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Lexmark Z1300 printer does not communicate

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#1 OmegaWolf747


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Posted 23 December 2009 - 03:29 PM

My computer is a Toshiba Satellite P505-S9845. It came with Windows Vista Home Premium x64 and was just upgraded to Windows 7 Home Premium x64 via the Toshiba free upgrade program.

The printer in question was installed and ran properly under Vista.

Today, I downloaded Windows 7 driver for the printer from Lexmark's website. I ran the installation routine and plugged the printer into its old port at the prompt. It recognized the printer and the installation continued.

The trouble started when I tried to print a picture in IrfanView. I clicked to print. The print dialog popped up, showing the Lexmark as the default printer. When I clicked on print, it said there was a problem communicating with the printer and that I needed to enable bidirectional communication in the printer properties.

I went to Control Panel>View Devices and Printers>clicked on the Lexmark Z1300>Customize>Ports and clicked on the check box beside Enable Bidirectional Communication. After exiting Control Panel, I tried to print again, only to be greeted by the error message.

Rebooting and even plugging the printer into another USB port have not changed anything.

Please advise. :thumbsup:

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#2 groovicus


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Posted 23 December 2009 - 04:33 PM

Open your Printers and devices dialog window. Right click on the icon that represents your printer. Select 'Troubleshoot.' See if that gets you anywhere.

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