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Help please to remove Google redirect virus


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2 replies to this topic

#1 leedsitfc

leedsitfc

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Posted 23 December 2009 - 04:56 AM

Hi

All my IE and Firefox Google search results are redirecting to adware sites. I have tried numerous anti malware programs but none seem to provide a permanent fix. Any help appreciated!

DDS file results as follows:-Attached File  DDS.txt   8.32KB   0 downloads


DDS (Ver_09-12-01.01) - NTFSx86
Run by Owner at 2:27:42.01 on 23/12/2009
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.254.42 [GMT 0:00]


============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\svchost.exe -k NetworkService
C:\WINDOWS\System32\svchost.exe -k LocalService
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\svchost.exe -k LocalService
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\system32\svchost.exe -k bthsvcs
C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\Program Files\FolderSize\FolderSizeSvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\Program Files\O2\bin\sprtsvc.exe
C:\WINDOWS\System32\PAStiSvc.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\WINDOWS\System32\alg.exe
C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Owner\My Documents\Downloads\dds.scr
C:\WINDOWS\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.co.uk/
uWindow Title = Microsoft Internet Explorer provided by Wanadoo
uDefault_Page_URL = hxxp://195.225.176.14/
uDefault_Search_URL = hxxp://195.225.176.14/
uSearchMigratedDefaultURL = hxxp://search.orange.co.uk/all?brand=ouk&tab=web&p=_adr&q={searchTerms}
uInternet Settings,ProxyOverride = <local>
mSearchAssistant = hxxp://www.google.com/ie
mWinlogon: Userinit=c:\windows\system32\userinit.exe,c:\windows\system32\msffvg32.exe,
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Windows Live Toolbar Helper: {bdbd1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\windows live toolbar\msntb.dll
BHO: 1 (0x1) - No File
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Windows Live Toolbar: {bdad1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\windows live toolbar\msntb.dll
TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
TB: {472734EA-242A-422B-ADF8-83D1E48CC825} - No File
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [WinPatrol] c:\program files\billp studios\winpatrol\winpatrol.exe -expressboot
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
StartupFolder: c:\docume~1\alluse~1.win\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
IE: &Search
IE: &Windows Live Search - c:\program files\windows live toolbar\msntb.dll/search.htm
IE: Search with Wanadoo - c:\progra~1\wanadoo\wsbar\WSBar.dll/VSearch.htm
IE: Send to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
Trusted Zone: itfcvideo.com\www
Trusted Zone: limewire.com\www
Trusted Zone: o2.co.uk\*.broadband
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: ppctlcab - hxxp://ppupdates.ca.com/downloads/scanner/ppctlcab.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {4CC35DAD-40EA-4640-ACC2-A1A3B6FB3E06} - hxxps://pinpoint.link.co.uk/dana-cached/setup/NeoterisSetup.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {BD4C7EDB-A392-11D9-8BFB-0040953018D7} - hxxp://www.streamerp2p.com/sfiles/phasex.cab
DPF: {BF6BBE9A-0656-4598-A0CD-32DAC03959B5} - hxxps://www.tescophoto.com/wpp/tesco/app/opcuploader.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} - hxxp://www.adobe.com/products/acrobat/nos/gp.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
TCP: {2C28E497-A660-4491-9886-912DC89EB3AA} = 208.67.222.222,208.67.220.220
Notify: igfxcui - igfxsrvc.dll
AppInit_DLLs: c:\progra~1\google\google~2\GOEC62~1.DLL
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\owner\applic~1\mozilla\firefox\profiles\pd4iydqo.default\

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R2 EAPPkt;Realtek EAPPkt Protocol;c:\windows\system32\drivers\EAPPkt.sys [2008-2-27 38144]
R2 Iprip;RIP Listener;c:\windows\system32\svchost.exe -k netsvcs [2003-7-16 14336]
R2 sprtsvc_O2;SupportSoft Sprocket Service (O2);c:\program files\o2\bin\sprtsvc.exe [2007-6-5 202280]
S0 Lbd;Lbd;c:\windows\system32\drivers\lbd.sys --> c:\windows\system32\drivers\Lbd.sys [?]
S3 BELKIN;Belkin Wireless G USB Network Adapter;c:\windows\system32\drivers\BLKWGU.sys [2008-2-27 238848]
S3 PAC7311;Trust Webcam 14839;c:\windows\system32\drivers\PA707UCM.SYS [2005-10-18 154752]

=============== Created Last 30 ================

2009-12-23 00:44:47 0 d-----w- C:\!KillBox
2009-12-23 00:23:13 0 d-----w- c:\program files\Trend Micro
2009-12-22 22:50:52 27538 ----a-w- C:\idsuite_run.bat
2009-12-22 22:38:54 0 d-----w- c:\program files\Index.dat Suite
2009-12-22 22:23:26 0 d-----w- c:\docume~1\owner\applic~1\WinPatrol
2009-12-22 22:23:07 0 d-----w- c:\program files\BillP Studios
2009-12-22 22:20:17 0 d-----w- c:\program files\SpywareBlaster
2009-12-22 21:38:11 1409 ----a-w- c:\windows\QTFont.for
2009-12-22 21:38:09 54156 ---ha-w- c:\windows\QTFont.qfn
2009-12-18 22:37:14 471552 -c----w- c:\windows\system32\dllcache\aclayers.dll

==================== Find3M ====================

2009-12-18 23:50:10 96512 ----a-w- c:\windows\system32\drivers\atapi.sys
2009-10-29 07:45:38 916480 ----a-w- c:\windows\system32\wininet.dll
2009-10-21 05:38:36 75776 ----a-w- c:\windows\system32\strmfilt.dll
2009-10-21 05:38:36 25088 ----a-w- c:\windows\system32\httpapi.dll
2009-10-13 10:30:16 270336 ----a-w- c:\windows\system32\oakley.dll
2009-10-12 13:38:19 149504 ----a-w- c:\windows\system32\rastls.dll
2009-10-12 13:38:18 79872 ----a-w- c:\windows\system32\raschap.dll
2005-03-20 13:15:46 809 ----a-w- c:\program files\INSTALL.LOG
2009-03-17 12:16:27 32768 --sha-w- c:\windows\system32\config\systemprofile\application data\microsoft\internet explorer\userdata\index.dat
2009-03-14 07:59:12 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\application data\microsoft\internet explorer\domstore\index.dat
2009-03-16 11:06:09 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012009030920090316\index.dat
2009-03-16 11:06:09 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012009031620090317\index.dat

============= FINISH: 2:30:53.89 ===============

Attached Files



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#2 Elise

Elise

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Posted 04 January 2010 - 03:22 PM

Hello ,
And :( to the Bleeping Computer Malware Removal Forum
. My name is Elise and I'll be glad to help you with your computer problems.


I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.

You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.
-----------------------------------------------------------
If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results. Post both logs (no need to zip attach.txt).
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.

-------------------------------------------------------------
Please be patient and I'd be grateful if you would note the following
  • The cleaning process is not instant. DDS logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  • Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  • The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.
In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply
  • A detailed description of your problems
  • A new DDS log (don't forget attach.txt)
  • GMER log
Please do NOT post logs as attachments, unless you are unable to copy/paste a log directly in the reply box.


Thanks and again sorry for the delay.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#3 Elise

Elise

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Posted 10 January 2010 - 06:15 AM

Due to lack of feedback, this topic is now closed.

If you are the original topic starter and you need this topic reopened, please send me a PM.

Everyone else, please start a new topic.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

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