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Cant erase files/registry entries


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2 replies to this topic

#1 rock_fredde

rock_fredde

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Posted 28 December 2009 - 07:09 AM

I have received the honor of fixing my soon to be mother in laws pc.

It has had various problems, but thanks to thorough virus scans and erasing of various types of malware, now it is almost usable.

The one problem I have left is some kind of malware that keeps recreating itself in local settings\temp. Avast and malware bytes can find and destroy it but at restart there it is again. Also, there are registry entries from malware called web ad aware or something like that that I am not allowed to erase.

So I downloaded hijackthis! and will post the log here. Id be real happy if any help is possible!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:19:53, on 2009/12/29
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\WINDOWS\System32\conime.exe
C:\Program Files\NETGEAR\WG511A\wlancfg5.exe
C:\Program Files\CASIO\Photo Loader\Plauto.exe
C:\Program Files\BUFFALO\Client Manager3\cm3_tray.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\Program Files\BUFFALO\Client Manager3\bwsvc\bwsvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\msiexec.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O3 - Toolbar: ラジオ(&R) - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [CeEPOWER] C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
O4 - HKLM\..\Run: [TPNF] C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
O4 - HKLM\..\Run: [CeEKEY] C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
O4 - HKLM\..\Run: [imjpmig] C:\Program Files\Common Files\Microsoft Shared\IME\IMJP\imjpmig.exe /RemAdvDef /AIMEREG /Migration /SetPreload
O4 - HKLM\..\Run: [IMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\System32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [WinFixer2005] "C:\Program Files\WinFixer 2005\uwfx5.exe" /min
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKUS\S-1-5-19\..\Run: [ctfmon.exe] ctfmon.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [ctfmon.exe] ctfmon.exe (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [ctfmon.exe] ctfmon.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [ctfmon.exe] ctfmon.exe (User 'Default user')
O8 - Extra context menu item: Bookshelfで検索(&L) - res://C:\Program Files\Microsoft Reference\Microsoft Bookshelf 3.0\bsdef.dll/#1001
O8 - Extra context menu item: Microsoft Excel にエクスポート(&X) - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: The翻訳_ページ翻訳 - C:\Program Files\TTI_V6_LE\addins\Ie\afi_pagetran.htm
O8 - Extra context menu item: The翻訳_範囲指定翻訳 - C:\Program Files\TTI_V6_LE\addins\Ie\afi_seltran.htm
O8 - Extra context menu item: The翻訳_翻訳設定 - C:\Program Files\TTI_V6_LE\addins\Ie\afi_setdlg.htm
O8 - Extra context menu item: The翻訳_辞書参照 - C:\Program Files\TTI_V6_LE\addins\Ie\ttp_showdic.htm
O9 - Extra button: ページ翻訳 - {2A8DA722-A2E3-11d5-A8FD-00065B1FF8EA} - C:\Program Files\TTI_V6_LE\addins\Ie\afi_pagetran.htm
O9 - Extra 'Tools' menuitem: The翻訳_ページ翻訳 - {2A8DA722-A2E3-11d5-A8FD-00065B1FF8EA} - C:\Program Files\TTI_V6_LE\addins\Ie\afi_pagetran.htm
O9 - Extra button: (no name) - {2A8DA725-A2E3-11d5-A8FD-00065B1FF8EA} - C:\Program Files\TTI_V6_LE\addins\Ie\ttp_showdic.htm
O9 - Extra 'Tools' menuitem: The翻訳_辞書参照 - {2A8DA725-A2E3-11d5-A8FD-00065B1FF8EA} - C:\Program Files\TTI_V6_LE\addins\Ie\ttp_showdic.htm
O9 - Extra button: (no name) - {2A8DA726-A2E3-11d5-A8FD-00065B1FF8EA} - C:\Program Files\TTI_V6_LE\addins\Ie\afi_seltran.htm
O9 - Extra 'Tools' menuitem: The翻訳_範囲指定翻訳 - {2A8DA726-A2E3-11d5-A8FD-00065B1FF8EA} - C:\Program Files\TTI_V6_LE\addins\Ie\afi_seltran.htm
O9 - Extra button: (no name) - {2A8DA728-A2E3-11d5-A8FD-00065B1FF8EA} - C:\Program Files\TTI_V6_LE\addins\Ie\afi_setdlg.htm
O9 - Extra 'Tools' menuitem: The翻訳_翻訳設定 - {2A8DA728-A2E3-11d5-A8FD-00065B1FF8EA} - C:\Program Files\TTI_V6_LE\addins\Ie\afi_setdlg.htm
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: 辞書バー - {964174A1-BDB5-11D5-A8FD-00065B1FF8EA} - C:\Program Files\TTI_V6_LE\IeTbandTate.dll
O9 - Extra button: 翻訳バー - {964174A3-BDB5-11D5-A8FD-00065B1FF8EA} - C:\Program Files\TTI_V6_LE\IeTbandYoko.dll
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O14 - IERESET.INF: START_PAGE_URL=http://dynabook.com
O16 - DPF: {1754A1BA-A1DF-4F10-B199-AA55AA1A120F} (InstallerBehaviorFactory Class) - https://signup.msn.com/pages/MsnInstC.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by21fd.bay21.hotmail.msn.com/resources/MsnPUpld.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Bwsvc - BUFFALO INC. - C:\Program Files\BUFFALO\Client Manager3\bwsvc\bwsvc.exe

--
End of file - 7555 bytes

Attached Files



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#2 schrauber

schrauber

    Mr.Mechanic


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Posted 07 January 2010 - 01:46 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image

#3 schrauber

schrauber

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Posted 12 January 2010 - 03:09 PM

Due to the lack of feedback, this topic is now closed.
If you need this topic reopened, please PM a staff member and we will reopen it for you (include the address of this thread in your request). This applies to the original topic starter only. Everyone else with similar problems, please start a new topic.
regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image




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