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BSOD new i7 system


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#1 fred84

fred84

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Posted 27 December 2009 - 04:07 PM

Recently built this system and installed Win7 on it. The computer runs fine, except for when I play Lord of the Rings online. It can run for hours and then crash, or it can crash right away. I went thru the forums here and found the place where it says how to analyze the crash, starting with malware etc. I did find one malware entry in the registry, which I cleaned, but I am still getting the crashes. I finally analyzed the dump file and am posting it below. Any help would be appreciated. If more info is needed (more system stats, etc) let me know.




Microsoft ® Windows Debugger Version 6.11.0001.404 AMD64
Copyright © Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Systeminstallfiles\MEMORY.DMP]
Kernel Summary Dump File: Only kernel address space is available

WARNING: Whitespace at end of path element
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols

Executable search path is:
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02e18000 PsLoadedModuleList = 0xfffff800`03055e50
Debug session time: Sat Dec 26 17:40:28.540 2009 (GMT-5)
System Uptime: 0 days 0:55:09.852
Loading Kernel Symbols
...............................................................
................................................................
.................................
Loading User Symbols
PEB is paged out (Peb.Ldr = 00000000`fffdf018). Type ".hh dbgerr001" for details
Loading unloaded module list
......
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {ffffffff80610000, 0, fffff80002ea9e60, 5}

*** ERROR: Module load completed but symbols could not be loaded for ctoss2k.sys
*** ERROR: Module load completed but symbols could not be loaded for ctaud2k.sys
*** ERROR: Module load completed but symbols could not be loaded for ctprxy2k.sys
PEB is paged out (Peb.Ldr = 00000000`fffdf018). Type ".hh dbgerr001" for details
PEB is paged out (Peb.Ldr = 00000000`fffdf018). Type ".hh dbgerr001" for details
Probably caused by : ctoss2k.sys ( ctoss2k+5bf3 )

Followup: MachineOwner
---------

6: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced. This cannot be protected by try-except,
it must be protected by a Probe. Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: ffffffff80610000, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff80002ea9e60, If non-zero, the instruction address which referenced the bad memory
address.
Arg4: 0000000000000005, (reserved)

Debugging Details:
------------------

PEB is paged out (Peb.Ldr = 00000000`fffdf018). Type ".hh dbgerr001" for details
PEB is paged out (Peb.Ldr = 00000000`fffdf018). Type ".hh dbgerr001" for details

READ_ADDRESS: ffffffff80610000

FAULTING_IP:
nt!MmProbeAndLockPages+130
fffff800`02ea9e60 410fb601 movzx eax,byte ptr [r9]

MM_INTERNAL_CODE: 5

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

BUGCHECK_STR: 0x50

PROCESS_NAME: lotroclient.ex

CURRENT_IRQL: 0

TRAP_FRAME: fffff88008b7a500 -- (.trap 0xfffff88008b7a500)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000010 rbx=0000000000000000 rcx=0000000000000000
rdx=0000000000000010 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80002ea9e60 rsp=fffff88008b7a690 rbp=fffff88008b7a830
r8=fffffa80043ae310 r9=ffffffff80610000 r10=0000000000000010
r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei ng nz ac pe nc
nt!MmProbeAndLockPages+0x130:
fffff800`02ea9e60 410fb601 movzx eax,byte ptr [r9] ds:003f:0000=??
Resetting default scope

LAST_CONTROL_TRANSFER: from fffff80002f07b91 to fffff80002e89f00

STACK_TEXT:
fffff880`08b7a398 fffff800`02f07b91 : 00000000`00000050 ffffffff`80610000 00000000`00000000 fffff880`08b7a500 : nt!KeBugCheckEx
fffff880`08b7a3a0 fffff800`02e87fee : 00000000`00000000 ffffffff`ffffffff fffffa80`03ed6f00 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x40f5b
fffff880`08b7a500 fffff800`02ea9e60 : 00000000`00000000 00000000`00000000 fffffa80`050e47b0 fffff880`074e50fb : nt!KiPageFault+0x16e
fffff880`08b7a690 fffff880`041a0bf3 : fffffa80`043ae2e0 fffff880`074e3a00 00000000`00000002 ffffffff`80610000 : nt!MmProbeAndLockPages+0x130
fffff880`08b7a7a0 fffff880`0434fccf : fffffa80`03e40008 fffffa80`045d4e50 fffffa80`050a6e98 fffffa80`04c0f010 : ctoss2k+0x5bf3
fffff880`08b7a7e0 fffff880`0432fc71 : 00000000`00000000 fffffa80`04443350 00000000`0000002c 00000000`0000000e : ctaud2k+0x3eccf
fffff880`08b7a8c0 fffff880`043214a8 : 00000000`00000000 fffffa80`04fe8b10 fffffa80`04443350 00000000`0000002c : ctaud2k+0x1ec71
fffff880`08b7a910 fffff880`04357f91 : fffff680`0041ea00 fffff680`0041ea00 fffffa80`01b8bce0 fffff680`0041eff8 : ctaud2k+0x104a8
fffff880`08b7a940 fffff880`045f7773 : 00000000`0029f044 00000000`00000000 fffffa80`050a6e80 fffffa80`04443398 : ctaud2k+0x46f91
fffff880`08b7a9c0 fffff800`031a23a7 : fffffa80`068319c0 fffff880`08b7aca0 fffffa80`068319c0 fffffa80`04443280 : ctprxy2k+0x5773
fffff880`08b7aa10 fffff800`031a2c06 : fffff880`03115180 00000000`00000000 00000000`00000000 00000000`00000000 : nt!IopXxxControlFile+0x607
fffff880`08b7ab40 fffff800`02e89153 : 00000000`00000000 fffff800`031a3dfc fffff880`08b7aca0 00000000`00000000 : nt!NtDeviceIoControlFile+0x56
fffff880`08b7abb0 00000000`74d22dd9 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`8060f0f8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x74d22dd9


STACK_COMMAND: kb

FOLLOWUP_IP:
ctoss2k+5bf3
fffff880`041a0bf3 488b4b28 mov rcx,qword ptr [rbx+28h]

SYMBOL_STACK_INDEX: 4

SYMBOL_NAME: ctoss2k+5bf3

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: ctoss2k

IMAGE_NAME: ctoss2k.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 4a405e17

FAILURE_BUCKET_ID: X64_0x50_ctoss2k+5bf3

BUCKET_ID: X64_0x50_ctoss2k+5bf3

Followup: MachineOwner
---------

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#2 fred84

fred84
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Posted 27 December 2009 - 04:09 PM

Oh, I forgot to mention that I ran Memtest all night, and it seems like the Ram is fine.




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