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Very Nasty Infection, Please help!


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2 replies to this topic

#1 Nick Ts

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Posted 24 December 2009 - 12:20 PM

This was given to me by someone else. He said he couldn't run MBAM, used rkill, then was able to run it, but still couldn't get rid of the virus/malware. He mentioned it was some rogue antivirus program.

I tried putting in a USB drive so I could load some programs, it will not work.
Safe Mode does not work.
For certain things that I try to do, it says that Admin priveliges have been disabled (even though it is on an admin account).
Internet explorer does not work. Also it will randomly minimized everything, so that you can't even see it on the task bar.

I burned ComboFix onto a CD, but was unable to copy it to the desktop. I tried CTRL+V , and also Edit - Copy, but there is not Paste option once I tried to copy it.

I ran ComboFix from the CD, it started up, and it just sits there at the screen: "ComboFix is preparing to run".


For Safemode, it gets to the line :System32\Drivers\Mup.sys and then it just hangs.

Any help would be greatly appreciated.

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#2 OldGrumpyBastard

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Posted 24 December 2009 - 12:31 PM

About ComboFix:

http://www.bleepingcomputer.com/forums/t/273628/combofix-usage-questions-help-look-here/

Open up a new topic here:

http://www.bleepingcomputer.com/forums/f/103/am-i-infected-what-do-i-do/

Experts there may be able to guide you in removal of malware infections. Do Not Run or Post ComboFix logs unless asked to do so from said experts.
Does this look like an OldGrumpyBastard or what?

#3 Orange Blossom

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Posted 24 December 2009 - 09:14 PM

Hello Nick Ts,

I see that you posted a fresh topic here: http://www.bleepingcomputer.com/forums/t/281278/very-nasty-infection-it-was-av2010-at-first-now-admin-is-disabled-nothing-will-run-safemode-doesnt-work/ so I shall close this one to avoid confusion and will later delete it.

@ lepiBubili,

I split off your log which you can find here: http://www.bleepingcomputer.com/forums/t/281369/lepibubilis-combofix-log/ Please be sure to visit the topic and subscribe to it so you will get notified when you get a response.

Please note: Because you have a log posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days, up to two weeks perhaps less, to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

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