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Malware Problem


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2 replies to this topic

#1 adamm2369

adamm2369

  • Members
  • 1 posts
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  • Local time:08:36 PM

Posted 27 December 2009 - 11:12 PM

Somehow I acquired internet security 2010, right when it popped up I knew it was malware. So I tried AVG and it couldn't find anything wrong and I searched the internet on my moms computer because this thing virtually totally disabled my computer. I eventually came across Malwarebytes which removed it ultimately but I am still unable to get my internet to work for some reason? It says I am connected but when I click the browser it pops up like I don't have an internet connection.
Any help would be appreciated

Thank you so much

Below is my dds and attachment



DDS (Ver_09-12-01.01) - NTFSx86
Run by adamm2369 at 18:46:59.69 on Sun 12/27/2009
Internet Explorer: 7.0.6001.18000 BrowserJavaVersion: 1.5.0_12
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.2047.1119 [GMT -6:00]

AV: AVG Anti-Virus *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
SP: AVG Anti-Virus *enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\Windows\system32\lsm.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Windows\system32\svchost.exe -k hpdevmgmt
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\AVG\AVG9\avgam.exe
C:\Windows\System32\StkSrv.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\Program Files\AVG\AVG9\avgemc.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\ASUS\ASUS Live Update\ALU.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\Boingo\Boingo Wi-Fi\Boingo Wi-Fi.exe
C:\Program Files\HP\Digital Imaging\bin\HpqSRmon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\AVG\AVG9\avgtray.exe
C:\Windows\ehome\ehtray.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\explorer.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
\\?\C:\Windows\system32\wbem\WMIADAP.EXE
C:\Windows\system32\wbem\wmiprvse.exe
C:\Users\adamm2369\Desktop\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page =
uSearch Bar = hxxp://safesearch.cyberdefender.com/smallsearch.html
mDefault_Page_URL = hxxp://www.asus.com
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: H - No File
uURLSearchHooks: H - No File
uURLSearchHooks: H - No File
uURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
uURLSearchHooks: H - No File
mURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\progra~1\yahoo!\companion\installs\cpn\yt.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_03\bin\ssv.dll
BHO: {84acd131-147c-4439-8651-03b613a31343} - c:\windows\system32\hGVMCuvU.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: MyIdentityDefender: {a26503fe-b3b8-4910-a9dc-9cbd25c6b8d6} - c:\users\adamm2369\appdata\locallow\cyberdefender\cdmyidd.dll
BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
TB: {0BF43445-2F28-4351-9252-17FE6E806AA0} - No File
TB: MyIdentityDefender: {a26503fe-b3b8-4910-a9dc-9cbd25c6b8d6} - c:\users\adamm2369\appdata\locallow\cyberdefender\cdmyidd.dll
TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\progra~1\yahoo!\companion\installs\cpn\yt.dll
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [ares] "c:\program files\ares\Ares.exe" -h
uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /nosplash /minimized
uRun: [Internet Security 2010] c:\program files\internetsecurity2010\IS2010.exe
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [SMSERIAL] c:\program files\motorola\smserial\sm56hlpr.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [DirectMessenger] "c:\program files\asus\asus direct console\LCMP.EXE"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.6.0_03\bin\jusched.exe"
mRun: [NvSvc] RUNDLL32.EXE c:\windows\system32\nvsvc.dll,nvsvcStart
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
mRun: [Boingo Wi-Fi] "c:\program files\boingo\boingo wi-fi\Boingo.lnk"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [hpqSRMon] c:\program files\hp\digital imaging\bin\hpqSRMon.exe
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe
mRun: [notepad] rundll32.exe c:\windows\system32\notepad.dll,_IWMPEvents@0
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\multif~1.lnk - c:\program files\asus\asus multiframe\MultiFrame.exe
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_03\bin\ssv.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
LSP: c:\windows\system32\rRA7l6Vs4A.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0015-0000-0012-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_12-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
AppInit_DLLs: cgdmfk.dll,qgtsat.dll,gtkusl.dll,avgrsstx.dll
SSODL: PrxMicro - {dd0201b8-48ca-4765-8346-1d0eb848e31e} - No File
SSODL: SetupDrv - {d9a327e4-e486-4ded-b81f-8c7ed4b85861} - No File
SEH: {84C53226-C282-41FE-A4B4-8F05CC5EC24B} - No File
LSA: Authentication Packages = msv1_0 c:\windows\system32\hGVMCuvU

================= FIREFOX ===================

FF - ProfilePath - c:\users\adamm2~1\appdata\roaming\mozilla\firefox\profiles\vmbo5xcy.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.yahoo.com/search?ei=UTF-8&fr=ytff-&p=
FF - prefs.js: browser.search.selectedEngine - Yahoo! Search
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/
FF - prefs.js: keyword.URL - hxxp://search.yahoo.com/search?ei=UTF-8&fr=ytff-&p=
FF - component: c:\program files\avg\avg9\firefox\components\avgssff.dll
FF - component: c:\program files\avg\avg9\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils2.dll
FF - component: c:\program files\avg\avg9\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils3.dll
FF - component: c:\program files\avg\avg9\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils35.dll
FF - component: c:\program files\avg\avg9\toolbar\firefox\avg@igeared\components\xpavgtbapi.dll
FF - plugin: c:\program files\divx\divx plus web player\npdivx32.dll
FF - plugin: c:\program files\google\update\1.2.183.13\npGoogleOneClick8.dll
FF - plugin: c:\program files\java\jre1.5.0_12\bin\NPJava11.dll
FF - plugin: c:\program files\java\jre1.5.0_12\bin\NPJava12.dll
FF - plugin: c:\program files\java\jre1.5.0_12\bin\NPJava13.dll
FF - plugin: c:\program files\java\jre1.5.0_12\bin\NPJava14.dll
FF - plugin: c:\program files\java\jre1.5.0_12\bin\NPJava32.dll
FF - plugin: c:\program files\java\jre1.5.0_12\bin\NPJPI150_12.dll
FF - plugin: c:\program files\java\jre1.5.0_12\bin\NPOJI610.dll
FF - plugin: c:\program files\mozilla firefox\plugins\np32asw.dll
FF - HiddenExtension: Sotfone Tracker: No Registry Reference - c:\program files\mozilla firefox\extensions\sotfone-tracker@sotfone.ru

============= SERVICES / DRIVERS ===============

R0 AvgRkx86;avgrkx86.sys;c:\windows\system32\drivers\avgrkx86.sys [2008-11-21 161800]
R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2008-11-21 333192]
R1 AvgMfx86;AVG On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2008-11-21 28424]
R1 AvgTdiX;AVG8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2008-11-21 360584]
R2 avg9emc;AVG E-mail Scanner;c:\program files\avg\avg9\avgemc.exe [2009-12-24 906520]
R2 avg9wd;AVG WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2009-12-24 285392]
R2 StkSSrv;Syntek AVStream USB2.0 WebCam Service;c:\windows\system32\StkSrv.exe [2006-9-6 24576]
R3 StkCMini;Syntek AVStream USB2.0 1.3M WebCam;c:\windows\system32\drivers\StkCMini.sys [2006-11-10 669568]
S3 WCPU;WCPU;c:\program files\p4g\WCPU.sys [2007-4-12 11120]

=============== Created Last 30 ================

2009-12-27 22:03:00 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-12-27 22:02:58 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-12-27 22:02:58 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-12-27 22:01:12 0 d-----w- c:\users\adamm2~1\appdata\roaming\Malwarebytes
2009-12-27 22:01:06 0 d-----w- c:\programdata\Malwarebytes
2009-12-25 10:43:23 0 ----a-w- c:\windows\system32\26962.exe
2009-12-25 10:23:23 0 ----a-w- c:\windows\system32\29358.exe
2009-12-25 10:03:23 0 ----a-w- c:\windows\system32\11478.exe
2009-12-25 09:43:23 0 ----a-w- c:\windows\system32\15724.exe
2009-12-25 07:31:45 0 ----a-w- c:\windows\system32\19169.exe
2009-12-25 07:11:45 0 ----a-w- c:\windows\system32\26500.exe
2009-12-25 05:01:34 0 ----a-w- c:\windows\system32\6334.exe
2009-12-25 05:00:27 0 d--h--w- C:\$AVG
2009-12-25 04:58:58 0 d-----w- c:\programdata\avg9
2009-12-25 04:41:34 0 ----a-w- c:\windows\system32\18467.exe
2009-12-25 04:21:20 744 ----a-w- c:\windows\system32\wininit.dll
2009-12-25 04:14:30 0 d-----w- c:\program files\common files\DivX Shared

==================== Find3M ====================

2009-12-25 04:59:44 360584 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2009-12-25 04:59:44 333192 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2009-12-25 04:59:28 161800 ----a-w- c:\windows\system32\drivers\avgrkx86.sys
2009-12-25 04:59:28 12464 ----a-w- c:\windows\system32\avgrsstx.dll
2009-12-06 18:29:39 50023 ----a-w- c:\users\adamm2~1\appdata\roaming\nvModes.dat
2009-10-28 20:06:44 106756 ---ha-w- c:\windows\system32\mlfcache.dat
2009-10-07 21:56:22 165508 ----a-w- c:\windows\hpoins28.dat
2009-10-05 06:47:22 51200 ----a-w- c:\windows\inf\infpub.dat
2009-10-05 06:47:21 86016 ----a-w- c:\windows\inf\infstor.dat
2009-10-05 06:47:21 143360 ----a-w- c:\windows\inf\infstrng.dat
2008-10-18 20:36:56 33 ----a-w- c:\program files\ATKPF.ini
2008-06-18 04:02:02 174 --sha-w- c:\program files\desktop.ini
2008-06-18 03:47:56 665600 ----a-w- c:\windows\inf\drvindex.dat
2006-11-02 12:42:02 30674 ----a-w- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 12:42:02 30674 ----a-w- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 12:42:02 287440 ----a-w- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 12:42:02 287440 ----a-w- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfc.dat
1999-05-06 06:22:00 224150 --sha-r- c:\windows\configsetroot\IO.SYS
1999-05-06 06:22:00 1026 --sha-r- c:\windows\configsetroot\MSDOS.SYS
2000-06-21 20:22:56 0 --sha-w- c:\windows\configsetroot\dos\EBD.SYS
2008-10-01 06:31:28 16384 --sha-w- c:\windows\serviceprofiles\localservice\appdata\local\microsoft\windows\history\history.ie5\index.dat
2008-10-01 06:31:28 32768 --sha-w- c:\windows\serviceprofiles\localservice\appdata\local\microsoft\windows\temporary internet files\content.ie5\index.dat
2008-10-01 06:31:28 16384 --sha-w- c:\windows\serviceprofiles\localservice\appdata\roaming\microsoft\windows\cookies\index.dat
2008-11-21 02:21:07 701345 --sha-w- c:\windows\system32\UvuCMVGh.ini2

============= FINISH: 18:47:36.40 ===============

ATTACHMENT


UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_09-12-01.01)

Microsoft® Windows Vista™ Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 4/12/2007 5:55:51 PM
System Uptime: 12/27/2009 5:54:19 PM (1 hours ago)

Motherboard: ASUSTeK Computer Inc. | | G1
Processor: Intel® Core™2 CPU T7200 @ 2.00GHz | CPU 1 | 1995/668mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 86 GiB total, 8.093 GiB free.
D: is FIXED (NTFS) - 58 GiB total, 40.826 GiB free.
E: is CDROM ()
F: is Removable

==== Disabled Device Manager Items =============

Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: Microsoft 6to4 Adapter
Device ID: ROOT\*6TO4MP\0007
Manufacturer: Microsoft
Name: Microsoft 6to4 Adapter #6
PNP Device ID: ROOT\*6TO4MP\0007
Service: tunnel

Class GUID: {6bdd1fc5-810f-11d0-bec7-08002be2092f}
Description: Serial Cable using IrDA Protocol
Device ID: ROOT\UNKNOWN\0000
Manufacturer: (Standard Infrared Port)
Name: Serial Cable using IrDA Protocol
PNP Device ID: ROOT\UNKNOWN\0000
Service: irsir

==== System Restore Points ===================


==== Installed Programs ======================

32 Bit HP CIO Components Installer
3ivx D4 4.5.1 (remove only)
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 7.0
AGEIA PhysX v7.03.21
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Ares 2.0.9
ASUS Direct Console
ASUS Live Update
Asus MultiFrame
ASUS Splendid Video Enhancement Technology
ATK Hotkey
ATKOSD2
AVG 9.0
AviSynth 2.5
Boingo Wi-Fi
Bonjour
BufferChm
Cards_Calendar_OrderGift_DoMorePlugout
ChkMail
Copy
CustomerResearchQFolder
Destination Component
DeviceDiscovery
DeviceManagementQFolder
DivX Plus Web Player
DJ_AIO_03_F4200_ProductContext
DJ_AIO_03_F4200_Software
DJ_AIO_03_F4200_Software_Min
Drug Lord 2
eSupportQFolder
F4200
F4200_Help
Fallout
Fallout2
GPBaseService
Graboid Video 1.65
HP Customer Participation Program 11.0
HP Deskjet F4200 All-In-One Driver Software 11.0 Rel .3
HP Imaging Device Functions 11.0
HP Photosmart Essential 2.5
HP Photosmart Essential 3.0
HP Print Diagnostic Utility
HP Smart Web Printing
HP Solution Center 11.0
HP Update
HPProductAssistant
HPSSupply
iTunes
J2SE Runtime Environment 5.0 Update 12
Java™ 6 Update 3
LifeFrame2
Malwarebytes' Anti-Malware
MarketResearch
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB929729)
Microsoft Games for Windows - LIVE
Microsoft Games for Windows - LIVE Redistributable
Microsoft Office Excel MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office Home and Student 2007 Trial
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Office Word Viewer 2003
Microsoft Silverlight
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual J# .NET Redistributable Package 1.1
MobileMe Control Panel
Motorola SM56 Speakerphone Modem
Mozilla Firefox (3.0.16)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB941833)
MyIdentityDefender Toolbar
NB Probe
Net4Switch
NVIDIA Drivers
Power Tab Editor 1.7
Power4Gear eXtreme
PowerForPhone
PSSWCORE
QuickTime
Realtek 8169 PCI, 8168 and 8101E PCIe Ethernet Network Card Driver for Windows Vista
Realtek High Definition Audio Driver
Safari
Scan
Security Update for CAPICOM (KB931906)
Shop for HP Supplies
Skype™ 4.1
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#2 Orange Blossom

Orange Blossom

    OBleepin Investigator


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Posted 06 January 2010 - 06:53 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results, click no to the Optional_Scan
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet. You can find information on A/V control HERE

Orange Blossom :(
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript

#3 Orange Blossom

Orange Blossom

    OBleepin Investigator


  • Moderator
  • 36,807 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Bloomington, IN
  • Local time:10:36 PM

Posted 13 January 2010 - 11:39 PM

Due to the lack of feedback, this Topic is now closed.

In case you still have problems, please send me a Private message to reopen this topic within the next 5 days. Beyond that point, please start a new topic.

Orange Blossom :(
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




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