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google redirected to german version, searches redirected to shopping sites


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5 replies to this topic

#1 ubergoober01

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Posted 27 December 2009 - 12:44 AM

My google start page keeps coming up in German. I set the home page to google.com/ncr, but I know there's still a problem. Also, I get redirected sometimes to sites that are NOT what I know the end result page is supposed to be - but rather to a site displaying shopping sites as a search return. This is being posted by a friend using my comp via logmein...

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#2 Elise

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Posted 27 December 2009 - 06:01 AM

As no logs have been posted, I am shifting this topic from the specialized HiJack This forum to the Am I Infected forum.

==>PLEASE DO NOT NOW POST LOGS<== unless a log is specifically requested.

Please describe the issues you are experiencing with your computer.

regards, Elise


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#3 boopme

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Posted 27 December 2009 - 03:01 PM

Hello and welcome please run these next. If you have Spybot installed temporarily disable it.
Next run ATF:
Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

Please download ATF Cleaner by Atribune & save it to your desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main "Select Files to Delete" choose: Select All.
  • Click the Empty Selected button.
  • If you use Firefox browser click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • If you use Opera browser click Opera at the top and choose: Select All
  • Click the Empty Selected button.
    If you would like to keep your saved passwords, please click No at the prompt.
  • Click Exit on the Main menu to close the program.

Next run MBAM (MalwareBytes):

NOTE: Before saving MBAM please rename it to zztoy.exe....now save it to your desktop.

Please download Malwarebytes Anti-Malware and save it to your desktop.

alternate download link

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.


Please read and follow all these instructions very carefully.
  • Please download GooredFix and save it to your Desktop.
  • Double-click GooredFix.exe to run it.
  • A log will open, please post the contents of that log in your next reply (it can also be found on your desktop, called Goored.txt).

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#4 ubergoober01

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Posted 05 January 2010 - 02:47 AM

Sorry for the delay. This computer is in Anchorage, and I'm accessing it from Oregon, so we've got schedules to match up.

boopme, I ran the programs as requested. In this case, Mbam found no problems. I can, however, add some info I didn't have before:
Spybot finds several issues like "securesoftwarepayments" and the like. When I try to "fix the problem" it comes back and says it can't create c:\windows\system32\drivers\etc\hosts. I look, but see no such file. There is a file called hosts.somelongnumber.backup, but that file is very basic. I ran Hijackthis, and it had something to say on the subject, but could not actually fix the problem. it gave me the advice to run notepad c:\windows\system32\drivers\etc\host, which I did, and in which there were a ton of entries related to the above-quoted securesoftwarepayments, and permutations of that name, and also a ton of items for google.this country or that. HJT suggested I delete the file, but I cannot. It suggested I save the file that it showed as c:\windows\system32\drivers\etc\'hosts.' (quotes include), but this had no real effect, as near as I can tell. I have the HJT log to share when requested
(edit: another anomoly - I downloaded HJT from filehippo, and got a hijackthis.msi file. When trying to install, got a message about system administrator had a policy that wouldn't allow this type of file to run, or something like that. I found HJT.exe from somewhere else, and it installed fine. Can't remember where it came from. I'll wait to do anything else until I've heard back here.

OK, the goored.txt file returned as follows:
GooredFix by jpshortstuff (02.01.10.1)
Log created at 22:35 on 04/01/2010 (Owner)
Firefox version 3.5.6 (en-US)

========== GooredScan ==========


========== GooredLog ==========

C:\Program Files\Mozilla Firefox\extensions\
{972ce4c6-7e08-4474-a285-3208198ce6fd} [02:26 10/12/2009]
{CAFEEFAC-0016-0000-0004-ABCDEFFEDCBA} [06:52 21/12/2009]
{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} [02:28 10/12/2009]

C:\Documents and Settings\Owner\Application Data\Mozilla\Firefox\Profiles\ty1v0cgr.default\extensions\
{20a82645-c095-46ed-80e3-08825760534b} [02:26 10/12/2009]
{635abd67-4fe9-1b23-4f01-e679fa7484c1} [19:17 23/12/2009]
{73a6fe31-595d-460b-a920-fcc0f8843232} [07:28 05/01/2010]
{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d} [07:28 05/01/2010]
{F8CC37C3-CBEB-4A00-8CBF-26A88693F0C5} [02:26 10/12/2009]

[HKEY_LOCAL_MACHINE\Software\Mozilla\Firefox\Extensions]
"jqs@sun.com"="C:\Program Files\Java\jre6\lib\deploy\jqs\ff" [02:27 10/12/2009]
"{20a82645-c095-46ed-80e3-08825760534b}"="c:\WINDOWS\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\" [20:23 10/12/2009]
"smartwebprinting@hp.com"="C:\Program Files\HP\Digital Imaging\Smart Web Printing\MozillaAddOn2" [06:21 13/12/2009]

-=E.O.F=-

Edited by ubergoober01, 05 January 2010 - 03:10 AM.


#5 ubergoober01

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Posted 07 January 2010 - 12:28 AM

hello? should I start this as a new topic?

#6 Elise

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Posted 07 January 2010 - 04:12 AM

Hi, lets see if we can get your hostsfile back :thumbsup:

Please download HostsXpert 4.2
  • Extract (unzip) HostsXpert.zip to a permanent folder on your hard drive such as C:\HostsXpert
  • Double-click HostsXpert.exe to run the program.
  • Click "Restore MS Hosts File". Note - if you get an error message, click first "Make Writeable".
  • Click OK at the confirmation box.
  • Click "Make Read Only".
  • Click the X to exit the program.
-- Note: If you were using a custom Hosts file you will need to replace any of those entries yourself.


GMER
-------
Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.

regards, Elise


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