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blue screen

Started by tom5191 , Dec 24 2009 07:38 PM

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12 replies to this topic

#1 tom5191

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Posted 24 December 2009 - 07:38 PM

I got on my computer this evening to find the blue screen of death...
i tried rebooting it. tried doing the 3 minute power cord trick. and going through safe mode..none worked.

what's the next thing i can try, or is my computer compeletly screwed?

Thank you, and Merry Christmas.

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#2 hamluis

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Posted 24 December 2009 - 08:11 PM

You could try posting the content of the error message...which appeared.

Windows, historically, generates a variety of BSODs...and there is no panacea for all of them.

You might also start looking for an XP CD.

System manufacturer and model?

You might also...plan on moving files to another system, temporarily...while you try to sort the problem.

Louis

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#3 tom5191

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Posted 24 December 2009 - 08:37 PM

it's a dell inspiron E510 running XP home edition

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#4 hamluis

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Posted 24 December 2009 - 10:32 PM

Have you...can you...run the Dell Diagnostics module?

Louis

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#5 tom5191

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Posted 25 December 2009 - 12:53 AM

how do i get to that point. i can get to the f2 start up and the f12 system thing, besides that i can't do anything.

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#6 gimmeice

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Posted 25 December 2009 - 02:27 AM

I don't know if it will help or not but I found this article about the dell diagnostic tool http://support.dell.com/support/edocs/syst.../ug/tools00.htm
Hopefully that will help.

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#7 snofte

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Posted 25 December 2009 - 10:17 AM

Can you give us the numbers apperaring on the blue screen ? (0xxxxxx etc etc and maybe a name or something)
regards
snofte

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#8 tom5191

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Posted 25 December 2009 - 11:00 AM

0x0000007E (0x0000005, 0xf833b7c0, 0xf890f528, 0xf890f224

atapi.sys - adress F833b7c0 base at f8325000, datestamp 4802539d

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#9 snofte

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Posted 25 December 2009 - 11:33 AM

Maybe take a look at this:
http://forums.techarena.in/windows-xp-support/605898.htm
And do you have the original win xp cd ?
If so, maybe try a repair install.

regards
snofte

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#10 OldGrumpyBastard

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Posted 25 December 2009 - 12:45 PM

Read This:

http://support.microsoft.com/kb/330182

Does this look like an OldGrumpyBastard or what?

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#11 tom5191

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Posted 25 December 2009 - 02:28 PM

think the original thing is gone..but now theres a new code STOP:0x0000007B (0xf8a42524, 0xC0000034, 0x00000000, 0x00000000)

still cant get through safemode. no i dont have the original xp disks...but i just got a new laptop and it has the windows 7 disks. can i load that on there if i cant safe the computer?

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#12 snofte

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Posted 25 December 2009 - 02:46 PM

Here is an extensive review of stop 7b causes:
http://pcsupport.about.com/od/findbyerrorm...p0x0000007b.htm

boot win7 disks ?
Not sure, so would not advise it.
My approach would be to get hold of some bootable repair cd (The ulitmate boot cd):
http://www.thebootcd.com/

Good luck !

regards
snofte

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#13 hamluis

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Posted 25 December 2009 - 04:07 PM

Out of curiosity...what do you think...installing Win 7 (if you have a valid license to do such) would do for your predicament?

FWIW: Unless you have a family pack...Win 7 plays by the same rules as XP, when it comes to...one install, one license. If Win 7 disks are for another system, you cannot legally install it on a second system.

Louis

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