\Program Files\Kyocera\FileUtility\NsCatCom.exe
C:\Program Files\TechSmith\SnagIt 7\SnagIt32.exe
C:\Program Files\TechSmith\SnagIt 7\TSCHelp.exe
C:\Program Files\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\iPod\bin\iPodService.exe
D:\Documents and

Settings\greg.middleton\Desktop\HijackThis\HiJackThis.exe
C:\windows\system32\NOTEPAD.EXE
C:\Program Files\Internet Explorer\iexplore.exe
D:\Documents and Settings\greg.middleton\Desktop\dds.scr
C:\windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page =

hxxp://pulse.ce.corp/irj/portal/anonymous?logout_submit=true
uInternet Connection Wizard,ShellNext =

hxxp://createpdf.adobe.com/?Language=ENU
mWinlogon:

Userinit=c:\windows\system32\userinit.exe,c:\windows\system32\sdra64.ex

e,
TB: {8FF5E180-ABDE-46EB-B09E-D2AAB95CABE3} - No File
TB: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - No File
TB: {472734EA-242A-422B-ADF8-83D1E48CC825} - No File
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [AClntUsr] c:\program files\altiris\aclient\AClntUsr.EXE
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [IntelZeroConfig] "c:\program

files\intel\wireless\bin\ZCfgSvc.exe"
mRun: [IntelWireless] "c:\program

files\intel\wireless\bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
mRun: [McAfeeUpdaterUI] "c:\program files\mcafee\common

framework\udaterui.exe" /StartedFromRunKey
mRun: [ShStatEXE] "c:\program files\mcafee\virusscan

enterprise\SHSTAT.EXE" /STANDALONE
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile

device support\bin\AppleSyncNotifier.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe"

-atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [AeXAgentLogon] c:\program files\altiris\altiris

agent\AeXAgentActivate.exe /logon
StartupFolder:

d:\docume~1\alluse~1\startm~1\programs\startup\scanne~1.lnk -

c:\program files\kyocera\fileutility\NsCatCom.exe
StartupFolder:

d:\docume~1\alluse~1\startm~1\programs\startup\snagit~1.lnk -

c:\program files\techsmith\snagit 7\SnagIt32.exe
mPolicies-explorer: NoWelcomeScreen = 1 (0x1)
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501}
IE: {d9288080-1baa-4bc4-9cf8-a92d743db949} - d:\documents and

settings\greg.middleton\start menu\programs\imvu\Run IMVU.lnk
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network

Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program

files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} -

{FF059E31-CC5A-4E2E-BF3B-96E929D65503} -

c:\progra~1\micros~2\office11\REFIEBAR.DLL
Trusted Zone: ce.corp\*.birst
Trusted Zone: ce.corp\dev1sap03
Trusted Zone: ce.corp\dev1sap04
Trusted Zone: ce.corp\dev1sap06
Trusted Zone: ce.corp\kb
Trusted Zone: ce.corp\pulse
Trusted Zone: ce.corp\pulselogin
Trusted Zone: ce.corp\syd1sap03
Trusted Zone: ce.corp\syd1sap04
Trusted Zone: ce.corp\syd1sap05
Trusted Zone: ce.corp\tst1sap01
Trusted Zone: ce.corp\tst1sap02
Trusted Zone: ce.corp\vantage
Trusted Zone: ce.corp\wmweb
Trusted Zone: com.au\grapevine.in.ce
Trusted Zone: syd1mww01
Trusted Zone: taleo.net
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} -

hxxp://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTim

e/qtactivex/qtplugin.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} -

hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/w

uweb_site.cab?1173196238562
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} -

hxxp://java.sun.com/products/plugin/1.4/jinstall-14-windows-i586.cab
DPF: {CAFEEFAC-0014-0001-0000-ABCDEFFEDCBA} -

hxxp://java.sun.com/products/plugin/1.4/jinstall-14-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0002-ABCDEFFEDCBA} -

hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_02-windows-i586.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} -

hxxps://corporateexpress.webex.com/client/T26L/webex/ieatgpc.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} -

hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Notify: AtiExtEvent - Ati2evxx.dll
Notify: igfxcui - igfxdev.dll
AppInit_DLLs: c:\windows\system32\kbdsock.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da}

- c:\program files\superantispyware\SASSEH.DLL

============= SERVICES / DRIVERS ===============


=============== Created Last 30 ================


==================== Find3M ====================


============= FINISH: 15:33:29.31 ===============

Merged topics in order to retain place in line and for the sake of continuity. ~ OB

Attached Files


Edited by Orange Blossom, 29 December 2009 - 07:52 PM.


#3 Orange Blossom

Orange Blossom

    OBleepin Investigator


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Posted 07 January 2010 - 08:17 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results, click no to the Optional_Scan
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet. You can find information on A/V control HERE

Orange Blossom :(
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Internet Security, NoScript Firefox ext.


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#4 Orange Blossom

Orange Blossom

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Posted 16 January 2010 - 08:45 PM

Due to the lack of feedback, this Topic is now closed.

In case you still have problems, please send me a Private message to reopen this topic within the next 5 days. Beyond that point, please start a new topic.

Orange Blossom :(
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Internet Security, NoScript Firefox ext.


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