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My PC shuts down / restarts every 30 40 mins


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6 replies to this topic

#1 RobMcP

RobMcP

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  • 6 posts
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  • Local time:01:26 AM

Posted 28 December 2009 - 09:23 AM

Today, booted up the pc, all was fine for abour 30 mins, since 09.00 this am now 14.20.

The pc has shut down/restarted 7 times.
I have no idea why

Nothing new installed as far as I can see, just shuts down and restarts.

I have followed the posting instructions for logfiles etc. I am going to paste / attache the attach.tx file and the dds file in this window.
I will try to add the ark.tx file though so far this has been a prob.
The job runs until examining windows/winsxs/manifests. Then pc shuts down
If it ever completes I will add
Thanks in advance.



DDS (Ver_09-12-01.01) - NTFSx86
Run by rob at 12:55:30.37 on 28/12/2009
Internet Explorer: 7.0.6001.18000 BrowserJavaVersion: 1.6.0_17
Microsoft® Windows Vista™ Business 6.0.6001.1.1252.44.1033.18.1919.871 [GMT 0:00]

AV: Total Protection Service *On-access scanning enabled* (Updated) {8C354827-2F54-4E28-90DC-AD391E77808C}
SP: Total Protection Service *enabled* (Updated) {DEBE977C-6A5A-49CC-937A-9E8BB3202260}
SP: Windows Defender *disabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
FW: Total Protection Service *enabled* {259FBE35-46BE-45F3-8F2F-4DB67BBBC614}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\system32\Ati2evxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\PROGRA~1\McAfee\MANAGE~1\VScan\ENGINE~1.EXE
C:\Program Files\McAfee\SiteAdvisor Enterprise\McSACore.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\McAfee\Managed VirusScan\Agent\myAgtSvc.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Ati2evxx.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\RtHDVCpl.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\acrotray.exe
C:\Program Files\McAfee\Managed VirusScan\DesktopUI\XTray.exe
C:\Program Files\Common Files\Nokia\MPlatform\NokiaMServer.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Users\rob\AppData\Local\Google\Update\GoogleUpdate.exe
C:\Program Files\Nokia\Nokia PC Suite 7\PCSuite.exe
C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\USBKVM Switcher\USBKVM.exe
C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
C:\Program Files\Microsoft IntelliType Pro\dpupdchk.exe
C:\Users\rob\AppData\Local\Google\Update\1.2.183.13\GoogleCrashHandler.exe
C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
C:\Program Files\PC Connectivity Solution\Transports\NclUSBSrv.exe
C:\Program Files\PC Connectivity Solution\Transports\NclRSSrv.exe
C:\Windows\system32\taskmgr.exe
C:\Windows\system32\mmc.exe
C:\Windows\system32\wuauclt.exe
C:\PROGRA~1\McAfee\MANAGE~1\VScan\McShield.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Windows\system32\NOTEPAD.EXE
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\SystemPropertiesProtection.exe
C:\Users\rob\Desktop\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.co.uk/
uURLSearchHooks: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\program files\mcafee\siteadvisor enterprise\McIEPlg.dll
BHO: ContributeBHO Class: {074c1dc5-9320-4a9a-947d-c042949c6216} - c:\program files\adobe\/Adobe Contribute CS4/contributeieplugin.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: WsftpBrowserHelper Class: {601ed020-fb6c-11d3-87d8-0050da59922b} - c:\program files\ipswitch\ws_ftp pro\wsbho2k0.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.4.4525.1752\swg.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\program files\mcafee\siteadvisor enterprise\McIEPlg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: Contribute Toolbar: {517bdde4-e3a7-4570-b21e-2b52b6139fc7} - c:\program files\adobe\/Adobe Contribute CS4/contributeieplugin.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\program files\mcafee\siteadvisor enterprise\McIEPlg.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [<NO NAME>]
uRun: [StartCCC] c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [AdobeBridge]
uRun: [Google Update] "c:\users\rob\appdata\local\google\update\GoogleUpdate.exe" /c
uRun: [Skype] "c:\program files\skype\\phone\Skype.exe" /nosplash /minimized
uRun: [PC Suite Tray] "c:\program files\nokia\nokia pc suite 7\PCSuite.exe" -onlytray
uRun: [TomTomHOME.exe] "c:\program files\tomtom home 2\TomTomHOMERunner.exe" -s
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [NWEReboot]
mRun: [itype] "c:\program files\microsoft intellitype pro\itype.exe"
mRun: [AdobeCS4ServiceManager] "c:\program files\common files\adobe\cs4servicemanager\CS4ServiceManager.exe" -launchedbylogin
mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 8.0\acrobat\Acrotray.exe"
mRun: [<NO NAME>]
mRun: [Adobe_ID0ENQBO] c:\progra~1\common~1\adobe\adobev~1\server\bin\VERSIO~2.EXE
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
mRun: [MVS Splash] "c:\program files\mcafee\managed virusscan\desktopui\XTray.exe"
mRun: [McAfee Managed Services Tray] c:\program files\mcafee\managed virusscan\desktopui\XTray.Exe
mRun: [NokiaMServer] c:\program files\common files\nokia\mplatform\NokiaMServer /watchfiles startup
mRun: [NokiaMusic FastStart] "c:\program files\nokia\ovi player\NokiaOviPlayer.exe" /command:faststart
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
StartupFolder: c:\users\rob~1\appdata\roaming\micros~1\windows\startm~1\programs\startup\outloo~1.lnk - c:\program files\microsoft office\office12\OUTLOOK.EXE
StartupFolder: c:\users\rob~1\appdata\roaming\micros~1\windows\startm~1\programs\startup\skypee~1.lnk - c:\program files\skype\phone\Skype.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\logite~1.lnk - c:\program files\logitech\setpoint\SetPoint.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\quickb~1.lnk - c:\program files\common files\intuit\quickbooks\qbupdate\qbupdate.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\usbkvm~1.lnk - c:\program files\usbkvm switcher\USBKVM.exe
mPolicies-explorer: NoWelcomeScreen = 1 (0x1)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~1\office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html
IE: Transfer by Image Converter 3 - c:\program files\sony\image converter 3\menu.htm
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~1\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~1\office12\REFIEBAR.DLL
Trusted Zone: internet
Trusted Zone: mcafee.com
Trusted Zone: //about.htm/
Trusted Zone: //Exclude.htm/
Trusted Zone: //FWEvent.htm/
Trusted Zone: //LanguageSelection.htm/
Trusted Zone: //Message.htm/
Trusted Zone: //MyAgttryCmd.htm/
Trusted Zone: //MyAgttryNag.htm/
Trusted Zone: //MyNotification.htm/
Trusted Zone: //NOCLessUpdate.htm/
Trusted Zone: //quarantine.htm/
Trusted Zone: //ScanNow.htm/
Trusted Zone: //strings.vbs/
Trusted Zone: //Template.htm/
Trusted Zone: //Update.htm/
Trusted Zone: //VirFound.htm/
Trusted Zone: mcafee.com\*
Trusted Zone: mcafeeasap.com\betavscan
Trusted Zone: mcafeeasap.com\vs
Trusted Zone: mcafeeasap.com\www
Trusted Zone: siteadvisor.com\www
DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://download.microsoft.com/download/e/7/3/e7345c16-80aa-4488-ae10-9ac6be844f99/OGAControl.cab
DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} - hxxps://oas.support.microsoft.com/ActiveX/MSDcode.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/8/b/d/8bd77752-5704-4d68-a152-f7252adaa4f2/LegitCheckControl.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0015-0000-0000-ABCDEFFEDCBA} - hxxp://javadl-esd.sun.com/update/1.5.0/jinstall-1_5_0-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxps://fpdownload.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\program files\mcafee\siteadvisor enterprise\McIEPlg.dll
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: myrm - {4D034FC3-013F-4b95-B544-44D49ABE3E76} - c:\program files\mcafee\managed virusscan\agent\myRmProt5.0.0.648.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\program files\mcafee\siteadvisor enterprise\McIEPlg.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: GoToAssist - c:\program files\citrix\gotoassist\516\G2AWinLogon.dll
AppInit_DLLs: c:\progra~1\google\go333c~1\GOEC62~1.DLL
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
mASetup: ccc-core-static - msiexec /fums {DEA7C946-B8CF-7B5F-1232-EC23295FF138} /qb

================= FIREFOX ===================

FF - ProfilePath - c:\users\rob~1\appdata\roaming\mozilla\firefox\profiles\99tvehfv.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.co.uk/
FF - component: c:\program files\mcafee\siteadvisor enterprise\components\McFFPlg.dll
FF - component: c:\program files\mozilla firefox\components\GoogleDesktopMozilla.dll
FF - component: c:\program files\mozilla firefox\extensions\{01a8ca0a-4c96-465b-a49b-65c46fad54f9}\components\Contribute.dll
FF - component: c:\program files\nokia\nokia pc suite 7\bkmrksync\components\BkMrkExt.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\google updater\2.4.1536.6592\npCIDetect13.dll
FF - plugin: c:\program files\google\update\1.2.145.5\npGoogleOneClick8.dll
FF - plugin: c:\program files\google\update\1.2.183.13\npGoogleOneClick8.dll
FF - plugin: c:\program files\google\update\1.2.183.7\npGoogleOneClick8.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npContribute.dll
FF - plugin: c:\program files\opera\program\plugins\np_gp.dll
FF - plugin: c:\users\rob\appdata\local\google\update\1.2.183.13\npGoogleOneClick8.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
FF - user.js: capability.policy.policynames - allowclipboard

FF - user.js: capability.policy.allowclipboard.Clipboard.cutcopy - allAccess
FF - user.js: capability.policy.allowclipboard.Clipboard.paste - allAccessc:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

P2 McShield;McShield;c:\progra~1\mcafee\manage~1\vscan\McShield.exe [2009-11-18 144704]
R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2009-11-18 214664]
R2 EngineServer;EngineServer;c:\progra~1\mcafee\manage~1\vscan\ENGINE~1.EXE [2009-11-18 14144]
R2 McAfee SiteAdvisor Enterprise Service;McAfee SiteAdvisor Enterprise Service;c:\program files\mcafee\siteadvisor enterprise\McSACore.exe [2009-8-7 222528]
R2 myAgtSvc;McAfee Virus and Spyware Protection Service;c:\program files\mcafee\managed virusscan\agent\myAgtSvc.exe [2009-11-18 280576]
R2 TomTomHOMEService;TomTomHOMEService;c:\program files\tomtom home 2\TomTomHOMEService.exe [2009-11-13 92008]
R3 MfeAVFK;McAfee Inc. MfeAVFK;c:\windows\system32\drivers\mfeavfk.sys [2009-11-18 79816]
R3 MfeBOPK;McAfee Inc. MfeBOPK;c:\windows\system32\drivers\mfebopk.sys [2009-11-18 35272]
S2 gupdate1c9856ae19aac24;Google Update Service (gupdate1c9856ae19aac24);c:\program files\google\update\GoogleUpdate.exe [2009-2-2 133104]
S3 Adobe Version Cue CS4;Adobe Version Cue CS4;c:\program files\common files\adobe\adobe version cue cs4\server\bin\VersionCueCS4.exe [2008-8-15 284016]
S3 ICScsiSV;Image Converter SCSI Service;c:\program files\sony\image converter 3\ICScsiSV.exe [2008-2-9 75952]
S3 IcVzMonLauncher;IcVzMonLauncher;c:\program files\sony\image converter 3\IcVzMonLauncher.exe [2008-2-9 67760]
S3 JDZKMK;JDZKMK;c:\users\rob~1\appdata\local\temp\jdzkmk.exe --> c:\users\rob~1\appdata\local\temp\JDZKMK.exe [?]
S3 MfeRKDK;McAfee Inc. MfeRKDK;c:\windows\system32\drivers\mferkdk.sys [2009-11-18 34248]
S3 ZRYUDDHV;ZRYUDDHV;c:\users\rob~1\appdata\local\temp\zryuddhv.exe --> c:\users\rob~1\appdata\local\temp\ZRYUDDHV.exe [?]
S4 SNS;SNS;c:\users\rob~1\appdata\local\temp\sns.exe --> c:\users\rob~1\appdata\local\temp\SNS.exe [?]

=============== Created Last 30 ================

2009-12-28 12:52:38 524288 ----a-w- c:\users\rob\dds.scr
2009-12-14 08:12:34 195456 ------w- c:\windows\system32\MpSigStub.exe
2009-12-13 11:06:33 0 d-----w- c:\program files\TomTom International B.V
2009-12-11 21:01:24 24064 ----a-w- c:\windows\system32\nshhttp.dll
2009-12-11 21:01:19 411136 ----a-w- c:\windows\system32\drivers\http.sys
2009-12-11 21:01:18 31232 ----a-w- c:\windows\system32\httpapi.dll
2009-12-10 10:05:41 281600 ----a-w- c:\windows\system32\raschap.dll
2009-12-10 10:05:41 244224 ----a-w- c:\windows\system32\rastls.dll
2009-11-29 16:17:28 0 d-----w- c:\users\rob\Flip Book
2009-11-29 14:03:09 0 d-----w- c:\users\rob\Sounds

==================== Find3M ====================

2009-12-18 17:15:10 219227 ----a-w- c:\windows\fonts\AdobeFnt11.lst
2009-11-23 20:27:47 51200 ----a-w- c:\windows\inf\infpub.dat
2009-11-23 20:27:46 86016 ----a-w- c:\windows\inf\infstor.dat
2009-11-23 20:27:46 143360 ----a-w- c:\windows\inf\infstrng.dat
2009-11-18 17:23:39 91771912 ----a-w- C:\vssetup.exe
2009-11-06 15:30:16 206168 ----a-r- c:\windows\fonts\NokiaStandard Multi.TTF
2009-10-29 09:41:23 2048 ----a-w- c:\windows\system32\tzres.dll
2009-10-27 13:20:19 833024 ----a-w- c:\windows\system32\wininet.dll
2009-10-27 13:16:28 78336 ----a-w- c:\windows\system32\ieencode.dll
2009-10-27 10:55:39 26624 ----a-w- c:\windows\system32\ieUnatt.exe
2009-10-11 04:17:27 411368 ----a-w- c:\windows\system32\deploytk.dll
2009-10-06 11:55:50 1112288 ----a-w- c:\windows\system32\wdfcoinstaller01007.dll
2009-10-06 11:52:46 660480 ----a-w- c:\windows\system32\nmwcdcocls.dll
2009-10-06 11:52:36 91136 ----a-w- c:\windows\system32\nmwcdcls.dll
2009-05-16 09:46:07 881873 ----a-w- c:\program files\McAfee.rar
2008-08-31 21:39:22 174 --sha-w- c:\program files\desktop.ini
2008-08-31 21:28:51 665600 ----a-w- c:\windows\inf\drvindex.dat
2006-11-02 12:42:07 30674 ----a-w- c:\windows\inf\perflib\0409\perfd.dat
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2009-05-09 10:26:09 16384 --sha-w- c:\windows\serviceprofiles\networkservice\appdata\roaming\microsoft\windows\cookies\index.dat
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2009-09-17 18:53:17 32768 --sha-w- c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012009091720090918\index.dat
2009-09-21 20:34:59 32768 --sha-w- c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012009092120090922\index.dat
2009-09-22 19:03:55 32768 --sha-w- c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012009092220090923\index.dat
2009-09-24 07:42:16 32768 --sha-w- c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012009092420090925\index.dat
2009-09-25 19:06:10 32768 --sha-w- c:\windows\system32\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\mshist012009092520090926\index.dat
2007-12-28 18:16:04 16384 --sha-w- c:\windows\temp\cookies\index.dat
2007-12-28 18:16:04 16384 --sha-w- c:\windows\temp\history\history.ie5\index.dat
2007-12-28 18:16:04 32768 --sha-w- c:\windows\temp\temporary internet files\content.ie5\index.dat

============= FINISH: 12:57:47.24 ===============

Attached Files



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#2 RobMcP

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Posted 29 December 2009 - 08:17 AM

Since posting I have found sns.exe. Does anyone have any suggestions for removing?

===========

Hello

While we understand your frustration at having to wait, please note that Bleeping Computer deals with several hundred requests for assistance such as yours on a daily basis. As a result, our backlog is quite large as are other comparable sites that help others with malware issues. Although our HJT Team members work on hundreds of requests each day, they are all volunteers who work logs when they can and are able to do so. No one is paid by Bleeping Computer for their assistance to our members.

Further, our malware removal staff is comprised of team members with various levels of skill and expertise to deal with thousands of malware variants, some more complex than others. Although we try to take DDS/HJT logs in order (starting with the oldest), it is often the skill level of the particular helper and sometimes the operating system that dictates which logs get selected first. Some infections are more complicated than others and require a higher skill level to remove. Without that skill level attempted removal could result in disastrous results. In other instances, the helper may not be familiar with the operating system that you are using, since they use another. In either case, neither of us want someone to assist you who is not familiar with your issue and attempt to fix it.

We ask that once you have posted your log and are waiting, please DO NOT "bump" your thread or make further replies until it has been responded to by a member of the HJT Team. The reason we ask this or do not respond to your requests is because that would remove you from the active queue that Techs and Staff have access to. The malware staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response, there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

That is why I have made an edit to your last post, instead of a reply. Please do not multiple post here, as that only pushes you further down the queue and causes confusion to the staff.

Please be patient. It may take several days, up to two weeks perhaps less, to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

Thank you for understanding.

Orange Blossom ~ forum moderator

Edited by Orange Blossom, 29 December 2009 - 08:08 PM.


#3 fireman4it

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Posted 07 January 2010 - 03:46 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

" Extinguishing Malware from the world"

The Virus, Trojan, Spyware, and Malware Removal forum is very busy. If I'm helping you and I've not posted back within 24 hrs., send a PM with your topic link. Thank you.

ALL OTHER HELP REQUESTS VIA THE PM SYSTEM WILL BE IGNORED. The Forums are there for a reason!
Thanks-


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#4 SpySentinel

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Posted 14 January 2010 - 11:53 PM

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact me or another staff member.

Everyone else please start a new topic.
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#5 SpySentinel

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Posted 17 January 2010 - 12:56 PM

Topic reopened upon users request.
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My help is always free, but if you can, please Posted Image to help me continue the fight against malware.

#6 schrauber

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Posted 18 January 2010 - 03:25 PM

Hello, RobMcP
Welcome to the Bleeping Computer Forums. My name is Thomas (Tom is fine), and I will be helping you fixing your problems.

If you do not make a reply in 5 days, we will have to close your topic.

You may want to keep the link to this topic in your favourites. Alternatively, you can click the Posted Image button at the top bar of this topic and Track this Topic. The topics you are tracking can be found here.

Please take note of some guidelines for this fix:
  • Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools. Doing so could cause changes to the directions I have to give you and prolong the time required. Further more, you should not be taking any advice relating to this computer from any other source throughout the course of this fix.
  • If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.
  • Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean". We do not want to clean you part-way, only to have the system re-infect itself.
  • Please reply using the Posted Image button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Old topics are closed after 3 days with no reply, and working topics are closed after 5 days. If for any reason you cannot complete instructions within that time, that's fine, just post back here so that we know you're still here.
  • Please set your system to show all files.
    Click Start, open My Computer, select the Tools menu and click Folder Options.
    Select the View Tab. Under the Hidden files and folders heading, select Show hidden files and folders.
    Uncheck: Hide file extensions for known file types
    Uncheck the Hide protected operating system files (recommended) option.
    Click Yes to confirm.


Please post back with the requested logfiles :(.
regards,
schrauber

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#7 schrauber

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Posted 24 January 2010 - 07:30 AM

Due to the lack of feedback, this topic is now closed.
If you need this topic reopened, please PM a staff member and we will reopen it for you (include the address of this thread in your request). This applies to the original topic starter only. Everyone else with similar problems, please start a new topic.
regards,
schrauber

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