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Presently I have a Dell laptop (Inspiron 6000) it's about 5 years old and still works brilliantly, I have been trying to access my work network through a Citrix gateway with an RSA key and have been trapped into a loop (I log on key the password, the gateway opens and then loops back to the logon screen).
That's not the problem as it's since been shown to be a faulty key, the concern was one of the helpline people said there could be a problem accessing the gateway using IE8 and I should try to use Firefox. I have tried 4 times to install Firefox and each time when I try to initiate it as my default search engine a crash screen appears saying there is a problem and I should quit firefox, I've tried un-installing the program and downloading again, the same thing keeps happening. Is this a problem that others are having or has my computer gone past it's sell by date?