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Malware


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#1 shmedic09

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Posted 28 December 2009 - 08:39 PM

Hi , Need help with web pages being directed to different sites, mostly for malware and anti-spy ware sites..
running vista, norton, and d/l ad aware and spybot but with no success. :thumbsup:

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#2 boopme

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Posted 28 December 2009 - 09:07 PM

Hello and welcome. Start with a DrWeb scan please.
Before we start fixing anything you should print out these instructions or copy them to a NotePad file so they will be accessible. Some steps will require you to disconnect from the Internet or use Safe Mode and you will not have access to this page.

Please download Dr.Web CureIt and save it to your desktop. DO NOT perform a scan yet.
alternate download link
Note: The file will be randomly named (i.e. 5mkuvc4z.exe).

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on the randomly named file to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All. (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • After the Express Scan is finished, put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and uncheck "Heuristic analysis" under the "Scanning" tab, then click Apply, Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • Please be patient as this scan could take a long time to complete.
  • When the scan has finished, a message will be displayed at the bottom indicating if any viruses were found.
  • Click Select All, then choose Cure > Move incurable.
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 shmedic09

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Posted 29 December 2009 - 10:25 PM

OK, I am still running the scan. Was all the wat through and when I went to save the report, I got the dreaded BLUE screen, I know it did find some and removed them and some it moved. I'll post the report as soon as i can... thanks

#4 boopme

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Posted 29 December 2009 - 10:44 PM

Ok ,It's a long one I know.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 shmedic09

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Posted 30 December 2009 - 10:12 PM

ok, report is following. I am still have web pages popping and going to useless sites. thanks for your help

BHC5D27.tmp;C:\Documents and Settings\Donnie\DoctorWeb\Quarantine;Probably Trojan.Packed.851;Incurable.Moved.;
BHC5D48.tmp;C:\Documents and Settings\Donnie\DoctorWeb\Quarantine;Probably Trojan.Packed.851;Incurable.Moved.;
winflp30.rom;C:\Documents and Settings\Donnie\DoctorWeb\Quarantine;Trojan.Mssmsgs.origin;Incurable.Moved.;

#6 boopme

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Posted 30 December 2009 - 10:41 PM

Now something a bit quicker.

Next run ATF:
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.

Next run MBAM (MalwareBytes):

NOTE: Before saving MBAM please rename it to zztoy.exe....now save it to your desktop.

Please download Malwarebytes Anti-Malware and save it to your desktop.

alternate download link

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.


If they won't run. Then run RKill.... then MBAM

Please download Rkill by Grinler and save it to your desktop.Link 2
Link 3
Link 4
  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista, right-click on it and Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
  • If the tool does not run from any of the links provided, please let me know.
You will need to run the application again if rebooting the computer occurs along the way.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 shmedic09

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Posted 30 December 2009 - 11:35 PM

you were right, that was much quicker. thanks


Results from 1st scan:

Malwarebytes' Anti-Malware 1.43
Database version: 3461
Windows 6.0.6002 Service Pack 2
Internet Explorer 8.0.6001.18865

12/30/2009 11:17:39 PM
mbam-log-2009-12-30 (23-17-39).txt

Scan type: Quick Scan
Objects scanned: 98259
Time elapsed: 5 minute(s), 4 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 3
Registry Keys Infected: 7
Registry Values Infected: 1
Registry Data Items Infected: 2
Folders Infected: 4
Files Infected: 20

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\Windows\System32\gacinstall32.dll (Trojan.Agent) -> Delete on reboot.
C:\Users\Donnie\AppData\Roaming\C042.tmp (Trojan.Agent) -> Delete on reboot.
C:\Windows\System32\cryptext32.dll (Trojan.Tracur) -> Delete on reboot.

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{01ea8e8c-d89a-4234-ac03-b22b3aba0ec1} (Trojan.BHO.H) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{01ea8e8c-d89a-4234-ac03-b22b3aba0ec1} (Trojan.BHO.H) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{01ea8e8c-d89a-4234-ac03-b22b3aba0ec1} (Trojan.Tracur) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\LEO0WTUNO7 (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\XML (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Handle (Malware.Trace) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\J8RPLTROBQ (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\mssmsgs (Backdoor.Bot) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\AppInit_DLLs (Trojan.Agent) -> Data: c:\windows\system32\gacinstall32.dll -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\AppInit_DLLs (Trojan.Agent) -> Data: system32\gacinstall32.dll -> Quarantined and deleted successfully.

Folders Infected:
C:\Program Files\Smart-Ads-Solutions (Adware.SmartAds) -> Quarantined and deleted successfully.
C:\Program Files\Smart-Ads-Solutions\SmartAds (Adware.SmartAds) -> Quarantined and deleted successfully.
C:\Program Files\ezLife (Adware.EzLife) -> Quarantined and deleted successfully.
C:\Program Files\ezLife\ezLife (Adware.EzLife) -> Quarantined and deleted successfully.

Files Infected:
C:\Windows\System32\cryptext32.dll (Trojan.BHO.H) -> Delete on reboot.
C:\Windows\System32\gacinstall32.dll (Trojan.Agent) -> Delete on reboot.
C:\Users\Donnie\AppData\Roaming\C042.tmp (Trojan.Agent) -> Delete on reboot.
C:\Users\Donnie\AppData\Roaming\B5B1.tmp (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Windows\System32\sshnas.dll (Trojan.FakeAlert) -> Quarantined and deleted successfully.
C:\Windows\System32\catsrv32.dll (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Windows\System32\colbact32.dll (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Windows\System32\dispex32.dll (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Windows\System32\dnshc32.dll (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Windows\System32\dot3api32.dll (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Windows\System32\ds16gt32.dll (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Windows\System32\fdBthProxy32.dll (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Windows\System32\fllo.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\Windows\System32\glu3232.dll (Trojan.Tracur) -> Quarantined and deleted successfully.
C:\Users\Donnie\AppData\Local\Temp\78E7.tmp (Trojan.Inject) -> Quarantined and deleted successfully.
C:\Users\Donnie\AppData\Local\Temp\E6D5.tmp (Trojan.Inject) -> Quarantined and deleted successfully.
C:\Users\Donnie\AppData\Local\Temp\1094.tmp (Trojan.Inject) -> Quarantined and deleted successfully.
C:\Users\Donnie\AppData\Local\Temp\3FED.tmp (Trojan.Inject) -> Quarantined and deleted successfully.
C:\Windows\wpuwv3478.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\Users\Donnie\AppData\Roaming\SystemProc\lsass.exe (Trojan.Agent) -> Quarantined and deleted successfully.





Scan after reboot:

Malwarebytes' Anti-Malware 1.43
Database version: 3461
Windows 6.0.6002 Service Pack 2
Internet Explorer 8.0.6001.18865

12/30/2009 11:29:09 PM
mbam-log-2009-12-30 (23-29-09).txt

Scan type: Quick Scan
Objects scanned: 97784
Time elapsed: 4 minute(s), 0 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#8 boopme

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Posted 30 December 2009 - 11:43 PM

How is it running now/ I think we have done very well so far. ( I'll be off shortly but will look back in tha am.)

I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 shmedic09

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Posted 31 December 2009 - 10:22 AM

PC is running mmuch better. I am no longer getting web pages popping up... thanks,

result of eset scan:
C:\Users\Donnie\DoctorWeb\Quarantine\BHC5D270.tmp a variant of Win32/Cimag.BI trojan cleaned by deleting - quarantined

#10 boopme

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Posted 31 December 2009 - 03:50 PM

Great,, if there are no further symtom's or issues then...
Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been backed up, renamed and saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista and Windows 7 users can refer to these links: Create a New Restore Point in Vista or Windows 7 and Disk Cleanup in Vista.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 shmedic09

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Posted 31 December 2009 - 05:11 PM

new restore point creasted and files cleaned up.... thanks for your help !!!!!

#12 boopme

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Posted 31 December 2009 - 07:39 PM

You're most welcome,as new malware is getting stronger and harder to remove, please take a moment to read quietman7's excellent prevention tips in post 3 here
Click >>>> Tips to protect yourself against malware and reduce the potential for re-infection:
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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