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Wireless Connected but no internet access

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3 replies to this topic

#1 ZEHCO68


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Posted 25 December 2009 - 07:36 PM

I hope someone can help - I am trying to clean up our babysitters computer that had many virus' and not virus protection. I have installed AVG 8.5 and cleaned up what it could since I can not update the software since I have no internet connectivity. I have also run a registry cleaner and looked over the HijackThis log. My wireless connection says it is connected and my other computers are connecting just fine. This is a Gatweay computer connecting to Qwest DSL and using a linksys wireless card. If anyone has any suggestions on what else I can do to fix the connection issue, that would be great. Thanks!

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#2 hamluis



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Posted 26 December 2009 - 08:16 AM

IMO...any system that is highly infected...is likely to have key files damaged by either the malware or the removal attempts of malware.

A clean install would be the only solution that would ensure the integrity of the system.


#3 ZEHCO68

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Posted 26 December 2009 - 03:10 PM

Thanks for the information - I was afraid someone would say that - what do you mean by a clean install? reloading XP all together??? Thanks again!

#4 figgis41


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Posted 28 December 2009 - 10:46 AM

hi,,, yes,, a clean install is basically starting over again,,,, you firstly format the drive which wipes everything off it and then put on a clean addition of the os,,,,,,,,
scroll down to the bit that says "Step-by-Step: Clean installing Windows XP (Interactive Setup)"
hope this helps.
apologies for the but in Louis :thumbsup:
Figgis,,,, LUFC

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