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slow EVERYTHING


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#1 fas8253

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Posted 24 December 2009 - 02:42 PM

I was on my computer yesterday and a screen popped up saying I was infected. It was not from my anti virus so I clicked off. I run McAfee. Then everything started running slow. I ran my yahoo anti spy and founda gumbsumb J trojan. I deleted it but still everything is super slow. McAfee will not run. I defragged and no better. Tried to open in safe mode, it goes about 20 lines and freezes. Any suggestions???

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#2 boopme

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Posted 24 December 2009 - 02:45 PM

Hello ,give this a go.
RKill....

Please download Rkill by Grinler and save it to your desktop.Link 2
Link 3
Link 4
  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista, right-click on it and Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
  • If the tool does not run from any of the links provided, please let me know.
You will need to run the application again if rebooting the computer occurs along the way.


Next run MBAM (MalwareBytes):

NOTE: Before saving MBAM please rename it to zztoy.exe....now save it to your desktop.

Please download Malwarebytes Anti-Malware and save it to your desktop.

alternate download link

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 fas8253

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Posted 24 December 2009 - 07:55 PM

Malwarebytes' Anti-Malware 1.42
Database version: 3289
Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

12/24/2009 6:53:22 PM
mbam-log-2009-12-24 (18-53-22).txt

Scan type: Quick Scan
Objects scanned: 131290
Time elapsed: 35 minute(s), 50 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{0ed403e8-470a-4a8a-85a4-d7688cfe39a3} (Adware.Gamevance) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#4 fas8253

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Posted 25 December 2009 - 07:39 PM

Still nothing works. It takes foreverr to open any program. My virus scan (Mcafee has been running all day (12 hours now) and is only at 53% complete....... any suggestions.

#5 fas8253

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Posted 26 December 2009 - 08:39 AM

What is pdc.exe? Tried to run Dell diagnostic and I get a message saying this is missing???

#6 boopme

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Posted 26 December 2009 - 04:53 PM

Hello pdc.exe is usually a Power Point (MSFT) installer file.
We can remove it as it appears to be an orphan.. First let's do an onlline scan.

I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 fas8253

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Posted 31 December 2009 - 08:13 PM

C:\Documents and Settings\Danny\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\file\Show.class-4a6ffc49-5d9199e4.class probably a variant of Win32/Agent trojan cleaned by deleting - quarantined

#8 fas8253

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Posted 01 January 2010 - 04:47 PM

I meant to say pcd.exe

#9 boopme

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Posted 01 January 2010 - 08:40 PM

So how is everything here now.. pcd.exe is sometomes PC Doctoer ... ESET removed that?
Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#10 fas8253

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Posted 02 January 2010 - 01:53 PM

It's no better. I ran my Dell diagnostics and it stopped something called Generic Host Process for Win32 Services.
I updated and ran Malwarebytes again.

Malwarebytes' Anti-Malware 1.43
Database version: 3480
Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

1/2/2010 12:52:04 PM
mbam-log-2010-01-02 (12-52-04).txt

Scan type: Quick Scan
Objects scanned: 140445
Time elapsed: 44 minute(s), 39 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

I tried starting in safemode but it stops at this:
Multi(0)Disk(0)Rdisk(0)Partition (2)\Windows\System32\Drivers\MUP.SYS


#11 boopme

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Posted 02 January 2010 - 02:38 PM

Hello again, I want to try to get a Safe Mode scan with SAS below. Next are instructions for a safe mode fix with SAS. After are ATF and SAS scan Instructions.
Yoiu will need to follow those Then Where I put this ***, you should run the SAS "Repairs" feature.

SUPERAntiSypware has a built in "Repairs" feature to fix policy restrictions and certain Windows settings which are sometimes targeted by malware infection. To use this feature, launch SUPERAntiSypware.
  • Click the Repairs tab.
  • Click on (highlight) "Repair broken SafeBoot key" and then click the Repair button.
  • You may be asked to reboot your computer for the changes to take effect.

Next run ATF and SAS: If you cannot access Safe Mode,run in normal ,but let me know.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

***

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#12 fas8253

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Posted 02 January 2010 - 08:06 PM

Same thing.
Can't boot in safe mode.
Here's the log.
SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 01/02/2010 at 06:49 PM

Application Version : 4.32.1000

Core Rules Database Version : 4441
Trace Rules Database Version: 2265

Scan type : Complete Scan
Total Scan Time : 02:37:49

Memory items scanned : 573
Memory threats detected : 0
Registry items scanned : 5273
Registry threats detected : 7
File items scanned : 79549
File threats detected : 68

Adware.Gamevance
HKCR\GamevanceText.Linker
HKCR\GamevanceText.Linker\CLSID
HKCR\GamevanceText.Linker\CurVer
HKCR\GamevanceText.Linker.1
HKCR\GamevanceText.Linker.1\CLSID
HKCR\AppId\GamevanceText.DLL
HKCR\AppId\GamevanceText.DLL#AppID

Adware.CouponBar
C:\WINDOWS\CPNPRT2.CID
C:\WINDOWS\SYSTEM32\CPNPRT2.CID

Adware.Tracking Cookie
C:\WINDOWS\system32\config\systemprofile\Cookies\system@247realmedia[1].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\system@ad.yieldmanager[1].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\system@ad.yieldmanager[2].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\system@ad.yieldmanager[3].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\system@ads.addynamix[2].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\system@ads.redorbit[2].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\system@adserver.adtechus[1].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\system@advertising[1].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\system@advertising[2].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\system@advertising[3].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\system@apmebf[2].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\system@apmebf[3].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\system@at.atwola[2].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\system@at.atwola[3].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\system@at.atwola[4].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\system@atdmt[1].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\system@atdmt[3].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\system@atdmt[4].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\system@bs.serving-sys[1].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\system@bs.serving-sys[2].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\system@bs.serving-sys[3].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\system@burstnet[2].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\system@casalemedia[1].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\system@clickpayz4.91462.blueseek[2].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\system@clickpayz6.91462.blueseek[2].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\system@clickthrough.kanoodle[1].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\system@clickthrough.kanoodle[2].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\system@collective-media[1].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\system@content.yieldmanager[1].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\system@content.yieldmanager[3].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\system@content.yieldmanager[4].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\system@dc.tremormedia[2].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\system@doubleclick[1].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\system@doubleclick[2].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\system@doubleclick[3].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\system@doubleclick[4].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\system@doubleclick[5].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\system@doubleclick[6].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\system@doubleclick[7].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\system@doubleclick[8].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\system@fastclick[2].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\system@fastclick[3].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\system@icityfind[1].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\system@insightexpressai[1].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\system@insightexpressai[2].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\system@insightexpressai[3].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\system@invitemedia[2].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\system@media6degrees[2].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\system@mediaplex[1].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\system@questionmarket[1].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\system@questionmarket[3].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\system@realmedia[1].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\system@redorbit[1].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\system@revsci[1].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\system@serving-sys[1].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\system@serving-sys[2].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\system@serving-sys[3].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\system@strutbanner870[1].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\system@tacoda[2].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\system@tacoda[3].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\system@tacoda[4].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\system@www.findit-quick[1].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\system@www.icityfind[1].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\system@zedo[1].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\system@zedo[2].txt
C:\WINDOWS\system32\config\systemprofile\Cookies\system@zedo[4].txt

#13 boopme

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Posted 03 January 2010 - 02:52 PM

Hello, A safe boot issue is a problem.
Cant boot into safe mode ?

This is usually the result of:
1) Not entering safe mode properly. If you are doing it properly,then the next item (2) could be a recent hardware installation. Followed by (3) a corrupted windows.
Remove any recent hardware install,if this was the case and see if it is remedied. If hardware was not the case then you will need to format and reinstall Windows.
One more note. If during the re installation you encounter errors with copying files, or errors formatting your hard disk drive, then the drive may be bad. In any case it is time to back up your important files now.


Safe mode with command prompt

Can you get in to safe mode with command prompt?
See if you can, type C:\windows\system32\restore\rstrui.exe in to the command prompt and press return. This should allow you to run system restore to an earlier date.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#14 fas8253

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Posted 03 January 2010 - 10:02 PM

I have not added any hardware.
Restored back to 12/1, still no change.
I can not enter safe mode.
Windows wasloaded on the Dell when I bought it and if there is a windows disk, I am not aware of it. Is there a way to repair it from a web site or through this forum?
Also notice when I do a search on yahoo, results come up and I click on one to go to a site and it takes me to another search engine.
Any other suggestions?

#15 boopme

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Posted 03 January 2010 - 11:00 PM

Ok, we have one more try.. We could do a Repair Install to fix it but you will need an Install disc.
  • Download TDSSKiller and save it to your Desktop.
  • Extract its contents to your desktop and make sure TDSSKiller.exe (the contents of the zipped file) is on the Desktop itself, not within a folder on the desktop.
  • Go to Start > Run (Or you can hold down your Windows key and press R) and copy and paste the following into the text field. (make sure you include the quote marks) Then press OK.

    "%userprofile%\Desktop\TDSSKiller.exe" -l C:\TDSSKiller.txt -v

  • If it says "Hidden service detected" DO NOT type anything in. Just press Enter on your keyboard to not do anything to the file.
  • When it is done, a log file should be created on your C: drive called "TDSSKiller.txt" please copy and paste the contents of that file here.
Try safe mode..

If still no joy then You will need to run HJT/DDS.
Please follow this guide. go and do steps 6 thru 8 ,, Preparation Guide For Use Before Using Hijackthis. Then go here HijackThis Logs and Virus/Trojan/Spyware/Malware Removal ,click New Topic,give it a relevant Title and post that complete log.

Let me know if it went OK.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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