Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Please help


  • Please log in to reply
13 replies to this topic

#1 sarlox

sarlox

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:12:45 AM

Posted 28 December 2009 - 01:27 PM

Every time I am on Firefox, I can't go 10-15 mins without having to completely restart the program because it has frozen or it crashes. It also has problems running scripts (and freezes then as well) when I am on sites such as Gmail checking my email. I have tried to clean my registry, check for malware, defragmented my computer and cleaned my hard drive. Is there anything else I can do to help this situation. I have also uninstalled and reinstalled Firefox a couple of times trying to get it to stop crashing. Any help would be greatly appreciated.

BC AdBot (Login to Remove)

 


#2 ReviverSoft

ReviverSoft

    Happy to help!


  • Members
  • 1,552 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Somewhere on this planet...
  • Local time:10:45 PM

Posted 28 December 2009 - 03:23 PM

Are you running the latest version (3.5.6) of Firefox?
What add-ons/plugins do you have, enabled?
ReviverSoft - Happy to help!

#3 sarlox

sarlox
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:12:45 AM

Posted 29 December 2009 - 02:14 AM

Hello, I am running 3.5.6 Firefox and occasionally I have shockwave enabled, but even when I have every plug-in disabled, crashes still occur

#4 ReviverSoft

ReviverSoft

    Happy to help!


  • Members
  • 1,552 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Somewhere on this planet...
  • Local time:10:45 PM

Posted 29 December 2009 - 01:28 PM

Can you post your system specs? Also does it actually crash and end the program or just the occasional freezes?
ReviverSoft - Happy to help!

#5 sarlox

sarlox
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:12:45 AM

Posted 01 January 2010 - 07:23 AM

How do I post my specs? It sometimes just freezes and I have to start and other times completely crashes.

#6 ReviverSoft

ReviverSoft

    Happy to help!


  • Members
  • 1,552 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Somewhere on this planet...
  • Local time:10:45 PM

Posted 01 January 2010 - 02:49 PM

Just to be sure, this happens ONLY with Firefox and not any other application?
ReviverSoft - Happy to help!

#7 sarlox

sarlox
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:12:45 AM

Posted 01 January 2010 - 04:27 PM

Yes as far I know -- only with Firefox. I don't use Internet Explorer or any other browsers. No crashes occur with any other applications.

#8 ReviverSoft

ReviverSoft

    Happy to help!


  • Members
  • 1,552 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Somewhere on this planet...
  • Local time:10:45 PM

Posted 04 January 2010 - 02:35 PM

As the problem is limited to Firefox, I'm guessing that it has some problem displaying certain pages.
Does it freeze only if you visit specific sites?flash based sites for example?

Have you tried contacting Mozilla about this problem?
ReviverSoft - Happy to help!

#9 sarlox

sarlox
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:12:45 AM

Posted 04 January 2010 - 02:43 PM

Yes flash based sites are a big problem. Sites such as gmail, facebook, as well as sites where there are advertisements

#10 xblindx

xblindx

  • Banned
  • 1,923 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:01:45 AM

Posted 04 January 2010 - 03:31 PM

Hi, have you tried a reinstall of firefox?

#11 sarlox

sarlox
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:12:45 AM

Posted 04 January 2010 - 03:38 PM

Yes I have completely uninstalled Firefox and all of it's components and reinstalled. It did help some, but still freezes and on occasion Firefox still crashes

#12 xblindx

xblindx

  • Banned
  • 1,923 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:01:45 AM

Posted 04 January 2010 - 03:40 PM

Have you tried creating a new Firefox profile?
Instructions for doing so are here

#13 sarlox

sarlox
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:12:45 AM

Posted 04 January 2010 - 03:41 PM

that I have not tried. :thumbsup: Thank you! I will try as soon as possible

#14 ReviverSoft

ReviverSoft

    Happy to help!


  • Members
  • 1,552 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Somewhere on this planet...
  • Local time:10:45 PM

Posted 04 January 2010 - 07:07 PM

Do install the following two plugins:

Flash Player

Java

Let us know if this helped.
ReviverSoft - Happy to help!




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users