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'Updates are ready for your computer' box and redirect


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10 replies to this topic

#1 JstnGSD

JstnGSD

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Posted 28 December 2009 - 05:07 AM

I just removed 'security tool' and when I restarted a yellow shield appeared in the bottom right corner along with popups telling me that there are updates ready for my computer and that I need to restart to install them. My internet also keeps being redirected to different ads also


DDS (Ver_09-12-01.01) - NTFSx86
Run by CB at 1:19:27.81 on Mon 12/28/2009
Internet Explorer: 6.0.2900.2180
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1014.408 [GMT -8:00]

AV: Norton AntiVirus *On-access scanning disabled* (Outdated) {E10A9785-9598-4754-B552-92431C1C35F8}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Microsoft LifeCam\MSCamS32.exe
C:\Program Files\Microsoft SQL Server\MSSQL$VAIO_VEDB\Binn\sqlservr.exe
C:\Program Files\Norton AntiVirus\Engine\16.7.2.11\ccSvcHst.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Common Files\Sony Shared\WMPlugIn\SonicStageMonitoring.exe
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Norton AntiVirus\Engine\16.7.2.11\ccSvcHst.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
C:\Program Files\Sony\ISB Utility\ISBMgr.exe
C:\Program Files\Sony\VAIO Update 2\VAIOUpdt.exe
C:\Program Files\Sony\Wireless Switch Setting Utility\Switcher.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\DISC\DISCover.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\WINDOWS\vVX1000.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\DISC\DiscStreamHub.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\Program Files\Trend Micro\Tmas\Tmas.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\Program Files\Java\jre6\bin\jucheck.exe
C:\Program Files\Western Digital\WD Drive Manager\WDBtnMgrSvc.exe
C:\Program Files\Western Digital\WD Drive Manager\WDBtnMgrUI.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Documents and Settings\CB\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.yahoo.com/
mDefault_Page_URL = hxxp://www.sony.com/vaiopeople
uInternet Connection Wizard,ShellNext = hxxp://www.sony.com/vaiopeople
uURLSearchHooks: AOLSearchHook Class: {54eb34ea-e6be-4cfd-9f4f-c4a0c2eafa22} - c:\program files\aol\aol search enhancement\AOLSearch.dll
uURLSearchHooks: SearchSettings Class: {e312764e-7706-43f1-8dab-fcdd2b1e416d} - c:\program files\search settings\kb128\SearchSettings.dll
BHO: Dealio Toolbar: {01398b87-61af-4ffb-9ab5-1a1c5fb39a9c} - c:\program files\dealio toolbar\DealioToolbarIE.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: AOLSearchHook Class: {54eb34ea-e6be-4cfd-9f4f-c4a0c2eafa22} - c:\program files\aol\aol search enhancement\AOLSearch.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton antivirus\engine\16.7.2.11\IPSBHO.DLL
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: SearchSettings Class: {e312764e-7706-43f1-8dab-fcdd2b1e416d} - c:\program files\search settings\kb128\SearchSettings.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Dealio Toolbar: {01398b87-61af-4ffb-9ab5-1a1c5fb39a9c} - c:\program files\dealio toolbar\DealioToolbarIE.dll
TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
TB: {C4069E3A-68F1-403E-B40E-20066696354B} - No File
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /nosplash /minimized
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [Apoint] c:\program files\apoint\Apoint.exe
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [SkyTel] SkyTel.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [AzMixerSel] c:\program files\realtek\installshield\AzMixerSel.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [SonyPowerCfg] "c:\program files\sony\vaio power management\SPMgr.exe"
mRun: [ISBMgr.exe] c:\program files\sony\isb utility\ISBMgr.exe
mRun: [VAIO Update 2] "c:\program files\sony\vaio update 2\VAIOUpdt.exe" /Stationary
mRun: [<NO NAME>]
mRun: [Switcher.exe] c:\program files\sony\wireless switch setting utility\Switcher.exe
mRun: [DISCover] c:\program files\disc\DISCover.exe
mRun: [VAIO Recovery] c:\windows\sonysys\vaio recovery\PartSeal.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Symantec PIF AlertEng] "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\pifsvc.exe" /a /m "c:\program files\common files\symantec shared\pif\{b8e1dd85-8582-4c61-b58f-2f227fca9a08}\AlertEng.dll"
mRun: [LifeCam] "c:\program files\microsoft lifecam\LifeExp.exe"
mRun: [VX1000] c:\windows\vVX1000.exe
mRun: [SearchSettings] c:\program files\search settings\SearchSettings.exe
mRun: [Djegavowiyeluki] rundll32.exe "c:\windows\uxihotuc.dll",Startup
mRun: [WD Drive Manager] c:\program files\western digital\wd drive manager\WDBtnMgrUI.exe
StartupFolder: c:\docume~1\cb\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpphot~1.lnk - c:\program files\hp\digital imaging\bin\hpqthb08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\servic~1.lnk - c:\program files\microsoft sql server\80\tools\binn\sqlmangr.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\trendm~1.lnk - c:\program files\trend micro\tmas\Tmas.exe
IE: &Search - ?p=ZUxdm265YYUS
IE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office12\EXCEL.EXE/3000
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\mi1933~1\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\mi1933~1\office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
Trusted Zone: trymedia.com
DPF: {22492231-AEF0-49FC-9180-CE8969AB1273} - hxxp://download.sp.f-secure.com/ols/f-secure-rtm/resources/fslauncher.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {A1662FB6-39BE-41BB-ACDC-0448FB1B5817} - hxxp://images3.pnimedia.com/ProductAssets/costcous/activex/v3_0_0_5/PhotoCenter_ActiveX_Control.cab
DPF: {C7DEDA04-2FFF-4B81-AE66-0A0E0EF4AD2F} - hxxp://www.ritzpix.com/NET/Uploader/LPUploader57.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_07-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_11-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: igfxcui - igfxdev.dll
Notify: VESWinlogon - VESWinlogon.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Trend Micro Anti-Spyware Shell Extension: {03a80b1d-5c6a-42c2-9dfb-81b6005d8023} - c:\program files\trend micro\tmas\sshook.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll

============= SERVICES / DRIVERS ===============

R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nav\1007020.00b\SymEFA.sys [2009-9-10 310320]
R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\nav\1007020.00b\BHDrvx86.sys [2009-9-10 259632]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\nav\1007020.00b\cchpx86.sys [2009-9-10 482432]
R1 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\ipsdefs\20090916.003\IDSXpx86.sys [2009-9-16 329080]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
R2 MSSQL$VAIO_VEDB;MSSQL$VAIO_VEDB;c:\program files\microsoft sql server\mssql$vaio_vedb\binn\sqlservr.exe -svaio_vedb --> c:\program files\microsoft sql server\mssql$vaio_vedb\binn\sqlservr.exe -sVAIO_VEDB [?]
R2 Norton AntiVirus;Norton AntiVirus;c:\program files\norton antivirus\engine\16.7.2.11\ccSvcHst.exe [2009-9-10 117640]
R2 Symantec Core LC;Symantec Core LC;c:\program files\common files\symantec shared\ccpd-lc\symlcsvc.exe [2006-9-15 1252232]
R2 WDBtnMgrSvc.exe;WD Drive Manager Service;c:\program files\western digital\wd drive manager\WDBtnMgrSvc.exe [2008-7-24 102400]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-9-10 102448]
R3 ti21sony;ti21sony;c:\windows\system32\drivers\ti21sony.sys [2006-9-1 226304]
S3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20090925.020\NAVENG.SYS [2009-9-25 84912]
S3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\virusdefs\20090925.020\NAVEX15.SYS [2009-9-25 1323568]
S3 SQLAgent$VAIO_VEDB;SQLAgent$VAIO_VEDB;c:\program files\microsoft sql server\mssql$vaio_vedb\binn\sqlagent.exe -i vaio_vedb --> c:\program files\microsoft sql server\mssql$vaio_vedb\binn\sqlagent.EXE -i VAIO_VEDB [?]

=============== Created Last 30 ================

2009-12-28 08:52:09 0 d-----w- c:\program files\Western Digital Corporation
2009-12-28 08:51:52 0 d-----w- c:\program files\Western Digital
2009-12-28 08:01:18 93184 -c--a-w- c:\windows\system32\dllcache\iexplore.exe
2009-12-28 06:31:38 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-12-28 06:31:36 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-12-28 06:23:35 0 d-----w- c:\docume~1\cb\applic~1\Malwarebytes
2009-12-28 06:23:27 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2009-12-28 06:23:26 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-12-28 05:48:10 0 ----a-w- c:\windows\Bfuzikuwafonu.bin
2009-12-28 05:48:09 120 ----a-w- c:\windows\Iwaxilulokuzoxu.dat
2009-12-28 05:44:38 714752 ----a-w- c:\windows\system32\drivers\rshzbvud.sys
2009-12-28 05:44:33 0 --sha-w- c:\windows\nvDrv.sy
2009-12-27 23:10:27 0 d-----w- c:\docume~1\alluse~1\applic~1\F-Secure
2009-12-27 22:41:21 290816 ----a-w- c:\windows\system32\stFLVSource.ax
2009-12-27 22:41:20 438272 ----a-w- c:\windows\system32\Mpeg2DecFilter.ax
2009-12-27 22:41:20 217088 ----a-w- c:\windows\system32\CoreFLACDecoder.ax
2009-12-27 22:41:20 1184984 ----a-w- c:\windows\system32\wvc1dmod.dll
2009-12-27 22:41:20 0 d-----w- c:\program files\common files\SourceTec
2009-12-27 22:41:19 0 d-----w- c:\program files\SourceTec
2009-12-13 18:56:58 57344 ----a-w- c:\windows\system32\ff_vfw.dll
2009-12-13 18:56:58 547 ----a-w- c:\windows\system32\ff_vfw.dll.manifest
2009-12-13 18:56:56 60273 ----a-w- c:\windows\system32\pthreadGC2.dll
2009-12-13 18:56:54 0 d-----w- c:\program files\ffdshow
2009-12-13 18:56:48 0 d-----w- c:\program files\Haali
2009-12-13 18:56:42 0 d-----w- c:\program files\AviSynth 2.5
2009-12-13 18:26:34 0 d-----w- C:\videodvdmaker
2009-12-13 18:26:34 0 d-----w- c:\docume~1\cb\applic~1\Video DVD Maker FREE
2009-12-13 18:19:26 0 d-----w- c:\docume~1\cb\applic~1\Search Settings
2009-12-13 18:19:24 0 d-----w- c:\docume~1\cb\applic~1\Dealio
2009-12-13 18:16:31 37376 ----a-w- c:\windows\system32\dwmapi.dll
2009-12-13 17:58:57 0 d-----w- c:\program files\Search Settings
2009-12-13 17:58:45 0 d-----w- c:\program files\Dealio Toolbar
2009-12-13 16:08:28 764868 -c----w- c:\windows\system32\dllcache\apph_sp.sdb
2009-12-13 16:08:28 217118 -c----w- c:\windows\system32\dllcache\apphelp.sdb
2009-12-13 16:08:01 0 d-----w- c:\program files\Windows Media Connect 2
2009-12-13 15:24:46 0 d-----w- C:\finalburner
2009-12-13 15:24:46 0 d-----w- c:\docume~1\cb\applic~1\FinalBurner Video DVD

==================== Find3M ====================

2009-10-29 05:04:25 668672 ----a-w- c:\windows\system32\wininet.dll
2009-10-21 06:00:55 75776 ----a-w- c:\windows\system32\strmfilt.dll
2009-10-21 06:00:55 25088 ----a-w- c:\windows\system32\httpapi.dll
2009-10-13 10:53:29 266752 ----a-w- c:\windows\system32\oakley.dll
2009-10-12 13:54:17 69632 ----a-w- c:\windows\system32\raschap.dll
2009-10-12 13:54:17 112128 ----a-w- c:\windows\system32\rastls.dll

============= FINISH: 1:19:38.35 ===============

Attached Files



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#2 schrauber

schrauber

    Mr.Mechanic


  • Malware Response Team
  • 24,794 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Munich,Germany
  • Local time:10:51 AM

Posted 07 January 2010 - 01:45 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE
regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image

#3 JstnGSD

JstnGSD
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  • Members
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  • Local time:02:51 AM

Posted 08 January 2010 - 06:32 AM

I'm getting a lot of pop ups for fake antispyware, also audio 'pop ups' and have installed but am unable to run malwarebytes and spybot.

I've attached the dds and root repeal reports.

Thanks for your help

Attached Files



#4 schrauber

schrauber

    Mr.Mechanic


  • Malware Response Team
  • 24,794 posts
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  • Gender:Male
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  • Local time:10:51 AM

Posted 08 January 2010 - 03:03 PM

Hello, JstnGSD and again
Welcome to the Bleeping Computer Forums. My name is Thomas (Tom is fine), and I will be helping you fixing your problems.

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Please take note of some guidelines for this fix:
  • Refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools. Doing so could cause changes to the directions I have to give you and prolong the time required. Further more, you should not be taking any advice relating to this computer from any other source throughout the course of this fix.
  • If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.
  • Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean". We do not want to clean you part-way, only to have the system re-infect itself.
  • Please reply using the Posted Image button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Old topics are closed after 3 days with no reply, and working topics are closed after 5 days. If for any reason you cannot complete instructions within that time, that's fine, just post back here so that we know you're still here.
  • Please set your system to show all files.
    Click Start, open My Computer, select the Tools menu and click Folder Options.
    Select the View Tab. Under the Hidden files and folders heading, select Show hidden files and folders.
    Uncheck: Hide file extensions for known file types
    Uncheck the Hide protected operating system files (recommended) option.
    Click Yes to confirm.




Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.
regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image

#5 JstnGSD

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Posted 08 January 2010 - 04:50 PM

Thanks I'm on it.

Did you see this thread, it looks similar to what I've got going on with the MBR rootkit

http://www.bleepingcomputer.com/forums/top...ml#entry1566206

#6 schrauber

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Posted 08 January 2010 - 04:55 PM

Not every issue is related to the same malware, so we have to check your system completely :(.
regards,
schrauber

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#7 JstnGSD

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Posted 08 January 2010 - 09:07 PM

Computer keeps freezing up when I run the scan.

When I try to boot in safe it just reboots. The only mode it works in is normal.

#8 schrauber

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Posted 10 January 2010 - 07:51 AM

Please try this one:


RootRepeal - Rootkit Detector


Download RootRepeal.zip and unzip it to your Desktop.

  • Double click RootRepeal.exe to start the program
  • Click on the Report tab at the bottom of the program window
  • Clickthe Scan button
  • In the Select Scan dialog, check:
    • Drivers
    • Files
    • Processes
    • SSDT
    • Stealth Objects
    • Hidden Services
  • Click the OK button
  • In the next dialog, select all drives showing
  • Click OK to start the scan

    The scan can take some time. DO NOT run any other programs while the scan is running

  • When the scan is complete, the Save Report button will become available
  • Click this and save the report to your Desktop as RootRepeal.txt
  • Go to File, then Exit to close the program

regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image

#9 JstnGSD

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Posted 10 January 2010 - 03:09 PM

Crap. I tried to boot into Safe mode by rebooting in Safemode.ini

Now I'm in a safe mode loop.

I haver none of the original disks. I installed a parallel copy of XP from a borrowed disk.

Sorry, I started messing with it. What should I do now. I won't mess with it any more.

#10 schrauber

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Posted 12 January 2010 - 02:09 PM

At bootup, please tab F8 a few times and then choose

Last Known Good Configuration
regards,
schrauber

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If I have helped you then please consider donating to continue the fight against malware Posted Image

#11 schrauber

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Posted 17 January 2010 - 04:55 PM

Due to the lack of feedback, this topic is now closed.
If you need this topic reopened, please PM a staff member and we will reopen it for you (include the address of this thread in your request). This applies to the original topic starter only. Everyone else with similar problems, please start a new topic.
regards,
schrauber

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If I've not posted back within 48 hrs., feel free to send a PM with your topic link. Thank you!

If I have helped you then please consider donating to continue the fight against malware Posted Image




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