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Firefox/Google Re-Directed


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#1 Dave MiamiBeach

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Posted 26 December 2009 - 03:19 PM

Using Firefox, Windows XP on a Dell 8400 desktop, I am getting re-directed to useless web sites like searchfindsite.com or savecompare.com. Not always but randomly.

I have uploaded new copy of malwarebytes - renamed, updated and run scan without problem - it shows no infection.

Zonealarm shows nothing. Spybot Search and Destroy shows nothing. Combofix hangs up. Windows MRT shows clean now but 10 days ago it showed that it partially cleaned win32.Alureon.F

Unable to run windows update - it is blocked. Tried to run from Microsoft website and that was unsuccessful. I have latest version of JAVA and
all the older versions removed.

Running root repeal I get c:\hiberfil.sys locked to windows API! I don't know what that means.

Previously I had a problem with iastor.sys, cbidf2k.sys and atapi.sys but Combofix cleaned those. I also had an win32.Adware.Ezula /C but adaware cleaned that. Now, this seems to be new problem.

This thing has been driving me crazy. Please help.

Thanks

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#2 boopme

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Posted 26 December 2009 - 06:08 PM

Hello, HIBERFIL.SYS is a file the system creates when the computer goes into hibernation mode. It's a locked file not a problem.

You will need to run HJT/DDS.
Please follow this guide. go and do steps 6 thru 8 ,, Preparation Guide For Use Before Using Hijackthis. Then go here HijackThis Logs and Virus/Trojan/Spyware/Malware Removal ,click New Topic,give it a relevant Title and post that complete log.

Let me know if it went OK.

EDIT:
Now that your log is properly posted here: http://www.bleepingcomputer.com/forums/t/281512/firefox-google-hijacker-trojan/ (I merged the two topics to avoid confusion and for the sake of continuity. ~ OB you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days, up to two weeks perhaps less, to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic.

Edited by Orange Blossom, 28 December 2009 - 09:00 PM.

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