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Unknown Malware / rzsuej.dll active on system32

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3 replies to this topic

#1 DavidVRF


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Posted 26 December 2009 - 10:44 PM


I will try to describe the situation: OS: Vista Home Premium/ Normal boot will lead to white popup screen with unknown characters, plus words "DOWNLOAD MASTER", a countdown clock with 02:59:00, wich will start to countdown and more unkown character below. Any program won't open. Normal windows usage won't work. Start menu opens, but nothing else works. Not even shutdown. System has to be hardbooted. CRT+ALT+DEL won´t work, etc.

Only option to post actual image of prblem would be taking a picture since printscreen wont work. Neither able to copy content.

On Safe mode: Ran: Malwarebytes Anti-malware/Spybot/Panda online. Cleaned malware registry logs, but they keep coming back on reboot. Unknown file "c:\windows\system32\rzsuej.dll" as running process.

Kapersky/Avira won't install.

DDS (Ver_09-12-01.01) - NTFSx86 NETWORK
Run by David Fernandes at 0:51:24,77 on 27/12/2009
Internet Explorer: 7.0.6000.16890 BrowserJavaVersion: 1.6.0_13

============== Running Processes ===============

============== Pseudo HJT Report ===============

uStart Page = about:blank
uInternet Settings,ProxyOverride = *.local
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Auxiliar de Conexão do Windows Live: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: GbIehObj Class: {c41a1c0e-ea6c-11d4-b1b8-444553540007} - c:\progra~1\gbplugin\gbiehAbn.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
mRun: [MSConfig] "c:\windows\system32\msconfig.exe" /auto
mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
mRunServices: [Virtual Network Driver] vdnhost.exe
mPolicies-system: EnableLUA = 0 (0x0)
IE: E&xportar para o Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
DPF: {1E54D648-B804-468d-BC78-4AFFED8E262E} - hxxp://www.srtest.com/srl_bin/sysreqlab_srl.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {E37CB5F0-51F5-4395-A808-5FA49E399007} - hxxps://wwws.realsecureweb.com.br/mpr/plugin/Cab/GbPluginABN.cab
TCP: {6BC062AF-7BFA-4D45-9B59-AD0EC9C6CD2F} =,
Notify: GbPluginAbn - c:\progra~1\gbplugin\gbiehAbn.dll
Notify: igfxcui - igfxdev.dll
AppInit_DLLs: c:\windows\system32\rzsuej.dll
SEH: GbPluginObj Class: {e37cb5f0-51f5-4395-a808-5fa49e399007} - c:\progra~1\gbplugin\gbiehAbn.dll
Hosts: iplounge

================= FIREFOX ===================

FF - ProfilePath - c:\users\davidf~1\appdata\roaming\mozilla\firefox\profiles\izg8zwtw.default\
FF - component: c:\users\david fernandes\appdata\roaming\mozilla\firefox\profiles\izg8zwtw.default\extensions\{87f8774f-b485-47e2-a755-a40a8a5e8873}\components\GbMzhUni.dll
FF - component: c:\users\david fernandes\appdata\roaming\mozilla\firefox\profiles\izg8zwtw.default\extensions\{87f8774f-b485-47e2-a755-a40a8a5e8874}\components\GbMzhAbn.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\update\\npGoogleOneClick8.dll
FF - plugin: c:\program files\nvidia corporation\3d vision\npnv3dv.dll
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}

c:\program files\mozilla firefox\defaults\pref\firefox-l10n.js - pref("browser.fixup.alternate.suffix", ".com.br");

============= SERVICES / DRIVERS ===============

=============== Created Last 30 ================

2009-12-27 02:50:56 54016 ----a-w- c:\windows\system32\drivers\hcgwawgi.sys
2009-12-26 23:37:01 0 d-----w- c:\programdata\Spybot - Search & Destroy
2009-12-26 23:37:01 0 d-----w- c:\program files\Spybot - Search & Destroy
2009-12-26 21:04:41 0 d-----w- c:\users\davidf~1\appdata\roaming\Malwarebytes
2009-12-26 21:04:37 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2009-12-26 21:04:36 0 d-----w- c:\programdata\Malwarebytes
2009-12-26 21:04:35 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2009-12-26 21:04:35 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2009-12-26 19:38:38 0 d-----w- c:\programdata\Kaspersky Lab Setup Files
2009-12-26 16:52:13 28552 ----a-w- c:\windows\system32\drivers\pavboot.sys
2009-12-26 16:51:24 0 d-----w- c:\program files\Panda Security
2009-12-24 11:58:48 0 d-----w- c:\program files\DVDVideoSoft
2009-12-24 11:58:48 0 d-----w- c:\program files\common files\DVDVideoSoft
2009-12-18 22:07:16 3578368 ----a-w- C:\Lista de Preços HerbalifeLista de Preços Nov 2009-9a.xls
2009-12-11 19:33:09 3407872 ----a-w- C:\A4EBA000

==================== Find3M ====================

2009-12-26 19:04:50 87072 ----a-w- c:\windows\system32\prfc0416.dat
2009-12-26 19:04:50 514042 ----a-w- c:\windows\system32\prfh0416.dat
2009-12-26 15:49:35 67777 ----a-w- c:\programdata\nvModes.dat
2009-11-13 01:11:20 108144 ----a-w- c:\windows\system32\CmdLineExt.dll
2009-10-31 19:43:55 88704 ----a-w- c:\windows\system32\packet.dll
2009-10-31 19:43:55 42512 ----a-w- c:\windows\system32\drivers\npf.sys
2009-10-31 19:43:55 240240 ----a-w- c:\windows\system32\wpcap.dll
2009-10-31 17:54:33 86016 ----a-w- c:\windows\inf\infstrng.dat
2009-10-31 17:54:33 51200 ----a-w- c:\windows\inf\infpub.dat
2009-10-31 17:54:31 86016 ----a-w- c:\windows\inf\infstor.dat
2009-10-28 02:05:00 812648 ----a-w- c:\windows\system32\nvsvc.dll
2009-10-28 02:05:00 66664 ----a-w- c:\windows\system32\nvshext.dll
2009-10-28 02:05:00 12686440 ----a-w- c:\windows\system32\nvcpl.dll
2009-10-28 02:05:00 122984 ----a-w- c:\windows\system32\nvvsvc.exe
2009-10-28 02:05:00 110184 ----a-w- c:\windows\system32\nvmctray.dll
2009-10-26 18:54:24 588392 ----a-w- c:\windows\system32\NVUNINST.EXE
2009-10-01 12:29:14 195440 ------w- c:\windows\system32\MpSigStub.exe
2009-01-04 17:39:47 174 --sha-w- c:\program files\desktop.ini
2008-08-12 00:31:22 665600 ----a-w- c:\windows\inf\drvindex.dat
2006-11-06 01:29:50 37412 ----a-w- c:\windows\inf\perflib\0416\perfd.dat
2006-11-06 01:29:50 37412 ----a-w- c:\windows\inf\perflib\0416\perfc.dat
2006-11-06 01:29:50 318818 ----a-w- c:\windows\inf\perflib\0416\perfi.dat
2006-11-06 01:29:50 318818 ----a-w- c:\windows\inf\perflib\0416\perfh.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfc.dat
2008-01-21 20:27:05 16384 --sha-w- c:\windows\serviceprofiles\localservice\appdata\local\microsoft\windows\history\history.ie5\index.dat
2008-01-21 20:27:05 32768 --sha-w- c:\windows\serviceprofiles\localservice\appdata\local\microsoft\windows\temporary internet files\content.ie5\index.dat
2008-01-21 20:27:05 16384 --sha-w- c:\windows\serviceprofiles\localservice\appdata\roaming\microsoft\windows\cookies\index.dat
2006-11-02 09:45:58 140836 --sh--w- c:\windows\system32\p.dll
2006-11-02 09:45:58 140836 --sh--w- c:\windows\system32\rzsuej.dll

============= FINISH: 0:52:50,70 ===============

Rootrepeal error log:
01:39:56: FOPS - DeviceIoControl Error! Error Code = 0xc0000024 Extended Info (0x00000100)
01:39:56: DeviceIoControl Error! Error Code = 0x1e7
01:39:56: FOPS - DeviceIoControl Error! Error Code = 0xc0000024 Extended Info (0x00000100)
01:39:56: FOPS - DeviceIoControl Error! Error Code = 0xc0000024 Extended Info (0x00000100)
01:39:56: DeviceIoControl Error! Error Code = 0x1e7
01:39:56: FOPS - DeviceIoControl Error! Error Code = 0xc0000024 Extended Info (0x00000100)
01:41:42: FOPS - DeviceIoControl Error! Error Code = 0xc0000024 Extended Info (0x00000100)
01:41:42: DeviceIoControl Error! Error Code = 0x1e7
01:41:42: FOPS - DeviceIoControl Error! Error Code = 0xc0000024 Extended Info (0x00000100)

David Vasquez

Attached Files

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#2 Elise


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Posted 06 January 2010 - 04:08 PM

Hello ,
And :( to the Bleeping Computer Malware Removal Forum
. My name is Elise and I'll be glad to help you with your computer problems.

I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.

You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.
If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results. Post both logs (no need to zip attach.txt).
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.

Please be patient and I'd be grateful if you would note the following
  • The cleaning process is not instant. DDS logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  • Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  • The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.
In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply
  • A detailed description of your problems
  • A new DDS log (don't forget attach.txt)
  • GMER log
Please do NOT post logs as attachments, unless you are unable to copy/paste a log directly in the reply box.

Thanks and again sorry for the delay.

regards, Elise

"Now faith is the substance of things hoped for, the evidence of things not seen."


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Malware analyst @ Emsisoft



#3 DavidVRF

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Posted 08 January 2010 - 07:37 AM


My original post problem has been solved!


Thanks for your time Elise !!


#4 Elise


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Posted 08 January 2010 - 08:08 AM

Glad to hear that :(

This topic will now be closed.

regards, Elise

"Now faith is the substance of things hoped for, the evidence of things not seen."


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