My dad has asked me to take a look at his computer after it's been acting odd, and it looks like he's got a doozy of something running on the system. He's been getting some pop ups advertising various programs, the desktop is changed to text reading "Your system is infected! System has been stopped due to a serious malfunction. Spyware activity has been detected" (which is not something any program that should be running would display", Task Manager is blocked from opening and a fake piece of anti-spyware has taken up residence (don't have the name off hand).
Looking at the log, I found a couple of things that I'm not a fan of - batmeter16.dll, for starters. There's a couple others I don't recognize, but I am not sure if they are bad or not.
Unfortunately, my attempts to fix it have been thwarted - an AVG scan said it cleared it up, but more pop ups came. I tried to run Malware Bytes, but when I download the latest update through the program, I get a nice warning message saying "The database you are using is not supported by this version of Malwarebytes' Anti-Malware. Download the latest version of the program."
Additionally, this came about because I tried to start into Safe Mode to get this cleaned up. I couldn't get my keyboard to register keystrokes before Windows started, which kept me from accessing the dialogue allowing Safe Mode to be entered, so I modified boot.ini to force a safe mode boot. Unfortunately, this brought about a blue screen that only went away when I was able to get back in and return boot.ini to its normal state. I haven't tried this again, simply because I don't want to have to mess with fixing that again.
I've attached the Hijack This log to this post.
Thanks so much for the help!
I have some bad news - I restarted the computer, and now when I try to enter a user account on XP, it instantly logs me back out.
I tried to do a reinstall of XP off the CD that came with the computer, but it didn't even start. The CD works; I can't say for sure that the computer recognized the CD, but the computer sounded like it did.
I cannot access the boot menu as the computer is starting up; the keyboard just doesn't register before the start of Windows.
I'm going out of town early Sunday and will be unable to help my dad for a week after that. Any help would be appreciated; quick help would be really appreciated!
Merged posts. ~ OB
Edited by Orange Blossom, 25 December 2009 - 09:41 PM.