Vista Internet not working

Basically im trying to fix my mothers laptop right now and nothing is working, see my little neice was playing on the computer clicked something and now i cannot get an IP address. Wired and wireless both say connected but no internet at all, windows auto fix for the problem proved about as usefull as vista itself. Any ideas on how to get the internet back up and running, i tried to search online for a solution but vista has so many problems with it i couldnt wade through the hundreds of problems that could cause this. Im quite experianced with computers (XP specifially) and really need help as i dont want to reinstall the whole OS for such an annoying problem. thanks in advance

Bump, in serious need of help here please

hello

see if this helps. http://www.windowsreference.com/windows-20...-2000xpvista-2/

No such luck, interesting thing i found is when im CMD i type ipconfig, all the adaptors say "media diconnected" aside from my Wireless which has no default gateway. and when i try to /release it i ge tthe error " the requested operation requires evaluation"

Bump. I dont know jack about vista even some leads to what it could be would be a massive help

" the requested operation requires evaluation"

that means when you open cmd you must right click and "run as administrator"

hope this helps

have you tried resetting the modem? most you just unplug for like 30 seconds but some you have to use a saftey pin and push a reset button for about 30 seconds.
maybe contact your isp.

i type ipconfig, all the adaptors say "media diconnected"

Is the erthernet cable plugged in at this time? If not try with it plugged in with elevated command prompt. when this all started was it wired or wireless? if wireless it may just be turned off.
try control panel(classic view) > windows mobility center > turn wireless on.

best of luck

The problem started in wireless, we have several computers on the network its the only one with a problem. And wired wireless makes no difference it says connected but nothing works. I cant imagine what the hell my neice did to this computer. And when i run the ipconfi/renew nothing happens. and yes the wireless is on. Like i said im the house/family IT ive went through every possible problem i know. If it helps at all which since its microsofts gauge im sure its bs, the three part visual internet connection thing in vista has a nasty X between the second and third icon, and for some reason my network is identified as Unidentified network. This is very frustrating and im just about ready to reinstall windows on this expensive paper weight

one addition in Ipconfig, all active connections dont seem to have "connection-specific DNS suffix" or a "default Gateway" im going to take a stab in the dark and guess this is most likely my problem

have you tried system restore to before problem started?

http://www.howtogeek.com/howto/windows-vis...system-restore/

Yes i have, it errors saying my hard drive is corrupt and to check it, upon trying to check it the peice of bleep errors more and tells me it cant even run check. I have also done a bit more research and noticed my interney is considered "Local Only" ive tried resetting my workgroup deleting it, reinstalling drivers (for some reason toshiba docent feel the need to include drivers for the OS the laptop came with only windows 7). one forum told me to go into my registry and check for a ID of some sort thru localmachine/software/microsoft/windows NT/network card But for some reason NOTHING is in that registry entry. Im about to just give up. Note to everybody reading this DO NOT USE VISTA it is the single biggest most stressful peice of bleep ever invented by man. I can count several times when this poorly programmed turd has actually tried to load a web page as part of "internet troubleshooting"....are they retarded?

no more help/suggestion?