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#1 treycarroll

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Posted 18 September 2004 - 08:39 AM

Please Help! This adware stuff is really cutting into my productivity at a very inoportune time. Thanks in Advance.

Here is the log file:

Logfile of HijackThis v1.97.7
Scan saved at 10:39:15 PM, on 9/17/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\zxouuis.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\Web Offer\wo.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Spyware Doctor\spydoctor.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\Xhrs.exe
C:\WINDOWS\System32\Wyl0I.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Administrator.GWNOTEBK\Desktop\HijackThis.exe
C:\WINDOWS\System32\odbc16gt.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.begin2search.com/googlesidesearch.html
R3 - URLSearchHook: (no name) - {206F0F31-3FBF-6785-8CCE-5B224E8CC558} - C:\WINDOWS\Qmsbvkxr.dll
O2 - BHO: (no name) - SOFTWARE - (no file)
O2 - BHO: (no name) - {A306D44C-312A-13E9-F65C-23C90AE0E17C} - C:\WINDOWS\Qmsbvkxr.dll
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Search - {68D45036-6850-025C-F2A9-2A7B5C9ABD0B} - C:\WINDOWS\Qmsbvkxr.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [ehihpn] C:\WINDOWS\System32\zxouuis.exe
O4 - HKLM\..\Run: [oCI] C:\windows\temp\oCI.exe
O4 - HKLM\..\Run: [247WRJ24PKJSGQ] C:\WINDOWS\System32\JqvGne.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [qedit] C:\WINDOWS\System32\qedit.exe
O4 - HKCU\..\Run: [odbc16gt] C:\WINDOWS\System32\odbc16gt.exe
O4 - HKCU\..\Run: [eZWO] C:\PROGRA~1\Web Offer\wo.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Research (HKLM)
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwa...director/sw.cab
O16 - DPF: {1D0D9077-3798-49BB-9058-393499174D5D} - file://c:\counter.cab
O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdate/content/opuc.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/06fe0016e713d7...ip/RdxIE601.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1094318279404
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa...ash/swflash.cab

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#2 12g

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Posted 18 September 2004 - 08:47 AM

Hi,

You have used an older version of HijackThis, please do this first;


Update HijackThis to version 1.98.2
To do that, do this;
• run HijackThis
select config> misc tools and select "update online". then yes.

If that doesn’t work download a new copy Here and then delete your old copy

Run a scan and post a new Hijackthis log after you are done.

Next;

You are running hijackthis from your desktop, this is not a good idea because when we do a fix hijackthis will create backups and they will be spread all over your desktop. Can you please create a folder in My Documents and call it Hijack (or something similar) like this C:\HJT\HijackThis.exe. Then extract hijackthis into the folder you have created and run it from there. When you have done that, delete the copy of hijackthis that you have on your desktop.

Edited by 12g, 18 September 2004 - 08:49 AM.


#3 treycarroll

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Posted 18 September 2004 - 09:09 AM

OK - I've got the latest version now. Thanks for the help.

Here is the new log file:

Logfile of HijackThis v1.98.2
Scan saved at 9:06:42 AM, on 9/18/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\zxouuis.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\Web Offer\wo.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Spyware Doctor\spydoctor.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\Xhrs.exe
C:\WINDOWS\System32\Wyl0I.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\WINDOWS\System32\odbc16gt.exe
C:\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.begin2search.com/googlesidesearch.html
R3 - URLSearchHook: (no name) - {206F0F31-3FBF-6785-8CCE-5B224E8CC558} - C:\WINDOWS\Qmsbvkxr.dll
O2 - BHO: (no name) - SOFTWARE - (no file)
O2 - BHO: (no name) - {A306D44C-312A-13E9-F65C-23C90AE0E17C} - C:\WINDOWS\Qmsbvkxr.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Search - {68D45036-6850-025C-F2A9-2A7B5C9ABD0B} - C:\WINDOWS\Qmsbvkxr.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [ehihpn] C:\WINDOWS\System32\zxouuis.exe
O4 - HKLM\..\Run: [oCI] C:\windows\temp\oCI.exe
O4 - HKLM\..\Run: [247WRJ24PKJSGQ] C:\WINDOWS\System32\JqvGne.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [qedit] C:\WINDOWS\System32\qedit.exe
O4 - HKCU\..\Run: [odbc16gt] C:\WINDOWS\System32\odbc16gt.exe
O4 - HKCU\..\Run: [eZWO] C:\PROGRA~1\Web Offer\wo.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O16 - DPF: {1D0D9077-3798-49BB-9058-393499174D5D} - file://c:\counter.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/06fe0016e713d7...ip/RdxIE601.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1094318279404

#4 12g

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Posted 18 September 2004 - 09:31 AM

Hi, you have a Peper infection

Download the removal tool :

Peper Removal Tool

! NOTE: YOU MUST BE ONLINE WHEN RUNNING IT and let it have access to pass the firewall.

!!! Please run this twice with a reboot in between.

Next;

Go to Add/Remove Programs, uninstall;

Web Offer

Next;

Make sure all browsers and windows are closed except for hijackthis and put a check against the following and click 'fix checked';

R3 - URLSearchHook: (no name) - {206F0F31-3FBF-6785-8CCE-5B224E8CC558} - C:\WINDOWS\Qmsbvkxr.dll

O2 - BHO: (no name) - SOFTWARE - (no file)

O2 - BHO: (no name) - {A306D44C-312A-13E9-F65C-23C90AE0E17C} - C:\WINDOWS\Qmsbvkxr.dll

O3 - Toolbar: Search - {68D45036-6850-025C-F2A9-2A7B5C9ABD0B} - C:\WINDOWS\Qmsbvkxr.dll

O4 - HKLM\..\Run: [ehihpn] C:\WINDOWS\System32\zxouuis.exe

O4 - HKLM\..\Run: [oCI] C:\windows\temp\oCI.exe

O4 - HKLM\..\Run: [247WRJ24PKJSGQ] C:\WINDOWS\System32\JqvGne.exe

O4 - HKCU\..\Run: [qedit] C:\WINDOWS\System32\qedit.exe

O4 - HKCU\..\Run: [odbc16gt] C:\WINDOWS\System32\odbc16gt.exe

O4 - HKCU\..\Run: [eZWO] C:\PROGRA~1\Web Offer\wo.exe

O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/06fe0016e713d7...ip/RdxIE601.cab

Restart your computer in
Safe Mode Also make sure you show hidden and system files Then delete the following files or folders as indicated below if they still show:

Not all or any of these may still show,

C:\WINDOWS\System32\zxouuis.exe
C:\PROGRA~1\Web Offer<<Folder
C:\WINDOWS\System32\Xhrs.exe
C:\WINDOWS\System32\Wyl0I.exe
C:\WINDOWS\System32\odbc16gt.exe
C:\WINDOWS\Qmsbvkxr.dll
C:\windows\temp\oCI.exe
C:\WINDOWS\System32\JqvGne.exe
C:\WINDOWS\System32\qedit.exe

Reboot in Normal Mode, then post a fresh logfile so that I can check to see if it is clean.

#5 treycarroll

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Posted 18 September 2004 - 10:06 AM

I have already removed Web Offer using the add, remove programs interface. Is is still showing up? I have checked just now and it no longer appears as an available program.

I do, however, have these suspicious items in the list which I do not recognize:

IE Host
RON Display
SEP

Should I remove any of these?

If Web Offer is still active after I have removed it using the add/remove progarams dialog- what should I do? Is there a removal tool available.

Sincerest thanks and heartfelt gratitude-

Trey Carroll

#6 12g

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Posted 18 September 2004 - 10:13 AM

Yes, remove these;

IE Host
RON Display
SEP


I still need to see a fresh HJT log please when you have done all the tasks.

#7 treycarroll

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Posted 18 September 2004 - 11:13 AM

I have followed your instructions.

1 caveat:

04 -KKCU \..\Run: [247WRJ24PKJSGQ] C:\WINDOWS\System31\JqvGne.exe did not appear in the list when I ran HJT so I could not check it for "fixing"

I restarted in safe mode and removed the offending .exe's - there were .dll's with the same names in these folders- shouldn't I have removed these as well?

Also, I noticed that my program files folder had been filled with a couple of dozen new folders - games and legitimate software but which were not installed. I went ahead and deleted these. I am using a using a laptop with only a 20 Gig disk and after this attack I seem to have lost about 3 Gig of storage. Any ideas about where to start deleting in order to recover some of this?

Thanks again for your help. Things are already MUCH better.

Here are the fresh logs:

Logfile of HijackThis v1.98.2
Scan saved at 11:06:10 AM, on 9/18/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.begin2search.com/googlesidesearch.html
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [odbc16gt] C:\WINDOWS\System32\odbc16gt.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O16 - DPF: {1D0D9077-3798-49BB-9058-393499174D5D} - file://c:\counter.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1094318279404

#8 12g

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Posted 18 September 2004 - 11:24 AM

04 -KKCU \..\Run: [247WRJ24PKJSGQ] C:\WINDOWS\System31\JqvGne.exe did not appear in the list when I ran HJT so I could not check it for "fixing"


That was part of the peper trojan, which is now gone, so don't worry about that :thumbsup:

It might be better to list the DLL's and let me see them.

When I confirm you are clean I will give you some cleanup tips.

Next;

Make sure all browsers and windows are closed except for hijackthis and put a check against the following and click 'fix checked';

O4 - HKCU\..\Run: [odbc16gt] C:\WINDOWS\System32\odbc16gt.exe

Restart your computer in
Safe Mode Also make sure you show hidden and system files Then delete the following files or folders as indicated below if they still show:

Not all or any of these may still show,

C:\WINDOWS\System32\odbc16gt.exe

Reboot in Normal Mode, then post a fresh logfile so that I can check to see if it is clean.

#9 treycarroll

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Posted 18 September 2004 - 08:26 PM

I fixed the above item and checked the sys32 directory in safe mode as instructed.

The odbc16gt.dll file is still there however. Also, my sys32 directory is littered with CRAP that the sypware install - notably icons that definitely do not belong in there. I'm sure that there are dll's and executables as well. I see something called XPSP2Blocker.exe is this something that the spyware has installed?

Here is the latest log. Again - profuse thanks are in order 12g. You are a God-send.

Logs:

Logfile of HijackThis v1.98.2
Scan saved at 8:21:46 PM, on 9/18/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\wuauclt.exe
C:\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.begin2search.com/googlesidesearch.html
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O16 - DPF: {1D0D9077-3798-49BB-9058-393499174D5D} - file://c:\counter.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1094318279404

#10 12g

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Posted 19 September 2004 - 01:28 AM

This, XPSP2Blocker.exe will do as it states, if you didn't install it, delete it. If you feel confident enough to do a cleanup of the files that you have encountered, go ahead. If not as I said before, list them and I will vet them for you.

Log looks clean...great job!

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:
  • Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and reenable system restore to make sure there are no infected files found in a restore point.

    You can find instructions on how to enable and reenable system restore here:

    Managing Windows Millenium System Restore

    or

    Windows XP System Restore Guide

    Renable system restore with instructions from tutorial above

  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub-frames across different domains to Prompt
      • When all these settings have been made, click on the OK button.
      • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

    See this link for a listing of some online & their stand-alone antivirus programs:

    Virus, Spyware, and Malware Protection and Removal Resources

  • Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

    For a tutorial on Firewalls and a listing of some available ones see the link below:

    Understanding and Using Firewalls

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

  • Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.

    A tutorial on installing & using this product can be found here:

    Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers

  • Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.

    A tutorial on installing & using this product can be found here:

    Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer

  • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

Glad I was able to help.

#11 12g

12g

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Posted 21 September 2004 - 07:59 PM

Since this problem is solved, this topic will now be closed. If the originator of the topic should need it reopened, please contact a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request. If you should have a new issue, please start a new topic.

If anyone should have a similar problem, please start a new topic of your own.

Edited by 12g, 14 October 2004 - 08:55 PM.





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