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All sorts of things


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#1 Omegastick

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Posted 26 December 2009 - 05:11 PM

Ok, I have just about 15 minutes ago had a huge attack of spyware. I have lots of messages from things like "Internet Security 2010" etc. I can't use task manager or regedit because it gives me an "application cannot be executed. The file is infected" error. It keeps playing the system error sound (which I have changed to a nice telephone sound instead of the ear piercing default one). And firefox keeps jumping to ad sites.

I honestly don't know how this happened. I'm not bad with computers (I proggramed my first AI shortly after my thirteenth birthday) but this just came out of the blue. I was downloading visual basic from microsoft (I wanted to put the basics of a text based game I had written in QBasic into VB) when my windows firewall was turned off by a virus, then about ten minutes later internet explorer (which I never use) popped up with an ad site. Shortly after internet security 2010 started running and I started an AVG and Malwarebytes scan. AVG turned up several viruses and I restarted my computer like it told me to. When my computer woke up again I had an error message saying something about viruses and how I shouldn't use my computer until I had gotten rid of them. Also my background was black with a green rectangle saying about viruses and how I shoud rid myself of them.

This had happened before and got to such a state that my computer just packed up, and we were charged 100 to fix it again. Last time it happened it was slow, it took months but this time it has jumped to about midway through the process.

Any help would be appreciated, but if I'm doomed as I hope I am not is there anything I can do to save the files on my computer (last time my hard drive was partially wiped, but somethings remained, some of them I had deleted years before)?

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#2 boopme

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Posted 26 December 2009 - 05:31 PM

Hello and welcome.. can you run these from your desktop or a USB or CD?
I am moving this from XP to the Am I Infected section of the Security forum.

RKill....

Please download Rkill by Grinler and save it to your desktop.Link 2
Link 3
Link 4
  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista, right-click on it and Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
  • If the tool does not run from any of the links provided, please let me know.
You will need to run the application again if rebooting the computer occurs along the way.



Next run MBAM (MalwareBytes):

NOTE: Before saving MBAM please rename it to zztoy.exe....now save it to your desktop.

Please download Malwarebytes Anti-Malware and save it to your desktop.

alternate download link

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.


If you are blocked from MBAM try SAS below.. If you can run both Do so. Post all logs..Thanks
Next run ATF and SAS:

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 Omegastick

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Posted 26 December 2009 - 07:25 PM

Ok, pretty much everything is fixed. I still have no clue what cause this but I'm installing a secondary firewall just incase. only one problem: the background of this site has gone white, and all the formatting has been lost. Not sure what this is but it's only minor.

Thanks for the help. (btw, I'm installing Folding@Home)

#4 boopme

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Posted 26 December 2009 - 10:16 PM

OK, well not knowing what was removed I hope your good here.
FOld ON it's a good thing..

By secondary you mean an alternate to the Windows Firewall correct?

Check this first on the site background. Do you see this line at the very bottom of the page ?
This is a "lo-fi" version of our main content. To view the full version with more information, formatting and images, please click here.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 Omegastick

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Posted 27 December 2009 - 09:41 AM

Nope, this is the hi-fi version. It has pictures and everything, and the option to go to lo-fi. But the background is white and there is no formatting.

#6 boopme

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Posted 27 December 2009 - 02:48 PM

Go to Start > Control Panel > Display. Click on the "Desktop" tab, then the "Customize Desktop..." button.
Click on the "Web" tab, then under Web Pages, uncheck and delete everything you find (except "My Current Home page").
These are some common malware related entries you may see:
  • Security Info
  • Warning Message
  • Security Desktop
  • Warning Homepage
  • Privacy Protection
  • Desktop Uninstall
If present, select each entry and click the Delete button.
Also, make sure the Lock desktop items box is unchecked. Click "Ok", then "Apply" and "Ok".

When done, go back into your Desktop Settings and you should be able to change the color/theme to whatever you want.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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