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Redirecting and Slow


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23 replies to this topic

#1 noscottno

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Posted 25 December 2009 - 03:23 PM

A few days ago my home computer starting to get very slow, even freezing up at times. As time went on the problem worsened, and I started to get redirected to random websites while web browsing. After a frustrating few hours I found that I got infected by "Internet Security 2010". I went through a procedure found on a website and manually deleted it. While no more fake internet security popups show up on my computer, my system is still running slow and I am still getting redirected to websites. This is my first time posting here so I apologize in advance for any protocol that I'm unaware of. Thank you and help would be very much appreciated.

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#2 Orange Blossom

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Posted 25 December 2009 - 03:38 PM

As no logs have been posted, I am shifting this topic from the specialized HiJack This forum to the Am I Infected forum.

==>PLEASE DO NOT NOW POST LOGS<== unless a log is specifically requested.
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript

#3 rigel

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Posted 25 December 2009 - 03:41 PM

:trumpet: Please download TFC by Old Timer and save it to your desktop.
alternate download link
  • Save any unsaved work. TFC will close ALL open programs including your browser!
  • Double-click on TFC.exe to run it. If you are using Vista, right-click on the file and choose Run As Administrator.
  • Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
  • Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.
:flowers: Please download RKill by Grinler

Link #1
Link #2
Link #3
Link #4

  • Before we begin, you should disable your anti-malware softwares you have installed so they do not interfere RKill running as some anti-malware softwares detect RKill as malicious. Please refer to this page if you are not sure how.
  • Download Link #1.
  • Save it to your Desktop.
  • Double click the RKill desktop icon.
    If you are using Vista please right click and run as Admin!
  • A black screen will briefly flash indicating a successful run.
  • If this does not occur please delete that application and download Link #2.
  • Continue process until the tool runs.
  • If the tool does not run from any of the links tell me about it.
:thumbsup: Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note:
-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Note 2:
-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes. To disable these programs, please view this topic: How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#4 noscottno

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Posted 25 December 2009 - 04:05 PM

Thank you for the speedy reply. I had already run malwarebytes before posting this, sorry I forgot to mention. I ran it again and it found no malicious activity.

Edit: The machine already seems a bit faster after that temp cleanup.

Malwarebytes' Anti-Malware 1.42
Database version: 3289
Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

12/25/2009 1:04:09 PM
mbam-log-2009-12-25 (13-04-09).txt

Scan type: Quick Scan
Objects scanned: 154631
Time elapsed: 7 minute(s), 36 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Edited by noscottno, 25 December 2009 - 04:12 PM.


#5 rigel

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Posted 25 December 2009 - 04:14 PM

Good... Let's continue with SAS

Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#6 noscottno

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Posted 25 December 2009 - 05:57 PM

The scan ran without any trouble. However, the computer is still slow.

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 12/25/2009 at 02:39 PM

Application Version : 4.32.1000

Core Rules Database Version : 4410
Trace Rules Database Version: 2243

Scan type : Complete Scan
Total Scan Time : 01:03:14

Memory items scanned : 239
Memory threats detected : 0
Registry items scanned : 6529
Registry threats detected : 0
File items scanned : 100518
File threats detected : 65

Adware.Tracking Cookie
C:\Documents and Settings\Scott\Cookies\scott@atwola[2].txt
C:\Documents and Settings\Scott\Cookies\scott@ar.atwola[2].txt
C:\Documents and Settings\Scott\Cookies\scott@atwola[6].txt
C:\Documents and Settings\Scott\Cookies\scott@cdn.at.atwola[4].txt
C:\Documents and Settings\Scott\Cookies\scott@doubleclick[1].txt
C:\Documents and Settings\Scott\Cookies\scott@tacoda[2].txt
C:\Documents and Settings\Scott\Cookies\scott@ad.yieldmanager[2].txt
C:\Documents and Settings\Scott\Cookies\scott@atwola[3].txt
C:\Documents and Settings\Scott\Cookies\scott@ar.atwola[1].txt
C:\Documents and Settings\Scott\Cookies\scott@atdmt[1].txt
C:\Documents and Settings\Scott\Cookies\scott@at.atwola[1].txt
C:\Documents and Settings\Scott\Cookies\scott@interclick[1].txt
C:\Documents and Settings\Scott\Cookies\scott@msnportal.112.2o7[1].txt
C:\Documents and Settings\Scott\Cookies\scott@fastclick[1].txt
C:\Documents and Settings\Scott\Cookies\scott@serving-sys[2].txt
C:\Documents and Settings\Scott\Cookies\scott@counter.surfcounters[1].txt
C:\Documents and Settings\Scott\Cookies\scott@atwola[1].txt
C:\Documents and Settings\Scott\Cookies\scott@atwola[4].txt
C:\Documents and Settings\Scott\Cookies\scott@tacoda[1].txt
C:\Documents and Settings\Scott\Cookies\scott@bs.serving-sys[2].txt
C:\Documents and Settings\Scott\Cookies\scott@advertising[2].txt
C:\Documents and Settings\Scott\Cookies\scott@ad.wsod[2].txt
C:\Documents and Settings\Scott\Cookies\scott@atwola[7].txt
C:\Documents and Settings\Debbie\Cookies\debbie@interclick[1].txt
C:\Documents and Settings\Debbie\Cookies\debbie@microsoftwindows.112.2o7[1].txt
C:\Documents and Settings\HelpAssistant\Cookies\ken@ad.wsod[2].txt
C:\Documents and Settings\HelpAssistant\Cookies\ken@stats.adbrite[1].txt
C:\Documents and Settings\HelpAssistant\Cookies\mark@ar.atwola[1].txt
C:\Documents and Settings\HelpAssistant\Cookies\mark@at.atwola[1].txt
C:\Documents and Settings\HelpAssistant\Cookies\mark@atwola[2].txt
C:\Documents and Settings\HelpAssistant\Cookies\mark@cdn.at.atwola[1].txt
C:\Documents and Settings\HelpAssistant\Cookies\mark@cdn.at.atwola[2].txt
C:\Documents and Settings\HelpAssistant\Cookies\scott@ad.wsod[2].txt
C:\Documents and Settings\HelpAssistant\Cookies\scott@ar.atwola[1].txt
C:\Documents and Settings\HelpAssistant\Cookies\scott@ar.atwola[2].txt
C:\Documents and Settings\HelpAssistant\Cookies\scott@at.atwola[1].txt
C:\Documents and Settings\HelpAssistant\Cookies\scott@atwola[1].txt
C:\Documents and Settings\HelpAssistant\Cookies\scott@atwola[2].txt
C:\Documents and Settings\HelpAssistant\Cookies\scott@atwola[3].txt
C:\Documents and Settings\HelpAssistant\Cookies\scott@atwola[4].txt
C:\Documents and Settings\HelpAssistant\Cookies\scott@atwola[5].txt
C:\Documents and Settings\HelpAssistant\Cookies\scott@atwola[6].txt
C:\Documents and Settings\HelpAssistant\Cookies\scott@atwola[7].txt
C:\Documents and Settings\HelpAssistant\Cookies\scott@cdn.at.atwola[1].txt
C:\Documents and Settings\HelpAssistant\Cookies\scott@cdn.at.atwola[2].txt
C:\Documents and Settings\HelpAssistant\Cookies\scott@cdn.at.atwola[3].txt
C:\Documents and Settings\HelpAssistant\Cookies\scott@cdn.at.atwola[4].txt
C:\Documents and Settings\HelpAssistant\Cookies\scott@cdn.at.atwola[5].txt
C:\Documents and Settings\HelpAssistant\Cookies\scott@counter.surfcounters[1].txt
C:\Documents and Settings\HelpAssistant\Cookies\scott@interclick[1].txt
C:\Documents and Settings\Ken\Cookies\ken@ad.wsod[2].txt
C:\Documents and Settings\Ken\Cookies\ken@ads.pugetsoundsoftware[1].txt
C:\Documents and Settings\Ken\Cookies\ken@kontera[2].txt
C:\Documents and Settings\Ken\Cookies\ken@stats.adbrite[1].txt
C:\Documents and Settings\Mark\Cookies\mark@ar.atwola[1].txt
C:\Documents and Settings\Mark\Cookies\mark@at.atwola[1].txt
C:\Documents and Settings\Mark\Cookies\mark@atwola[2].txt
C:\Documents and Settings\Mark\Cookies\mark@cdn.at.atwola[2].txt
C:\Documents and Settings\Owner\Cookies\owner@interclick[1].txt
C:\Documents and Settings\Owner\Cookies\owner@microsoftwindows.112.2o7[1].txt
C:\Documents and Settings\Scott\Cookies\scott@atwola[5].txt
C:\Documents and Settings\Scott\Cookies\scott@cdn.at.atwola[1].txt
C:\Documents and Settings\Scott\Cookies\scott@cdn.at.atwola[2].txt
C:\Documents and Settings\Scott\Cookies\scott@cdn.at.atwola[3].txt
C:\Documents and Settings\Scott\Cookies\scott@cdn.at.atwola[5].txt

Thank you.

#7 rigel

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Posted 25 December 2009 - 10:53 PM

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#8 noscottno

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Posted 26 December 2009 - 09:00 PM

Sorry for the late reply. I ran GMER all night, and it froze up. This was as much as I got, but maybe it could be of some use:

GMER 1.0.15.15281 - http://www.gmer.net
Rootkit scan 2009-12-25 23:11:27
Windows 5.1.2600 Service Pack 3
Running: w77kvri3.exe; Driver: C:\DOCUME~1\Scott\LOCALS~1\Temp\kwgiapow.sys


---- Kernel code sections - GMER 1.0.15 ----

.text C:\WINDOWS\system32\DRIVERS\nv4_mini.sys section is writeable [0xF6BBC360, 0x32DEFD, 0xE8000020]

---- User code sections - GMER 1.0.15 ----

.text C:\Program Files\Google\Update\GoogleUpdate.exe[180] ADVAPI32.dll!CryptDestroyKey 77DE9EBC 7 Bytes JMP 0138299A
.text C:\Program Files\Google\Update\GoogleUpdate.exe[180] ADVAPI32.dll!CryptDecrypt 77DEA129 7 Bytes JMP 0138294A
.text C:\Program Files\Google\Update\GoogleUpdate.exe[180] ADVAPI32.dll!CryptEncrypt 77DEE360 7 Bytes JMP 0138290E
.text C:\Program Files\Google\Update\GoogleUpdate.exe[180] WS2_32.dll!closesocket 71AB3E2B 5 Bytes JMP 013828F2
.text C:\Program Files\Google\Update\GoogleUpdate.exe[180] WS2_32.dll!send 71AB4C27 5 Bytes JMP 0138277E
.text C:\Program Files\Google\Update\GoogleUpdate.exe[180] WS2_32.dll!WSARecv 71AB4CB5 5 Bytes JMP 01382870
.text C:\Program Files\Google\Update\GoogleUpdate.exe[180] WS2_32.dll!recv 71AB676F 5 Bytes JMP 013827B6
.text C:\Program Files\Google\Update\GoogleUpdate.exe[180] WS2_32.dll!WSASend 71AB68FA 5 Bytes JMP 013827EE
.text C:\WINDOWS\Explorer.EXE[240] ADVAPI32.dll!CryptDestroyKey 77DE9EBC 7 Bytes JMP 01F3299A
.text C:\WINDOWS\Explorer.EXE[240] ADVAPI32.dll!CryptDecrypt 77DEA129 7 Bytes JMP 01F3294A
.text C:\WINDOWS\Explorer.EXE[240] ADVAPI32.dll!CryptEncrypt 77DEE360 7 Bytes JMP 01F3290E
.text C:\WINDOWS\Explorer.EXE[240] WS2_32.dll!closesocket 71AB3E2B 5 Bytes JMP 01F328F2
.text C:\WINDOWS\Explorer.EXE[240] WS2_32.dll!send 71AB4C27 5 Bytes JMP 01F3277E
.text C:\WINDOWS\Explorer.EXE[240] WS2_32.dll!WSARecv 71AB4CB5 5 Bytes JMP 01F32870
.text C:\WINDOWS\Explorer.EXE[240] WS2_32.dll!recv 71AB676F 5 Bytes JMP 01F327B6
.text C:\WINDOWS\Explorer.EXE[240] WS2_32.dll!WSASend 71AB68FA 5 Bytes JMP 01F327EE
.text C:\Program Files\Common Files\Motive\McciCMService.exe[864] ADVAPI32.dll!CryptDestroyKey 77DE9EBC 7 Bytes JMP 00E0299A
.text C:\Program Files\Common Files\Motive\McciCMService.exe[864] ADVAPI32.dll!CryptDecrypt 77DEA129 7 Bytes JMP 00E0294A
.text C:\Program Files\Common Files\Motive\McciCMService.exe[864] ADVAPI32.dll!CryptEncrypt 77DEE360 7 Bytes JMP 00E0290E
.text C:\Program Files\Common Files\Motive\McciCMService.exe[864] WS2_32.dll!closesocket 71AB3E2B 5 Bytes JMP 00E028F2
.text C:\Program Files\Common Files\Motive\McciCMService.exe[864] WS2_32.dll!send 71AB4C27 5 Bytes JMP 00E0277E
.text C:\Program Files\Common Files\Motive\McciCMService.exe[864] WS2_32.dll!WSARecv 71AB4CB5 5 Bytes JMP 00E02870
.text C:\Program Files\Common Files\Motive\McciCMService.exe[864] WS2_32.dll!recv 71AB676F 5 Bytes JMP 00E027B6
.text C:\Program Files\Common Files\Motive\McciCMService.exe[864] WS2_32.dll!WSASend 71AB68FA 5 Bytes JMP 00E027EE
.text C:\PROGRA~1\AVG\AVG8\avgemc.exe[1112] ADVAPI32.dll!CryptDestroyKey 77DE9EBC 7 Bytes JMP 023A299A
.text C:\PROGRA~1\AVG\AVG8\avgemc.exe[1112] ADVAPI32.dll!CryptDecrypt 77DEA129 7 Bytes JMP 023A294A
.text C:\PROGRA~1\AVG\AVG8\avgemc.exe[1112] ADVAPI32.dll!CryptEncrypt 77DEE360 7 Bytes JMP 023A290E
.text C:\PROGRA~1\AVG\AVG8\avgemc.exe[1112] WS2_32.dll!closesocket 71AB3E2B 5 Bytes JMP 023A28F2
.text C:\PROGRA~1\AVG\AVG8\avgemc.exe[1112] WS2_32.dll!send 71AB4C27 5 Bytes JMP 023A277E
.text C:\PROGRA~1\AVG\AVG8\avgemc.exe[1112] WS2_32.dll!WSARecv 71AB4CB5 5 Bytes JMP 023A2870
.text C:\PROGRA~1\AVG\AVG8\avgemc.exe[1112] WS2_32.dll!recv 71AB676F 5 Bytes JMP 023A27B6
.text C:\PROGRA~1\AVG\AVG8\avgemc.exe[1112] WS2_32.dll!WSASend 71AB68FA 5 Bytes JMP 023A27EE
.text C:\WINDOWS\System32\alg.exe[1656] ADVAPI32.dll!CryptDestroyKey 77DE9EBC 7 Bytes JMP 00B9299A
.text C:\WINDOWS\System32\alg.exe[1656] ADVAPI32.dll!CryptDecrypt 77DEA129 7 Bytes JMP 00B9294A
.text C:\WINDOWS\System32\alg.exe[1656] ADVAPI32.dll!CryptEncrypt 77DEE360 7 Bytes JMP 00B9290E
.text C:\WINDOWS\System32\alg.exe[1656] WS2_32.dll!closesocket 71AB3E2B 5 Bytes JMP 00B928F2
.text C:\WINDOWS\System32\alg.exe[1656] WS2_32.dll!send 71AB4C27 5 Bytes JMP 00B9277E
.text C:\WINDOWS\System32\alg.exe[1656] WS2_32.dll!WSARecv 71AB4CB5 5 Bytes JMP 00B92870
.text C:\WINDOWS\System32\alg.exe[1656] WS2_32.dll!recv 71AB676F 5 Bytes JMP 00B927B6
.text C:\WINDOWS\System32\alg.exe[1656] WS2_32.dll!WSASend 71AB68FA 5 Bytes JMP 00B927EE
.text C:\Program Files\iTunes\iTunesHelper.exe[1688] ADVAPI32.dll!CryptDestroyKey 77DE9EBC 7 Bytes JMP 02E3299A
.text C:\Program Files\iTunes\iTunesHelper.exe[1688] ADVAPI32.dll!CryptDecrypt 77DEA129 7 Bytes JMP 02E3294A
.text C:\Program Files\iTunes\iTunesHelper.exe[1688] ADVAPI32.dll!CryptEncrypt 77DEE360 7 Bytes JMP 02E3290E
.text C:\Program Files\iTunes\iTunesHelper.exe[1688] WS2_32.dll!closesocket 71AB3E2B 5 Bytes JMP 02E328F2
.text C:\Program Files\iTunes\iTunesHelper.exe[1688] WS2_32.dll!send 71AB4C27 5 Bytes JMP 02E3277E
.text C:\Program Files\iTunes\iTunesHelper.exe[1688] WS2_32.dll!WSARecv 71AB4CB5 5 Bytes JMP 02E32870
.text C:\Program Files\iTunes\iTunesHelper.exe[1688] WS2_32.dll!recv 71AB676F 5 Bytes JMP 02E327B6
.text C:\Program Files\iTunes\iTunesHelper.exe[1688] WS2_32.dll!WSASend 71AB68FA 5 Bytes JMP 02E327EE
.text C:\PROGRA~1\AVG\AVG8\avgnsx.exe[1696] WS2_32.dll!closesocket 71AB3E2B 5 Bytes JMP 011D28F2
.text C:\PROGRA~1\AVG\AVG8\avgnsx.exe[1696] WS2_32.dll!send 71AB4C27 5 Bytes JMP 011D277E
.text C:\PROGRA~1\AVG\AVG8\avgnsx.exe[1696] WS2_32.dll!WSARecv 71AB4CB5 5 Bytes JMP 011D2870
.text C:\PROGRA~1\AVG\AVG8\avgnsx.exe[1696] WS2_32.dll!recv 71AB676F 5 Bytes JMP 011D27B6
.text C:\PROGRA~1\AVG\AVG8\avgnsx.exe[1696] WS2_32.dll!WSASend 71AB68FA 5 Bytes JMP 011D27EE
.text C:\PROGRA~1\AVG\AVG8\avgnsx.exe[1696] ADVAPI32.dll!CryptDestroyKey 77DE9EBC 7 Bytes JMP 011D299A
.text C:\PROGRA~1\AVG\AVG8\avgnsx.exe[1696] ADVAPI32.dll!CryptDecrypt 77DEA129 7 Bytes JMP 011D294A
.text C:\PROGRA~1\AVG\AVG8\avgnsx.exe[1696] ADVAPI32.dll!CryptEncrypt 77DEE360 7 Bytes JMP 011D290E
.text C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe[2068] ADVAPI32.dll!CryptDestroyKey 77DE9EBC 7 Bytes JMP 00DD299A
.text C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe[2068] ADVAPI32.dll!CryptDecrypt 77DEA129 7 Bytes JMP 00DD294A
.text C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe[2068] ADVAPI32.dll!CryptEncrypt 77DEE360 7 Bytes JMP 00DD290E
.text C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe[2068] WS2_32.dll!closesocket 71AB3E2B 5 Bytes JMP 00DD28F2
.text C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe[2068] WS2_32.dll!send 71AB4C27 5 Bytes JMP 00DD277E
.text C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe[2068] WS2_32.dll!WSARecv 71AB4CB5 5 Bytes JMP 00DD2870
.text C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe[2068] WS2_32.dll!recv 71AB676F 5 Bytes JMP 00DD27B6
.text C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe[2068] WS2_32.dll!WSASend 71AB68FA 5 Bytes JMP 00DD27EE
.text C:\WINDOWS\system32\wuauclt.exe[2472] ADVAPI32.dll!CryptDestroyKey 77DE9EBC 7 Bytes JMP 0287299A
.text C:\WINDOWS\system32\wuauclt.exe[2472] ADVAPI32.dll!CryptDecrypt 77DEA129 7 Bytes JMP 0287294A
.text C:\WINDOWS\system32\wuauclt.exe[2472] ADVAPI32.dll!CryptEncrypt 77DEE360 7 Bytes JMP 0287290E
.text C:\WINDOWS\system32\wuauclt.exe[2472] WS2_32.dll!closesocket 71AB3E2B 5 Bytes JMP 028728F2
.text C:\WINDOWS\system32\wuauclt.exe[2472] WS2_32.dll!send 71AB4C27 5 Bytes JMP 0287277E
.text C:\WINDOWS\system32\wuauclt.exe[2472] WS2_32.dll!WSARecv 71AB4CB5 5 Bytes JMP 02872870
.text C:\WINDOWS\system32\wuauclt.exe[2472] WS2_32.dll!recv 71AB676F 5 Bytes JMP 028727B6
.text C:\WINDOWS\system32\wuauclt.exe[2472] WS2_32.dll!WSASend 71AB68FA 5 Bytes JMP 028727EE

---- Devices - GMER 1.0.15 ----

AttachedDevice \Driver\Tcpip \Device\Ip avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\Tcpip \Device\Tcp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)

Device \Driver\iaStor \Device\Ide\iaStor0 861D6BE8
Device \Driver\iaStor \Device\Ide\IAAStorageDevice-0 861D6BE8

AttachedDevice \Driver\Tcpip \Device\Udp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\Tcpip \Device\RawIp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)

#9 rigel

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Posted 27 December 2009 - 08:33 PM

Before we start fixing anything you should print out these instructions or copy them to a NotePad file so they will be accessible. Some steps will require you to disconnect from the Internet or use Safe Mode and you will not have access to this page.

Please download DrWeb-CureIt and save it to your desktop. DO NOT perform a scan yet.

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on launch.exe to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All. (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • After the Express Scan is finished, put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and unheck "Heuristic analysis" under the "Scanning" tab, then click Apply, Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • Please be patient as this scan could take a long time to complete.
  • When the scan has finished, a message will be displayed at the bottom indicating if any viruses were found.
  • Click Select All, then choose Cure > Move incurable.
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#10 noscottno

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Posted 28 December 2009 - 03:08 AM

I appreciate the reply. It seems DrWeb always causes my computer to restart before scanning.

#11 rigel

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Posted 28 December 2009 - 04:47 PM

Can you run it in regular mode?

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#12 noscottno

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Posted 28 December 2009 - 09:45 PM

I cannot. It restarts after the program's splash screen.

#13 rigel

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Posted 28 December 2009 - 10:06 PM

Okay... let's use an alternate.

Please perform a scan with Eset Onlinescan (NOD32).
(Requires Internet Explorer to work. If given the option, choose "Quarantine" instead of delete.)
Vista Users be sure to run Internet Explorer as Administrator. To do this, right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select "Run as Administrator" from the context menu.)
  • You will see the Terms of Use. Tick the check-box in front of YES, I accept the Terms of Use
  • Now click Start.
  • You may receive an alert on the address bar that "This site might require the following ActiveX control...Click here to install...". Click on that alert and then Click Insall ActiveX component.
  • A new window will appear asking "Do you want to install this software?" (OnlineScanner.cab)".
  • Answer Yes to install and download the ActiveX controls that allows the scan to run.
  • Click Start. (the Onlinescanner will now prepare itself for running on your pc)
  • To do a full-scan, check: "Remove found threats" and "Scan potentially unwanted applications"
  • Press Scan to start the online scan. (this could take some time to complete)[/color]
  • When the scan has finished, it will show a screen with two tabs "overview" and "details" and the option to get information or buy software. Just close the window.
  • Now click Start > Run... > type: C:\Program Files\EsetOnlineScanner\log.txt
  • The scan results will open in Notepad.
  • Copy and paste the log results in your next reply.
Note: Some online scanners will detect existing anti-virus software and refuse to cooperate. You may have to disable the real-time protection components of your existing anti-virus and try running the scan again. If you do this, remember to turn\ them back on after you are finished.

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith


#14 noscottno

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Posted 29 December 2009 - 02:07 AM

I ended up having to do their alternative scan because my directx was acting freaky. So this is the log:

ESETSmartInstaller@High as downloader log:
all ok
# version=7
# OnlineScannerApp.exe=1.0.0.1
# OnlineScanner.ocx=1.0.0.6211
# api_version=3.0.2
# EOSSerial=58257149e36b6849b8cedb5f151777c9
# end=finished
# remove_checked=true
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=false
# antistealth_checked=true
# utc_time=2009-12-29 04:43:18
# local_time=2009-12-28 08:43:18 (-0800, Pacific Standard Time)
# country="United States"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=1028 16777173 100 95 0 11940238 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=103767
# found=1
# cleaned=1
# scan_time=4038
C:\Documents and Settings\Administrator\Application Data\Microsoft\Internet Explorer\Desktop.htt Win32/TrojanDownloader.FakeAlert.AED virus (deleted - quarantined) 00000000000000000000000000000000 C

Looks like it found a trojan?

#15 rigel

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Posted 30 December 2009 - 10:34 PM

Please retry Dr.Webcureit in Normal mode. Does it run now?

"In a world where you can be anything, be yourself." ~ unknown

"Fall in love with someone who deserves your heart. Not someone who plays with it. Will Smith





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