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Smitfraud trojan ruining my life!


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10 replies to this topic

#1 coco2coco

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Posted 18 August 2005 - 06:19 AM

I have contracted the smitfraud desktop trojan, ive followed all the manual removal steps but to no avail. Does anyone know if the following log is clean?? any help would be seriously appreciated as this thing has completely incapacitated my pc...


Logfile of HijackThis v1.99.1
Scan saved at 12:13:15, on 18/08/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\inetsrv\inetinfo.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\PROGRA~1\MI6841~1\MSSQL\binn\sqlservr.exe
C:\WINDOWS\System32\netddeclnt.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\realplay.exe
C:\WINDOWS\System32\svcosta.exe
C:\WINDOWS\System32\CTSVCCD.EXE
C:\WINDOWS\System32\combo.exe
C:\WINDOWS\System32\combop.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WKCALREM.EXE
C:\Program Files\WinZip\Wzqkpick.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\HijackThis\HijackThis.exe

R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: BrowserHelper Class - {EBCDDA60-2A68-11D3-8A43-0060083CFB9C} - C:\WINDOWS\SYSTEM32\NZDD.DLL
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\realplay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [SvCosta Personal Firewall] svcosta.exe
O4 - HKLM\..\Run: [CT Control Settings] CTSVCCD.EXE
O4 - HKLM\..\Run: [combo.exe] combo.exe
O4 - HKLM\..\Run: [combop.exe] combop.exe
O4 - HKLM\..\RunServices: [SvCosta Personal Firewall] svcosta.exe
O4 - HKLM\..\RunServices: [CT Control Settings] CTSVCCD.EXE
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SvCosta Personal Firewall] svcosta.exe
O4 - HKCU\..\Run: [CT Control Settings] CTSVCCD.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O4 - Global Startup: RealDownload.lnk = C:\RealDownload\REALDOWNLOAD.EXE
O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://c:\PROGRA~1\MICROS~1\OFFICE10\EXCEL.EXE/3000
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM32\SHDOCVW.DLL
O9 - Extra button: Dell Home - {09813FC0-BB20-11D4-8BF5-807565C1790F} - http://www.euro.dell.com/countries/ie/enu/gen/default.htm (file missing) (HKCU)
O10 - Unknown file in Winsock LSP: c:\windows\system32\fltmgr.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\fltmgr.dll
O10 - Unknown file in Winsock LSP: c:\windows\system32\fltmgr.dll
O12 - Plugin for .au: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O12 - Plugin for .avi: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O12 - Plugin for .BMP: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O12 - Plugin for .mid: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O12 - Plugin for .mol: C:\PROGRA~1\INTERN~1\PLUGINS\NPCHIME.DLL
O12 - Plugin for .mov: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O12 - Plugin for .pdb: C:\PROGRA~1\INTERN~1\PLUGINS\NPCHIME.DLL
O12 - Plugin for .scr: C:\PROGRA~1\INTERN~1\PLUGINS\NPCHIME.DLL
O12 - Plugin for .wav: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O16 - DPF: Win32 Classes -
O16 - DPF: {11111111-1111-1111-1111-111111113457} - file://c:\ied_s7m.cab
O16 - DPF: {11111111-1111-1111-1111-511111113457} - file://c:\x.cab
O16 - DPF: {11111111-1111-1111-1111-511111113458} - file://c:\x.cab
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O23 - Service: Apache Tomcat 4.1 - Alexandria Software Consulting - C:\Program Files\Apache Group\Tomcat 4.1\bin\tomcat.exe
O23 - Service: Network DDE Client (NetDDEclnt) - Unknown owner - C:\WINDOWS\System32\netddeclnt.exe







ps: two other pieces of information that might be related but im not sure...

1. On start up of my PC i receive this error message 3 times:

combo.exe - Bad Image

The application or DLL C:\WINDOWS\System32\fltmgr.dll is not a valid Windows image. Please check this against your installation diskette.


2. When i use Hijack this to scan my pc i recieve this error message:

an unexpected error has occurred at procedure: modRegistry_IniGetString(sFile=sytem.ini, sSection=boot, sValue=Shell)
Error #53 - File not found




again any help would be brilliant,

many thanks

coco

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#2 miekiemoes

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Posted 18 August 2005 - 01:00 PM

Hello,

Please download LSPfix and save it to the Desktop and unzip it.
* Run LSPfix and place a check against the I know what I am doing checkbox.

Highlight every instance of the following name fltmgr.dll and move it from the Keep to the Remove panel. Be sure to move nothing other than fltmgr.dll, so ONLY fltmgr.dll must be in the right panel! This is really important, because when you do this in the wrong way, you'll loose your internet connection.

When done, click on Finish to exit the program; do not use the X in the top right-hand corner as nothing will happen!

REBOOT!

I see no antivirus and firewall installed on your system, and I also see that your windows isn't up to date. :thumbsup:

You don't have even ServicePack1 installed! Remember that your system is extremely vulnerable without the necessary security patches/updates, so malware can get installed automatically while surfing without any problems... and that is the reason why you are now infected, because, when your windows was up to date, the securitypatches could prevent this.

So, what I want you to do right now is, please update your windows to SP1.
We'll get SP2 later when your system is clean again.
Visit http://windowsupdate.microsoft.com/ to update.

REBOOT afterwards.

When done, install an antivirus and firewall.

AVG, Bitdefender OR Avast are good FREE antivirus.
Never install more than one antivirusscanner or firewall on your system! Several together can give problems and decreases the reliability of it seriously!
Zonealarm, Kerio OR Sygate are FREE firewalls.

Understanding and using firewalls

Update your antivirus and let it perform a full scan.

Download the latest version of Ad-Aware:
http://www.lavasoft.de/support/download/

After installing AAW, and before running the program.
Please be sure to update the reference file following the instructions here:
http://www.lavahelp.net/howto/updref/

Reconfigure Ad-Aware for Full Scan:

Launch the program, and click on the Gear at the top of the start screen.

Click the 'Scanning' button.
Under Drives, Folders and Files, select 'Scan within Archives'.
Click 'Click here to select Drives + folders' and select your installed hard drives.

Under Memory & Registry, select all options.
Click the 'Advanced' button.
Under 'Log-file detail level', select all options.
Click the 'Tweaks' button.

Under 'Scanning Engine', select the following:
'Unload recognized processes during scanning.'
Under 'Cleaning Engine', select the following:
'Let Windows remove files in use after reboot.'
Click on 'Proceed' to save these Preferences.

Run the Ad-Aware scan and allow it to remove everything it finds and then REBOOT to allow it to finish.

Post a new hijackthislog.
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#3 coco2coco

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Posted 18 August 2005 - 11:00 PM

Thanks so much for your help. The computer seems to be running way better now and many, many virus's were found...

I followed all your instructions and the resulting log is as follows:

Logfile of HijackThis v1.99.1
Scan saved at 04:55:19, on 19/08/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\Program Files\realplay.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\System32\ctfmon.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\inetsrv\inetinfo.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\PROGRA~1\MI6841~1\MSSQL\binn\sqlservr.exe
C:\WINDOWS\SYSTEM32\ZONELABS\vsmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WKCALREM.EXE
C:\Program Files\WinZip\Wzqkpick.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\Program Files\Internet Explorer\Iexplore.exe
C:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: BrowserHelper Class - {EBCDDA60-2A68-11D3-8A43-0060083CFB9C} - C:\WINDOWS\SYSTEM32\NZDD.DLL
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\realplay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O4 - Global Startup: RealDownload.lnk = C:\RealDownload\REALDOWNLOAD.EXE
O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://c:\PROGRA~1\MICROS~1\OFFICE10\EXCEL.EXE/3000
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM32\SHDOCVW.DLL
O9 - Extra button: Dell Home - {09813FC0-BB20-11D4-8BF5-807565C1790F} - http://www.euro.dell.com/countries/ie/enu/gen/default.htm (file missing) (HKCU)
O12 - Plugin for .au: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O12 - Plugin for .avi: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O12 - Plugin for .BMP: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O12 - Plugin for .mid: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O12 - Plugin for .mol: C:\PROGRA~1\INTERN~1\PLUGINS\NPCHIME.DLL
O12 - Plugin for .mov: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O12 - Plugin for .pdb: C:\PROGRA~1\INTERN~1\PLUGINS\NPCHIME.DLL
O12 - Plugin for .scr: C:\PROGRA~1\INTERN~1\PLUGINS\NPCHIME.DLL
O12 - Plugin for .wav: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O16 - DPF: {11111111-1111-1111-1111-111111113457} - file://c:\ied_s7m.cab
O16 - DPF: {11111111-1111-1111-1111-511111113457} - file://c:\x.cab
O16 - DPF: {11111111-1111-1111-1111-511111113458} - file://c:\x.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1124405366898
O17 - HKLM\System\CCS\Services\Tcpip\..\{46FFD5F9-65D6-4B6F-8DD3-8FCE70B35F5D}: NameServer = 159.134.237.6 159.134.248.17
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O23 - Service: Apache Tomcat 4.1 - Alexandria Software Consulting - C:\Program Files\Apache Group\Tomcat 4.1\bin\tomcat.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Network DDE Client (NetDDEclnt) - Unknown owner - C:\WINDOWS\System32\netddeclnt.exe (file missing)
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\SYSTEM32\ZONELABS\vsmon.exe



again, many thanks for all your help.

#4 miekiemoes

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Posted 19 August 2005 - 04:02 AM

Hi, this is much better. :thumbsup:
Do you understand now why an antivirus and firewall are so important?

Now some leftovers..

* Start HijackThis, close all open windows leaving only HijackThis running. Place a check against each of the following:

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R3 - Default URLSearchHook is missing
O2 - BHO: BrowserHelper Class - {EBCDDA60-2A68-11D3-8A43-0060083CFB9C} - C:\WINDOWS\SYSTEM32\NZDD.DLL
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O16 - DPF: {11111111-1111-1111-1111-111111113457} - file://c:\ied_s7m.cab
O16 - DPF: {11111111-1111-1111-1111-511111113457} - file://c:\x.cab
O16 - DPF: {11111111-1111-1111-1111-511111113458} - file://c:\x.cab
O23 - Service: Network DDE Client (NetDDEclnt) - Unknown owner - C:\WINDOWS\System32\netddeclnt.exe (file missing)


* Click on Fix Checked when finished and exit HijackThis.

Go to start > run and copy and paste next in the field:

sc delete NetDDEclnt

Click OK.

Once again, in start > run, type next in the field: cleanmgr
Let it scan your system for files to remove.
Make sure Temporary Files, Temporary Internet Files, and Recycle Bin are the only things checked.
Press OK to remove them.

Perform an onlinescan with panda: (please use this scanner instead of any other scanner!)
Panda Online
Check: All my computer
Make sure everything is checked in the scan options.

Post the log/results from the onlinescan in your next reply together with a new hijackthislog.
AntispywareScanners---Antivirus Scanners---Firewalls---Online Scanners---Prevention---Help! My computer is slow---My Blog---Follow me on Twitter.
My help is ALWAYS FREE, but if you want to donate to help me continue my fight against malware -- click here!
Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.

#5 coco2coco

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Posted 19 August 2005 - 07:39 AM

hi,

thanks for the lesson on safe computing, duly noted :thumbsup:

performed tasks, all seems to be running smoothly:

1. Pandasoft online scan:

Detected Disinfected
Virus 0 0
Spyware 0 0
Hacking Tools 0 0
Dialers 0 0
Security Risks 0 0
Suspicious files 0 0


2. HijackThisLog:

Logfile of HijackThis v1.99.1
Scan saved at 13:34:00, on 19/08/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\inetsrv\inetinfo.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\PROGRA~1\MI6841~1\MSSQL\binn\sqlservr.exe
C:\WINDOWS\SYSTEM32\ZONELABS\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\realplay.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WKCALREM.EXE
C:\Program Files\WinZip\Wzqkpick.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\HijackThis\HijackThis.exe

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\realplay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O4 - Global Startup: RealDownload.lnk = C:\RealDownload\REALDOWNLOAD.EXE
O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://c:\PROGRA~1\MICROS~1\OFFICE10\EXCEL.EXE/3000
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM32\SHDOCVW.DLL
O9 - Extra button: Dell Home - {09813FC0-BB20-11D4-8BF5-807565C1790F} - http://www.euro.dell.com/countries/ie/enu/gen/default.htm (file missing) (HKCU)
O12 - Plugin for .au: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O12 - Plugin for .avi: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O12 - Plugin for .BMP: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O12 - Plugin for .mid: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O12 - Plugin for .mol: C:\PROGRA~1\INTERN~1\PLUGINS\NPCHIME.DLL
O12 - Plugin for .mov: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O12 - Plugin for .pdb: C:\PROGRA~1\INTERN~1\PLUGINS\NPCHIME.DLL
O12 - Plugin for .scr: C:\PROGRA~1\INTERN~1\PLUGINS\NPCHIME.DLL
O12 - Plugin for .wav: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1124405366898
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5free/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{46FFD5F9-65D6-4B6F-8DD3-8FCE70B35F5D}: NameServer = 159.134.237.6 159.134.248.17
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O23 - Service: Apache Tomcat 4.1 - Alexandria Software Consulting - C:\Program Files\Apache Group\Tomcat 4.1\bin\tomcat.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Network DDE Client (NetDDEclnt) - Unknown owner - C:\WINDOWS\System32\netddeclnt.exe (file missing)
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\SYSTEM32\ZONELABS\vsmon.exe



thanks for all your help

#6 miekiemoes

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Posted 19 August 2005 - 07:55 AM

Hello, is it possible you forgot this step?

Go to start > run and copy and paste next in the field:

sc delete NetDDEclnt

Click OK


Can you perform this again and post a new hijackthislog?
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#7 coco2coco

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Posted 19 August 2005 - 09:54 AM

Repeated the above instruction again, this is the resulting log:


Logfile of HijackThis v1.99.1
Scan saved at 15:50:13, on 19/08/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\inetsrv\inetinfo.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\PROGRA~1\MI6841~1\MSSQL\binn\sqlservr.exe
C:\WINDOWS\SYSTEM32\ZONELABS\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\realplay.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WKCALREM.EXE
C:\Program Files\WinZip\Wzqkpick.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\HijackThis\HijackThis.exe

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\realplay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O4 - Global Startup: RealDownload.lnk = C:\RealDownload\REALDOWNLOAD.EXE
O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://c:\PROGRA~1\MICROS~1\OFFICE10\EXCEL.EXE/3000
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\SYSTEM32\SHDOCVW.DLL
O9 - Extra button: Dell Home - {09813FC0-BB20-11D4-8BF5-807565C1790F} - http://www.euro.dell.com/countries/ie/enu/gen/default.htm (file missing) (HKCU)
O12 - Plugin for .au: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O12 - Plugin for .avi: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O12 - Plugin for .BMP: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O12 - Plugin for .mid: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O12 - Plugin for .mol: C:\PROGRA~1\INTERN~1\PLUGINS\NPCHIME.DLL
O12 - Plugin for .mov: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O12 - Plugin for .pdb: C:\PROGRA~1\INTERN~1\PLUGINS\NPCHIME.DLL
O12 - Plugin for .scr: C:\PROGRA~1\INTERN~1\PLUGINS\NPCHIME.DLL
O12 - Plugin for .wav: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1124405366898
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5free/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{46FFD5F9-65D6-4B6F-8DD3-8FCE70B35F5D}: NameServer = 159.134.237.6 159.134.248.17
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O23 - Service: Apache Tomcat 4.1 - Alexandria Software Consulting - C:\Program Files\Apache Group\Tomcat 4.1\bin\tomcat.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\SYSTEM32\ZONELABS\vsmon.exe

#8 miekiemoes

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Posted 19 August 2005 - 09:58 AM

Hello,

This is also fixed now.

I see a clean hijackthislog. Well done! How are things running now? :thumbsup:
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#9 coco2coco

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Posted 19 August 2005 - 12:53 PM

Brilliant!! thanks so much for all your help, i've learned a lot and my computer is clean as a whistle :thumbsup:

Thanks again

coco

#10 miekiemoes

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Posted 19 August 2005 - 01:16 PM

Glad I could help you. :thumbsup:

To keep this clean in the future, I would suggest the following things:

Most important thing here --- Visit asap http://windowsupdate.microsoft.com to download and install all the updates and security patches!!

Install Spywareblaster
SpywareBlaster doesn`t scan and clean for so-called spyware, but prevents it from being installed in the first place. It blocks the popular spyware ActiveX controls, and also prevents the installation of any of them via a webpage.

Avoid illegal sites, because that's where most malware is present.

Let your antispywarescanner(s) scan frequently and don't forget to update before.

And I do suggest you perform an online virusscan once in a while. (Housecall and/or Bitdefender). Because what one virusscanner can't find another one maybe can.
Also make sure that your virusscanner, the one that is installed on your system is always up to date!

Make sure your windows has the latest updates: http://windowsupdate.microsoft.com/

If you are having XP SP2, read here how to configure Security Features for Internet Explorer:
http://www.microsoft.com/technet/security/...xp/iesecxp.mspx

More info on how to prevent malware you can also find here (By Tony Klein)

Happy surfing again! :flowers:
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#11 miekiemoes

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Posted 22 August 2005 - 07:01 AM

Since this issue appears resolved ... this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team
a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.
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