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Newbie needs Malware help


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#1 tumyeto

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Posted 22 December 2009 - 09:47 PM

So my pops used the comp and picked up some malware (internet security 2010). I have tried a few removal how tos with no luck. Tried to use malware bytes in safemode scanned killed what was there (allowing me to finally open task manager) but didn't fix the problem. Malwarebytes won't update crashes with error code 732 (12007,0). Tried the alternate exe file too. Have tried various methods including rkill and atf cleaner to stop process so it can update. It will not let my browser (firefox) look at any pages pertaining to virus removal etc. Any suggestions would be appreciated .


Thanks Steve

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#2 tumyeto

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Posted 22 December 2009 - 11:01 PM

help anyone??




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