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Kaspersky found win32.trojan - I need support please


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2 replies to this topic

#1 JP2010

JP2010

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Posted 24 December 2009 - 03:27 AM

Hello Bleeping Computer peeps.

I have been doing my best to try and clean my computer.

Used combofix orginally, malwarebytes, SUPERanti spyware, spybot and ran dds, hijackthis and now KASPERSKY.

I believe these files are in a quarantine folder. What do i do now?

My browser no longer redirects, however it does not complete the search request.

It says internet explorer cannot display the webpage. ( if i hit refresh it takes me to the correct site )

HELP! Below is my KASPERSKY LOG.

Thanks & Hapyy Holidays from Cali....

=====================

KASPERSKY Log:

--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7.0: scan report
Wednesday, December 23, 2009
Operating system: Microsoft Windows XP Home Edition Service Pack 3 (build 2600)
Kaspersky Online Scanner version: 7.0.26.13
Last database update: Thursday, December 24, 2009 02:43:42
Records in database: 3405951
--------------------------------------------------------------------------------

Scan settings:
scan using the following database: extended
Scan archives: yes
Scan e-mail databases: yes

Scan area - My Computer:
C:\
D:\

Scan statistics:
Objects scanned: 89586
Threats found: 7
Infected objects found: 8
Suspicious objects found: 0
Scan duration: 04:12:36


File name / Threat / Threats count
C:\Documents and Settings\JP.XPS\Local Settings\Application Data\Identities\{DFF16927-88E6-4EAA-A097-460B7E65289B}\Microsoft\Outlook Express\Deleted Items.dbx Infected: Trojan-Spy.Win32.Zbot.dun 1
C:\Documents and Settings\JP.XPS\Local Settings\Application Data\Identities\{DFF16927-88E6-4EAA-A097-460B7E65289B}\Microsoft\Outlook Express\Deleted Items.dbx Infected: Worm.Win32.Agent.jf 1
C:\Documents and Settings\JP.XPS\Local Settings\Application Data\Identities\{DFF16927-88E6-4EAA-A097-460B7E65289B}\Microsoft\Outlook Express\JP's Email.dbx Infected: Trojan-Downloader.Win32.Genome.evm 2
C:\nymeu.exe Infected: Trojan.Win32.Koblu.bld 1
C:\Qoobox\Quarantine\C\WINDOWS\system32\6to4v32.dll.vir Infected: Backdoor.Win32.Agent.ankf 1
C:\Qoobox\Quarantine\C\WINDOWS\system32\crt4.dll.vir Infected: Backdoor.Win32.Delf.rxu 1
C:\Qoobox\Quarantine\C\WINDOWS\system32\kbdatat4.dll.vir Infected: Trojan-Downloader.Win32.Delf.xkc 1

Selected area has been scanned.

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#2 garmanma

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Posted 24 December 2009 - 01:42 PM

If you wish to post in the HJT forum, you must include a DDS / HJT log


Please read the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log". If you cannot complete a step, then skip it and continue with the next. In Step 6 there are instructions for downloading and running DDS which will create a Pseudo HJT Report as part of its log.

You will also be instructed to create a Root Repeal Log

When you have done that, post your log in the HijackThis Logs and Malware Removal forum, NOT here, for assistance by the HJT Team Experts. A member of the Team will walk you through, step by step, on how to clean your computer. If you post your log back in this thread, the response from the HJT Team will be delayed because your post will have to be moved. This means it will fall in line behind any others posted that same day.

The HJT team is very busy and it will take awhile to get to your post
Please be patient and good luck
Mark
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#3 Orange Blossom

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Posted 25 December 2009 - 12:04 PM

Hello

I see that you have an HJT log posted here: http://www.bleepingcomputer.com/forums/t/279350/browser-redirect-trojans-found-cannot-fix/

We do not allow more than one topic for the same computer and the same issue as this causes confusion, and in this case may make the disinfection process more difficult.

This leaves you with a choice:

1) Have this thread reopened and the HiJack This log topic deleted

OR


2) Keep this thread closed and wait for assistance in the HiJack This log forum. Please note that that forum is VERY busy.

Please send a Private Message indicating your choice.

Assuming you wish assistance in the HiJack This forum, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the HJT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days, perhaps less, to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

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