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#1 dignaty


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Posted 26 December 2009 - 07:57 PM

I have windows xp PC computer. I had a virus called "advanced virus remover". It has several annoying symptoms like disabling task manager in my adminstrator accounts and taking the sound out of my computer .. I ran combofix, and ad aware and all of the symptoms of been removed, except for now my computers have no sound.

I cant do sytem restore it says "system restore have been turned off by group policy contact domain adminstrator to turn it on". Thanks for any help:)

Oh and i cant use start menu or my desktop because system security 2009 and advanced virus remover made my desktop blank so i rely on task manager to go on the internet, if you can help me fix my desktop thx in advance

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#2 garmanma


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Posted 26 December 2009 - 08:42 PM

you are still infected
You need to take care of that first

Please read the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log". If you cannot complete a step, then skip it and continue with the next. In Step 6 there are instructions for downloading and running DDS which will create a Pseudo HJT Report as part of its log.

You will also be instructed to create a Root Repeal Log

When you have done that, post your log in the HijackThis Logs and Malware Removal forum, NOT here, for assistance by the HJT Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the HJT Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

The HJT team is very busy and it will take awhile to get to your post
Please be patient and good luck

Edited by garmanma, 26 December 2009 - 08:43 PM.

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why won't my laptop work?

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#3 dignaty

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Posted 27 December 2009 - 08:03 PM

k thx

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