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newserversearch.com.


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10 replies to this topic

#1 mythematician

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Posted 24 December 2009 - 07:02 PM

this trojan (newserversearch.com) is making it impossible to surf the web-- no matter what I click on it directs me here-- i've tried getting rid of it but to no avail... anyone help me?

Edit: Moved topic from Introductions to the more appropriate forum. ~ Animal

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#2 boopme

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Posted 24 December 2009 - 10:32 PM

Hello and welcome

Next run MBAM (MalwareBytes):

NOTE: Before saving MBAM please rename it to zztoy.exe....now save it to your desktop.

Please download Malwarebytes Anti-Malware and save it to your desktop.

alternate download link

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 mythematician

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Posted 24 December 2009 - 11:43 PM

thanks - downloaded that & ran it

was able to open The Colbert Report homepage

but tried another page & it still says newserversearch

ack!!!

#4 mythematician

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Posted 24 December 2009 - 11:45 PM

oh but i didn't save it as zztoy--

will try that now

#5 mythematician

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Posted 25 December 2009 - 12:06 AM

nope - no good

#6 AustrAlien

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Posted 25 December 2009 - 04:28 AM

Next run MBAM (MalwareBytes):

[*]The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
[*]Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.

Please don't forget to post the MBAM log as requested.
AustrAlien
Google is my friend. Make Google your friend too.

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#7 mythematician

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Posted 25 December 2009 - 08:16 PM

Malwarebytes' Anti-Malware 1.42
Database version: 3426
Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

12/25/2009 4:12:39 PM
mbam-log-2009-12-25 (16-12-31).txt

Scan type: Full Scan (C:\|D:\|E:\|)
Objects scanned: 231953
Time elapsed: 1 hour(s), 40 minute(s), 4 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Program Files\Rob's Software\ACID Pro 5.0\kgsonyall.exe (Trojan.Downloader) -> No action taken.
C:\Program Files\Rob's Software\Sound Forge 7.0\KeyGen\keygen.exe (Trojan.Downloader) -> No action taken.

#8 boopme

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Posted 25 December 2009 - 09:55 PM

Hello did you click the Remove Selected" button? The log indicates you may not have.
Also using key generators is very dangerous and illegal/

Avoid gaming sites, porn sites, pirated software, cracking tools, keygens, and peer-to-peer (P2P) file sharing programs (i.e. Limewire, eMule, uTorrent). They are a security risk which can make your computer susceptible to a smörgåsbord of malware infections, remote attacks, exposure of personal information, and identity theft. Malicious worms, backdoor Trojans IRCBots, and rootkits spread across P2P file sharing networks, gaming, porn and underground sites. Users visiting such pages may see innocuous-looking banner ads containing code which can trigger pop-up ads and malicious Flash ads that install viruses, Trojans, and spyware. Ads are a target for hackers because they offer a stealthy way to distribute malware to a wide range of Internet users. Porn sites can lead to the Trojan.Mebroot MBR rootkit and other dangerous malware. The best way to reduce the risk of infection is to avoid these types of web sites and not use any P2P applications.[list]
[*]P2P Software User Advisories
[*]Risks of File-Sharing Technology


We still need another scan.

Next run ATF and SAS:

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 mythematician

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Posted 26 December 2009 - 12:44 PM

Thank you again

I did check the boxes & get rid of the infections that AntiMalware indicated

I am running the other programs u suggested now

in my defense, i am house/dog-sitting for my cousin & using his laptop-- i told him about the trojan over the phone-- he said, oh yeah, that showed up just before i left

i don't think he's a big internet porn guy, but he is probably a big napster guy, so i will scold him :thumbsup:

will report back

#10 boopme

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Posted 26 December 2009 - 04:14 PM

Thanks and some of the malwares we find from those sites are incurable and you would have to wipe you hard dive of everything.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 jaredg

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Posted 27 December 2009 - 02:32 PM

Hi Guys,

I just spen 3 days straight trying to remove this re-direct trojan from my IBM X41 laptop. I tried everything from, Ad-aware, Malware, combo fix, avg, google pc tools, yahoo ca, trojan remover and spybot.

All my scan came up with nothing?? I then booted into safe mode and ran everything again as a last resort.
By the way I'm running XP pro sp3.

Still nothing came up until I used the last program which was spybot Spybot found this file to be infected with the virtomunde(not too sure if this is spelled right) in this directory,
C:\WINDOWS\Tasks\Krrmx.job

After the scan, I did not hit the fix button yet. I first went to this directory and deleted the file, then I deleted it from the recycle bin, then I hit "fix problem".

I rebooted and now IE and firefox work just fine

I tried re-booting again to make sure and everything is cool now.
I hate these re-directs and I hope this post helps someone.
Jared




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