Protection software: McAfee SecurityCenter
One to three times per day (but only if the computer is connected to the network) McAfee warns that Virus Protection, Spyware Protection, SystemGuards Protection, Script Scanning Protection and Firewall protection have all been disabled. Then within a minute or two these features will be re-enabled. I called McAfee about this and they said that this is not normal behavior and for $90 they will help me remove whatever is causing it.
The other symptom I'm having is IE8 routinely appears to crash and pops up an error message saying "Internet Explorer has encountered a problem and needs to close. We are sorry for the inconvenience". This pop up box does not have an "X" in the upper right corner. My only options are to click on "Send Error Report" or "Don't Send". I don't know if this pop-up is actually being generated by Microsoft or not, but I have found that I can ignore this error message and keep working with IE just fine (but the pop-up box stays in the foreground all the time). But when I reboot my computer I now have to re-log into all sites that used to remember who I was.
I have run the following software and it all shows my system clean: McAfee Virusscan, Malwarebytes, Bit Defender 10, Ad-Aware, Spybot Search and Destroy.
I then ran ATF Cleaner, then ran SuperAntiSpyware Free in safe mode and it showed 0 threats detected.
I then ran Dr.Web CureIt in safe mode (following the directions listed in this post http://www.bleepingcomputer.com/forums/topic261343.html) and it showed about 9 objects that it detected and moved or deleted. I have the DrWeb.csv report but I don't think I'm supposed to post it unless someone asks to see it.
I would appreciate any help in tracking this down.
Edited by Dave Cherne, 29 December 2009 - 12:24 AM.