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using teamviewer, now windows won't load.


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#1 Dutch70

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Posted 26 December 2009 - 04:55 PM

Hello and thank you for reading my post.

I was using a program called teamviewer to control my laptop from my desktop and I selected "reboot in safe mode". My laptop restarted and goes to the place you select safe mode,
safe mode with networking, start windows normally etc... I've selected every option on that page, and it flashes something, and then goes back to the safe mode log in page.

I don't care if I have to reformat the pc...it doesn't have anything on it anyway, but it's not even letting me do that. It either shuts down, or goes back to the page mentioned above.

I tried to do a repair on windows from the cd, and it just shut down completely at about 41% complete, I also used an OpenSuse cd to try and get it on the net, and the pc worked fine, but I can't get it connected to the internet, because I don't remember the set up I should be using.

Please help... I gave the laptop to my daughter & she will be going home soon which is about 3 1/2 hours away, I really need to get it fixed before she goes.

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#2 Budapest

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Posted 27 December 2009 - 05:04 PM

Sudden shutdowns can be caused by overheating. Try blowing out all the vents on the computer with compressed air.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

#3 Dutch70

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Posted 08 March 2010 - 06:06 AM

I reinstalled windows to fix the problem with windows not loading. I did blow out the vents as you said, and have not had any problems out of it for a while.
That was a difficult problem to explain with 2 computers involved. I didn't do it very well.

Thank you for your quick response!




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