I've been trying all day to format the hard drive of this computer.
The computer is extremely slow. It's had viruses, been into the shop to be fixed, came out still infected. I received help online to get it clean, but it's still extremely slow. I think there may still be something wrong. I've spent way too long stuffing around with it, I just want to format and do a clean install.
The computer came with XP installed. It also came with 6 disks. The first one says Bootable, the others say Windows XP. I've tried restarting the computer with the bootable disk. I left it running as instructed from other posts I've read. It started up as normal. I then restarted and pressed F12 to get it to boot from the disk. I can only get an acer screen with restore factory settings. Went through all that, putting all 6 disks in as instructed. Restarted computer and everything is still the same. All my files, pictures, etc are still there.
Then I tried the 6 backup disks we made when we started the computer up for the first time. Same thing happened, only the screens were different.
Do I need to make a different boot disk and skip the Acer one?
Any suggestions would be great.
And yes I don't have a life...I've spent my entire Christmas day on this!!! lol