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Please Analyze Log


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#1 chilimac

chilimac

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Posted 17 August 2005 - 01:18 AM

Folks,

I'm trying to clean a friend's laptop that was full of spyware and adware. I've loaded and used spybot & adaware with some success. I've also scanned and cleaned lots of viruses (some left to clean). I've attached the HijackThis log for your review,

Regards,

Chilimac...

Logfile of HijackThis v1.99.1
Scan saved at 1:03:09 AM, on 8/17/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\mfcup32.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe
C:\WINDOWS\Logi_MwX.Exe
C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPClient.exe
C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPMon32.exe
C:\WINDOWS\BCMSMMSG.exe
C:\WINDOWS\System32\addrovau.exe
C:\WINDOWS\system32\netcc.exe
C:\PROGRA~1\COMMAN~1\COMMAN~1\untray.exe
C:\WINDOWS\System32\ctfmon.exe
C:\WINDOWS\System32\?ti2evxx.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\America Online 9.0\aoltray.exe
C:\WINDOWS\System32\CjcUih1C.exe
C:\WINDOWS\System32\Hyza4.exe
C:\Program Files\AutoUpdate\AutoUpdate.exe
C:\Program Files\nrpn\osoa.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Command Software\Command AntiVirus\avinitnt.exe
C:\Program Files\Common Files\Command Software\dvpapi.exe
C:\Program Files\Command Software\Command AntiVirus\schscnt.exe
C:\Program Files\Command Software\Command AntiVirus\dvprpt.exe
C:\Program Files\Command Software\Command AntiVirus\avtray.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Stephanie Tripp\Local Settings\Temp\Temporary Directory 1 for HijackThis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\ckoiu.dll/sp.html#12345
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\ckoiu.dll/sp.html#12345
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\ckoiu.dll/sp.html#12345
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\ckoiu.dll/sp.html#12345
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\ckoiu.dll/sp.html#12345
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\ckoiu.dll/sp.html#12345
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\ckoiu.dll/sp.html#12345
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\about.htm
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Class - {8C3BE16C-9DB0-1C34-B3DA-DA41BC00AA25} - C:\WINDOWS\system32\crsj.dll
O2 - BHO: Class - {E7381925-02C0-CC5F-CE68-39870598765E} - C:\WINDOWS\system32\d3az.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [mmtask] c:\Program Files\MusicMatch\MusicMatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [IPInSightLAN 01] "C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPClient.exe" -l
O4 - HKLM\..\Run: [IPInSightMonitor 01] "C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPMon32.exe"
O4 - HKLM\..\Run: [w97DulY] C:\documents and settings\stephanie tripp\local settings\temp\w97DulY.exe
O4 - HKLM\..\Run: [2LRX2W83X2T3MQ] C:\WINDOWS\System32\Eah1q5.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [rFtV34X] addrovau.exe
O4 - HKLM\..\Run: [netcc.exe] C:\WINDOWS\system32\netcc.exe
O4 - HKLM\..\Run: [CSAV_CheckViruses] C:\PROGRA~1\COMMAN~1\COMMAN~1\vchk.exe
O4 - HKLM\..\Run: [untray] C:\PROGRA~1\COMMAN~1\COMMAN~1\untray.exe
O4 - HKLM\..\Run: [avtray] C:\PROGRA~1\COMMAN~1\COMMAN~1\avtray.exe
O4 - HKLM\..\Run: [dvprpt] C:\PROGRA~1\COMMAN~1\COMMAN~1\dvprpt.exe
O4 - HKLM\..\Run: [crvf.exe] C:\WINDOWS\system32\crvf.exe
O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Gsam] C:\WINDOWS\System32\?ti2evxx.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [Ncao] C:\Program Files\nrpn\osoa.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: (no name) - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINDOWS\System32\maxspeed.exe (file missing)
O9 - Extra 'Tools' menuitem: MaxSpeed - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINDOWS\System32\maxspeed.exe (file missing)
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
O16 - DPF: {A82C3A33-5C0E-466C-B020-71585433A7E4} (PhxStudent.OeSetup15) - https://mycampus.phoenix.edu/secure/PhxStudent15.CAB
O23 - Service: Network Security Service (NSS) ( 11F#`I) - Unknown owner - C:\WINDOWS\mfcup32.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: avinitnt - Command Software Systems, Inc. - C:\Program Files\Command Software\Command AntiVirus\avinitnt.exe
O23 - Service: DvpApi (dvpapi) - Command Software Systems, Inc. - C:\Program Files\Common Files\Command Software\dvpapi.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: schscnt - Command Software Systems, Inc. - C:\Program Files\Command Software\Command AntiVirus\schscnt.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

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#2 miekiemoes

miekiemoes

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Posted 18 August 2005 - 12:30 PM

Hello,

It's better to print out the next instructions or save it in notepad, because you also have to work in safe mode without networking support, so this page wouldn't be available then.
It is also important you don't miss a step and perform everything in the right order!!

you didn't unzip/extract hijackthis.. and it's still in the tempfolder.
So I strongly advise to unzip/extract hijackthis.zip.
Read here how to unzip/extract properly:
http://metallica.geekstogo.com/xpcompressedexplanation.html
Create a permanent folder and move hijackthis.exe into it. The reason is because hijackthis creates backups and when it's in your temp-folder it can be accidentally deleted.
How do you make a permanent folder:

Click My Computer, then C:\ and then on Program Files.
In the menu bar, File->New->Folder.
That will create a folder named New Folder, which you can rename to "HJT" or "HijackThis".
Now you have C:\Program Files\HijackThis. Put your HijackThis.exe there.

You have the PeperTrojan,

*Download PeperFix tool: http://downloads.subratam.org/PeperFix.exe
-Double click on Peperfix.exe
-click: Find and fix button
-Reboot when prompted

Run Peperfix.exe tool one more time and reboot.

Download AboutBuster.
Unzip AboutBuster in an own folder such as C:\AboutBuster.
Start AboutBuster.exe. Click OK, Update, Check For Update and download the updates if present.
Close aboutbuster now, because you may not run it yet, that's for later.
If You are getting an error when updating, please let me know first before you proceed with the next steps.

* Download and install CCleaner
Do not use it yet.

* Download CWShredder. Don't let it run yet!

* Download this regfix: HSfix
Unzip it and place it on your desktop, don't use it yet!

* Please download the trial version of Ewido Security Suite here:
http://www.ewido.net/en/download
Install it, and update the definitions to the newest files. Do NOT run a scan yet.

First, we will make your hidden files and folders visible.
* Click Start.
* Open My Computer.
* Select the Tools menu and click Folder Options.
* Select the View Tab.
* Under the Hidden files and folders heading select Show hidden files and folders.
* Uncheck the Hide protected operating system files (recommended) option.
* Uncheck the Hide file extensions for known file types.
* Click Yes to confirm.
* Click OK.

*Please reboot your system into SAFE MODE.
To get into the Windows XP Safe mode as the computer is booting press and hold your "F8 Key" which should bring up the "Windows Advanced Options Menu". Use your arrow keys to move to "Safe Mode" and press your Enter key.

*Start hijackthis and click scan and put a checkmark next to the following items if still present:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\ckoiu.dll/sp.html#12345
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\ckoiu.dll/sp.html#12345
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\ckoiu.dll/sp.html#12345
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\ckoiu.dll/sp.html#12345
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\ckoiu.dll/sp.html#12345
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\ckoiu.dll/sp.html#12345
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\ckoiu.dll/sp.html#12345
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\about.htm
R3 - Default URLSearchHook is missing
O2 - BHO: Class - {8C3BE16C-9DB0-1C34-B3DA-DA41BC00AA25} - C:\WINDOWS\system32\crsj.dll
O2 - BHO: Class - {E7381925-02C0-CC5F-CE68-39870598765E} - C:\WINDOWS\system32\d3az.dll
O4 - HKLM\..\Run: [IPInSightLAN 01] "C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPClient.exe" -l
O4 - HKLM\..\Run: [w97DulY] C:\documents and settings\stephanie tripp\local settings\temp\w97DulY.exe
O4 - HKLM\..\Run: [2LRX2W83X2T3MQ] C:\WINDOWS\System32\Eah1q5.exe
O4 - HKLM\..\Run: [rFtV34X] addrovau.exe
O4 - HKLM\..\Run: [netcc.exe] C:\WINDOWS\system32\netcc.exe
O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"
O4 - HKCU\..\Run: [Gsam] C:\WINDOWS\System32\?ti2evxx.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [Ncao] C:\Program Files\nrpn\osoa.exe
O9 - Extra button: (no name) - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINDOWS\System32\maxspeed.exe (file missing)
O9 - Extra 'Tools' menuitem: MaxSpeed - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINDOWS\System32\maxspeed.exe (file missing)
O23 - Service: Network Security Service (NSS) ( 11F#`I) - Unknown owner - C:\WINDOWS\mfcup32.exe


*Close all open windows except hijackthis and click 'Fix Checked'.

*Navigate to and delete the following files if present:

C:\WINDOWS\mfcup32.exe
C:\WINDOWS\System32\addrovau.exe
C:\WINDOWS\system32\netcc.exe
C:\Program Files\nrpn <== folder
C:\Program Files\AutoUpdate <== folder

*Start Aboutbuster and let it scan. When the scan is done and you choose exit, it will automatically create a log in the same folder where aboutbuster is in.

*Start Cwshredder and click FIX

* Doubleclick on HSfix you downloaded earlier before which is present on your desktop and when it asks you if you want to add the contents to the registry, click yes/ok

* Still in safe mode Run Ccleaner and click Run Cleaner (bottom right)

* Now open Ewido Security Suite
Click on scanner

* Click Complete System Scan and the scan will begin.
* During the scan it will prompt you to clean files, click OK
* When the scan is finished, look at the bottom of the screen and click the Save report button.
* Save the report to your desktop

Close Ewido

*Go to start>Control Panel>Internet Options>tab programs> and click restore websettings.

* Reboot your PC back to normal.

* Perform an onlinescan with Bitdefender and/or Housecall (check here autodelete) and let it delete everything it is finding.

*Post a new hijackthis-log + log from ewido and log from aboutbuster which you'll find in the aboutbuster-folder
AntispywareScanners---Antivirus Scanners---Firewalls---Online Scanners---Prevention---Help! My computer is slow---My Blog---Follow me on Twitter.
My help is ALWAYS FREE, but if you want to donate to help me continue my fight against malware -- click here!
Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.

#3 miekiemoes

miekiemoes

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Posted 30 August 2005 - 09:41 AM

Due to the lack of feedback, this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team
a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.
AntispywareScanners---Antivirus Scanners---Firewalls---Online Scanners---Prevention---Help! My computer is slow---My Blog---Follow me on Twitter.
My help is ALWAYS FREE, but if you want to donate to help me continue my fight against malware -- click here!
Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.




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