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Windows Media Player Codec Virus - Blue Screen of Death


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2 replies to this topic

#1 VetaMega

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Posted 24 December 2009 - 09:43 PM

I downloaded a "codec" "for" windows media player, which contained a virus.

Now whenever I try to boot up, in either normal or safe mode, I get the blue screen of death.

Using debugging mode, I can get onto an account.

However, my time on that admin account is limited - around 2-3-4 minutes after I log on, computer freezes completely.

Tried disk repair and chkdsk /f using the command prompt. Both failed to get rid of blue screen.

Can use command prompt.

Cannot use system restore because I disabled function thinking it took too much memory.

During the 2-3-4 minutes, I opened msconfig and disabled all the startups.

It would be nice to be enter safe mode or get all the unnecessary programs that are running on my computer shut down so that I can spend more time on the OS hopefully.

I believe virus may have modified/deleted core system files.

I possess with me a 8GB USB.

Computer OS is Windows Vista

Can you help me? I would love if this virus could just away.

If you cannot completely repair my computer, can you at least help get the files I require onto my usb.?

Ok..I guess 2-3 minutes is just enough time to note a hijack this log.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:30:45 PM, on 12/24/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18294)
Boot mode: Normal

Running processes:
C:Windowssystem32taskeng.exe
C:Windowssystem32userinit.exe
C:Windowssystem32Dwm.exe
C:WindowsExplorer.EXE
C:Program FilesASUSSmartLogonsensorsrv.exe
C:Program FilesASUSASUS CopyProtectaspg.exe
C:Program filesP4GBatteryLife.exe
C:Program FilesSymantecSymantec Endpoint ProtectionSmcGui.exe
C:WindowsSystem32rundll32.exe
F:HijackThis.exe

R1 - HKCUSoftwareMicrosoftInternet ExplorerMain,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLMSoftwareMicrosoftInternet ExplorerSearch,SearchAssistant =
R0 - HKLMSoftwareMicrosoftInternet ExplorerSearch,CustomizeSearch =
R0 - HKCUSoftwareMicrosoftInternet ExplorerToolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:Program FilesCommon FilesAdobeAcrobatActiveXAcroIEHelperShim.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:Program FilesCommon FilesMicrosoft SharedWindows LiveWindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:Program FilesGoogleGoogle ToolbarGoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:Program FilesGoogleGoogleToolbarNotifier5.4.4525.1752swg.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:Program FilesJavajre6binjp2ssv.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:Program FilesHPDigital ImagingSmart Web Printinghpswp_BHO.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:Program FilesGoogleGoogle ToolbarGoogleToolbar_32.dll
O4 - HKLM..Run: [notepad] rundll32.exe C:Windowssystem32notepad.dll,_IWMPEvents@0
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:Windowssystem32GPhotos.scr/200
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:PROGRA~1MICROS~2Office12REFIEBAR.DLL
O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:Program FilesHPDigital ImagingSmart Web Printinghpswp_BHO.dll
O13 - Gopher Prefix:
O23 - Service: ASLDR Service (ASLDRService) - Unknown owner - C:Program FilesASUSATK HotkeyASLDRSrv.exe
O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:Windowssystem32Ati2evxx.exe
O23 - Service: ATKGFNEX Service (ATKGFNEXSrv) - Unknown owner - C:Program FilesATKGFNEXGFNEXSrv.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:Program FilesWIDCOMMBluetooth Softwarebinbtwdins.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:Program FilesCommon FilesSymantec SharedccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:Program FilesCommon FilesSymantec SharedccSvcHst.exe
O23 - Service: Diskeeper - Diskeeper Corporation - C:Program FilesDiskeeper CorporationDiskeeperDkService.exe
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:Program FilesCommon FilesMacrovision SharedFLEXnet PublisherFNPLicensingService.exe
O23 - Service: Google Update Service (gupdate1ca28543d800925) (gupdate1ca28543d800925) - Google Inc. - C:Program FilesGoogleUpdateGoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:Program FilesGoogleCommonGoogle UpdaterGoogleUpdaterService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:Program FilesCommon FilesLightScribeLSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:PROGRA~1SymantecLIVEUP~1LUCOMS~1.EXE
O23 - Service: DVM Meta Data Export Service (MDES) - DeviceVM - C:ASUS.SYSDVMExportService.exe
O23 - Service: Norton Internet Security - Unknown owner - C:Program FilesNorton Internet SecurityEngine16.0.0.125ccSvcHst.exe (file missing)
O23 - Service: PnkBstrA - Unknown owner - C:Windowssystem32PnkBstrA.exe
O23 - Service: PnkBstrB - Unknown owner - C:Windowssystem32PnkBstrB.exe
O23 - Service: Remote Procedure Call (RPC) Net (rpcnet) - Absolute Software Corp. - C:Windowssystem32rpcnet.exe
O23 - Service: Symantec Management Client (SmcService) - Symantec Corporation - C:Program FilesSymantecSymantec Endpoint ProtectionSmc.exe
O23 - Service: Symantec Network Access Control (SNAC) - Symantec Corporation - C:Program FilesSymantecSymantec Endpoint ProtectionSNAC.EXE
O23 - Service: Symantec Endpoint Protection (Symantec AntiVirus) - Symantec Corporation - C:Program FilesSymantecSymantec Endpoint ProtectionRtvscan.exe

--
End of file - 5266 bytes

Merged posts. ~ OB

Edited by Orange Blossom, 25 December 2009 - 02:46 AM.


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#2 etavares

etavares

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Posted 05 January 2010 - 07:03 PM

Hello and welcome to Bleeping Computer

Let's see if you can get a DDS run in time....we need more complete information.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Also, please subscribe to this topic, so you are notified when someone replies. Please continue to check manually on occasion, as every now and then the email may be caught by your spam filter.
To enable topic notifications you should do the following:
  • Click on the My Controls link at the top of the page to enter your control panel.
  • Scroll down to the Options category in the left hand side menu bar and click on the Email Settings link.
  • Put a checkmark in the checkbox labeled Enable 'Email Notification' by default?.
  • Set the If ticked, choose default type: menu option to Immediate Email Notification to have an email sent immediately when someone replied.
Information on A/V control HERE


If I don't respond within 2 days, please feel free to PM me.
Please don't ask for help via PM. The forums are there for a reason. Please post in the forums so others may benefit as well.

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#3 SpySentinel

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Posted 11 January 2010 - 09:37 AM

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact me or another staff member.

Everyone else please start a new topic.
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My help is always free, but if you can, please Posted Image to help me continue the fight against malware.




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